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Business Process Improvement Jobs (NOW HIRING)

You will be responsible of helping to drive the strategic evolution of business processes across ... Promote a culture of continuous improvement through individual improvement programs and consistent ...

Overview The Director - Business Process Improvement for Revenue Cycle Management (RCM) is responsible for process evaluation and standardization, establishing performance metrics, identifying ...

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Business Process Improvement information

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$41K

$84.1K

$151K

How much do business process improvement jobs pay per year?

As of Jul 2, 2026, the average yearly pay for business process improvement in the United States is $84,057.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $97,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by professionals in Business Process Improvement roles?

Professionals in Business Process Improvement often encounter resistance to change from teams who are accustomed to established workflows. Navigating cross-departmental collaboration and aligning diverse stakeholders can also be challenging, especially when implementing new processes that impact multiple business areas. Effective communication and perseverance are essential for overcoming these obstacles and achieving buy-in. Success in this role requires balancing analytical work with strong relationship-building skills to ensure improvements are both effective and sustainable.

What is a Business Process Improvement job?

A Business Process Improvement (BPI) job focuses on analyzing, optimizing, and improving an organization's processes to enhance efficiency, reduce costs, and increase overall effectiveness. Professionals in this role identify bottlenecks, streamline workflows, and implement best practices or automation solutions. They often work with cross-functional teams to ensure continuous process improvements align with business goals. The role typically requires skills in data analysis, process mapping, project management, and change management.

What are the key skills and qualifications needed to thrive in the Business Process Improvement position, and why are they important?

To thrive in Business Process Improvement, you need strong analytical skills, expertise in process mapping, knowledge of Lean or Six Sigma methodologies, and a relevant degree in business or engineering. Familiarity with process modeling tools (such as Visio), workflow management systems, and certifications like Lean Six Sigma Green or Black Belt are highly valued. Effective communication, problem-solving, and change management skills distinguish top performers in this role. These capabilities are essential for identifying inefficiencies, driving organizational change, and ensuring sustainable improvements.

More about Business Process Improvement jobs
What cities are hiring for Business Process Improvement jobs? Cities with the most Business Process Improvement job openings:
What are the most commonly searched types of Business Process Improvement jobs? The most popular types of Business Process Improvement jobs are:
What states have the most Business Process Improvement jobs? States with the most job openings for Business Process Improvement jobs include:
Infographic showing various Business Process Improvement job openings in the United States as of June 2026, with employment types broken down into 81% Full Time, 15% Part Time, 3% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $84,057 per year, or $40.4 per hour.
Business Process Improvement Leader

Business Process Improvement Leader

First Quality Enterprises, Inc.

Mcelhattan, PA • On-site

$103K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago


First Quality rating

7.5

Company rating: 7.5 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

254th of 527 rated manufacturers


Job description

Founded over 35 years ago, First Quality is a family-owned company that has grown from a small business in McElhattan, Pennsylvania into a group of companies, employing over 5,000 team members, while maintaining our family values and entrepreneurial spirit. With corporate offices in New York and Pennsylvania and 8 manufacturing campuses across the U.S. and Canada, the companies within the First Quality group produce high-quality personal care and household products for large retailers and healthcare organizations. Our personal care and household product portfolio includes baby diapers, wipes, feminine pads, paper towels, bath tissue, adult incontinence products, laundry detergents, fabric finishers, and dishwash solutions. In addition, we manufacture certain raw materials and components used in the manufacturing of these products, including flexible print and packaging solutions.
Guided by our values of humility, unity, and integrity, we leverage advanced technology and innovation to drive growth and create new opportunities. At First Quality, you'll find a collaborative environment focused on continuous learning, professional development, and our mission to Make Things Better®.
We are seeking a Business Process Improvement Leaderfor our First Quality Products Company located in McElhattan, PA. This position may be based out of our Central PA site (McElhattan, PA & Lewistown, PA) or Macon, GA. The Business Process Improvement Leader is responsible for identifying, designing, and implementing process enhancements that improve efficiency, quality, and cost-effectiveness across the organization. This role harmonizes best practices, drives standardization, and ensures alignment of process improvement initiatives with strategic business objectives.
A primary focus will be to apply Lean, Six Sigma, and other continuous improvement methodologies to streamline workflows, eliminate waste, and optimize cross-functional processes. The role requires strong analytical skills, a deep understanding of operational processes, and the ability to lead change through collaboration, coaching, and data-driven decision-making. This position will require frequent travel to our Absorbent Hygiene companies.
Primary responsibilities include:
  • Establish process improvement goals, objectives, and overall strategy for the division.
  • Conduct comprehensive assessments of current business processes to identify inefficiencies and improvement opportunities.
  • Design and deploy Lean, Six Sigma, and other process optimization methodologies to enhance operational performance.
  • Collaborate with cross-functional teams to map processes, identify bottlenecks, and develop solutions.
  • Partner with IT, engineering, and operations to integrate digital tools and automation into process improvement initiatives.
  • Develop and manage process improvement project roadmaps, budgets, and timelines.
  • Create and maintain documentation for standardized processes, procedures, and best practices.
  • Facilitate workshops and training sessions to build process improvement capability across the organization.
  • Establish metrics and KPIs to measure process performance and improvement impact.
  • Monitor and report progress on process improvement initiatives to leadership.
  • Champion a culture of continuous improvement and operational excellence.

The ideal candidate should possess the following:
  • Bachelor's degree in Business Administration, Industrial Engineering, Operations Management, or related field; advanced degree preferred.
  • ASQ or equivalent Lean / Six Sigma Black Belt certification required
  • Minimum 7 years of experience in process improvement, operational excellence, or industrial engineering.
  • Proven track record of leading successful process improvement initiatives in manufacturing or complex business environments.
  • Experience with Manufacturing 4.0 concepts, digital process optimization, and automation integration desirable.
  • Knowledge of regulatory standards (ISO 9001, FDA) desirable.
  • Expertise in process mapping, statistical analysis tools (e.g., Minitab, JMP), and digital analytics platforms.
  • Strong analytical and problem-solving skills, with proven root cause analysis capabilities.
  • Exceptional communication skills, adept at working with both technical teams and business stakeholders.
  • Solid project management skills, able to manage multiple initiatives simultaneously.
  • Ability to coach, benchmark, and work closely with different sites and operations.
  • Data-driven, disciplined, objective, and detail-oriented.
  • Passion for continuous improvement and operational excellence.
  • Consulting skills (developing relationships, diagnosis, feedback, and enrolling leadership teams to take action).
  • Supports and promotes safe practices and environmental commitments in alignment with company policies and compliance requirements.
  • Able to travel 40-50% depending on projects taking place at various sites

What We Offer You
We believe that by continuously improving the quality of our benefits, we can help to raise the quality of life for our team members and their families. At First Quality you will receive:
  • Competitive base salary and bonus opportunities
  • Paid time off (three-week minimum)
  • Medical, dental and vision starting day one
  • 401(k) with employer match
  • Paid parental leave
  • Child and family care assistance (dependent care FSA with employer match up to $2500)
  • Bundle of joy benefit (year's worth of free diapers to all team members with a new baby)
  • Tuition assistance
  • Wellness program with savings of up to $4,000 per year on insurance premiums
  • ...and more!

First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data.
First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status.

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