Process Analyst Jobs (NOW HIRING)

Job Description Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently seeking a Business Process Analyst to join our team for a contract opportunity. Position Overview The Client is implementing a modern, secure, cloudbased software system to replace legacy platforms and centralize permitting, licensing, inspections, citations, case management, notifications, payments, and reporting across the Mechanical Compliance Section (MCS) and Nevada OSHA. The IT Business Process Analyst (BPA) will serve as a core project resource responsible for business process analysis, requirements documentation, testing, stakeholder coordination, and implementation support throughout the system development lifecycle

This role requires significant experience in workflow analysis, documentation, data standards, system testing, and implementation support for complex regulatory or permitting systems. Key Duties and Responsibilities Business Process Analysis & Requirements Development Analyze existing permitting, licensing, inspection, citation, enforcement, case management, and fiscal workflows across MCS and OSHA. Apply recognized data processing concepts to business process planning and analysis.

Document business and functional requirements for system features including permitting workflows, licensing, inspections, asbestos project submissions, fines/penalties, notifications, dashboards, and payment integration. Develop detailed work and data flow diagrams that illustrate system functions and interactions. Define data relationships, key data elements, and system foundations including objects, locations, inspections, violations, license records, user roles, and fiscal data.

Stakeholder Engagement Consult with staff, inspectors, administrators, licensees, contractors, employers, and external partners to determine system requirements and validate workflows. Conduct alternative analyses and propose system enhancements, automation opportunities, or efficiency improvements. Translate complex program requirements into clear, concise documentation for vendors, developers, and internal leadership.

Testing, Quality Assurance & Validation Develop test plans and scripts for system functionality, workflows, user roles, notifications, payment integration, data migration, and reporting. Review and document test results to assess accuracy, completeness, and adherence to requirements. Monitor quality assurance activities throughout configuration, customization, and integration phases.

Participate in user acceptance testing (UAT), ensuring realworld validation of workflows. Implementation Support Initiate and track system work requests, configuration needs, and defect tickets. Develop bridging specifications between program areas and interconnected workflows (e.g., permitting inspections fiscal)

Consult with programmers regarding logic, technical requirements, data issues, and system deficiencies. Assist in the preparation of golive readiness plans, validation checklists, and rollback procedures. Support the vendor and DIR during go/nogo decision meetings prior to deployment.

Training & Change Management Train internal and external users on system functionality, rolebased workflows, and procedures. Assist in developing user guides, training materials, and selfguided resources. Support trainthetrainer activities and coordinated outreach across multiple stakeholder groups.

Data, Integration & Reporting Support Support data migration planning, validation, reconciliation, and defect tracking related to legacy systems including Jurisdiction Online, Compliance Engine, CashTrack, and spreadsheets. Assist with documentation and validation of integrations with CyberSource/Wells Fargo, iPlan, iSpring, and OIS. Validate reporting and dashboard requirements for compliance, fiscal oversight, inspections, notifications, licensing, public reporting, and analytics.

Other Duties Develop procedural alternatives when software issues arise or when workflows require interim manual processes. Perform related duties as assigned to support the overall success of the DIR modernization initiative. Required Knowledge, Skills & Abilities Knowledge of: Modern computer hardware, software, cloudbased solutions, and web systems.

Business process engineering principles and workflow design. Research methods, data analysis techniques, and automation strategies. Skill in: Testing and validating system functionality and changes.

Analyzing workflows, information, patterns, and process deficiencies. Writing clear, precise, and grammatically correct analytical documentation. Facilitating stakeholder meetings, explaining technical concepts, and achieving consensus.

Organizing materials and configuring efficient workflows. Developing, interpreting, and documenting program requirements. Ability to: Analyze problems of considerable complexity and propose logical solutions.

Maintain effective professional relationships with diverse staff and external stakeholders. Interpret and apply regulations, policies, and program procedures. Perceive and define causeandeffect relationships in business processes and automated systems.

Make informed decisions based on multiple alternatives and impacts. Communicate clearly both verbally and in writing. Minimum Qualifications Demonstrated experience in business process analysis within regulatory, compliance, permitting, licensing, or inspectiondriven environments.

Experience participating in software implementation projects, preferably in public sector or compliance/regulatory agencies. Strong documentation, workflow modeling, and requirementsdevelopment skills. Experience with testing, quality assurance, UAT, and system validation.

Experience conducting stakeholder interviews and facilitating requirements workshops. Preferred Qualifications Experience supporting complex system integrations (e.g., payment systems, plan review systems, federal systems). Background working with Mechanical, OSHA, or other safetyrelated regulatory programs

Knowledge of government fiscal processes, fines/penalties workflows, and enforcementrelated processes. Lean Six Sigma Green Belt Work Environment This contractor works closely with program managers, inspectors, administrative staff, the Division IT team, and the software vendor to ensure successful delivery of a statewide system modernization initiative. Link Technologies is an equal opportunity employer.

All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.