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Manager Business Process Mapping Jobs (NOW HIRING)

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Manager, Business Process

Chicago, IL

Find themes in incident data and provide insights to the business * Maintain incident process documentation and training content * Evaluate incident management tools for compliance * Define KPIs (Key ...

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Manager, Business Process

San Jose, CA

Find themes in incident data and provide insights to the business * Maintain incident process documentation and training content * Evaluate incident management tools for compliance * Define KPIs (Key ...

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Manager Business Process Mapping information

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How much do manager business process mapping jobs pay per year?

As of Jun 17, 2026, the average yearly pay for manager business process mapping in the United States is $125,894.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,000.00 and $155,500.00 per year, depending on experience, location, and employer.

What is the difference between Manager Business Process Mapping vs Business Analyst?

AspectManager Business Process MappingBusiness Analyst
Primary FocusDesigning and optimizing business processesAnalyzing business needs and requirements
Skills & CertificationsProcess modeling, BPM certifications, project managementRequirements gathering, data analysis, communication skills
Work EnvironmentCross-departmental collaboration, process improvement projectsStakeholder interviews, documentation, analysis
Industry UsageBusiness process improvement, operations managementIT projects, system implementations, business analysis

While both roles focus on improving business efficiency, the Manager Business Process Mapping primarily designs and streamlines processes, whereas the Business Analyst gathers requirements and analyzes systems to support business needs. Their collaboration ensures effective process improvements aligned with organizational goals.

What is L1, L2, and L3 process mapping?

In business process mapping, L1, L2, and L3 refer to different levels of detail in process documentation. L1 maps high-level processes or core functions, L2 breaks these down into subprocesses, and L3 provides detailed task-level steps. For a Manager in Business Process Mapping, understanding these levels helps in analyzing, designing, and improving workflows effectively.

What jobs can I get with a BBM?

A BBM (Bachelor of Business Management) can qualify you for roles such as Business Process Manager, Business Analyst, Operations Manager, or Project Coordinator. These positions often require skills in process mapping, analysis, and management tools like BPM software, and may involve certifications in project management or process improvement.

What are the 5 levels of process mapping?

In business process mapping, the five levels typically include Level 1 (High-Level Process), Level 2 (Main Process Steps), Level 3 (Sub-processes), Level 4 (Detailed Activities), and Level 5 (Process Data and Metrics). For a Manager Business Process Mapping, understanding these levels helps in analyzing and improving workflows effectively. Mastery of these levels supports process documentation, optimization, and compliance efforts.

How much does a business process consultant make?

A Manager Business Process Mapping typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those with specialized skills in process modeling tools like Visio or BPMN may command higher salaries, often supplemented with certifications such as CBPP or Six Sigma. Salary ranges can vary based on company size and complexity of processes managed.
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Manager Business Process Mapping jobs near you
Business Analyst- Business Process Mapping

Business Analyst- Business Process Mapping

Computer Task Group, Inc

Anchorage, AK

Full-time

Posted 8 days ago

Job description

Overview

CTG is seeking to fill an Business Analyst- Business Process Mapping opening for our client in Anchorage, AK.

Location: Anchorage, AK

Duration: 9 months

The Business analysts will work with the organization to map different processes and identify areas of improvement. Assist the business in boosting their performance and ensuring higher revenues, and develop relevant strategies and enable the organizations to remain competitive in the industry.
Able to conduct a thorough data analysis and process mapping to identify obstacles, inefficiencies and opportunities for improvement. Develop and implement relevant processes and technologies to optimize the organization's internal operations.
Able to outline every activity, role, and business entity involved in the business process. The goal of a process map is to document, understand, and improve business processes. With the use of symbols and flowcharts, a process map simplifies the understanding, interpretation, and workflow of a process.

Skills:

  • Excellent knowledge of fit gap analysis, process documentation, documenting functional requirements, testing documentation and execution, and data conversion.
  • Ability to anticipate risks and devise solutions in the moment, prioritize work and meet deadlines.
  • Ability to work across different organization levels, and different functional teams, adjusting the communications style as appropriate to VPs, management and team members.
  • Strong interpersonal skills, including the ability to communicate technical concepts to non-technical clients and proven ability to work effectively with all organizational levels.
  • Hands-on style, with an aptitude and inclination to dig into details, but also able to summarize in a managerial context.
  • Excellent written and verbal communication skills, including facilitation, presentation and collaboration.

Experience:

  • Must have 2 years experience as a business analyst/technical writer, participating in functional design sessions, creating process flows, documenting functional requirements, creating test related documentation, and escalating risks and issues as appropriate.
  • Must have business analyst/technical writer experience as part of at least 2 software implementations, preferably Customer Information Systems (customer management, utility billing, etc.) related applications.
  • Prefer experience with Cayenta Customer Information System (CIS) software, Invoice Cloud, MyMeter, and SmartWorks or similar applications.
  • Previous HR and/or Payroll background, experienced in testing new software, understanding basic requirements of a HR system (hire to retire), payroll and time entry system.

Education:

  • Bachelor’s degree in computer science, information technology or equivalent preferred.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Rebecca Olan at 716-887-7371 or Rebecca.Olan@ctg.com. Kindly forward this to any other interested parties. Thank you!

Computer Task Group logo

About Computer Task Group

Sourced by ZipRecruiter

We know that achieving our mission begins and ends with our people—and by people we mean you. Regardless of individual roles or responsibilities, regardless of industry or subject matter expertise, our lives happen in relation to other people—our colleagues, clients, and partners. CTG cultivates a workplace that attracts and develops the best people. Being Great Place to Work-CertifiedTM not only supports our Vision but also validates the rewarding workplace culture that has made CTG a leading IT and digital solutions and services company for more than 55 years.

Company size

1,001 - 5,000 Employees

Headquarters location

Buffalo, NY, US

Year founded

1966

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