Manager Business Process Mapping Jobs in Indiana

CLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. Even with more than 8,500 people, 130 U.S. locations, and a global reach, we promise to know you and help you.

CLA is dedicated to building a culture that invites different beliefs and perspectives to the table, so we can truly know and help our clients, communities, and each other.

CLA is growing and seeking to hire an experienced Manager of IT Business Analysts to join our talented Information Technology team. The position offers growth, flexibility and a collaborative work environment.

In this position you should have the following; excellent interpersonal skills with the ability to communicate at all levels. Strong problem solving and creative skills and the ability to exercise sound judgment. Most important, demonstrate a high level of integrity and dependability with a strong sense of urgency and results-orientation.

This role manages the team of IT business analysts that serves as a liaison between business stakeholders and implementation teams. Ensures the delivery of high-quality solutions that meet the needs and expectations of the business stakeholders. Coordinates with other managers and leaders within IT and the firm to align the priorities and strategies of the technical projects. Mentors and develops the skills and competencies of the technical business analysts and fosters a culture of collaboration and innovation.

How you'll create opportunities in this Manager of IT Business Analysts role:

• Manages a team responsible for converting business requirements into unique design elements and configurations for the product, offering comprehensive specifications and usage scenarios.
• Oversees the delivery of high-quality functional specifications, designs, mock-ups, wireframes, business process maps, and accompanying documentation promptly for new development projects or amendments to existing software engineer tasks.
• Documents current business processes (As-Is) and envisages future states (To-Be), along with associated systems and applications.
• Partner with stakeholders about their plans to ensure successful outcomes.
• Reviews suggests of system and process improvements to enhance key user efficiency, customer service quality, data accuracy, and comprehensiveness.
• Leads sessions for eliciting requirements involving both business and IT staff, merging various technological disciplines to address a particular issue.
• Ensures all processes and documentation conform to industry standards and typical software development life cycles.
• Collaborates efficiently with external vendors to define objectives precisely and ensures projects adhere to budgetary, scope and time constraints.
• Comprehends fundamental systems, applications, and technical frameworks thoroughly. Performs thorough data analyses to detect data quality discrepancies. Logs such issues alongside resolutions and shares them with team members to enhance team efficiency.
• Facilitates collaboration of team with technical personnel throughout the design, coding, testing, and implementation phases to guarantee clarity of requirements and remedy any problems.
• Partners with Quality Assurance Analysts to outline and carry out testing strategies for functional, integration, and regression tests concerning new application features, product releases, upgrades, and regulatory adjustments using practical business scenarios and use cases.

What You Will Need

• 8 years relevant experience required; Planning, facilitating, documenting, and managing business, functional and technical requirements
• Bachelor's degree or a combination of relevant experience and training may be considered in lieu of a degree.

Technical Competencies

• Proficient in eliciting business requirements, modeling/mapping as-is and to-be business processes (BPMN), test planning, test case development and execution
• Proficiency with Agile/Lean methodologies, Microsoft Project, Office, Azure DevOps (or similar tool) and process mapping applications (Camuda or Lucid charts)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Wellness at CLA

To support our CLA family members, we focus on their physical, financial, social, and emotional well-being and offer comprehensive benefit options that include health, dental, vision, 401k and much more.