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Overnight Pbx Operator Jobs (NOW HIRING)

The PBX Operator answers and directs all incoming calls within the resort. Company Background ... Flexible scheduling; ability to work various shifts, including overnight shift, weekends, holidays ...

Serve as a Guest Service representative and act as Manager on Duty during overnight hours, ensuring a seamless guest experience. * Function as PBX operator during the audit shift, managing ...

Night Auditor Part Time

Omaha, NE · On-site

$14.25 - $19.25/hr

... overnight hotel operations. This role combines guest service at the front desk with back-office ... Act as PBX operator during the audit shift. * Attend and actively participate in all front office ...

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Overnight Pbx Operator information

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$10

$19

$27

How much do overnight pbx operator jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for overnight pbx operator in the United States is $20.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Overnight PBX Operator, and why are they important?

To thrive as an Overnight PBX Operator, you need strong telephone etiquette, multitasking abilities, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with PBX phone systems, hotel management software, and paging systems is typically required. Excellent communication, attention to detail, and the ability to remain calm under pressure are critical soft skills for this role. These skills ensure effective guest service, efficient coordination, and smooth communication during overnight shifts when support may be limited.

What is the difference between Overnight Pbx Operator vs Receptionist?

AspectOvernight Pbx OperatorReceptionist
CredentialsHigh school diploma; training in phone systemsHigh school diploma; customer service skills
Work Environment24/7 call centers, hotels, hospitalsOffice front desks, corporate buildings
Employer & IndustryHospitals, hotels, corporate officesBusinesses, medical offices, hotels
Search & Comparison IntentCommunication, call handling, shift workCustomer service, front desk duties

The Overnight Pbx Operator primarily manages phone systems during overnight shifts, focusing on call routing and communication. In contrast, a Receptionist handles front desk duties, greeting visitors, and administrative tasks during regular hours. While both roles require strong communication skills and customer service, the Overnight Pbx Operator specializes in telecommunication systems, often working overnight, whereas the Receptionist provides in-person support during daytime hours.

What are the biggest challenges faced by an Overnight PBX Operator, and how can they be managed effectively?

Overnight PBX Operators often work independently in a quieter environment, which can be both a benefit and a challenge. One of the main challenges is staying alert and focused during late hours, especially when call volume is low. Additionally, operators must be prepared to handle emergencies or unexpected situations when support staff may not be immediately available. Effective time management, strong communication skills, and familiarity with emergency protocols can help operators manage these challenges and ensure smooth operations throughout the night.

What are Overnight PBX Operators?

Overnight PBX Operators are professionals responsible for managing a business's telephone switchboard during nighttime hours. Their main duties include answering incoming calls, directing calls to the appropriate departments or personnel, taking messages, and handling emergency communications. They often work in hotels, hospitals, or large organizations where 24/7 communication is essential. Overnight PBX Operators play a critical role in ensuring smooth communication flow when regular staff are not available. Attention to detail, strong communication skills, and the ability to handle stressful situations are important qualities for this role.
More about Overnight Pbx Operator jobs
What cities are hiring for Overnight Pbx Operator jobs? Cities with the most Overnight Pbx Operator job openings:
What states have the most Overnight Pbx Operator jobs? States with the most job openings for Overnight Pbx Operator jobs include:
What job categories do people searching Overnight Pbx Operator jobs look for? The top searched job categories for Overnight Pbx Operator jobs are:
Infographic showing various Overnight Pbx Operator job openings in the United States as of May 2026, with employment types broken down into 4% As Needed, 4% Full Time, 88% Part Time, and 4% Temporary. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $41,593 per year, or $20 per hour.
PBX Operator PRN

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago


St. David's HealthCare rating

6.7

Company rating: 6.7 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

527th of 870 rated healthcare providers


Job description

Do you have the PRN career opportunities as a(an) PBX Operator PRN you want with your current employer? We have an exciting opportunity for you to join St. David's South Austin Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Job Summary and Qualifications

The PBX Operator coordinates the hospital switchboard, handling incoming, outgoing, and internal telephone calls. He/She is the primary person responsible for monitoring all alarm indicators and disseminating information in the event of internal emergencies such as Dr. Leo, fires, and emergency alarms. He/she is primary person responsible for performing overhead pages.

  •  Possess excellent communication and telephone skills.
  •  Answers telephone promptly, efficiently, and with a professional, courteous image to all callers.
  •  Places outgoing calls as requested and routes calls appropriately.
  •  Pages, locates, and relays information to physicians and employees.
  •  Updates and maintains current on-call and beeper assignments.
  •  Locates on call personnel appropriately and in a timely manner.
  •  Maintains up-to-date census and directs patient calls appropriately.
  •  Maintains patient confidentiality as indicated by the computer.
  •  Handles all “CODE” and emergency calls promptly and accurately
  •  Responds to call on 7555 line immediately 100% of the time.
  •  Pages appropriate personnel based on current policy 100% of the time
  •  Maintains log of all codes and other non-standard occurrences.
  •  Monitors equipment to ensure that all is operational and refers problems to PBX
  • supervisor as necessary.
  •  Reports problems with telecommunications equipment to the PBX Supervisor
  • promptly.
  • Participates in quality improvement program to improve operation of work unit.
  •  Attends all scheduled quality training sessions
  •  Utilizes quality improvement skills in problem resolution
  •  Participates in Process Improvement Team when asked.
  •  Sorts and routes incoming mail by department or staff member.
  •  Prepares daily overnight mail for the RSC timely and accurately.
  •  Completes checklist for RSC scanning documents timely and regularly.
  •  Demonstrate understanding of HCA’s and “Patients First” safety initiative by strict compliance to all safety protocols and procedures.
  •  Performs other related duties as directed or required.
What qualifications you will need:
  • Six months previous experience with PBX 
Benefits

St. David's South Austin Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include some or all of the following:

  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
  • Wellbeing support, including free counseling and referral services
  • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
  • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
  • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
  • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location and position. 

St. David's South Austin Medical Center, is a 368‑bed acute care hospital within St. David’s HealthCare, offering comprehensive specialty and sub‑specialty services. Key programs include a nationally accredited oncology program featuring the region’s only adult Transplant and Cellular Therapy Program; a Level II trauma center; advanced cardiac, stroke, and orthopedic services; full‑service maternity and newborn care; and four community emergency centers in Bee Cave and Bastrop.


The facility is affiliated with the Texas Institute for Robotic Surgery, providing advanced robotic capabilities for orthopedics, open heart and lung procedures, complex GI surgery, surgical oncology, general and colorectal surgery, and urology. It was also among the first hospitals in Central Texas to integrate CT imaging with robotics for early lung cancer detection.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our PBX Operator PRN opening. We review all applications. Qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status


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