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Scheduling Representative Jobs in Florida (NOW HIRING)

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Scheduling Representative information

See Florida salary details

$7

$13

$19

How much do scheduling representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for scheduling representative in Florida is $13.44, according to ZipRecruiter salary data. Most workers in this role earn between $10.96 and $15.62 per hour, depending on experience, location, and employer.

What is a scheduling representative?

Scheduling Representatives are professionals responsible for managing and coordinating appointments, meetings, or service schedules within an organization. They typically interact with clients, customers, or patients to book, confirm, or adjust appointments based on availability and organizational guidelines. Their role often requires strong communication, organizational, and computer skills to ensure efficient operations. Scheduling Representatives may work in various industries such as healthcare, corporate offices, or service-based companies. They play a key role in optimizing workflow and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive as a scheduling representative?

To thrive as a Scheduling Representative, you need strong organizational skills, attention to detail, and experience with appointment management, often supported by a high school diploma or equivalent. Familiarity with scheduling software, electronic health records (EHRs), and customer relationship management (CRM) systems is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude help you stand out in this role. These skills ensure efficient scheduling, minimize errors, and foster positive interactions with clients or patients, which are critical for operational success.

How does a scheduling representative typically collaborate with other departments to ensure smooth operations?

Scheduling Representatives work closely with various teams, such as operations, customer service, and management, to coordinate appointments, resolve scheduling conflicts, and ensure resources are allocated efficiently. They often communicate with both internal staff and clients, acting as a central point of contact to confirm details and adjust schedules as needed. Strong organizational and communication skills are essential, as Scheduling Representatives frequently need to balance multiple priorities and respond quickly to last-minute changes. This collaborative environment fosters teamwork and helps maintain seamless business operations.

What is the difference between Scheduling Representative vs Customer Service Representative?

AspectScheduling RepresentativeCustomer Service Representative
Primary RoleArrange and manage appointments, coordinate schedulesAssist customers, handle inquiries, resolve issues
Work EnvironmentOffice, call centers, healthcare facilitiesCall centers, retail, service industries
Required SkillsScheduling software, organization, communicationCommunication, problem-solving, empathy
Common CertificationsNone typically required, but administrative skills preferredCustomer service certifications optional

While both roles involve communication and customer interaction, Scheduling Representatives focus on managing appointments and coordinating schedules, often within healthcare or service industries. Customer Service Representatives handle a broader range of customer inquiries and issues. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

How much do scheduling representatives make?

Scheduling representatives typically earn an average salary ranging from $30,000 to $45,000 per year, depending on experience, location, and industry. Some may also receive benefits such as health insurance and paid time off, and the role often requires strong organizational and communication skills.

What are popular job titles related to Scheduling Representative jobs in Florida?

For Scheduling Representative jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Scheduling Representative jobs in Florida look for?

The top searched job categories for Scheduling Representative jobs in Florida are:

What are popular job titles related to Scheduling Representative jobs in FL?

For Scheduling Representative jobs in FL, the most frequently searched job titles are:

Scheduling Representative jobs near you
Infographic showing various Scheduling Representative job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 75% Physical, 1% Hybrid, and 24% Remote job distribution, with an average salary of $27,958 per year, or $13.4 per hour.

Client Scheduling - Client Scheduling Representative

Veritext LLC

Orlando, FL • On-site

$17.81 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Veritext rating

8.1

Company rating: 8.1 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

108th of 496 rated business services

Job description

At Veritext, we focus on the details - so legal teams can focus on the case.
About the role:
Our clients count on us to make the legal process seamless and efficient from scheduling court reporters and legal videographers to ensuring transcripts are delivered on time and flawlessly accurate. As a Client Scheduling Representative (Corporate Services), you'll be the first point of contactfor attorneys, paralegals, and legal professionals looking to schedule depositions, whether virtual or in-person. You'll become a trusted partner to our clients, expertly gathering important case details, understanding their preferences, and managing every logistical detail to ensure a smooth and professional experience. This role is all about delivering exceptional service, building strong client relationships, and collaborating across teams to make sure nothing falls through the cracks.
What you'll get to do:
  • Respond to all client requests received via email and/or phone queue timely
  • Resolve issues and/or escalate as needed; collaborate with applicable departments and/or colleagues to ensure prompt and accurate resolution
  • Proactively track assignment deadlines, ensuring all tasks are completed on time and any potential delays are communicated promptly to stakeholders
  • Build and maintain strong relationships with and provide support to our trusted partners (reporters, agencies, videographers, interpreters, etc.) and all other outside vendors, as applicable, treating them as valued extensions of our team
  • Communicate any updates or changes to orders promptly and accurately to partners, ensuring alignment and timely execution of services

The kind of teammate we're looking for:
  • Customer-focused mindset with the ability to build strong relationships, handle sensitive client needs with care, and deliver responsive, solutions-oriented service quickly and kindly with professionalism
  • Thrives under pressure, loves to solve puzzles
  • Confident juggling timelines, priorities, and multiple clients at once with grace
  • A proactive mindset - if there's a problem, you're already solving it
  • Comfort with technology, including proprietary software
  • Clear, professional communication and excellent follow-up etiquette
  • A laser-sharp eye for detail and strong organizational skills
  • Familiarity with court reporting or legal services is a huge plus

What's in it for you:
  • Competitive compensation and total rewards package including comprehensive medical, dental and vision insurance as well as company-paid life insurance, short-term and long-term disability insurance
  • Healthy work-life balance: hybrid work structure, paid time off, Paid Parental Leave, tuition reimbursement and more
  • Employee equity and referral programs: when we succeed, you succeed!
  • Extensive mental health and wellness benefits - to help you feel your best and thrive personally and professionally
  • Matched 401(k) to help you save for your future
  • Veritext Cares: our commitment to making a difference beyond the workplace, supporting local causes and paying it forward to the communities we live and work in
  • Earned wage access: get a portion of the wages you earned prior to payday
  • Learning and development opportunities including ongoing training, mentorship, and access to resources that support your personal and professional growth
  • Engaging, collaborative, inclusive culture that values curiosity, initiative, and creativity with unique programs like Veritext Summer Camp and Wellness Week- because work should be rewarding and fun!

About Veritext
Veritext is the global leader in technology-enabled court reporting services and litigation support solutions with a proven track record of industry excellence. For law firms, government agencies and enterprise corporations, we provide access to innovative technologies and remote solutions, the highest-quality network of reporters and legal videographers, unmatched expertise in multiparty and complex litigation, unparalleled client service, and state-of-the-art conference spaces across North America.
Veritext is committed to delivering comprehensive, client-focused legal solutions that address the evolving needs of the legal industry. Our solutions utilize the latest easy-to-use technologies to streamline the deposition process and reliably handle the most complex cases. All of this combined with unsurpassed data security (including HIPAA and PII compliance) ensures that Veritext clients have the best tools available and the confidence of working with the market leader.
Veritext aspires to create a community based on collaboration, innovation, creativity and belonging. Our collective success depends on the robust exchange of ideas - an exchange that is best when the rich diversity of our perspectives, backgrounds and experiences flourish. To achieve this exchange, it is essential that all individuals and stakeholders feel and experience an environment where they are welcome, safe, secure, and heard. As such, we do not discriminate on the basis of race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment. Veritext participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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