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Pbx Operator Jobs (NOW HIRING)

The PBX Operator is responsible for answering the switchboard and overhead pages, greeting visitors, and directing them to the appropriate departments, while also monitoring hospital alarms and ...

PBX Operator

San Gabriel, CA ยท On-site

$21/hr

PBX Operator is required to answer incoming phone calls and direct them to the right person or department, answer customer questions and complaints, and direct callers to various locations within the ...

PBX Operator

Denville, NJ ยท On-site

$17.88/hr

Responsibilities PBX Operator - PER DIEM - NIGHTS - 11 PM - 7:30 AM The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the ...

PBX Operator Part-Time, Days * Direct incoming calls from the switchboard and patient information lines in a courteous and professional manner. * Monitor alarms and emergency telephones in the ...

PBX Operator PRN * Direct incoming calls from the switchboard and patient information lines in a courteous and professional manner. * Monitor alarms and emergency telephones in the switchboard and ...

As a PBX Operator with Medical City Alliance you can be a part of an organization that is devoted to giving back! Job Summary and Qualifications As a PBX Operator, you will provide positive ...

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The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital ...

*PBX Operator

Inglewood, CA ยท On-site

$25.70/hr

The PBX Operator answers the switchboard, directs callers and pagers overhead as needed. The PBX operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital ...

PBX Operator Part-Time, Days * Direct incoming calls from the switchboard and patient information lines in a courteous and professional manner. * Monitor alarms and emergency telephones in the ...

PBX Operator

Wheeling, WV ยท On-site

$11/hr

The PBX Operator in the Front Office will be the heartbeat for Wilson Lodge and is responsible for processing courteous incoming and outgoing communications, while maintaining a positive and ...

PBX Operator, IT Telecommunication Services Full Time, 80 Hours Per Pay Period, Day Shift Fort Sanders Regional Overview: Fort Sanders Regional Medical Center is a 444-bed hospital recognized for ...

The PBX Operator is responsible for answering the switchboard and overhead pages, greeting visitors, and directing them to the appropriate departments, while also monitoring hospital alarms and ...

PBX Operator

Weston, FL ยท On-site

$16/hr

PBX Operator | Join Our Resort Team at The Grandview Resort! Are you friendly, detail-oriented, and passionate about delivering exceptional guest service? Do you enjoy being the voice that connects ...

As a PBX Operator, you will be responsible for all operations related to the hospital's Communications and Security Systems. Daily, you will demonstrate behavior consistent with the Core Values ...

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Pbx Operator information

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How much do pbx operator jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for pbx operator in the United States is $20.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.88 per hour, depending on experience, location, and employer.

What is the difference between Pbx Operator vs Receptionist?

AspectPbx OperatorReceptionist
CredentialsHigh school diploma; training in phone systemsHigh school diploma; customer service skills
Work EnvironmentCall centers, corporate offices, hotelsFront desk, corporate offices, medical facilities
Employer & Industry UsageTelecommunications, hospitality, corporateHealthcare, corporate, hospitality
Primary RoleManage phone systems, direct callsGreet visitors, handle inquiries

While both roles involve communication and customer interaction, a Pbx Operator primarily manages phone systems and directs calls within organizations, whereas a Receptionist handles visitor greetings and general front desk duties. The roles often overlap in customer service but differ in specific responsibilities and work environments.

What jobs pay 2000 a day?

Jobs that pay around $2,000 a day typically include high-level roles such as specialized surgeons, senior corporate executives, or certain consulting and investment banking positions. These roles often require advanced skills, extensive experience, and sometimes certifications, and they may involve long hours or high-pressure environments.

What are PBX Operators?

PBX Operators, or Private Branch Exchange Operators, are responsible for managing incoming and outgoing telephone calls within an organization. They operate a switchboard or computerized phone system to route calls to the appropriate departments or individuals. In addition to handling calls, PBX Operators may take messages, provide information to callers, and perform basic administrative tasks. Their role is essential in ensuring smooth communication within a company, especially in environments with high call volumes.

What are some common challenges PBX Operators face in managing high call volumes, and how can they effectively handle these situations?

PBX Operators often encounter periods of high call volume, especially during peak business hours or special events. Managing multiple incoming lines while maintaining professionalism and accuracy can be challenging. Effective operators rely on strong multitasking skills, prioritize urgent calls, and use standardized scripts to ensure consistency. Familiarity with the PBX system's features, such as call holding and transferring, also helps streamline workflow. Regular training and staying calm under pressure are key to successfully handling these busy periods.

Is being a PBX operator hard?

Being a PBX operator involves managing multiple phone lines, directing calls, and providing customer service, which requires good communication skills and attention to detail. The job can be routine and may involve shift work, but it generally does not require advanced technical skills or extensive training. Overall, the difficulty depends on the individual's comfort with multitasking and handling customer interactions.

How do I become a PBX operator?

To become a PBX operator, you typically need a high school diploma or equivalent. On-the-job training is common, and strong communication, customer service skills, and familiarity with phone systems or PBX hardware are important. Some employers may prefer candidates with previous experience in office or customer service roles.

What are the key skills and qualifications needed to thrive as a PBX Operator, and why are they important?

To thrive as a PBX Operator, you need excellent telephone etiquette, multitasking skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call management software, and office communication tools is typically required. Strong interpersonal skills, attention to detail, and the ability to remain calm under pressure help PBX Operators stand out. These skills ensure efficient communication flow, positive customer experiences, and smooth coordination within organizations.

What exactly does a PBX operator do?

A PBX operator manages the internal telephone system for an organization, connecting calls, transferring callers, and handling inquiries. They often use a PBX (Private Branch Exchange) system and require good communication skills and knowledge of the phone system. The role typically involves providing customer service and maintaining efficient call flow within the organization.
What cities are hiring for Pbx Operator jobs? Cities with the most Pbx Operator job openings:
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What states have the most Pbx Operator jobs? States with the most job openings for Pbx Operator jobs include:
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Infographic showing various Pbx Operator job openings in the United States as of June 2026, with employment types broken down into 97% Full Time, and 3% Contract. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $41,593 per year, or $20 per hour.
PBX Operator

PBX Operator

St. Mary's Medical Center

Blue Springs, MO โ€ข On-site

Contractor

Posted 17 days ago


Job description

Overview

We are seeking aย PBX Operator,ย also referred to as aย Switchboard Operatorย orย Communication Operator in our communications department.ย The PBX Operatorย is responsible forย answering the switchboard and overhead pages, greeting visitors, and directing them to theย appropriate departments, while alsoย monitoringย hospital alarms andย maintainingย knowledge of the policies and procedures for all hospital emergency codes.ย This position is on a per diem basis, meaningย PD/PRN as needed.ย 

Shift's Available: Variableย 

Employment Type:ย Per Diem (PD/PRN)ย 

Hours:ย Variableย 

Location:ย St Mary'sย Medical Centerย -ย Blue Springs,ย MOย 

Responsibilities

Essential Duties and Responsibilities (includes, but not limited to):ย 

  • Answer and route incoming calls to theย appropriate hospitalย departments, physicians, or staff promptly and courteouslyย 
  • Assistย visitors and callers by providing information or directing them to theย appropriate contacts, and promptly handle emergency calls by connecting them to response teams or on-call personnelย 
  • Monitor andย maintainย the telephone system by reporting malfunctions to technical support and keepingย accurateย call logs and messages for staff and departmentsย 
  • Support communication during hospital emergencies or critical events by coordinating calls and information flowย 
  • Ensure compliance with hospital policies andย maintainย confidentiality when handling sensitive informationย 
Qualifications

Education and Work Experience

  • High School Diploma or Equivalent required (effective 4/1/14 for all new hires).
  • Previous PBX experience preferred.
  • Previous experience in office or receptionist.
  • Effective written, verbal communication, and interpersonal skills.
  • Ability to multi-task, prioritize needs to meet required timelines.
  • Analytical and problem-solving skills.
  • Customer Services experience preferred.
  • #LI-CB1

    Employment StatusPer DiemShiftVariableEqual Employment Opportunity

    Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights:ย https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

    ย Employment Type: CONTRACTOR