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Pbx Phone Operator Jobs in Florida (NOW HIRING)

Vacatia

PBX Operator (Guest Services)

Weston, FL · On-site

$16/hr

Now Hiring: PBX Operator | Join Our Resort Team at Vacation Village at Weston Resort! Are you ... Strong communication skills with a professional phone presence * Ability to multitask and manage ...

Vacatia

PBX Operator (Guest Services)

Weston, FL · On-site

$16/hr

Now Hiring: PBX Operator | Join Our Resort Team at Vacation Village at Weston Resort! Are you ... Strong communication skills with a professional phone presence * Ability to multitask and manage ...

West Virginia University Health System

Responsible for operating appropriate telecommunication equipment to provide communication services ... phone system. 4. Ability to respond to emergency situations in a calm, professional manner.

St. Joe

Guest Services Communications Coordinator

FL · On-site

$15.25 - $20/hr

Job Summary The PBX Operator/Switchboard Operator serves as the first point of contact for all ... Previous phone customer experience preferred * Previous experience in a related hospitality ...

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How much do pbx phone operator jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for pbx phone operator in Florida is $14.94, according to ZipRecruiter salary data. Most workers in this role earn between $11.68 and $16.35 per hour, depending on experience, location, and employer.

What is the difference between Pbx Phone Operator vs Receptionist?

AspectPbx Phone OperatorReceptionist
CredentialsMinimal; often on-the-job trainingMinimal; often on-the-job training
Work EnvironmentCall centers, corporate offices, hotelsFront desk, corporate offices, hotels
Employer & Industry UsageTelecommunications, hospitality, corporateCorporate, healthcare, hospitality
Primary RoleManage internal phone systems, direct callsGreet visitors, handle calls, administrative tasks

The main difference between a Pbx Phone Operator and a Receptionist lies in their primary responsibilities. Pbx Phone Operators focus on managing phone systems and directing calls within organizations, often working in call centers or corporate environments. Receptionists, on the other hand, handle visitor greetings, administrative duties, and also manage incoming calls. Both roles require strong communication skills but differ in scope and daily tasks.

How do I become a Pbx phone operator?

To become a PBX phone operator, candidates typically need a high school diploma or equivalent and should develop strong communication and customer service skills. On-the-job training is common, and familiarity with phone systems and basic computer skills are often required. Some employers may prefer candidates with previous experience in call centers or administrative roles.

What are the key skills and qualifications needed to thrive as a PBX phone operator, and why are they important?

To thrive as a PBX Phone Operator, you need strong communication skills, a professional phone manner, and familiarity with multi-line phone systems, often supported by a high school diploma. Experience with PBX switchboards, call-routing software, and office management systems is typically required. Attention to detail, patience, and problem-solving abilities are crucial soft skills for handling high call volumes and assisting diverse callers. These skills ensure efficient call management, excellent customer service, and smooth coordination within an organization.

Is being a Pbx Phone Operator a stressful job?

Being a Pbx Phone Operator can be stressful due to high call volumes, the need for quick and accurate responses, and managing multiple lines simultaneously. The job often requires good communication skills, patience, and the ability to handle difficult callers calmly, which can contribute to stress levels depending on the work environment. However, some positions offer structured schedules and training to help manage workload stress.

What are some common challenges faced by PBX phone operators and how can they be managed?

PBX Phone Operators often deal with high call volumes and must juggle multiple tasks such as transferring calls, taking messages, and providing information promptly. One common challenge is maintaining professionalism and accuracy under pressure, especially during busy periods or when handling difficult callers. Effective time management, strong communication skills, and familiarity with the phone system are crucial for success in this role. Regular training and support from the team can help operators stay updated on protocols and manage stress effectively.

What is a PBX phone operator?

PBX phone operators are professionals who manage and direct incoming and outgoing telephone calls within an organization using a Private Branch Exchange (PBX) system. They handle calls by routing them to the appropriate departments or individuals, providing information, and sometimes taking messages. PBX operators play a key role in ensuring effective communication within a company and often serve as the initial point of contact for clients and visitors. Their responsibilities may also include maintaining call logs, updating directories, and performing basic troubleshooting of the phone system.
What are popular job titles related to Pbx Phone Operator jobs in Florida? For Pbx Phone Operator jobs in Florida, the most frequently searched job titles are:
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Pbx Phone Operator jobs near you
Infographic showing various Pbx Phone Operator job openings in Florida as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $31,082 per year, or $14.9 per hour.

PBX Operator (Guest Services)

Vacatia

Weston, FL • On-site

$16/hr

Full-time

Posted 10 days ago

Job description

Now Hiring: PBX Operator | Join Our Resort Team at Vacation Village at Weston Resort!

Are you friendly, detail-oriented, and passionate about delivering exceptional guest service? Do you enjoy being the voice that connects people and keeps operations running smoothly? If so, wed love to meet you!

Were currently seeking a PBX Operator to join our resort team. In this role, youll serve as the communication hub of the propertyensuring all guest calls are handled efficiently while supporting internal operations and delivering a seamless guest experience.

Location: 16461 Racquet Club Rd, Weston, FL 33326

Pay Rate: $16/hr

What You'll Do:
  • Answer and direct incoming calls in a timely, professional, and friendly manner
  • Assist guests with questions about resort amenities, services, and facilities
  • Route calls accurately to guest rooms or appropriate departments
  • Respond to guest requests quickly and ensure follow-through
  • Set up and manage guest wake-up calls
  • Monitor emergency calls and notify appropriate teams immediately
  • Support engineering dispatch and coordinate service requests
  • Distribute incoming faxes to the appropriate departments
  • Report maintenance issues, safety concerns, or suspicious activity
  • Maintain a positive, cheerful, and professional tone in all interactions
  • Deliver outstanding customer care with every guest interaction
  • Support overall resort operations and complete additional duties as assigned
What Were Looking For:
  • 1+ year of hospitality or customer service experience preferred (resort or timeshare experience a plus)
  • Strong communication skills with a professional phone presence
  • Ability to multitask and manage multiple calls and priorities efficiently
  • Strong problem-solving skills and attention to detail
  • Basic computer proficiency and ability to learn phone and property systems
  • Bilingual skills are a plus
  • Dependable, punctual, and able to work independently
  • High School diploma or GED required
  • Availability to work evenings, weekends, and holidays
Why Join Us?
  • Be the voice of the resort and make a direct impact on the guest experience
  • Work in a professional, team-oriented hospitality environment
  • Gain valuable experience in resort operations and guest communications
  • Be part of a supportive team focused on service excellence

Ready to be the voice that keeps our resort connected?
Apply today and start your hospitality journey with us!

Apply