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Overnight Pbx Operator Jobs in Florida (NOW HIRING)

Night Auditor

Clearwater, FL · On-site

$13.25 - $17.75/hr

The Night Auditor covers the overnight shift and closes all reporting functions for the day. The ... PBX operator during shiftFollow all specified procedures to maintain and post a daily balance of ...

Night Auditor

Clearwater, FL · On-site

$13.25 - $17.75/hr

The Night Auditor covers the overnight shift and closes all reporting functions for the day. The ... PBX operator during shiftFollow all specified procedures to maintain and post a daily balance of ...

Night Auditor

Clearwater, FL · On-site

$13.75 - $18.50/hr

The Night Auditor covers the overnight shift and closes all reporting functions for the day. The ... Provide relief support to hotel PBX operator during shift * Follow all specified procedures to ...

Night Auditor

Naples, FL

$14.25 - $18.75/hr

Night Auditor covers the overnight shift and closes all reporting functions for the day. This ... Provide relief support to hotel PBX operator during shift. * Ability to interact with guests by ...

Cabot Cabot is a global developer and operator of world-class golf destinations with a growing ... Familiarity with PBX operations and internal guest communication systems a plus.  * Must be able ...

You may also be required to assist with PBX telephone operator and concierge duties as needed. To ... Ability to work a flexible schedule; weekends, holidays, overnight shifts * Physically agile ...

You may also be required to assist with PBX telephone operator and concierge duties as needed. To ... Ability to work a flexible schedule; weekends, holidays, overnight shifts * Physically agile ...

Overnight Pbx Operator information

What is an overnight PBX operator?

Overnight PBX Operators are professionals responsible for managing a business's telephone switchboard during nighttime hours. Their main duties include answering incoming calls, directing calls to the appropriate departments or personnel, taking messages, and handling emergency communications. They often work in hotels, hospitals, or large organizations where 24/7 communication is essential. Overnight PBX Operators play a critical role in ensuring smooth communication flow when regular staff are not available. Attention to detail, strong communication skills, and the ability to handle stressful situations are important qualities for this role.

What are the key skills and qualifications needed to thrive as an overnight PBX operator?

To thrive as an Overnight PBX Operator, you need strong telephone etiquette, multitasking abilities, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with PBX phone systems, hotel management software, and paging systems is typically required. Excellent communication, attention to detail, and the ability to remain calm under pressure are critical soft skills for this role. These skills ensure effective guest service, efficient coordination, and smooth communication during overnight shifts when support may be limited.

What are the biggest challenges faced by an overnight PBX operator, and how can they be managed effectively?

Overnight PBX Operators often work independently in a quieter environment, which can be both a benefit and a challenge. One of the main challenges is staying alert and focused during late hours, especially when call volume is low. Additionally, operators must be prepared to handle emergencies or unexpected situations when support staff may not be immediately available. Effective time management, strong communication skills, and familiarity with emergency protocols can help operators manage these challenges and ensure smooth operations throughout the night.

What is the difference between Overnight Pbx Operator vs Receptionist?

AspectOvernight Pbx OperatorReceptionist
CredentialsHigh school diploma; training in phone systemsHigh school diploma; customer service skills
Work Environment24/7 call centers, hotels, hospitalsOffice front desks, corporate buildings
Employer & IndustryHospitals, hotels, corporate officesBusinesses, medical offices, hotels
Search & Comparison IntentCommunication, call handling, shift workCustomer service, front desk duties

The Overnight Pbx Operator primarily manages phone systems during overnight shifts, focusing on call routing and communication. In contrast, a Receptionist handles front desk duties, greeting visitors, and administrative tasks during regular hours. While both roles require strong communication skills and customer service, the Overnight Pbx Operator specializes in telecommunication systems, often working overnight, whereas the Receptionist provides in-person support during daytime hours.

What are popular job titles related to Overnight Pbx Operator jobs in Florida?

For Overnight Pbx Operator jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Overnight Pbx Operator jobs in Florida look for?

The top searched job categories for Overnight Pbx Operator jobs in Florida are:

What cities in Florida are hiring for Overnight Pbx Operator jobs?

Cities in Florida with the most Overnight Pbx Operator job openings:

Infographic showing various Overnight Pbx Operator job openings in Florida as of August 2026, with employment types broken down into 51% Full Time, 47% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution.

Overnight PBX/Telephone Operator

Davidson Hospitality Group

Miami Beach, FL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago


Davidson Hospitality Group rating

7.0

Company rating: 7.0 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

57th of 465 rated hospitality employers


Job description

Located in Mid-Beach, Cadillac Hotel & Beach Club is a 357-room oceanfront resort blending iconic Art Deco design with modern luxury. Part of Autograph Collection Hotels, the property offers a European Riviera-inspired experience infused with Miami’s vibrant energy.

With direct beach access, two resort-style pools, and elevated dining, the hotel fosters a culture of personalized hospitality where team members create memorable, meaningful guest experiences.


We are looking for a Telephone/PBX Operator who is passionate about providing exceptional service and creating memorable experiences for our guests. In this role, you will be the first point of contact for our guests and will be responsible for handling all incoming and outgoing calls with professionalism and efficiency. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment. Join our team and become a part of a culture that values teamwork, respect, and hospitality.


  • High school diploma or equivalent
  • Excellent communication skills, both verbal and written
  • Previous experience operating a PBX or multi-line phone system preferred
  • Strong customer service skills and the ability to remain calm under pressure
  • Basic computer skills, including proficiency in Microsoft Office and email
  • Ability to work a flexible schedule, including weekends and holidays

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US.   A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.


In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

  • Multiple Tiers of Medical Coverage
  • Dental & Vision Coverage
  • 24/7 Teledoc service
  • Free Maintenance Medications
  • Pet Insurance
  • Hotel Discounts
  • Tuition Reimbursement
  • Paid Time Off (vacation, sick, bereavement, and Holidays). 
  • 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace.  Pre-employment drug test and background check required.  We participate in E-Verify.



What Davidson Hospitality Group employees say

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About Davidson Hospitality Group

Sourced by ZipRecruiter

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

Industry

Hospitality services

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

Year founded

1974