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Overnight Pbx Operator Jobs in Ohio (NOW HIRING)

Hilton Garden Inn Beavercreek

Night Auditor

Dayton, OH · On-site

$20.66/hr

Serve as PBX Operator, utilizing the switchboard and other communication devices * Answer all ... Ability to work independently overnight in a fast-paced environment Middletown Hotel Management is ...

Hilton Garden Inn Beavercreek

Night Auditor

Dayton, OH · On-site

$14.50 - $19.50/hr

Serve as PBX Operator, utilizing the switchboard and other communication devices * Answer all ... Ability to work independently overnight in a fast-paced environment Middletown Hotel Management is ...

TWIN TIER HOSPITALITY

Guest Service Agent

Columbus, OH

$14.50 - $18.25/hr

Check luggage for hotel guests both for day and overnight. (15%) NON-ESSENTIAL FUNCTIONS ... PBX Operator, and Reservationist. * Verify registration cards against computer to ensure accuracy ...

TWIN TIER HOSPITALITY

Guest Service Agent

Independence, OH · On-site

$14.75 - $18.75/hr

Check luggage for hotel guests both for day and overnight. (15%) NON-ESSENTIAL FUNCTIONS ... PBX Operator, and Reservationist. * Verify registration cards against computer to ensure accuracy ...

TWIN TIER HOSPITALITY

Guest Service Agent

Columbus, OH · On-site

$14.50 - $18.25/hr

Check luggage for hotel guests both for day and overnight. (15%) NON-ESSENTIAL FUNCTIONS ... PBX Operator, and Reservationist. * Verify registration cards against computer to ensure accuracy ...

TWIN TIER HOSPITALITY

Guest Service Agent

Strongsville, OH

$13.75 - $17.50/hr

Check luggage for hotel guests both for day and overnight. (15%) NON-ESSENTIAL FUNCTIONS ... PBX Operator, and Reservationist. * Verify registration cards against computer to ensure accuracy ...

TWIN TIER HOSPITALITY

Guest Service Agent

Strongsville, OH · On-site

$13.75 - $17.50/hr

Check luggage for hotel guests both for day and overnight. (15%) NON-ESSENTIAL FUNCTIONS ... PBX Operator, and Reservationist. * Verify registration cards against computer to ensure accuracy ...

TWIN TIER HOSPITALITY

Guest Service Agent

Columbus, OH · On-site

$14.50 - $18.25/hr

Check luggage for hotel guests both for day and overnight. (15%) NON-ESSENTIAL FUNCTIONS ... PBX Operator, and Reservationist. * Verify registration cards against computer to ensure accuracy ...

TWIN TIER HOSPITALITY

Guest Service Agent

Columbus, OH

$14.50 - $18.25/hr

Check luggage for hotel guests both for day and overnight. (15%) NON-ESSENTIAL FUNCTIONS ... PBX Operator, and Reservationist. * Verify registration cards against computer to ensure accuracy ...

TWIN TIER HOSPITALITY

Guest Service Agent

Columbus, OH

$14.50 - $18.25/hr

Check luggage for hotel guests both for day and overnight. (15%) NON-ESSENTIAL FUNCTIONS ... PBX Operator, and Reservationist. * Verify registration cards against computer to ensure accuracy ...

TWIN TIER HOSPITALITY

Guest Service Agent

Independence, OH

$14.75 - $18.75/hr

Check luggage for hotel guests both for day and overnight. (15%) NON-ESSENTIAL FUNCTIONS ... PBX Operator, and Reservationist. * Verify registration cards against computer to ensure accuracy ...

TWIN TIER HOSPITALITY

Guest Service Agent

Columbus, OH · On-site

$14.50 - $18.25/hr

Check luggage for hotel guests both for day and overnight. (15%) NON-ESSENTIAL FUNCTIONS ... PBX Operator, and Reservationist. * Verify registration cards against computer to ensure accuracy ...

The Kinley Cincinnati

Night Auditor

Cincinnati, OH · On-site

$16.50/hr

... role for overnight hotel support * Adhere to all standard operating procedures and property ... Have knowledge of all hotel systems including phone PBX, key lock, and PMS reservation systems

All JobsPbx Operator JobsOvernight Pbx Operator JobsOvernight Pbx Operator Jobs in Ohio

Overnight Pbx Operator information

What is an overnight PBX operator?

Overnight PBX Operators are professionals responsible for managing a business's telephone switchboard during nighttime hours. Their main duties include answering incoming calls, directing calls to the appropriate departments or personnel, taking messages, and handling emergency communications. They often work in hotels, hospitals, or large organizations where 24/7 communication is essential. Overnight PBX Operators play a critical role in ensuring smooth communication flow when regular staff are not available. Attention to detail, strong communication skills, and the ability to handle stressful situations are important qualities for this role.

What are the key skills and qualifications needed to thrive as an overnight PBX operator?

To thrive as an Overnight PBX Operator, you need strong telephone etiquette, multitasking abilities, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with PBX phone systems, hotel management software, and paging systems is typically required. Excellent communication, attention to detail, and the ability to remain calm under pressure are critical soft skills for this role. These skills ensure effective guest service, efficient coordination, and smooth communication during overnight shifts when support may be limited.

What are the biggest challenges faced by an overnight PBX operator, and how can they be managed effectively?

Overnight PBX Operators often work independently in a quieter environment, which can be both a benefit and a challenge. One of the main challenges is staying alert and focused during late hours, especially when call volume is low. Additionally, operators must be prepared to handle emergencies or unexpected situations when support staff may not be immediately available. Effective time management, strong communication skills, and familiarity with emergency protocols can help operators manage these challenges and ensure smooth operations throughout the night.

What is the difference between Overnight Pbx Operator vs Receptionist?

AspectOvernight Pbx OperatorReceptionist
CredentialsHigh school diploma; training in phone systemsHigh school diploma; customer service skills
Work Environment24/7 call centers, hotels, hospitalsOffice front desks, corporate buildings
Employer & IndustryHospitals, hotels, corporate officesBusinesses, medical offices, hotels
Search & Comparison IntentCommunication, call handling, shift workCustomer service, front desk duties

The Overnight Pbx Operator primarily manages phone systems during overnight shifts, focusing on call routing and communication. In contrast, a Receptionist handles front desk duties, greeting visitors, and administrative tasks during regular hours. While both roles require strong communication skills and customer service, the Overnight Pbx Operator specializes in telecommunication systems, often working overnight, whereas the Receptionist provides in-person support during daytime hours.

What are popular job titles related to Overnight Pbx Operator jobs in Ohio?

For Overnight Pbx Operator jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Overnight Pbx Operator jobs in Ohio look for?

The top searched job categories for Overnight Pbx Operator jobs in Ohio are:

What cities in Ohio are hiring for Overnight Pbx Operator jobs?

Cities in Ohio with the most Overnight Pbx Operator job openings:

Overnight Pbx Operator jobs near you
Infographic showing various Overnight Pbx Operator job openings in Ohio as of June 2026, with employment types broken down into 47% Full Time, 51% Part Time, 1% Contract, and 1% Nights. Highlights an 90% Physical, and 10% Remote job distribution.

Night Auditor

Hilton Garden Inn Beavercreek

Dayton, OH • On-site

$20.66/hr

Other

Posted 19 days ago

Job description

Night Auditor

Middletown Hotel Management is committed to distinctive quality and unparalleled customer service in all aspects of our business; as part of the team, you will discover that the pursuit of excellence is truly a rewarding aspect of your career! Our major focus for the business is in the Cincinnati, Columbus, and Dayton areas with mid-high levels hotel chains such as Hilton,IHG, and Marriott. So take your pick of not only location but also a brand of hotel that you can see yourself having longevity and a passion for.

Position Overview

We are looking for a detail-oriented and dependable Night Auditor to join the Front Office team at Middletown Hotel Management. In this role, you will provide exceptional guest service during overnight hours while completing daily audits and ensuring all financial reporting is accurate and ready for management review. If you are a self-starter who excels at balancing hospitality with precision, we would love to meet you.

Responsibilities
  • Check guests in and out of the hotel in a professional and efficient manner
  • Maintain thorough knowledge of the ONQ property management system and assist with reservations
  • Adhere to all accounting and cash handling procedures
  • Manage all guest requests and delegate tasks to appropriate departments
  • Serve as PBX Operator, utilizing the switchboard and other communication devices
  • Answer all inquiries in a friendly, courteous, and clear manner
  • Handle and resolve guest complaints, exceeding guest expectations at every opportunity
  • Perform daily audits including reviewing room and tax postings, balancing totals, completing reports, and completing PMS backup and rebuild
  • Inform management of any unusual activity during the shift
  • Assist with the shipping and receiving process in a timely manner
  • Assist guests with luggage when needed
  • Maintain the cleanliness and organization of the Front Desk area
Qualifications
  • Prior front desk or hotel experience preferred
  • Familiarity with ONQ or similar property management systems a plus
  • Strong accounting aptitude and attention to detail
  • Effective verbal and written communication skills
  • Knowledge of hotel amenities and ability to provide clear directions to guests
  • Ability to stand and walk for extended periods
  • Ability to lift up to 50 pounds and assist in moving heavier loads with team support
  • Ability to work independently overnight in a fast-paced environment

Middletown Hotel Management is an Equal Opportunity Employer

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