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Shield Health Care Jobs (NOW HIRING)

Shield HealthCare

Documentation Clerk

Carrollton, TX · On-site

Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs ...

Shield HealthCare

Documentation Clerk

Valencia, CA · On-site

Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs ...

Shield HealthCare

Documentation Clerk

Valencia, CA · On-site

Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs ...

Shield HealthCare

Documentation Clerk

Valencia, CA · On-site

Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs ...

Shield HealthCare

Customer Service Agent

Valencia, CA · On-site

Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs ...

Shield HealthCare

Warehouse Clerk

Carrollton, TX · On-site

$17 - $18/hr

Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs ...

Shield HealthCare

Warehouse Clerk

Valencia, CA · On-site

$17 - $18/hr

Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs ...

Shield HealthCare

Warehouse Clerk

Valencia, CA · On-site

$18/hr

Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs ...

Shield HealthCare

Warehouse Clerk

Valencia, CA · On-site

$17 - $18/hr

Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs ...

Shield HealthCare

Revenue Cycle Manager

Valencia, CA · On-site

$100K - $110K/yr

Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs ...

Shield HealthCare

Senior RPGLE Programmer

Valencia, CA · On-site

$125K - $145K/yr

Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs ...

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Shield Health Care information

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$18

$38

$56

How much do shield health care jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for shield health care in the United States is $38.15, according to ZipRecruiter salary data. Most workers in this role earn between $28.37 and $36.06 per hour, depending on experience, location, and employer.

What does a typical workday look like for a Shield Health Care customer service representative?

A typical day for a Shield Health Care customer service representative involves assisting patients, caregivers, and healthcare providers with product inquiries, order placements, and insurance verification. Representatives often collaborate with clinical staff and the logistics team to ensure timely deliveries and accurate information. The role requires balancing empathy with efficiency, as you’ll address sensitive health-related concerns while meeting performance metrics. Regular training and team meetings help employees stay current on product updates and industry regulations.

What is Shield HealthCare and what services do they provide?

Shield HealthCare is a medical supply company that specializes in providing disposable medical supplies and home healthcare products. They serve individuals who require incontinence, enteral nutrition, ostomy, urological, and wound care supplies, often delivered directly to the patient's home. Shield HealthCare also assists customers with insurance billing and offers educational resources and customer support to help manage various health conditions.

What is the difference between Shield Health Care vs Home Health Aide?

AspectShield Health CareHome Health Aide
CertificationsVaries; often requires medical training or certificationsTypically requires certification or training program completion
Work EnvironmentMedical facilities, clinics, or home care settingsPatient homes, healthcare facilities
Employer & IndustryHealthcare providers, medical supply companiesHome healthcare agencies, hospitals
Job FocusProviding medical supplies, patient education, and supportAssisting with daily living activities, basic health monitoring

While Shield Health Care focuses on medical supplies and patient support, a Home Health Aide provides direct personal care and assistance in patients' homes. Both roles are essential in healthcare but differ in responsibilities, work environment, and required certifications.

What are the key skills and qualifications needed to thrive as a Shield HealthCare Customer Service Representative, and why are they important?

To thrive as a Shield HealthCare Customer Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with healthcare products, customer management systems (like CRM software), and basic computer skills are typically required. Patience, empathy, and problem-solving abilities help you effectively assist customers and resolve issues. These skills ensure a positive customer experience, compliance with healthcare regulations, and efficient handling of sensitive medical information.
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Shield Health Care jobs near you
Director, Payor Solutions & Market Access

Director, Payor Solutions & Market Access

Shield HealthCare

Valencia, CA • On-site

$185K - $205K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs of consumers and the caregiving community while maintaining a 99% overall customer satisfaction rating. Over the years, Shield HealthCare has expanded nationally with current service locations in California, Colorado, Illinois, Ohio, Texas and Washington.


Shield HealthCare is looking for a Director, Payor Solutions & Market Access responsible for developing relationships with key health plan executives, leveraging Shield’s strategic value to grow and protect revenue and profitability. This will be accomplished by penetrating existing payor accounts, expanding new market and payor contract access, helping to create and sell differentiated value, and engaging in thoughtful and strategic negotiations to improve and protect profitability.

JOB RESPONSIBILITIES:

  • Develop payor relationships with strategic stakeholders
  • Sells value proposition to payors creating more preferred or exclusive partnerships
  • Work with sales teams to identify opportunities with new and existing payors
  • Has an enterprise view of the organization, medical supply distribution, billing, and operations
  • Negotiate profitable agreements
  • Create and sell differentiated payor facing programs
  • Develop and maintain qualified sales pipeline and progress with identified payor targets
  • Assists ISR and field teams with health plan presentations and in-services
  • Leverages available business tools and reporting to uncover and act on business trends
  • Stay abreast of competition and associated value
  • Supports Senior Director Payor Solutions & Market Access in strategic qualification and acquisition of suitable DME targets

QUALIFICATIONS:

  • Bachelors degree required
  • 10+ years of related healthcare experience and payor sales
  • Knowledgeable on healthcare and payor trends

SALARY & BENEFITS:

  • $185-205k
  • Medical, Dental and Vision (Eligible first day of employment)
  • Flexible Spending Account
  • Life & Disability Insurance
  • 401(k) with Company Match
  • Vacation and Sick Days
  • Paid Holidays
  • Education Assistance
  • Employee Referral Program

Career-minded individuals will find our business challenging and our reputation for excellence just one of the rewards we have to offer. To further enhance this tradition of excellence, our employees participate in continuous training and development programs in a variety of disciplines.