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Scheduling Representative Jobs in Florida (NOW HIRING)

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Scheduling Representative information

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$7

$13

$19

How much do scheduling representative jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for scheduling representative in Florida is $13.44, according to ZipRecruiter salary data. Most workers in this role earn between $10.96 and $15.62 per hour, depending on experience, location, and employer.

How does a Scheduling Representative typically collaborate with other departments to ensure smooth operations?

Scheduling Representatives work closely with various teams, such as operations, customer service, and management, to coordinate appointments, resolve scheduling conflicts, and ensure resources are allocated efficiently. They often communicate with both internal staff and clients, acting as a central point of contact to confirm details and adjust schedules as needed. Strong organizational and communication skills are essential, as Scheduling Representatives frequently need to balance multiple priorities and respond quickly to last-minute changes. This collaborative environment fosters teamwork and helps maintain seamless business operations.

What is the difference between Scheduling Representative vs Customer Service Representative?

AspectScheduling RepresentativeCustomer Service Representative
Primary RoleArrange and manage appointments, coordinate schedulesAssist customers, handle inquiries, resolve issues
Work EnvironmentOffice, call centers, healthcare facilitiesCall centers, retail, service industries
Required SkillsScheduling software, organization, communicationCommunication, problem-solving, empathy
Common CertificationsNone typically required, but administrative skills preferredCustomer service certifications optional

While both roles involve communication and customer interaction, Scheduling Representatives focus on managing appointments and coordinating schedules, often within healthcare or service industries. Customer Service Representatives handle a broader range of customer inquiries and issues. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

What are Scheduling Representatives?

Scheduling Representatives are professionals responsible for managing and coordinating appointments, meetings, or service schedules within an organization. They typically interact with clients, customers, or patients to book, confirm, or adjust appointments based on availability and organizational guidelines. Their role often requires strong communication, organizational, and computer skills to ensure efficient operations. Scheduling Representatives may work in various industries such as healthcare, corporate offices, or service-based companies. They play a key role in optimizing workflow and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive as a Scheduling Representative, and why are they important?

To thrive as a Scheduling Representative, you need strong organizational skills, attention to detail, and experience with appointment management, often supported by a high school diploma or equivalent. Familiarity with scheduling software, electronic health records (EHRs), and customer relationship management (CRM) systems is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude help you stand out in this role. These skills ensure efficient scheduling, minimize errors, and foster positive interactions with clients or patients, which are critical for operational success.
What are popular job titles related to Scheduling Representative jobs in Florida? For Scheduling Representative jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Scheduling Representative jobs in Florida look for? The top searched job categories for Scheduling Representative jobs in Florida are:
What are popular job titles related to Scheduling Representative jobs in FL? For Scheduling Representative jobs in FL, the most frequently searched job titles are:
Scheduling Representative jobs near you
Infographic showing various Scheduling Representative job openings in Florida as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $27,958 per year, or $13.4 per hour.
Bilingual (Spanish) Scheduling Representative

Bilingual (Spanish) Scheduling Representative

People's Trust Insurance Company

Deerfield Beach, FL • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Summary:
We are currently seeking a highly organized and efficient Scheduling Representative to join our team. As a Scheduling Representative, your primary responsibility will be to schedule home inspection appointments for clients. You will play a crucial role in coordinating the logistics, dispatching inspectors to work locations, and ensuring a smooth and accurate schedule of pending jobs. Effective communication and customer service skills are essential to provide excellent support to our policyholders and maintain strong relationships with our team of inspectors.
Responsibilities:
  • Manage a high volume of inbound and outbound calls, averaging 100-200 calls per day.
  • Schedule work orders and efficiently dispatch home inspectors to various inspection locations across Florida.
  • Develop optimized routes for home inspectors, ensuring efficient use of time and resources.
  • Maintain continuous communication with inspectors throughout the day to monitor their schedules and address any changes or challenges.
  • Clearly explain the home inspection process and its importance to our customers, ensuring their understanding and satisfaction.
  • Foster positive relationships with inspectors and customers, proactively managing schedule changes to minimize stress and inconvenience.
  • Collaborate with other departments and agencies regarding our policyholders to address any specific requirements or concerns.
  • Monitor schedule changes and work closely with customers to find suitable alternatives that accommodate their needs.
  • Confirm scheduled appointments with policyholders, ensuring their availability and readiness for the Field Risk Evaluators.
  • Handle inbound calls from policyholders, addressing logistical issues related to scheduled work and resolving general complaints.
  • Accurately process and record inspection payments utilizing our payment processing systems and software to facilitate smooth and secure transactions.
  • Perform additional duties as assigned to support the smooth operation of the scheduling process.

Qualifications:
  • High school diploma or equivalent.
  • Minimum of six months of relevant scheduling or customer service experience and/or training, or an equivalent combination of experience and training.
  • General knowledge of underwriting/construction is preferred, but not required.
  • Ability to work independently within the given parameters, following instructions and established procedures.
  • Proficient in interpreting a variety of instructions provided in written, verbal, diagram, or schedule format.
  • Familiarity with Microsoft Office software and other related business software.

Join our team as a Scheduling Representative and contribute to our mission of delivering exceptional home inspection services to our valued clients. Your excellent organization, communication, and problem-solving skills will be instrumental in ensuring efficient scheduling and customer satisfaction.

Apply