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Pbx Operator Jobs (NOW HIRING)

CommonSpirit Health

PBX Operator

Prescott, AZ

Job Summary and Responsibilities As our PBX Operator, you will be a pivotal communication hub, skillfully managing inbound and outbound calls with exceptional efficiency and professionalism. You will ...

St. Clare's - Denville

PBX Operator

Denville, NJ · On-site

$17.88/hr

Responsibilities PBX Operator - PER DIEM - NIGHTS - 11 PM - 7:30 AM The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the ...

St. Clare's - Denville

PBX Operator

Denville, NJ · On-site

$17.88/hr

Responsibilities PBX Operator - PER DIEM - NIGHTS - 11 PM - 7:30 AM The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the ...

St. Clare's - Denville

PBX Operator

Denville, NJ

$17.88/hr

Responsibilities PBX Operator - PER DIEM - NIGHTS - 11 PM - 7:30 AM The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the ...

Elevait Solutions

PBX Operator

Long Beach, CA · On-site

PBX Operator Location: Long Beach CA Duration: 12+ Months Job Type: Contract Note : Must be onsite. Graveyard shift - 11:00PM - 730AM Fri-Tues (Wed, Thu Off). Bonus: Bilingual. Top 3 Keywords: 1- PBX ...

AHMC Healthcare

PBX Operator

San Gabriel, CA

PBX Operator is required to answer incoming phone calls and direct them to the right person or department, answer customer questions and complaints, and direct callers to various locations within the ...

Prime Healthcare

PBX Operator

Denville, NJ · On-site

$17.88/hr

PBX Operator - PER DIEM - NIGHTS The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX ...

AHMC Healthcare

PBX Operator

San Gabriel, CA

PBX Operator is required to answer incoming phone calls and direct them to the right person or department, answer customer questions and complaints, and direct callers to various locations within the ...

Baptist Health

PBX Operator

Lexington, KY · On-site

PBX Operator Part-Time, Days * Direct incoming calls from the switchboard and patient information lines in a courteous and professional manner. * Monitor alarms and emergency telephones in the ...

CommonSpirit Health

PBX Operator

Prescott, AZ

As our PBX Operator, you will be a pivotal communication hub, skillfully managing inbound and outbound calls with exceptional efficiency and professionalism. You will operate advanced computer-based ...

Yavapai Regional Medical Center

PBX Operator

Prescott, AZ · On-site

$18 - $22.19/hr

Job Summary and Responsibilities As our PBX Operator, you will be a pivotal communication hub, skillfully managing inbound and outbound calls with exceptional efficiency and professionalism. You will ...

AHMC Healthcare

PBX Operator

San Gabriel, CA · On-site

$21/hr

PBX Operator is required to answer incoming phone calls and direct them to the right person or department, answer customer questions and complaints, and direct callers to various locations within the ...

Baptist Health

PBX Operator

Lexington, KY · On-site

PBX Operator Part-Time, Days * Direct incoming calls from the switchboard and patient information lines in a courteous and professional manner. * Monitor alarms and emergency telephones in the ...

Oglebay

PBX Operator

Wheeling, WV · On-site

The PBX Operator in the Front Office will be the heartbeat for Wilson Lodge and is responsible for processing courteous incoming and outgoing communications, while maintaining a positive and ...

Prime Healthcare

PBX Operator

Philadelphia, PA

The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital ...

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Pbx Operator information

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$10

$19

$27

How much do pbx operator jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for pbx operator in the United States is $20.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.88 per hour, depending on experience, location, and employer.

What is the difference between Pbx Operator vs Receptionist?

AspectPbx OperatorReceptionist
CredentialsHigh school diploma; training in phone systemsHigh school diploma; customer service skills
Work EnvironmentCall centers, corporate offices, hotelsFront desk, corporate offices, medical facilities
Employer & Industry UsageTelecommunications, hospitality, corporateHealthcare, corporate, hospitality
Primary RoleManage phone systems, direct callsGreet visitors, handle inquiries

While both roles involve communication and customer interaction, a Pbx Operator primarily manages phone systems and directs calls within organizations, whereas a Receptionist handles visitor greetings and general front desk duties. The roles often overlap in customer service but differ in specific responsibilities and work environments.

What are PBX Operators?

PBX Operators, or Private Branch Exchange Operators, are responsible for managing incoming and outgoing telephone calls within an organization. They operate a switchboard or computerized phone system to route calls to the appropriate departments or individuals. In addition to handling calls, PBX Operators may take messages, provide information to callers, and perform basic administrative tasks. Their role is essential in ensuring smooth communication within a company, especially in environments with high call volumes.

What are some common challenges PBX Operators face in managing high call volumes, and how can they effectively handle these situations?

PBX Operators often encounter periods of high call volume, especially during peak business hours or special events. Managing multiple incoming lines while maintaining professionalism and accuracy can be challenging. Effective operators rely on strong multitasking skills, prioritize urgent calls, and use standardized scripts to ensure consistency. Familiarity with the PBX system's features, such as call holding and transferring, also helps streamline workflow. Regular training and staying calm under pressure are key to successfully handling these busy periods.

What are the key skills and qualifications needed to thrive as a PBX Operator, and why are they important?

To thrive as a PBX Operator, you need excellent telephone etiquette, multitasking skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call management software, and office communication tools is typically required. Strong interpersonal skills, attention to detail, and the ability to remain calm under pressure help PBX Operators stand out. These skills ensure efficient communication flow, positive customer experiences, and smooth coordination within organizations.
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Pbx Operator jobs near you
Infographic showing various Pbx Operator job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,593 per year, or $20 per hour.
PBX Operator

PBX Operator

CommonSpirit Health

Prescott, AZ

Full-time

Posted 6 days ago

CommonSpirit Health rating

7.1

Company rating: 7.1 out of 10

Based on 502 frontline employees who took The Breakroom Quiz

371st of 867 rated healthcare providers

Job description


Job Summary and Responsibilities

As our PBX Operator, you will be a pivotal communication hub, skillfully managing inbound and outbound calls with exceptional efficiency and professionalism. You will operate advanced computer-based telephony systems, ensuring seamless connection for patients, staff, and external contacts within a fast-paced healthcare environment. 

Every day you will expertly answer and route incoming calls, provide directory assistance, and make outbound long-distance calls as needed, always maintaining the highest level of customer service. 

To be successful in this role, you will possess a High School Diploma or GED and at least two years of experience as a PBX operator, customer service representative, or in a hospital-related setting. 

  • Knows location of equipment, passwords, and is able to login/out as necessary.
  • Follows protocol for rebooting as needed
  • Effectively utilizes computer based telephony system for all call processing (other than down time scenarios)
  • Accepts incoming calls, directing them to the proper departments with care and efficiency. Also places outbound and long distance calls as needed
  • Displays a very high level of service and commitment to organization and performs in a friendly, professional, and responsible manner.
  • Speaks clearly and distinctly; demonstrates proper use of the English language
Job Requirements

Required

  • High School Graduate/GED
  • Two years PBX operator, customer service, or hospital related experience

Preferred

  • Some college level education
  • Three years customer service experience, preferably in a hospital PBX or highvolume call center environment 
  • Experience in the hospital setting
Where You'll Work

Are you ready to join a healthcare family where your values align with ours? At Dignity Health – Yavapai Regional Medical Center (DH-YRMC), now a proud part of CommonSpirit Health, a not-for-profit integrated healthcare provider, our core mission guides every decision and every interaction.

Here, you'll discover more than just a job; you'll find rewarding career opportunities across a comprehensive network of inpatient and outpatient services. From a vibrant community hospital, YRMC has grown into a leading regional healthcare system.

Today, that means you could be making an impact at:

  • Two state-of-the-art acute care hospitals
  • A robust network of primary and specialty care clinics
  • Modern outpatient health and wellness services
  • Acclaimed cardiac diagnostic centers
  • Advanced outpatient medical imaging facilities

Elevate your career without sacrificing your quality of life. As you grow with YRMC, you'll find the Prescott area isn't just a place to work – it's an inspiring community designed for living, thriving, and embracing the outdoors. Imagine a charming blend of bygone appeal and modern amenities, coupled with four distinct seasons and nearly year-round sunshine perfect for every adventure.

Say hello to a relaxed lifestyle that empowers you to prioritize both your professional growth and family time. YRMC extends this inviting spirit within our walls, fostering a strong sense of family, and belonging among our team members.

Come experience the exceptional quality of life that YRMC and Prescott offer. Work at the heart of #hellohumankindness and discover where your career and well-being truly connect.

Qualifications:

Required

  • High School Graduate/GED
  • Two years PBX operator, customer service, or hospital related experience

Preferred

  • Some college level education
  • Three years customer service experience, preferably in a hospital PBX or highvolume call center environment 
  • Experience in the hospital setting
Employment Type: Full Time

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