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Pbx Operator Jobs in Dallas, TX (NOW HIRING)

Prime Healthcare

PBX Operator

Dallas, TX · On-site

The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital ...

Dallas Medical Center

PBX Operator

Dallas, TX · On-site

ResponsibilitiesThe PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors ...

Medical City Alliance

PBX Operator

Fort Worth, TX · On-site

As a(an) PBX Operator with Medical City Alliance you can be a part of an organization that is devoted to giving back! Job Summary and Qualifications As a PBX Operator, you will provide positive ...

Dallas Medical Center

PBX Operator

Dallas, TX · On-site

Responsibilities The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors ...

Medical City Plano

PBX Operator

Plano, TX · On-site

Medical City Plano PBX Operator Full Time Evening Do you have the PRN career opportunities as a PBX Operator you want with your current employer? We have an exciting opportunity for you to join ...

Medical City McKinney

PBX Operator PRN

Mckinney, TX · On-site

$16/hr

Do you have the PRN career opportunities as a PBX Operator PRN you want with your current employer? We have an exciting opportunity for you to join Medical City McKinney which is part of the nation ...

Omni Hotels & Resorts

PBX Operator

Dallas, TX · On-site

If you have operator / phone agent experience in a hotel environment and a passion for serving ... Be thoroughly knowledgeable of all Front Office and PBX Moments of Service scenarios, emergency ...

New

Rosewood Hotel Group

RWMOT - PBX Agent

Dallas, TX · On-site

$14.75 - $18.75/hr

Monitor PBX emails and Front Office emails -ensure folio requests and other inquirires are responded to in a timely manner. This list of essential functions is not exhaustive and may be supplemented ...

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Pbx Operator information

See Dallas, TX salary details

$10

$19

$27

How much do pbx operator jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for pbx operator in Dallas, TX is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.73 per hour, depending on experience, location, and employer.

What is a PBX operator?

PBX Operators, or Private Branch Exchange Operators, are responsible for managing incoming and outgoing telephone calls within an organization. They operate a switchboard or computerized phone system to route calls to the appropriate departments or individuals. In addition to handling calls, PBX Operators may take messages, provide information to callers, and perform basic administrative tasks. Their role is essential in ensuring smooth communication within a company, especially in environments with high call volumes.

What are the key skills and qualifications needed to thrive as a PBX operator, and why are they important?

To thrive as a PBX Operator, you need excellent telephone etiquette, multitasking skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call management software, and office communication tools is typically required. Strong interpersonal skills, attention to detail, and the ability to remain calm under pressure help PBX Operators stand out. These skills ensure efficient communication flow, positive customer experiences, and smooth coordination within organizations.

What are some common challenges PBX operators face in managing high call volumes, and how can they effectively handle these situations?

PBX Operators often encounter periods of high call volume, especially during peak business hours or special events. Managing multiple incoming lines while maintaining professionalism and accuracy can be challenging. Effective operators rely on strong multitasking skills, prioritize urgent calls, and use standardized scripts to ensure consistency. Familiarity with the PBX system's features, such as call holding and transferring, also helps streamline workflow. Regular training and staying calm under pressure are key to successfully handling these busy periods.

What is the difference between Pbx Operator vs Receptionist?

AspectPbx OperatorReceptionist
CredentialsHigh school diploma; training in phone systemsHigh school diploma; customer service skills
Work EnvironmentCall centers, corporate offices, hotelsFront desk, corporate offices, medical facilities
Employer & Industry UsageTelecommunications, hospitality, corporateHealthcare, corporate, hospitality
Primary RoleManage phone systems, direct callsGreet visitors, handle inquiries

While both roles involve communication and customer interaction, a Pbx Operator primarily manages phone systems and directs calls within organizations, whereas a Receptionist handles visitor greetings and general front desk duties. The roles often overlap in customer service but differ in specific responsibilities and work environments.

How do you become a Pbx operator?

To become a PBX operator, individuals typically need a high school diploma or equivalent and should develop strong communication and customer service skills. On-the-job training is common, and familiarity with telephone systems and basic computer skills are often required; some employers may prefer candidates with previous experience in call centers or administrative roles.

Is being a Pbx operator a stressful job?

Being a PBX operator can be moderately stressful due to the need to handle multiple calls efficiently and maintain clear communication. The job often requires attention to detail, good customer service skills, and the ability to work in a fast-paced environment, but it generally involves routine tasks with predictable schedules. Stress levels vary depending on the work environment and call volume.
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Pbx Operator jobs near you
Infographic showing various Pbx Operator job openings in Dallas, TX as of August 2026, with employment types broken down into 73% Full Time, 18% Part Time, and 9% Nights. Highlights an 100% In-person job distribution, with an average salary of $41,320 per year, or $19.9 per hour.

PBX Operator

Prime Healthcare

Dallas, TX • On-site

Full-time

Re-posted 17 hours ago

Prime Healthcare rating

6.4

Company rating: 6.4 out of 10

Based on 286 frontline employees who took The Breakroom Quiz

646th of 893 rated healthcare providers

Job description

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion, and community! Dallas Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

Dallas Medical Center is a 155-bed acute care hospital accredited by The Joint Commission that offers a wide range of medical services, including 24/7 emergency care, cardiology, wound care, surgical services, cardiac catheterization lab, and outpatient therapy. The hospital is the only trauma center in the vicinity and is also a Certified Chest Pain Center. Dallas Medical Center is a recipient of multiple Healthgrades Patient Safety Excellence Awards and eight Healthgrades Five-Star ratings over the past three years. For more information, visit www.dallasmedcenter.com.


The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes. Ability to communicate with population served.
Education and Work Experience
  1. High School Diploma or Equivalent required (effective 4/1/14 for all new hires).
  2. Previous PBX experience preferred.
  3. Previous experience in office or receptionist
  4. Effective written, verbal communication, and interpersonal skills.
  5. Ability to multi-task, prioritize needs to meet required timelines.
  6. Analytical and problem-solving skills.
  7. Customer Services experience preferred.

Full Time
Evenings

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

 

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