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Pbx Operator Jobs in Florida (NOW HIRING)

Tenet Health

PBX Operator

Delray Beach, FL

PBX Operators efficiently answer, screen and transfer all incoming and outgoing calls to appropriate locations. Operators also monitor emergency alarms, provide assistance during code situations and ...

New

Grand Beach Suites Hotel

PBX OPERATOR

Miami Beach, FL · On-site

$15/hr

Job Summary The PBX Operator is responsible for records and follows up with makeup calls. Corrects and updates posted information as needed in the system. Assists with the maintenance of directories ...

Vacatia

PBX Operator (Guest Services)

Weston, FL · On-site

$16/hr

PBX Operator | Join Our Resort Team at Vacation Village at Weston Resort! Are you friendly, detail-oriented, and passionate about delivering exceptional guest service? Do you enjoy being the voice ...

Vacatia

PBX Operator (Guest Services)

Weston, FL · On-site

$16/hr

PBX Operator | Join Our Resort Team at Vacation Village at Weston Resort! Are you friendly, detail-oriented, and passionate about delivering exceptional guest service? Do you enjoy being the voice ...

Westchester General Hospital

PBX Operator

Miami, FL

... PBX telephones to provide routine information and direct call to appropriate areas. ESSENTIAL RESPONSIBILITIES: 1. Performs function of information clerk. 2. Performs function of Switchboard Operator ...

The Celeste Hotel

PBX Operator

Orlando, FL · On-site

$15/hr

OVERALL RESPONSIBILITIES Main point of contact for all guest inquiries, including answering calls, dispatching, and following up to ensure guest satisfaction. JOB REQUIREMENTS * Ability to ...

The Celeste Hotel

PBX Operator

Orlando, FL · On-site

$15/hr

OVERALL RESPONSIBILITIES Main point of contact for all guest inquiries, including answering calls, dispatching, and following up to ensure guest satisfaction. JOB REQUIREMENTS * Ability to ...

The Celeste Hotel

PBX Operator

Orlando, FL · On-site

$15/hr

OVERALL RESPONSIBILITIES Main point of contact for all guest inquiries, including answering calls, dispatching, and following up to ensure guest satisfaction. JOB REQUIREMENTS * Ability to ...

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Pbx Operator information

See Florida salary details

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How much do pbx operator jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for pbx operator in Florida is $14.94, according to ZipRecruiter salary data. Most workers in this role earn between $11.68 and $16.35 per hour, depending on experience, location, and employer.

What is the difference between Pbx Operator vs Receptionist?

AspectPbx OperatorReceptionist
CredentialsHigh school diploma; training in phone systemsHigh school diploma; customer service skills
Work EnvironmentCall centers, corporate offices, hotelsFront desk, corporate offices, medical facilities
Employer & Industry UsageTelecommunications, hospitality, corporateHealthcare, corporate, hospitality
Primary RoleManage phone systems, direct callsGreet visitors, handle inquiries

While both roles involve communication and customer interaction, a Pbx Operator primarily manages phone systems and directs calls within organizations, whereas a Receptionist handles visitor greetings and general front desk duties. The roles often overlap in customer service but differ in specific responsibilities and work environments.

What is a PBX operator?

PBX Operators, or Private Branch Exchange Operators, are responsible for managing incoming and outgoing telephone calls within an organization. They operate a switchboard or computerized phone system to route calls to the appropriate departments or individuals. In addition to handling calls, PBX Operators may take messages, provide information to callers, and perform basic administrative tasks. Their role is essential in ensuring smooth communication within a company, especially in environments with high call volumes.

What are some common challenges PBX operators face in managing high call volumes, and how can they effectively handle these situations?

PBX Operators often encounter periods of high call volume, especially during peak business hours or special events. Managing multiple incoming lines while maintaining professionalism and accuracy can be challenging. Effective operators rely on strong multitasking skills, prioritize urgent calls, and use standardized scripts to ensure consistency. Familiarity with the PBX system's features, such as call holding and transferring, also helps streamline workflow. Regular training and staying calm under pressure are key to successfully handling these busy periods.

How do I become a Pbx operator?

To become a PBX operator, candidates typically need a high school diploma or equivalent and should develop strong communication and customer service skills. On-the-job training is common, and familiarity with telephone systems and basic computer skills are often required. Some employers may prefer candidates with previous experience in call centers or administrative roles.

What are the key skills and qualifications needed to thrive as a PBX operator, and why are they important?

To thrive as a PBX Operator, you need excellent telephone etiquette, multitasking skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call management software, and office communication tools is typically required. Strong interpersonal skills, attention to detail, and the ability to remain calm under pressure help PBX Operators stand out. These skills ensure efficient communication flow, positive customer experiences, and smooth coordination within organizations.
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Pbx Operator jobs near you
Infographic showing various Pbx Operator job openings in Florida as of August 2026, with employment types broken down into 48% Full Time, 48% Part Time, 1% Temporary, 1% Contract, and 2% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $31,082 per year, or $14.9 per hour.

PBX Operator

Tenet Health

Delray Beach, FL

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New

Tenet Healthcare rating

6.2

Company rating: 6.2 out of 10

Based on 350 frontline employees who took The Breakroom Quiz

700th of 887 rated healthcare providers

Job description

Per Diem

Position Summary

The PBX Operator is responsible for supporting the hospital by operating the PBX switchboard. PBX Operators efficiently answer, screen and transfer all incoming and outgoing calls to appropriate locations. Operators also monitor emergency alarms, provide assistance during code situations and activate the emergency notification system Everbridge when directed.

Embark on a rewarding career with Delray Medical Center hospital. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.

At Delray Medical Center, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

  • Medical, dental, vision, and life insurance
  • 401(k) retirement savings plan with employer match
  • Generous paid time off
  • Career development and continuing education opportunities
  • Health savings accounts, healthcare & dependent flexible spending accounts
  • Employee Assistance program, Employee discount program
  • Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Delray Medical Center, part of the Palm Beach Health Network, is a 536-bed acute care hospital spanning 30 acres, employing over 1,700 employees, 700 physicians and serving southern Palm Beach County for over 40 years. As both a community hospital and state-designated Level I Trauma Center, Delray Medical Center offers several specialized services including advanced cardiac and vascular facilities, orthopedics, neurosciences, emergency care and weight-loss surgery. Pinecrest Rehabilitation and Outpatient Hospital at Delray Medical Center is the only state designated brain and spinal cord injury rehabilitation program in the county by the State of Florida. Delray Medical Center is also home to Fair Oaks Pavilion, a 53-bed adult psychiatry unit. Come join one of our many teams!

EDUCATION

  • Minimum: High School Diploma or Equivalent
  • Preferred: Post High School vocational/specialized training.

EXPERIENCE

  • Six (6) months to (3) three years experience as a PBX Operator preferred.

REQUIRED CERTIFICATION/LICENSURE/REGISTRATION

  • None

OTHER QUALIFICATIONS

  • Clear, concise speaking ability; able to handle stressful situations; knowledge of computer use.

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