ZipRecruiter

Log In

1

Pbx Operator Jobs in Houston, TX (NOW HIRING)

Texas Orthopedic Hospital

PBX Operator PRN

Houston, TX · On-site

Do you have the PRN career opportunities as a(an) PBX Operator PRN you want with your current employer? We have an exciting opportunity for you to join Texas Orthopedic Hospital which is part of the ...

next page

Showing results 1-20

All JobsPbx Operator JobsPbx Operator Jobs in Houston, TX

Pbx Operator information

See Houston, TX salary details

$10

$19

$26

How much do pbx operator jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for pbx operator in Houston, TX is $19.09, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.87 per hour, depending on experience, location, and employer.

What is a PBX operator?

PBX Operators, or Private Branch Exchange Operators, are responsible for managing incoming and outgoing telephone calls within an organization. They operate a switchboard or computerized phone system to route calls to the appropriate departments or individuals. In addition to handling calls, PBX Operators may take messages, provide information to callers, and perform basic administrative tasks. Their role is essential in ensuring smooth communication within a company, especially in environments with high call volumes.

What are the key skills and qualifications needed to thrive as a PBX operator, and why are they important?

To thrive as a PBX Operator, you need excellent telephone etiquette, multitasking skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call management software, and office communication tools is typically required. Strong interpersonal skills, attention to detail, and the ability to remain calm under pressure help PBX Operators stand out. These skills ensure efficient communication flow, positive customer experiences, and smooth coordination within organizations.

What are some common challenges PBX operators face in managing high call volumes, and how can they effectively handle these situations?

PBX Operators often encounter periods of high call volume, especially during peak business hours or special events. Managing multiple incoming lines while maintaining professionalism and accuracy can be challenging. Effective operators rely on strong multitasking skills, prioritize urgent calls, and use standardized scripts to ensure consistency. Familiarity with the PBX system's features, such as call holding and transferring, also helps streamline workflow. Regular training and staying calm under pressure are key to successfully handling these busy periods.

What is the difference between Pbx Operator vs Receptionist?

AspectPbx OperatorReceptionist
CredentialsHigh school diploma; training in phone systemsHigh school diploma; customer service skills
Work EnvironmentCall centers, corporate offices, hotelsFront desk, corporate offices, medical facilities
Employer & Industry UsageTelecommunications, hospitality, corporateHealthcare, corporate, hospitality
Primary RoleManage phone systems, direct callsGreet visitors, handle inquiries

While both roles involve communication and customer interaction, a Pbx Operator primarily manages phone systems and directs calls within organizations, whereas a Receptionist handles visitor greetings and general front desk duties. The roles often overlap in customer service but differ in specific responsibilities and work environments.

How do you become a Pbx operator?

To become a PBX operator, individuals typically need a high school diploma or equivalent and should develop strong communication and customer service skills. On-the-job training is common, and familiarity with telephone systems and basic computer skills are often required; some employers may prefer candidates with previous experience in call centers or administrative roles.

Is being a Pbx operator a stressful job?

Being a PBX operator can be moderately stressful due to the need to handle multiple calls efficiently and maintain clear communication. The job often requires attention to detail, good customer service skills, and the ability to work in a fast-paced environment, but it generally involves routine tasks with predictable schedules. Stress levels vary depending on the work environment and call volume.
More about Pbx Operator jobs

What are the most commonly searched types of Pbx Operator jobs in Houston, TX?

The most popular types of Pbx Operator jobs in Houston, TX are:

What are popular job titles related to Pbx Operator jobs in Houston, TX?

For Pbx Operator jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Pbx Operator jobs in Houston, TX look for?

The top searched job categories for Pbx Operator jobs in Houston, TX are:

What cities near Houston, TX are hiring for Pbx Operator jobs?

Cities near Houston, TX with the most Pbx Operator job openings:

Pbx Operator jobs near you
Infographic showing various Pbx Operator job openings in Houston, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,702 per year, or $19.1 per hour.

PBX Operator PRN

Houston, TX • On-site

HCA Houston Healthcare Medical Center
See more jobs at HCA Houston Healthcare Medical Centerexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Do you want to join an organization that invests in you as a(an) PBX Operator PRN? At HCA Houston Healthcare Medical Center, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Job Summary and Qualifications

Is able to articulate departmental PI/QC activities, Is able to articulate one of the top four hospital-wide activities, Is able to state the methodology for PI used by the organization, Assists in one of the following PI activities:
(1) assists in data collection
(2) identifies opportunities for improvement in department or organization
(3) Participates on a PI team

Operates the multiple position telephone consoles, Answers all incoming & inter-hospital calls within 30 seconds

Pages over Public Address Ssytem, Pages physicians and authorized personnel only, within one minute of request

Places long distance calls for patients when necessary, Calls placed within 1 minute of request, all calls will be placed, collect, credit card or billed to third party number

Maintains print of alpha census each shift each shift

Screens all in-coming calls for recovery room, MICU, SICU and Surgery. No more than 3 valid complaints per month for incorrect call transfers

Maintains personnel "on-call" file from various departments. Keeps on-call file current

Takes messages and notifies personnel "on-call" during weekends, holidays and after hours by calling home number first, then paging. Nofication will continue for 20 minutes

Responds to all emergency codes within 5 seconds and proceeds with appropriate procedures

In the even of communication equipment failure, telephone, pagers , over-head PA system, etc., immediately contact Department Director and notify Telecom Company

 What qualifications you will need:

Required Education: Hight School or equivalent 

Required License/Certification:  N/A 

Training and Experience:  1year PBX experience, multi-line telephone experience and paging experience preferred. 

Skills and Knowledge:  Basic Computer operations-Microsoft Word, EXCEL, Outlook, Basic Telephone skills - answer, place on hold, transfer, courteous voice

No Travel Required

1 years experience Required Years of Experience

Benefits

HCA Houston Healthcare Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
  • Wellbeing support, including free counseling and referral services
  • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
  • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
  • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
  • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Houston Healthcare Medical Center is a 445+ bed acute care hospital located in the heart of central Houston, adjacent to the Medical Center and Museum District, and provides quality care for the greater Houston area. Established in 1975, our hospital has been serving Houston for more than 40 years. We provide a wide range of medical services, including cardiology, bariatrics, orthopedics, neurology, emergency care and more. Our comprehensive medical specialties are here to offer individualized care to every individual that walks through our doors. We also offer 24/7 emergency services and two intensive care units: surgical intensive care unit (SICU) and medical intensive care unit (MICU). We are an accredited Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP) Center and an accredited Chest Pain Center with Primary PCI. We are members of HCA Houston Healthcare, the most comprehensive family of hospitals in the region and part of the leading provider of healthcare in the country, HCA Healthcare. Together we are stronger, smarter and more accessible in providing the patient-centered care you need close to home.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.


"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our PBX Operator PRN opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply