Manager Business Process Mapping Jobs in Indiana

Project Manager | Business Information Services

Location: Syracuse, IN (on-site or hybrid)

Help Drive Technology Solutions That Power the Business

At POLYWOOD, technology and operational excellence work together to support innovation, growth, and continuous improvement across the organization. As a Business Information Services (BIS) Project Manager II, you will play a key role in leading cross-functional technology initiatives that improve business processes, streamline operations, and support strategic goals.

This role is ideal for someone who thrives at the intersection of business operations and technology delivery. You will partner closely with software development teams, business stakeholders, and operational leaders to define requirements, manage projects, improve processes, and ensure solutions are delivered successfully from concept through implementation.

The ideal candidate combines strong project management skills with business analysis capabilities, process improvement experience, and the ability to communicate effectively across both technical and non-technical teams.

What You’ll Do

• Lead and manage projects from planning through implementation and post-launch support, spearheading discovery and design for complex technical projects
• Partner with business stakeholders to gather requirements and translate operational challenges into technology solutions, ensuring effective alignment, communication, and execution
• Direct project teams throughout the project lifecycle, including software developers, systems architects, data analysts, QA engineers, training specialists, and external partners
• Create and maintain process maps, workflows, and documentation
• Develop and manage user stories, functional requirements, and acceptance criteria
• Plan and participate in QA testing, user acceptance testing (UAT), and validation efforts to ensure solutions consistently meet business requirements

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What You Bring

• University degree in Project Management, Computer Science, Technical Communication or equivalent professional experience
• 4+ years of project management, business analysis, or related experience
• Proven experience with business requirements gathering and analysis; strong understanding of business process mapping and workflow documentation
• Ability to work independently and collaboratively in a fast-paced, demanding, and complex environment, carry out complex assignments, and adapt to changing priorities
• Experience partnering with software development teams on system implementations or technology projects
• Experience using project management and collaboration tools
• Strong communication, organizational, and problem-solving skills
• Ability to manage multiple priorities and projects in a fast-paced environment

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Preferred Qualifications

• 3+ years of manufacturing, distribution, and/or supply chain experience strongly preferred
• 3+ years of experience with ERP platforms, operational technologies, or enterprise business applications
• PMP, CAPM, or CBAP certification preferred

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How You’ll Succeed

• You effectively bridge the gap between business needs and technical solutions
• You bring structure, organization, and accountability to projects and cross-functional initiatives
• You communicate clearly and confidently with both technical and non-technical stakeholders
• You proactively identify risks, dependencies, and process improvement opportunities
• You thrive in collaborative, fast-paced, and adaptive environments
• You build strong working relationships and maintain a customer-focused mindset throughout project delivery

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Why You’ll Love Working With Us

• Be part of a company committed to sustainability, innovation, and American manufacturing
• Lead meaningful projects that directly impact operational performance and business growth
• Collaborate with talented teams across technology, operations, manufacturing, and business functions
• Work in a culture that values ownership, teamwork, accountability, and continuous improvement
• Grow your career in an organization that invests in people and long-term success

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About Us

POLYWOOD is the industry leader in sustainable outdoor furniture, proudly made in the USA using recycled materials. Headquartered in Indiana, we design and manufacture durable outdoor furniture that combines timeless style with environmental responsibility.

Our culture is built on collaboration, accountability, innovation, and doing the right thing for our customers, employees, and communities. At POLYWOOD, we build products and careers designed to last.

POLYWOOD is an equal opportunity employer. POLYWOOD evaluates qualified applicants without regard to characteristics protected by federal, state, or local laws.