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Pbx Operator Jobs in Austin, TX (NOW HIRING)

Do you have the PRN career opportunities as a(an) PBX Operator PRN you want with your current employer? We have an exciting opportunity for you to join St. David's Medical Center which is part of the ...

Company Description A treasured and historic landmark reborn, Commodore Perry Estate, Auberge Collection occupies a unique niche in the Austin hospitality market. Designed by Ken Fulk and set on a 10 ...

Company Description A treasured and historic landmark reborn, Commodore Perry Estate, Auberge Collection occupies a unique niche in the Austin hospitality market. Designed by Ken Fulk and set on a 10 ...

Company Description A treasured and historic landmark reborn, Commodore Perry Estate, Auberge Collection occupies a unique niche in the Austin hospitality market. Designed by Ken Fulk and set on a 10 ...

Overnight Front Desk Agent

Austin, TX · On-site

$14 - $17.75/hr

To be thoroughly acquainted with PBX Operator duties. * Be familiar with emergency procedures and Alarm System in the PBX department. * Be familiar with guest scenarios and follow-up on all guest ...

Overnight Front Desk Agent

Austin, TX · On-site

$14 - $17.75/hr

To be thoroughly acquainted with PBX Operator duties. * Be familiar with emergency procedures and Alarm System in the PBX department. * Be familiar with guest scenarios and follow-up on all guest ...

Operator

Austin, TX · On-site

$16.50 - $21.75/hr

We are seeking a skilled Operator to join our team in the Construction industry. As an Operator, you will be responsible for operating heavy machinery and equipment to ensure the successful ...

OPERATOR III (LEAD OPERATOR)

Austin, TX

$17.25 - $22.75/hr

OPERATOR III (LEAD OPERATOR) Location: Arlington, TX Shifts Available: * 6:00 PM - 6:00 AM * 6:00 AM - 6:00 PM SignOn Bonus: Up to $5,000 Operator III - Lead Operator We are seeking an experienced ...

Operator

Austin, TX · On-site

$17.25 - $22.75/hr

We are currently looking for Operators to Join our Texas Division in the Austin area.PRIMARY RESPONSIBILITIES AND DUTIES Operating hand wheels, levers, and depresses pedals to drive machines and ...

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Pbx Operator information

See Austin, TX salary details

$10

$19

$27

How much do pbx operator jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for pbx operator in Austin, TX is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $21.68 per hour, depending on experience, location, and employer.

What is a PBX operator?

PBX Operators, or Private Branch Exchange Operators, are responsible for managing incoming and outgoing telephone calls within an organization. They operate a switchboard or computerized phone system to route calls to the appropriate departments or individuals. In addition to handling calls, PBX Operators may take messages, provide information to callers, and perform basic administrative tasks. Their role is essential in ensuring smooth communication within a company, especially in environments with high call volumes.

What are the key skills and qualifications needed to thrive as a PBX operator, and why are they important?

To thrive as a PBX Operator, you need excellent telephone etiquette, multitasking skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call management software, and office communication tools is typically required. Strong interpersonal skills, attention to detail, and the ability to remain calm under pressure help PBX Operators stand out. These skills ensure efficient communication flow, positive customer experiences, and smooth coordination within organizations.

What are some common challenges PBX operators face in managing high call volumes, and how can they effectively handle these situations?

PBX Operators often encounter periods of high call volume, especially during peak business hours or special events. Managing multiple incoming lines while maintaining professionalism and accuracy can be challenging. Effective operators rely on strong multitasking skills, prioritize urgent calls, and use standardized scripts to ensure consistency. Familiarity with the PBX system's features, such as call holding and transferring, also helps streamline workflow. Regular training and staying calm under pressure are key to successfully handling these busy periods.

What is the difference between Pbx Operator vs Receptionist?

AspectPbx OperatorReceptionist
CredentialsHigh school diploma; training in phone systemsHigh school diploma; customer service skills
Work EnvironmentCall centers, corporate offices, hotelsFront desk, corporate offices, medical facilities
Employer & Industry UsageTelecommunications, hospitality, corporateHealthcare, corporate, hospitality
Primary RoleManage phone systems, direct callsGreet visitors, handle inquiries

While both roles involve communication and customer interaction, a Pbx Operator primarily manages phone systems and directs calls within organizations, whereas a Receptionist handles visitor greetings and general front desk duties. The roles often overlap in customer service but differ in specific responsibilities and work environments.

How do you become a Pbx operator?

To become a PBX operator, individuals typically need a high school diploma or equivalent and should develop strong communication and customer service skills. On-the-job training is common, and familiarity with telephone systems and basic computer skills are often required; some employers may prefer candidates with previous experience in call centers or administrative roles.

Is being a Pbx operator a stressful job?

Being a PBX operator can be moderately stressful due to the need to handle multiple calls efficiently and maintain clear communication. The job often requires attention to detail, good customer service skills, and the ability to work in a fast-paced environment, but it generally involves routine tasks with predictable schedules. Stress levels vary depending on the work environment and call volume.

What are the most commonly searched types of Pbx Operator jobs in Austin, TX?

The most popular types of Pbx Operator jobs in Austin, TX are:

What are popular job titles related to Pbx Operator jobs in Austin, TX?

For Pbx Operator jobs in Austin, TX, the most frequently searched job titles are:

What cities near Austin, TX are hiring for Pbx Operator jobs?

Cities near Austin, TX with the most Pbx Operator job openings:

Infographic showing various Pbx Operator job openings in Austin, TX as of August 2026, with employment types broken down into 83% Full Time, 11% Part Time, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $41,227 per year, or $19.8 per hour.

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago


St. David's HealthCare rating

7.1

Company rating: 7.1 out of 10

Based on 88 frontline employees who took The Breakroom Quiz

382nd of 891 rated healthcare providers


Job description

Do you have the PRN career opportunities as a(an) PBX Operator PRN you want with your current employer? We have an exciting opportunity for you to join St. David's Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Job Summary and Qualifications

POSITION SUMMARY: Responsible for handling all incoming calls to the switchboard & disseminate calls/customers to the appropriate department/person, monitors all alarm indicators, performing over head pages and responsible for the direction of customers to correct locations, page on call staff, page overhead when necessary. Also attend training sessions and employee meetings when requested. Maintain patient confidentiality, respond to emergency CODES when necessary, and maintain a log of all standard and non standard occurrences. Report any problems with telecommunication equipment to the Supervisor. Performs other related job functions as required.

What qualifications you will need:
  • High School Graduate / GED

No Travel Required

No experience Required Years of Experience

Benefits

St. David's Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include some or all of the following:

  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
  • Wellbeing support, including free counseling and referral services
  • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
  • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
  • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
  • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location and position. 

St. David’s Medical Center, part of St. David’s HealthCare, is a comprehensive medical facility with three locations: St. David’s Medical Center, Heart Hospital of Austin, and St. David’s Georgetown Hospital. Located in Central Austin, St. David’s Medical Center features a 371-bed acute care hospital and a 64-bed rehabilitation hospital, offering a wide range of inpatient and outpatient services.

The hospital provides a full spectrum of women's services, including a renowned Level IV maternity unit, maternal-fetal medicine, and a high-risk maternal and neonatal transport team. It also boasts the region’s largest Level IV Neonatal Intensive Care Unit and offers outpatient breast imaging services through Solis Mammography, which is situated on-site. Additionally, the facility includes a 24-hour emergency department and a comprehensive stroke center.

St. David’s Medical Center specializes in treating high-acuity surgical patients, offering complex procedures such as spine surgeries, total joint replacements, advanced surgical oncology, bariatric surgery, and general surgery. It is also home to the esteemed Texas Cardiac Arrhythmia Institute. The hospital has earned accreditation from the American Nurses Credentialing Center (ANCC) as a Magnet® hospital, the highest and most prestigious distinction a healthcare organization can achieve for nursing practice and quality patient care.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. 

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our PBX Operator PRN opening. We review all applications. Qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status


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