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Pbx Operator Jobs (NOW HIRING)

St. Clare's - Denville

PBX Operator

Denville, NJ

$17.88/hr

Responsibilities PBX Operator - PER DIEM - NIGHTS The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate ...

Baptist Health

PBX Operator

Lexington, KY

PBX Operator Part-Time, Days * Direct incoming calls from the switchboard and patient information lines in a courteous and professional manner. * Monitor alarms and emergency telephones in the ...

Medical City Alliance

PBX Operator

Fort Worth, TX · On-site

As a(an) PBX Operator with Medical City Alliance you can be a part of an organization that is devoted to giving back! Job Summary and Qualifications As a PBX Operator, you will provide positive ...

AHMC Healthcare

PBX Operator

San Gabriel, CA · On-site

$21/hr

PBX Operator is required to answer incoming phone calls and direct them to the right person or department, answer customer questions and complaints, and direct callers to various locations within the ...

Covenant Health

PBX OPERATOR

Knoxville, TN · On-site

PBX Operator Part Time, 48 Hours Per Pay Period, Variable Shifts Parkwest Overview: Parkwest Medical Center, Covenant Health's flagship facility in West Knoxville, combines world-class cardiac ...

Baptist Health

PBX Operator

Lexington, KY

PBX Operator PRN * Direct incoming calls from the switchboard and patient information lines in a courteous and professional manner. * Monitor alarms and emergency telephones in the switchboard and ...

Garden City Hospital

PBX Operator

Garden City, MI · On-site

Responsibilities The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors ...

Baptist Health

PBX Operator

Lexington, KY · On-site

PBX Operator PRN * Direct incoming calls from the switchboard and patient information lines in a courteous and professional manner. * Monitor alarms and emergency telephones in the switchboard and ...

Prime Healthcare

PBX Operator

Garden City, MI · On-site

The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital ...

AHMC Healthcare

PBX Operator

San Gabriel, CA · On-site

PBX Operator is required to answer incoming phone calls and direct them to the right person or department, answer customer questions and complaints, and direct callers to various locations within the ...

Montage Hotels & Resorts

PBX Operator

Bluffton, SC

PBX Operator SUMMARY The PBX Operator functions as the heartbeat for the hotel, processing all incoming and outgoing communications. We are seeking a motivated and customer service oriented PBX ...

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Pbx Operator information

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$10

$19

$27

How much do pbx operator jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for pbx operator in the United States is $20.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.88 per hour, depending on experience, location, and employer.

Is a PBX operator the same as a receptionist?

A PBX operator is responsible for managing internal and external phone systems, routing calls, and operating communication equipment, often requiring technical skills. A receptionist typically handles front-desk duties, greeting visitors, and performing administrative tasks. While both roles involve phone communication, they have different primary responsibilities and skill sets.

What jobs pay 4000 a week without a degree?

A Pbx Operator typically earns less than $4,000 per week, but high-paying roles without a degree include commercial pilots, real estate brokers, and sales managers, who often rely on experience and skills rather than formal education. These jobs may require specialized training, certifications, or licenses and often involve sales, technical skills, or management responsibilities.

What does a PBX operator do?

A PBX operator manages the internal telephone system for an organization, connecting calls, transferring callers, and handling inquiries. They often use a console or phone system and may need good communication skills and knowledge of the company's phone infrastructure.

What is the difference between Pbx Operator vs Receptionist?

AspectPbx OperatorReceptionist
CredentialsHigh school diploma; training in phone systemsHigh school diploma; customer service skills
Work EnvironmentCall centers, corporate offices, hotelsFront desk, corporate offices, medical facilities
Employer & Industry UsageTelecommunications, hospitality, corporateHealthcare, corporate, hospitality
Primary RoleManage phone systems, direct callsGreet visitors, handle inquiries

While both roles involve communication and customer interaction, a Pbx Operator primarily manages phone systems and directs calls within organizations, whereas a Receptionist handles visitor greetings and general front desk duties. The roles often overlap in customer service but differ in specific responsibilities and work environments.

What are PBX Operators?

PBX Operators, or Private Branch Exchange Operators, are responsible for managing incoming and outgoing telephone calls within an organization. They operate a switchboard or computerized phone system to route calls to the appropriate departments or individuals. In addition to handling calls, PBX Operators may take messages, provide information to callers, and perform basic administrative tasks. Their role is essential in ensuring smooth communication within a company, especially in environments with high call volumes.

What are some common challenges PBX Operators face in managing high call volumes, and how can they effectively handle these situations?

PBX Operators often encounter periods of high call volume, especially during peak business hours or special events. Managing multiple incoming lines while maintaining professionalism and accuracy can be challenging. Effective operators rely on strong multitasking skills, prioritize urgent calls, and use standardized scripts to ensure consistency. Familiarity with the PBX system's features, such as call holding and transferring, also helps streamline workflow. Regular training and staying calm under pressure are key to successfully handling these busy periods.

Is being a PBX operator hard?

Being a PBX operator involves managing multiple phone lines, routing calls, and providing customer service, which requires good communication skills and attention to detail. The job typically involves shift work and may require basic technical knowledge of phone systems, but it is generally considered manageable with proper training. The difficulty level varies depending on the work environment and individual experience.

What are the key skills and qualifications needed to thrive as a PBX Operator, and why are they important?

To thrive as a PBX Operator, you need excellent telephone etiquette, multitasking skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call management software, and office communication tools is typically required. Strong interpersonal skills, attention to detail, and the ability to remain calm under pressure help PBX Operators stand out. These skills ensure efficient communication flow, positive customer experiences, and smooth coordination within organizations.
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Pbx Operator jobs near you
Infographic showing various Pbx Operator job openings in the United States as of July 2026, with employment types broken down into 40% Full Time, 58% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $41,593 per year, or $20 per hour.

PBX Operator

St. Clare's - Denville

Denville, NJ

$17.88/hr

Contractor

Posted 21 days ago

Job description

Overview

At Saint Clare's Health, our dedicated team of professionals is committed to our core values of quality, compassion, and community. As a member of Prime Healthcare, Saint Clare's Health is actively seeking new members to join its award-winning team!

Saint Clare's Health includes CMS 5-Star Rated hospitals and is an award-winning provider of safe, high quality, compassionate care, serving the communities of Morris, Warren and Sussex counties. Its network of hospitals and healthcare facilities include Denville Hospital, Dover Hospital, Behavioral Health Centers in Boonton, Denville, and Parsippany, and an Imaging Center in Parsippany, among other satellite locations. The hospitals have received multiple quality awards including Leapfrog "A" ratings for patient safety; Healthgrades recognition for orthopedic surgery, treatment of stroke, heart care, various surgical procedures, and more. For information, visit www.saintclares.com.

Responsibilities

PBX Operator - PER DIEM - NIGHTS

The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes. Ability to communicate with population served.

Qualifications

Education and Work Experience

  • High School Diploma or Equivalent required (effective 4/1/14 for all new hires).
  • Previous PBX experience preferred.
  • Previous experience in office or receptionist
  • Effective written, verbal communication, and interpersonal skills.
  • Ability to multi-task, prioritize needs to meet required timelines.
  • Analytical and problem-solving skills.
  • Customer Services experience preferred. 

    • #LI-SK1

    Pay Transparency

    Saint Clare's Health offers competitive compensation and a reasonable compensation estimate for this role is $17.88/Hr.. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

    Employment StatusPer DiemShiftNightsEqual Employment Opportunity

    Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

     Employment Type: CONTRACTOR

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