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Pbx Operator Jobs in Florida (NOW HIRING)

Mount Sinai Medical Center

PBX

Miami Beach, FL · On-site

Telephone Operator Hospital Telecommunications Multiple Opportunities, Full or Part Time #1 Full Time - Sat/Sun 3-11:30 + Tues/Weds 11A-7:30P + On-Call Th/Fr Mid shift #2 Full Time - Monday - Friday ...

Mount Sinai Hospital

PBX

Miami Beach, FL

Telephone Operator Hospital Telecommunications Multiple Opportunities, Full or Part Time #1 Full Time - Sat/Sun 3-11:30 + Tues/Weds 11A-7:30P + On-Call Th/Fr Mid shift #2 Full Time - Monday - Friday ...

Mount Sinai Medical Center

PBX

Miami Beach, FL · On-site

Telephone Operator Hospital Telecommunications Multiple Opportunities, Full or Part Time #1 Full Time - Sat/Sun 3-11:30 + Tues/Weds 11A-7:30P + On-Call Th/Fr Mid shift #2 Full Time - Monday - Friday ...

UHS

TELEPHONE OPERATOR

West Palm Beach, FL · On-site

$15.25 - $19/hr

Operates the hospital PBX system in order to relay incoming, outgoing, and interoffice calls ... Minimum of 1 year experience as a PBX operator or related environment preferred, but not necessary.

UHS

TELEPHONE OPERATOR

West Palm Beach, FL · On-site

$15.25 - $19/hr

Operates the hospital PBX system in order to relay incoming, outgoing, and interoffice calls ... Minimum of 1 year experience as a PBX operator or related environment preferred, but not necessary.

The Karol Hotel

Night Auditor

Clearwater, FL · On-site

$13.75 - $18.50/hr

Provide relief support to hotel PBX operator during shift * Follow all specified procedures to maintain and post a daily balance of all house accounts, including running preliminary reconciliations ...

The Palms Hotel & Spa

Front Desk Agent - PBX

Miami Beach, FL · On-site

$14 - $17.75/hr

Front Desk Agent - PBX The Palms Hotel & Spa - Miami Beach, FL 33140 Overview Position Type ... As part of this job, this individual is required to: demonstrate good computer skills in operating ...

Oviedo Medical Center

Telecom Operator PRN

Oviedo, FL · On-site

... PBX and notify appropriate personnel. • You will respond quickly to disaster and emergency ... Operator PRN opening. We promptly review all applications. Highly qualified candidates will be ...

Remington

Front Office Manager

Orlando, FL · On-site

... PBX operators. * Resolve guest complaints, ensuring guest satisfaction in each interaction. Manage guest resolution process to include investigation of situation and creative problem solving to ...

Remington Hotels

Front Office Manager

Orlando, FL

... PBX operators. * Resolve guest complaints, ensuring guest satisfaction in each interaction. Manage guest resolution process to include investigation of situation and creative problem solving to ...

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Pbx Operator information

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How much do pbx operator jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for pbx operator in Florida is $14.94, according to ZipRecruiter salary data. Most workers in this role earn between $11.68 and $16.35 per hour, depending on experience, location, and employer.

What is a PBX operator?

PBX Operators, or Private Branch Exchange Operators, are responsible for managing incoming and outgoing telephone calls within an organization. They operate a switchboard or computerized phone system to route calls to the appropriate departments or individuals. In addition to handling calls, PBX Operators may take messages, provide information to callers, and perform basic administrative tasks. Their role is essential in ensuring smooth communication within a company, especially in environments with high call volumes.

What are the key skills and qualifications needed to thrive as a PBX operator, and why are they important?

To thrive as a PBX Operator, you need excellent telephone etiquette, multitasking skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call management software, and office communication tools is typically required. Strong interpersonal skills, attention to detail, and the ability to remain calm under pressure help PBX Operators stand out. These skills ensure efficient communication flow, positive customer experiences, and smooth coordination within organizations.

What are some common challenges PBX operators face in managing high call volumes, and how can they effectively handle these situations?

PBX Operators often encounter periods of high call volume, especially during peak business hours or special events. Managing multiple incoming lines while maintaining professionalism and accuracy can be challenging. Effective operators rely on strong multitasking skills, prioritize urgent calls, and use standardized scripts to ensure consistency. Familiarity with the PBX system's features, such as call holding and transferring, also helps streamline workflow. Regular training and staying calm under pressure are key to successfully handling these busy periods.

What is the difference between Pbx Operator vs Receptionist?

AspectPbx OperatorReceptionist
CredentialsHigh school diploma; training in phone systemsHigh school diploma; customer service skills
Work EnvironmentCall centers, corporate offices, hotelsFront desk, corporate offices, medical facilities
Employer & Industry UsageTelecommunications, hospitality, corporateHealthcare, corporate, hospitality
Primary RoleManage phone systems, direct callsGreet visitors, handle inquiries

While both roles involve communication and customer interaction, a Pbx Operator primarily manages phone systems and directs calls within organizations, whereas a Receptionist handles visitor greetings and general front desk duties. The roles often overlap in customer service but differ in specific responsibilities and work environments.

How do you become a Pbx operator?

To become a PBX operator, individuals typically need a high school diploma or equivalent and should develop strong communication and customer service skills. On-the-job training is common, and familiarity with telephone systems and basic computer skills are often required; some employers may prefer candidates with previous experience in call centers or administrative roles.

Is being a Pbx operator a stressful job?

Being a PBX operator can be moderately stressful due to the need to handle multiple calls efficiently and maintain clear communication. The job often requires attention to detail, good customer service skills, and the ability to work in a fast-paced environment, but it generally involves routine tasks with predictable schedules. Stress levels vary depending on the work environment and call volume.
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Pbx Operator jobs near you
Infographic showing various Pbx Operator job openings in Florida as of August 2026, with employment types broken down into 51% Full Time, 47% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $31,082 per year, or $14.9 per hour.

PBX

Mount Sinai Medical Center

Miami Beach, FL • On-site

Full-time

Medical, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Telephone Operator Hospital Telecommunications
Multiple Opportunities, Full or Part Time
#1 Full Time - Sat/Sun 3-11:30 + Tues/Weds 11A-7:30P + On-Call Th/Fr Mid shift
#2 Full Time - Monday - Friday 3PM-11:30OPN
#3 Per Diem DAYS (Sat/Sun 7AM - 3:30 PM ) plus (M, T, W) On Call day shift (16-40 hours/week)
#4 PER DIEM Sat/Sun 2:30-11 plus On Call M-F evenings
#5 Full Time FR, SA, SUN, Mon, 3rd shift
As Mount Sinai grows, so does our legacy in high-quality health care.
Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.
Culture of Caring: The Sinai Way
Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.
Position Responsibilities:
  • Answers switchboard calls in a professional manner and treats callers with respect, courtesy and assists with information as needed.
  • Answers all internal and hospital emergency related calls that require escalation to designated emergency teams.
  • Uses online computer tools needed to seek information.
  • Pages both clinical and non-clinical on-call personnel.
  • Understands, interprets and dispatches all hospital emergency Codes and identifies communication action for each.
  • Monitors alarm indicators and enunciators for hospital locations and notifies appropriate personnel.
  • Demonstrates a strong sense of urgency to all emergency calls.

Requirements:
  • High School diploma
  • 1 year of related work experience
  • Bilingual in Spanish highly desired

Benefits:
We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs. Our robust employee benefits package includes:
• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
Telephone Operator

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