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Pbx Operator Jobs in Florida (NOW HIRING)

Heihotels

PM PBX Operator

Orlando, FL · On-site

About Us Set on 62 acres of family-fun, our resort ranks as one of the top five resorts in Orlando. Designed to be the ideal escape, guests enjoy the tranquility of Blue Harmony Spa and the ...

Larkin Community Hospital

Switchboard Operator

Miami, FL · On-site

$14.25 - $18.25/hr

Description: The PBX operator is responsible in handling our telephone switching system. The job entails basic customer service. The operator must answer and direct incoming calls, route these ...

Larkin Community Hospital

Switchboard Operator

Miami, FL · On-site

$14.25 - $18.25/hr

Description: The PBX operator is responsible in handling our telephone switching system. The job entails basic customer service. The operator must answer and direct incoming calls, route these ...

Mount Sinai Medical Center

PBX

Miami Beach, FL · On-site

Telephone Operator Hospital Telecommunications Multiple Opportunities, Full or Part Time #1 Full Time - Sat/Sun 3-11:30 + Tues/Weds 11A-7:30P + On-Call Th/Fr Mid shift #2 Full Time - Monday - Friday ...

West Virginia University Health System

Responsible for operating appropriate telecommunication equipment to provide communication services for the entire hospital. MINIMUM QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. ...

Mount Sinai Medical Center

PBX

Miami Beach, FL · On-site

Telephone Operator Hospital Telecommunications Multiple Opportunities, Full or Part Time #1 Full Time - Sat/Sun 3-11:30 + Tues/Weds 11A-7:30P + On-Call Th/Fr Mid shift #2 Full Time - Monday - Friday ...

St. Joe

Guest Services Communications Coordinator

FL · On-site

$15.25 - $20/hr

Job Summary The PBX Operator/Switchboard Operator serves as the first point of contact for all callers and guests seeking assistance. The role is responsible for providing prompt, courteous and ...

The Karol Hotel

Night Auditor

Clearwater, FL · On-site

$13.25 - $17.75/hr

... PBX operator during shiftFollow all specified procedures to maintain and post a daily balance of all house accounts, including running preliminary reconciliations, detail transactions, and final ...

The Karol Hotel

Night Auditor

Clearwater, FL · On-site

$13.75 - $18.50/hr

Provide relief support to hotel PBX operator during shift * Follow all specified procedures to maintain and post a daily balance of all house accounts, including running preliminary reconciliations ...

The Palms Hotel & Spa

Front Desk Agent - PBX

Miami Beach, FL · On-site

$14 - $17.75/hr

Front Desk Agent - PBX The Palms Hotel & Spa - Miami Beach, FL 33140 Overview Position Type ... As part of this job, this individual is required to: demonstrate good computer skills in operating ...

Mainsail Lodging and Development

Night Auditor

Fort Myers, FL · On-site

$14 - $18.75/hr

Provide relief support to hotel PBX operator during shift * Follow all specified procedures to maintain and post a daily balance of all house accounts, including running preliminary reconciliations ...

Mainsail Hotels

Night Auditor

Fort Myers, FL · On-site

$14 - $18.75/hr

Provide relief support to hotel PBX operator during shift * Follow all specified procedures to maintain and post a daily balance of all house accounts, including running preliminary reconciliations ...

Oviedo Medical Center

Telecom Operator PRN

Oviedo, FL · On-site

... PBX and notify appropriate personnel. • You will respond quickly to disaster and emergency ... Operator PRN opening. We promptly review all applications. Highly qualified candidates will be ...

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All JobsPbx Operator JobsPbx Operator Jobs in Florida

Pbx Operator information

See Florida salary details

$8

$14

$20

How much do pbx operator jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for pbx operator in Florida is $14.94, according to ZipRecruiter salary data. Most workers in this role earn between $11.68 and $16.35 per hour, depending on experience, location, and employer.

What is the difference between Pbx Operator vs Receptionist?

AspectPbx OperatorReceptionist
CredentialsHigh school diploma; training in phone systemsHigh school diploma; customer service skills
Work EnvironmentCall centers, corporate offices, hotelsFront desk, corporate offices, medical facilities
Employer & Industry UsageTelecommunications, hospitality, corporateHealthcare, corporate, hospitality
Primary RoleManage phone systems, direct callsGreet visitors, handle inquiries

While both roles involve communication and customer interaction, a Pbx Operator primarily manages phone systems and directs calls within organizations, whereas a Receptionist handles visitor greetings and general front desk duties. The roles often overlap in customer service but differ in specific responsibilities and work environments.

What is a PBX operator?

PBX Operators, or Private Branch Exchange Operators, are responsible for managing incoming and outgoing telephone calls within an organization. They operate a switchboard or computerized phone system to route calls to the appropriate departments or individuals. In addition to handling calls, PBX Operators may take messages, provide information to callers, and perform basic administrative tasks. Their role is essential in ensuring smooth communication within a company, especially in environments with high call volumes.

What are some common challenges PBX operators face in managing high call volumes, and how can they effectively handle these situations?

PBX Operators often encounter periods of high call volume, especially during peak business hours or special events. Managing multiple incoming lines while maintaining professionalism and accuracy can be challenging. Effective operators rely on strong multitasking skills, prioritize urgent calls, and use standardized scripts to ensure consistency. Familiarity with the PBX system's features, such as call holding and transferring, also helps streamline workflow. Regular training and staying calm under pressure are key to successfully handling these busy periods.

How do I become a Pbx operator?

To become a PBX operator, candidates typically need a high school diploma or equivalent and should develop strong communication and customer service skills. On-the-job training is common, and familiarity with telephone systems and basic computer skills are often required. Some employers may prefer candidates with previous experience in call centers or administrative roles.

What are the key skills and qualifications needed to thrive as a PBX operator, and why are they important?

To thrive as a PBX Operator, you need excellent telephone etiquette, multitasking skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call management software, and office communication tools is typically required. Strong interpersonal skills, attention to detail, and the ability to remain calm under pressure help PBX Operators stand out. These skills ensure efficient communication flow, positive customer experiences, and smooth coordination within organizations.
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What are popular job titles related to Pbx Operator jobs in FL? For Pbx Operator jobs in FL, the most frequently searched job titles are:
Pbx Operator jobs near you
Infographic showing various Pbx Operator job openings in Florida as of August 2026, with employment types broken down into 48% Full Time, 48% Part Time, 1% Temporary, 1% Contract, and 2% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $31,082 per year, or $14.9 per hour.

PM PBX Operator

Heihotels

Orlando, FL • On-site

Full-time

Medical, Life, Retirement, PTO

Re-posted 29 days ago

Job description

About Us

Set on 62 acres of family-fun, our resort ranks as one of the top five resorts in Orlando. Designed to be the ideal escape, guests enjoy the tranquility of Blue Harmony Spa and the relaxation of the surrounding area of Bonnet Creek. Their stay includes a picturesque 10-acre lake surrounded by walking paths, five pools, two lazy rivers, miniature golf, and shuttle transportation and advance purchase Theme Park tickets. Our family of associates has just as much fun working here as the guests that stay! With 400 upscale rooms, multiple food and beverage outlets, meetings, and a full-service spa, we have an opportunity that suits you. Whether you are looking to start your hospitality career or you are a seasoned professional, our team is ready to welcome you to the family. You can be part of a passionate team that has fun, works hard, and loves one another. When you join the family, you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs. Our associates are also eligible to take advantage of everything from health and wellness packages and robust retirement plans to travel benefits, product and service discounts, and much more.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Support the Front Office in providing superior guest service by fielding all guest issues and requests received by telephone with the goal of addressing and resolving any problems in an efficient and timely manner.

Essential Duties and Responsibilities

  • Promptly answer telephone calls, greet callers with a positive and clear voice. Listen to ascertain the correct extension. Reading and using a moderately complex computer console, direct calls to appropriate line. Requires sitting in a confined space for long periods of time to continuously perform essential functions.

  • Transcribe complete messages and repeat information to verify accuracy. Input and retrieve messages from the computer as requested. Read and verbally recite exact messages for guests.

  • Receive wake up call information, input cautiously into the automated wake-up system and verbally confirm time to guest.

  • Page guests and patrons using the public address system in a courteous and clear manner.

  • Act as dispatcher for security, guest services and property operations associates.

  • Provide timely information via paging system and two way radios to associates in response to emergencies and guest requests such as plumbing problems, airport shuttle service, etc.

  • Briefly answer basic inquiries, time, extension numbers, outlet hours, etc.

  • Immediately answer the emergency line, listen to details to identify nature of problem and respond appropriately in accordance with established procedures. Initiate emergency response as necessary and legibly document pertinent details.

  • Remain calm and polite especially during emergency situations or heavy hotel activity. Resolve complications and complaints such as missed wake up calls or missed messages using previous experience and good judgment.

  • Comply with attendance rules and be available to work on a regular basis.

  • Perform any other job related duties as assigned.

Qualifications and Skills

  • Must communicate well with guests.

  • Ability to effectively deal with associates and customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.

  • Ability to access and accurately input information using a moderately complex computer system with or without reasonable accommodation.

  • Ability to sit and continuously perform essential job functions in confined spaces in close proximity to other associates with or without reasonable accommodation.

  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Compensation

Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dentalprograms through Anthem Blue Cross Blue Shield as well asVision insurance programsthrough EyeMed.Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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