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Pbx Operator Jobs (NOW HIRING)

Prime Healthcare

PBX Operator

Mission, TX · On-site

The PBX Operator is responsible for answering the switchboard and overhead pages, greeting visitors, and directing them to the appropriate departments, while also monitoring hospital alarms and ...

Baptist Health

PBX Operator

Lexington, KY · On-site

PBX Operator Part-Time, Days * Direct incoming calls from the switchboard and patient information lines in a courteous and professional manner. * Monitor alarms and emergency telephones in the ...

Prime Healthcare

PBX Operator

Mission, TX

The PBX Operator is responsible for answering the switchboard and overhead pages, greeting visitors, and directing them to the appropriate departments, while also monitoring hospital alarms and ...

Prime Healthcare

PBX Operator

Mission, TX

The PBX Operator is responsible for answering the switchboard and overhead pages, greeting visitors, and directing them to the appropriate departments, while also monitoring hospital alarms and ...

Baptist Health

PBX Operator

Lexington, KY · On-site

PBX Operator Part-Time, Days * Direct incoming calls from the switchboard and patient information lines in a courteous and professional manner. * Monitor alarms and emergency telephones in the ...

Medical City Alliance

PBX Operator

Fort Worth, TX · On-site

As a PBX Operator with Medical City Alliance you can be a part of an organization that is devoted to giving back! Job Summary and Qualifications As a PBX Operator, you will provide positive ...

Baptist Health

PBX Operator

Lexington, KY · On-site

PBX Operator PRN * Direct incoming calls from the switchboard and patient information lines in a courteous and professional manner. * Monitor alarms and emergency telephones in the switchboard and ...

Medical City Alliance

PBX Operator

Fort Worth, TX · On-site

As a(an) PBX Operator with Medical City Alliance you can be a part of an organization that is devoted to giving back! Job Summary and Qualifications As a PBX Operator, you will provide positive ...

Baptist Health

PBX Operator

Lexington, KY · On-site

PBX Operator PRN * Direct incoming calls from the switchboard and patient information lines in a courteous and professional manner. * Monitor alarms and emergency telephones in the switchboard and ...

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PBX Operator information

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$10

$19

$27

How much do pbx operator jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for pbx operator in the United States is $20.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.88 per hour, depending on experience, location, and employer.

Is a PBX operator the same as a receptionist?

A PBX operator is responsible for managing internal and external phone systems, routing calls, and operating communication equipment, often requiring technical skills. A receptionist typically handles front-desk duties, greeting visitors, and performing administrative tasks. While both roles involve phone communication, they have different primary responsibilities and skill sets.

What jobs pay 4000 a week without a degree?

A Pbx Operator typically earns less than $4,000 per week, but high-paying roles without a degree include commercial pilots, real estate brokers, and sales managers, who often rely on experience and skills rather than formal education. These jobs may require specialized training, certifications, or licenses and often involve sales, technical skills, or management responsibilities.

What does a PBX operator do?

A PBX operator manages the internal telephone system for an organization, connecting calls, transferring callers, and handling inquiries. They often use a console or phone system and may need good communication skills and knowledge of the company's phone infrastructure.

What is the difference between Pbx Operator vs Receptionist?

AspectPbx OperatorReceptionist
CredentialsHigh school diploma; training in phone systemsHigh school diploma; customer service skills
Work EnvironmentCall centers, corporate offices, hotelsFront desk, corporate offices, medical facilities
Employer & Industry UsageTelecommunications, hospitality, corporateHealthcare, corporate, hospitality
Primary RoleManage phone systems, direct callsGreet visitors, handle inquiries

While both roles involve communication and customer interaction, a Pbx Operator primarily manages phone systems and directs calls within organizations, whereas a Receptionist handles visitor greetings and general front desk duties. The roles often overlap in customer service but differ in specific responsibilities and work environments.

What are PBX Operators?

PBX Operators, or Private Branch Exchange Operators, are responsible for managing incoming and outgoing telephone calls within an organization. They operate a switchboard or computerized phone system to route calls to the appropriate departments or individuals. In addition to handling calls, PBX Operators may take messages, provide information to callers, and perform basic administrative tasks. Their role is essential in ensuring smooth communication within a company, especially in environments with high call volumes.

What are some common challenges PBX Operators face in managing high call volumes, and how can they effectively handle these situations?

PBX Operators often encounter periods of high call volume, especially during peak business hours or special events. Managing multiple incoming lines while maintaining professionalism and accuracy can be challenging. Effective operators rely on strong multitasking skills, prioritize urgent calls, and use standardized scripts to ensure consistency. Familiarity with the PBX system's features, such as call holding and transferring, also helps streamline workflow. Regular training and staying calm under pressure are key to successfully handling these busy periods.

Is being a PBX operator hard?

Being a PBX operator involves managing multiple phone lines, routing calls, and providing customer service, which requires good communication skills and attention to detail. The job typically involves shift work and may require basic technical knowledge of phone systems, but it is generally considered manageable with proper training. The difficulty level varies depending on the work environment and individual experience.

What are the key skills and qualifications needed to thrive as a PBX Operator, and why are they important?

To thrive as a PBX Operator, you need excellent telephone etiquette, multitasking skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call management software, and office communication tools is typically required. Strong interpersonal skills, attention to detail, and the ability to remain calm under pressure help PBX Operators stand out. These skills ensure efficient communication flow, positive customer experiences, and smooth coordination within organizations.
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PBX Operator jobs near you
Infographic showing various Pbx Operator job openings in the United States as of June 2026, with employment types broken down into 97% Full Time, and 3% Contract. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $41,593 per year, or $20 per hour.
PBX Operator

PBX Operator

Mission Regional Medical Center

Mission, TX • On-site

Per diem

Posted 10 days ago

Mission Regional Medical Center rating

5.6

Company rating: 5.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

886th of 1,004 rated hospitals

Job description

Overview
We are seeking a PBX Operator, also referred to as a Switchboard Operator or Communication Operator in our communications department. The PBX Operator is responsible for answering the switchboard and overhead pages, greeting visitors, and directing them to the appropriate departments, while also monitoring hospital alarms and maintaining knowledge of the policies and procedures for all hospital emergency codes. This position is on a per diem basis, meaning PD/PRN as needed.
Shift's Available: Variable
Employment Type: Per Diem (PD/PRN)
Hours: Variable
Location: Mission Regional Medical Center - Mission, TX
Responsibilities
Essential Duties and Responsibilities (includes, but not limited to):
  • Answer and route incoming calls to the appropriate hospital departments, physicians, or staff promptly and courteously
  • Assist visitors and callers by providing information or directing them to the appropriate contacts, and promptly handle emergency calls by connecting them to response teams or on-call personnel
  • Monitor and maintain the telephone system by reporting malfunctions to technical support and keeping accurate call logs and messages for staff and departments
  • Support communication during hospital emergencies or critical events by coordinating calls and information flow
  • Ensure compliance with hospital policies and maintain confidentiality when handling sensitive information

Qualifications
Before we go any further, we do have some deal-breakers. You must have:
  1. High School Diploma or Equivalent required (effective 4/1/14 for all new hires).
  2. Previous PBX experience preferred.
  3. Previous experience in office or receptionist.
  4. Effective written, verbal communication, and interpersonal skills.
  5. Ability to multi-task, prioritize needs to meet required timelines.
  6. Analytical and problem-solving skills.
  7. Customer Services experience preferred.

Employment Status
Per Diem
Shift
Days
Equal Employment Opportunity
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

What Mission Regional Medical Center employees say

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Benefits

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Get the full story on Breakroom

Mission Regional Medical center logo

About Mission Regional Medical center

Sourced by ZipRecruiter

Mission Regional Medical Center is a 297-bed non-profit community hospital that provides inpatient and outpatient hospital services to the people of the Rio Grande Valley. Rated one of the top hospitals in the country for clinical excellence in many services, including maternity and orthopedic care, Mission Regional Medical Center has been offering quality health care for more than 65 years.

Industry

Hospitals

Company size

51 - 200 Employees

Headquarters location

Mission, TX, US

Year founded

1954

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