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Pbx Phone Operator Jobs in Florida (NOW HIRING)

Vacatia

PBX Operator (Guest Services)

Weston, FL

$16/hr

Now Hiring: PBX Operator | Join Our Resort Team at Vacation Village at Weston Resort! Are you ... Strong communication skills with a professional phone presence * Ability to multitask and manage ...

Vacatia

PBX Operator (Guest Services)

Weston, FL · On-site

$16/hr

Now Hiring: PBX Operator | Join Our Resort Team at Vacation Village at Weston Resort! Are you ... Strong communication skills with a professional phone presence * Ability to multitask and manage ...

Vacatia

PBX Operator (Guest Services)

Weston, FL · On-site

$16/hr

Now Hiring: PBX Operator | Join Our Resort Team at Vacation Village at Weston Resort! Are you ... Strong communication skills with a professional phone presence * Ability to multitask and manage ...

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Pbx Phone Operator information

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How much do pbx phone operator jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for pbx phone operator in Florida is $14.94, according to ZipRecruiter salary data. Most workers in this role earn between $11.68 and $16.35 per hour, depending on experience, location, and employer.

What is a PBX phone operator?

PBX phone operators are professionals who manage and direct incoming and outgoing telephone calls within an organization using a Private Branch Exchange (PBX) system. They handle calls by routing them to the appropriate departments or individuals, providing information, and sometimes taking messages. PBX operators play a key role in ensuring effective communication within a company and often serve as the initial point of contact for clients and visitors. Their responsibilities may also include maintaining call logs, updating directories, and performing basic troubleshooting of the phone system.

What are the key skills and qualifications needed to thrive as a PBX phone operator, and why are they important?

To thrive as a PBX Phone Operator, you need strong communication skills, a professional phone manner, and familiarity with multi-line phone systems, often supported by a high school diploma. Experience with PBX switchboards, call-routing software, and office management systems is typically required. Attention to detail, patience, and problem-solving abilities are crucial soft skills for handling high call volumes and assisting diverse callers. These skills ensure efficient call management, excellent customer service, and smooth coordination within an organization.

What are some common challenges faced by PBX phone operators and how can they be managed?

PBX Phone Operators often deal with high call volumes and must juggle multiple tasks such as transferring calls, taking messages, and providing information promptly. One common challenge is maintaining professionalism and accuracy under pressure, especially during busy periods or when handling difficult callers. Effective time management, strong communication skills, and familiarity with the phone system are crucial for success in this role. Regular training and support from the team can help operators stay updated on protocols and manage stress effectively.

What is the difference between Pbx Phone Operator vs Receptionist?

AspectPbx Phone OperatorReceptionist
CredentialsMinimal; often on-the-job trainingMinimal; often on-the-job training
Work EnvironmentCall centers, corporate offices, hotelsFront desk, corporate offices, hotels
Employer & Industry UsageTelecommunications, hospitality, corporateCorporate, healthcare, hospitality
Primary RoleManage internal phone systems, direct callsGreet visitors, handle calls, administrative tasks

The main difference between a Pbx Phone Operator and a Receptionist lies in their primary responsibilities. Pbx Phone Operators focus on managing phone systems and directing calls within organizations, often working in call centers or corporate environments. Receptionists, on the other hand, handle visitor greetings, administrative duties, and also manage incoming calls. Both roles require strong communication skills but differ in scope and daily tasks.

How do I become a Pbx phone operator?

To become a PBX phone operator, candidates typically need a high school diploma or equivalent and should develop strong communication and customer service skills. On-the-job training is common, and familiarity with phone systems and basic computer skills are often required; some employers may prefer candidates with previous experience in call centers or administrative roles.

Is being a Pbx Phone Operator hard?

Being a Pbx Phone Operator involves handling multiple phone lines, directing calls, and providing customer service, which requires good communication skills and the ability to multitask. The job can be routine and may involve working in a fast-paced environment, but it generally does not require advanced technical skills or extensive training.

What are popular job titles related to Pbx Phone Operator jobs in Florida?

For Pbx Phone Operator jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Pbx Phone Operator jobs in Florida look for?

The top searched job categories for Pbx Phone Operator jobs in Florida are:

What cities in Florida are hiring for Pbx Phone Operator jobs?

Cities in Florida with the most Pbx Phone Operator job openings:

Pbx Phone Operator jobs near you
Infographic showing various Pbx Phone Operator job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $31,082 per year, or $14.9 per hour.

PBX Operator (Guest Services)

Weston, FL

Vacatia
Internet and IT • 1 - 10 employees
Learn more about Vacatiaexternal

$16/hr

Full-time

Re-posted 20 hours ago

Job description

Now Hiring: PBX Operator | Join Our Resort Team at Vacation Village at Weston Resort!

Are you friendly, detail-oriented, and passionate about delivering exceptional guest service? Do you enjoy being the voice that connects people and keeps operations running smoothly? If so, we’d love to meet you!

We’re currently seeking a PBX Operator to join our resort team. In this role, you’ll serve as the communication hub of the property—ensuring all guest calls are handled efficiently while supporting internal operations and delivering a seamless guest experience.

Location: 16461 Racquet Club Rd, Weston, FL 33326

Pay Rate: $16/hr

What You'll Do:
  • Answer and direct incoming calls in a timely, professional, and friendly manner
  • Assist guests with questions about resort amenities, services, and facilities
  • Route calls accurately to guest rooms or appropriate departments
  • Respond to guest requests quickly and ensure follow-through
  • Set up and manage guest wake-up calls
  • Monitor emergency calls and notify appropriate teams immediately
  • Support engineering dispatch and coordinate service requests
  • Distribute incoming faxes to the appropriate departments
  • Report maintenance issues, safety concerns, or suspicious activity
  • Maintain a positive, cheerful, and professional tone in all interactions
  • Deliver outstanding customer care with every guest interaction
  • Support overall resort operations and complete additional duties as assigned
What We’re Looking For:
  • 1+ year of hospitality or customer service experience preferred (resort or timeshare experience a plus)
  • Strong communication skills with a professional phone presence
  • Ability to multitask and manage multiple calls and priorities efficiently
  • Strong problem-solving skills and attention to detail
  • Basic computer proficiency and ability to learn phone and property systems
  • Bilingual skills are a plus
  • Dependable, punctual, and able to work independently
  • High School diploma or GED required
  • Availability to work evenings, weekends, and holidays
Why Join Us?
  • Be the voice of the resort and make a direct impact on the guest experience
  • Work in a professional, team-oriented hospitality environment
  • Gain valuable experience in resort operations and guest communications
  • Be part of a supportive team focused on service excellence

Ready to be the voice that keeps our resort connected?
Apply today and start your hospitality journey with us!