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Overnight Pbx Operator Jobs (NOW HIRING)

Resorts World New York

Guest Service Agent

NY · On-site

$31.48 - $35.41/hr

... as PBX operator, bell person, and door person, upon request by the manager. * Take, record and ... Ability to work flexible schedule (AM, PM, Overnight, Weekends & Holidays) * High school graduate.

Resorts World New York

Guest Service Agent

Jamaica, NY

$31.48/hr

... as PBX operator, bell person, and door person, upon request by the manager. * Take, record and ... Ability to work flexible schedule (AM, PM, Overnight, Weekends & Holidays) * High school graduate.

TWIN TIER HOSPITALITY

Guest Service Agent

Harrisburg, PA · On-site

$14.75 - $18.75/hr

Check luggage for hotel guests both for day and overnight. (15%) NON-ESSENTIAL FUNCTIONS ... PBX Operator, and Reservationist. * Verify registration cards against computer to ensure accuracy ...

TWIN TIER HOSPITALITY

Guest Service Agent

Strongsville, OH · On-site

$13.75 - $17.50/hr

Check luggage for hotel guests both for day and overnight. (15%) NON-ESSENTIAL FUNCTIONS ... PBX Operator, and Reservationist. * Verify registration cards against computer to ensure accuracy ...

TWIN TIER HOSPITALITY

Guest Service Agent

Columbus, OH · On-site

$14.50 - $18.25/hr

Check luggage for hotel guests both for day and overnight. (15%) NON-ESSENTIAL FUNCTIONS ... PBX Operator, and Reservationist. * Verify registration cards against computer to ensure accuracy ...

TWIN TIER HOSPITALITY

Guest Service Agent

Columbus, OH · On-site

$14.50 - $18.25/hr

Check luggage for hotel guests both for day and overnight. (15%) NON-ESSENTIAL FUNCTIONS ... PBX Operator, and Reservationist. * Verify registration cards against computer to ensure accuracy ...

TWIN TIER HOSPITALITY

Guest Service Agent

Strongsville, OH · On-site

$13.75 - $17.50/hr

Check luggage for hotel guests both for day and overnight. (15%) NON-ESSENTIAL FUNCTIONS ... PBX Operator, and Reservationist. * Verify registration cards against computer to ensure accuracy ...

TWIN TIER HOSPITALITY

Guest Service Agent

Manhattan, NY · On-site

$19 - $21/hr

Check luggage for hotel guests both for day and overnight. (15%) NON-ESSENTIAL FUNCTIONS ... PBX Operator, and Reservationist. * Verify registration cards against computer to ensure accuracy ...

TWIN TIER HOSPITALITY

Guest Service Agent

Columbus, OH · On-site

$14.50 - $18.25/hr

Check luggage for hotel guests both for day and overnight. (15%) NON-ESSENTIAL FUNCTIONS ... PBX Operator, and Reservationist. * Verify registration cards against computer to ensure accuracy ...

Q - Center

Night Auditor - Part Time

Saint Charles, IL · On-site

$19/hr

Late/Overnight shift. Fundamental Requirements * Employees must, at all times, be attentive ... Act as PBX operator during the audit shift. * Ensure accuracy of all numbers reported. * Keep ...

TWIN TIER HOSPITALITY

Guest Service Agent

Columbus, OH · On-site

$14.50 - $18.25/hr

Check luggage for hotel guests both for day and overnight. (15%) NON-ESSENTIAL FUNCTIONS ... PBX Operator, and Reservationist. * Verify registration cards against computer to ensure accuracy ...

TWIN TIER HOSPITALITY

Guest Service Agent

Independence, OH · On-site

$14.75 - $18.75/hr

Check luggage for hotel guests both for day and overnight. (15%) NON-ESSENTIAL FUNCTIONS ... PBX Operator, and Reservationist. * Verify registration cards against computer to ensure accuracy ...

TWIN TIER HOSPITALITY

Guest Service Agent

Columbus, OH

$14.50 - $18.25/hr

Check luggage for hotel guests both for day and overnight. (15%) NON-ESSENTIAL FUNCTIONS ... PBX Operator, and Reservationist. * Verify registration cards against computer to ensure accuracy ...

Q

Night Auditor - Part Time

Saint Charles, IL · On-site

$19/hr

Late/Overnight shift. Fundamental Requirements * Employees must, at all times, be attentive ... Act as PBX operator during the audit shift. * Ensure accuracy of all numbers reported. * Keep ...

TWIN TIER HOSPITALITY

Guest Service Agent

Harrisburg, PA · On-site

$10.50 - $11/hr

Check luggage for hotel guests both for day and overnight. (15%) NON-ESSENTIAL FUNCTIONS ... PBX Operator, and Reservationist. * Verify registration cards against computer to ensure accuracy ...

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Overnight Pbx Operator information

See salary details

$10

$19

$27

How much do overnight pbx operator jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for overnight pbx operator in the United States is $20.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.88 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

An Overnight PBX Operator typically earns less than $4,000 weekly, but high-paying roles without a degree include commercial pilots, real estate brokers, and sales managers, especially with experience and commissions. These jobs often require specialized skills, certifications, or licenses rather than formal degrees and may involve irregular hours or high responsibility levels.

What does a PBX operator do?

A PBX operator manages the internal telephone system for an organization, connecting calls, transferring callers, and handling inquiries. They often work in a switchboard environment, using communication tools and maintaining call logs to ensure efficient communication flow.

What are the key skills and qualifications needed to thrive as an Overnight PBX Operator, and why are they important?

To thrive as an Overnight PBX Operator, you need strong telephone etiquette, multitasking abilities, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with PBX phone systems, hotel management software, and paging systems is typically required. Excellent communication, attention to detail, and the ability to remain calm under pressure are critical soft skills for this role. These skills ensure effective guest service, efficient coordination, and smooth communication during overnight shifts when support may be limited.

Is being a PBX operator hard?

Being a PBX operator involves managing multiple phone lines, using communication systems, and providing customer service, which can require attention to detail and multitasking skills. The job typically involves shift work, including overnight hours, and may require basic technical knowledge of phone systems. Overall, it can be straightforward for those with good communication skills and the ability to handle repetitive tasks, but it may be challenging for individuals who find multitasking or working overnight shifts difficult.

What is the difference between Overnight Pbx Operator vs Receptionist?

AspectOvernight Pbx OperatorReceptionist
CredentialsHigh school diploma; training in phone systemsHigh school diploma; customer service skills
Work Environment24/7 call centers, hotels, hospitalsOffice front desks, corporate buildings
Employer & IndustryHospitals, hotels, corporate officesBusinesses, medical offices, hotels
Search & Comparison IntentCommunication, call handling, shift workCustomer service, front desk duties

The Overnight Pbx Operator primarily manages phone systems during overnight shifts, focusing on call routing and communication. In contrast, a Receptionist handles front desk duties, greeting visitors, and administrative tasks during regular hours. While both roles require strong communication skills and customer service, the Overnight Pbx Operator specializes in telecommunication systems, often working overnight, whereas the Receptionist provides in-person support during daytime hours.

What are the biggest challenges faced by an Overnight PBX Operator, and how can they be managed effectively?

Overnight PBX Operators often work independently in a quieter environment, which can be both a benefit and a challenge. One of the main challenges is staying alert and focused during late hours, especially when call volume is low. Additionally, operators must be prepared to handle emergencies or unexpected situations when support staff may not be immediately available. Effective time management, strong communication skills, and familiarity with emergency protocols can help operators manage these challenges and ensure smooth operations throughout the night.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn significantly higher salaries than entry-level positions. Specialized roles like technical support or sales management also tend to offer higher compensation, especially with relevant experience and certifications.

What are Overnight PBX Operators?

Overnight PBX Operators are professionals responsible for managing a business's telephone switchboard during nighttime hours. Their main duties include answering incoming calls, directing calls to the appropriate departments or personnel, taking messages, and handling emergency communications. They often work in hotels, hospitals, or large organizations where 24/7 communication is essential. Overnight PBX Operators play a critical role in ensuring smooth communication flow when regular staff are not available. Attention to detail, strong communication skills, and the ability to handle stressful situations are important qualities for this role.
More about Overnight Pbx Operator jobs
What cities are hiring for Overnight Pbx Operator jobs? Cities with the most Overnight Pbx Operator job openings:
What states have the most Overnight Pbx Operator jobs? States with the most job openings for Overnight Pbx Operator jobs include:
What job categories do people searching Overnight Pbx Operator jobs look for? The top searched job categories for Overnight Pbx Operator jobs are:
Overnight Pbx Operator jobs near you
Infographic showing various Overnight Pbx Operator job openings in the United States as of June 2026, with employment types broken down into 76% Full Time, 23% Part Time, and 1% Contract. Highlights an 90% Physical, and 10% Remote job distribution, with an average salary of $41,593 per year, or $20 per hour.
Guest Service Agent

Guest Service Agent

Resorts World New York

NY • On-site

$31.48 - $35.41/hr

Full-time

Posted 3 days ago

Job description

Essential Duties and Responsibilities
  • Always treat guests with courtesy and respect in a variety of situations.
  • Must maintain standards of 5-star service
  • Must maintain honesty and integrity
  • To be mindful of the importance of personal hygiene and grooming.
  • Adhere to the property's Health and Safety guidelines.
  • Ability to work under pressure and in a fast-paced environment.
  • Check-in, checkout and produce player's club cards for hotel guests in a confident, professional, and friendly manner.
  • Initiate call back after check-in to ensure guest is satisfied with accommodations as well as offer any assistance.
  • Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
  • Call back and follow up with guest on any requests that come through the front desk to ensure that they are satisfied.
  • Provide gracious and efficient telephone service as it relates to general PBX services. Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information.
  • Review arrivals noting special requests and blocking rooms as necessary for VIP's and group arrivals.
  • Complete all items as listed on shift checklists.
  • Enroll Guests into World of Hyatt / Enroll Guests into Genting rewards during check-in process
  • Provide guest welcome amenity at check in
  • Book future reservations upon Guest Request
  • Carry Radio on you at all times, with Hotel Ear Piece
  • Ensure proper credit card procedures are followed based on PCI compliance guidelines.
  • Enter guest requests and complete orders on Hotsos
  • Adhere to all cashiering procedures: open, secure and balance out shift banks to include the verification of all cash, credit card, and check transactions during a given shift.
  • Maintain complete knowledge at all times of:
  • All hotel features/services, hours of operation.
  • Hotel history and neighborhood knowledge
  • All room types, numbers, layout, décor, appointments and location.
  • All room rates, special packages and promotions.
  • Daily house count and expected arrivals/departures.
  • Room availability status for any given day.
  • Schedule daily group activities.
  • Advise guest of any messages, mail, faxes, etc. received for them and hand them to the guest if they come directly to the front desk.
  • Communicate service and amenities of the hotel to guests.
  • Communicate VIP arrivals to designated personnel for escort and delivery of amenities.
  • Input, update and maintain guest profile and history, which includes but not limited to guest preferences and alerts.
  • Flexibility to carry out job responsibilities of other positions within the front office, such as PBX operator, bell person, and door person, upon request by the manager.
  • Take, record and relay messages accurately, completely and legibly. All guest issues should be communicated to a manager, and immediately logged.
  • Offer detailed information on the voice mail system to callers and guests wishing to leave messages.
  • Accept and record wake-up call requests.
  • Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity deliver) immediately, and follow-up with relative departments after completion.
  • Meet with departing Front Desk Host to review business status, log-book and follow-up items.
  • Provide Concierge service - fluent knowledge of property and local restaurants, special events, city attractions, and guest amenities when necessary.
  • Knowledgeable of property's fire and emergency procedures.
  • Any additional duties as directed by management.
  • Ability to utilize the property management system
  • Cover Night Audit, when needed.

Job Requirements:
Behavioral standards that all team members will be held accountable to:
  • Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding.
  • Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
  • Ability to accurately compute and manipulate mathematical calculations.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger.
  • Demonstrates consistent regard and dedication to guests, vendors, colleagues and the company by being engaged, interested and productive.
  • Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the company's success.
  • Puts guest at forefront of all decisions
  • Ability to work well under pressure of check-in/check-out of guests and handle multiple tasks at once.
  • Ability to work flexible schedule (AM, PM, Overnight, Weekends & Holidays)
  • High school graduate.
  • Previous hotel experience.
  • Punctuality and regular and reliable attendance.
  • Interpersonal skills and the ability to work well with co-workers and the public.
  • Good communication skills
  • Guest service oriented
  • Ability to function in a noisy, hectic, and crowded environment
  • Ability to handle numerous duties simultaneously
  • Ability to adapt under stress, flexible
  • Must be able to obtain and maintain the appropriate license through the New York State Gaming Commission
  • Oral and written proficiency in the English language.
  • Maintain up to date property knowledge.

Essential Physical Abilities
Endure various physical movements throughout the work areas, such as removing guest luggage to/from all types of vehicles and guest rooms.
  • Ability to grasp, push or pull heavy loads, and lift and/or carry or otherwise move packages, boxes and luggage weighing up to 75 lbs. continuously throughout shift.
  • Ability to stand, walk and/or sit and continuously perform essential job functions.
  • Sufficient manual dexterity in one hand to be able to load and unload luggage.
  • Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances on property.

Work/Educational Experience
  • Must be at least 18 years old, possess a high school or equivalent diploma and have the ability to obtain the appropriate license pursuant to the New York State Lottery regulations
  • Prior experience in guest services preferred

Salary: $31.4800 - $35.4100
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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