PBX Operator
San Gabriel, CA · On-site
$23/hr
PBX Operator is required to answer incoming phone calls and direct them to the right person or department, answer customer questions and complaints, and direct callers to various locations within the ...
PBX Operator
San Gabriel, CA · On-site
$23/hr
PBX Operator is required to answer incoming phone calls and direct them to the right person or department, answer customer questions and complaints, and direct callers to various locations within the ...
PBX Operator
Mission, TX · On-site
The PBX Operator is responsible for answering the switchboard and overhead pages, greeting visitors, and directing them to the appropriate departments, while also monitoring hospital alarms and ...
PBX Operator
Mission, TX · On-site
The PBX Operator is responsible for answering the switchboard and overhead pages, greeting visitors, and directing them to the appropriate departments, while also monitoring hospital alarms and ...
PBX Operator is required to answer incoming phone calls and direct them to the right person or department, answer customer questions and complaints, and direct callers to various locations within the ...
PBX Operator is required to answer incoming phone calls and direct them to the right person or department, answer customer questions and complaints, and direct callers to various locations within the ...
PBX Operator
Medical
Life
Retirement
PBX Operator Part-Time, Days * Direct incoming calls from the switchboard and patient information lines in a courteous and professional manner. * Monitor alarms and emergency telephones in the ...
PBX Operator
Medical
Life
Retirement
PBX Operator Part-Time, Days * Direct incoming calls from the switchboard and patient information lines in a courteous and professional manner. * Monitor alarms and emergency telephones in the ...
PBX Operator
Mission, TX · On-site
The PBX Operator is responsible for answering the switchboard and overhead pages, greeting visitors, and directing them to the appropriate departments, while also monitoring hospital alarms and ...
PBX Operator
Mission, TX · On-site
The PBX Operator is responsible for answering the switchboard and overhead pages, greeting visitors, and directing them to the appropriate departments, while also monitoring hospital alarms and ...
Responsibilities The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors ...
Responsibilities The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors ...
PBX Operator
Garden City, MI · On-site
The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital ...
PBX Operator
Garden City, MI · On-site
The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital ...
PBX Operator
Garden City, MI · On-site
Responsibilities The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors ...
PBX Operator
Garden City, MI · On-site
Responsibilities The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors ...
PBX Operator
Garden City, MI · On-site
The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital ...
PBX Operator
Garden City, MI · On-site
The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital ...
Responsibilities The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors ...
Responsibilities The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors ...
PBX Operator
Bluffton, SC · On-site
PBX Operator SUMMARY The PBX Operator functions as the heartbeat for the hotel, processing all incoming and outgoing communications. We are seeking a motivated and customer service oriented PBX ...
PBX Operator
Bluffton, SC · On-site
PBX Operator SUMMARY The PBX Operator functions as the heartbeat for the hotel, processing all incoming and outgoing communications. We are seeking a motivated and customer service oriented PBX ...
PBX Operator
Atlanta, GA · On-site
The PBX Operator is a highly interactive role, answering and directing calls and providing information to the outside community as well as internal patients, visitors, and staff. This role also ...
New
PBX Operator
Atlanta, GA · On-site
The PBX Operator is a highly interactive role, answering and directing calls and providing information to the outside community as well as internal patients, visitors, and staff. This role also ...
New
PBX Operator
Lexington, KY · On-site
Medical
Life
Retirement
PBX Operator Part-Time, Days * Direct incoming calls from the switchboard and patient information lines in a courteous and professional manner. * Monitor alarms and emergency telephones in the ...
PBX Operator
Lexington, KY · On-site
Medical
Life
Retirement
PBX Operator Part-Time, Days * Direct incoming calls from the switchboard and patient information lines in a courteous and professional manner. * Monitor alarms and emergency telephones in the ...
PBX Operator
Fort Worth, TX · On-site
Medical
Dental
Vision
Life
Retirement
PTO
As a(an) PBX Operator with Medical City Alliance you can be a part of an organization that is devoted to giving back! Job Summary and Qualifications As a PBX Operator, you will provide positive ...
PBX Operator
Fort Worth, TX · On-site
Medical
Dental
Vision
Life
Retirement
PTO
As a(an) PBX Operator with Medical City Alliance you can be a part of an organization that is devoted to giving back! Job Summary and Qualifications As a PBX Operator, you will provide positive ...
PBX Operator
Olympic Valley, CA · On-site
$25/hr
The PBX Operator is responsible for providing exceptional telephone and communication services to resort guests, visitors, and colleagues while serving as an important point of contact for the ...
PBX Operator
Olympic Valley, CA · On-site
$25/hr
The PBX Operator is responsible for providing exceptional telephone and communication services to resort guests, visitors, and colleagues while serving as an important point of contact for the ...
PBX Operator
Wilmington, NC · On-site
SUMMARY The PBX Operator is responsible for: * Answer phones a pleasant and courteous manner. * Ensure that all prompt responses are completed. * Performs as concierge in most cases. JOB ...
PBX Operator
Wilmington, NC · On-site
SUMMARY The PBX Operator is responsible for: * Answer phones a pleasant and courteous manner. * Ensure that all prompt responses are completed. * Performs as concierge in most cases. JOB ...
PBX Operator
Anaheim, CA · On-site
$26.70/hr
Responsibilities The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors ...
PBX Operator
Anaheim, CA · On-site
$26.70/hr
Responsibilities The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors ...
The PBX Operator is responsible for providing exceptional telephone and communication services to resort guests, visitors, and colleagues while serving as an important point of contact for the ...
The PBX Operator is responsible for providing exceptional telephone and communication services to resort guests, visitors, and colleagues while serving as an important point of contact for the ...
PBX Operator
CA · On-site
$25/hr
The PBX Operator is responsible for providing exceptional telephone and communication services to resort guests, visitors, and colleagues while serving as an important point of contact for the ...
PBX Operator
CA · On-site
$25/hr
The PBX Operator is responsible for providing exceptional telephone and communication services to resort guests, visitors, and colleagues while serving as an important point of contact for the ...
PBX Operator
Wilmington, NC · On-site
SUMMARY The PBX Operator is responsible for: * Answer phones a pleasant and courteous manner. * Ensure that all prompt responses are completed. * Performs as concierge in most cases. JOB ...
PBX Operator
Wilmington, NC · On-site
SUMMARY The PBX Operator is responsible for: * Answer phones a pleasant and courteous manner. * Ensure that all prompt responses are completed. * Performs as concierge in most cases. JOB ...
PBX Operator information
See salary details
$10.82 - $12.35
2% of jobs
$12.35 - $13.88
6% of jobs
$13.88 - $15.41
13% of jobs
$15.82 is the 25th percentile. Wages below this are outliers.
$15.41 - $16.94
15% of jobs
The median wage is $18.31 / hr.
$16.94 - $18.47
16% of jobs
$18.47 - $20
15% of jobs
$20 - $21.53
8% of jobs
$21.56 is the 75th percentile. Wages above this are outliers.
$21.53 - $23.06
11% of jobs
$23.06 - $24.58
8% of jobs
$24.58 - $26.11
4% of jobs
$26.11 - $27.64
2% of jobs
$10
$19
$27
How much do pbx operator jobs pay per hour?
As of Aug 19, 2026, the average hourly pay for pbx operator in the United States is $20.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.88 per hour, depending on experience, location, and employer.
What is a PBX operator?
PBX Operators, or Private Branch Exchange Operators, are responsible for managing incoming and outgoing telephone calls within an organization. They operate a switchboard or computerized phone system to route calls to the appropriate departments or individuals. In addition to handling calls, PBX Operators may take messages, provide information to callers, and perform basic administrative tasks. Their role is essential in ensuring smooth communication within a company, especially in environments with high call volumes.
What are the key skills and qualifications needed to thrive as a PBX operator, and why are they important?
To thrive as a PBX Operator, you need excellent telephone etiquette, multitasking skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call management software, and office communication tools is typically required. Strong interpersonal skills, attention to detail, and the ability to remain calm under pressure help PBX Operators stand out. These skills ensure efficient communication flow, positive customer experiences, and smooth coordination within organizations.
What are some common challenges PBX operators face in managing high call volumes, and how can they effectively handle these situations?
PBX Operators often encounter periods of high call volume, especially during peak business hours or special events. Managing multiple incoming lines while maintaining professionalism and accuracy can be challenging. Effective operators rely on strong multitasking skills, prioritize urgent calls, and use standardized scripts to ensure consistency. Familiarity with the PBX system's features, such as call holding and transferring, also helps streamline workflow. Regular training and staying calm under pressure are key to successfully handling these busy periods.
What is the difference between Pbx Operator vs Receptionist?
| Aspect | Pbx Operator | Receptionist |
|---|---|---|
| Credentials | High school diploma; training in phone systems | High school diploma; customer service skills |
| Work Environment | Call centers, corporate offices, hotels | Front desk, corporate offices, medical facilities |
| Employer & Industry Usage | Telecommunications, hospitality, corporate | Healthcare, corporate, hospitality |
| Primary Role | Manage phone systems, direct calls | Greet visitors, handle inquiries |
While both roles involve communication and customer interaction, a Pbx Operator primarily manages phone systems and directs calls within organizations, whereas a Receptionist handles visitor greetings and general front desk duties. The roles often overlap in customer service but differ in specific responsibilities and work environments.
How do you become a Pbx operator?
To become a PBX operator, individuals typically need a high school diploma or equivalent and should develop strong communication and customer service skills. On-the-job training is common, and familiarity with telephone systems and basic computer skills are often required; some employers may prefer candidates with previous experience in call centers or administrative roles.
Is being a Pbx operator a stressful job?
Being a PBX operator can be moderately stressful due to the need to handle multiple calls efficiently and maintain clear communication. The job often requires attention to detail, good customer service skills, and the ability to work in a fast-paced environment, but it generally involves routine tasks with predictable schedules. Stress levels vary depending on the work environment and call volume.
More about PBX Operator jobs
What cities are hiring for Pbx Operator jobs?
Cities with the most Pbx Operator job openings:
What are the most commonly searched types of Pbx Operator jobs?
The most popular types of Pbx Operator jobs are:
Who are the top companies hiring for Pbx Operator jobs?
The top employers for Pbx Operator jobs are:
What states have the most Pbx Operator jobs?
States with the most job openings for Pbx Operator jobs include:
What job categories do people searching Pbx Operator jobs look for?
The top searched job categories for Pbx Operator jobs are:
What are popular job titles related to Pbx Operator jobs?
For Pbx Operator jobs, the most frequently searched job titles are:
AHMC Healthcare rating
7.1
Based on 14 frontline employees who took The Breakroom Quiz
Job description
Overview
All employees are expected to perform their duties in alignment with the vision and values of the organization. The person doing this job is responsible for a variety of tasks that lead to a high level of customer satisfaction in the most cost-effective manner.
PBX Operator is required to answer incoming phone calls and direct them to the right person or department, answer customer questions and complaints, and direct callers to various locations within the hospital property.
This position requires a thorough knowledge of the hospital switchboard, a complete knowledge of all departmental functions, employees and physicians, by name. A sincere and empathetic vocal response must be presented clearly to each and every caller.
This position requires the full understanding and active participation in fulfilling the Mission of San Gabriel Medical Center. It is expected that the employee will demonstrate behavior consistent with the Core Values.
Responsibilities
The PBX Operator duties and responsibilities include but not limited to:
Provide customer service and service recovery as needed, answer calls, transfer calls, putting calls on hold, dialing long distance calls for staff, giving directions, overhead paging, maintaining call logs/code logs, properly and professionally respond to all codes, including code red, code blue, code white, code pink, code yellow, code grey, code silver, code orange, code green, code stroke, code triage internal/external, rapid response (RRT) code stat and code 22.
Qualifications
EDUCATION/TRAINING/EXPERIENCE
High school graduate or equivalent.
Two years telephone PBX experience or two years workexperience within a hospital highly preferred.
Excellent communication skills to interact with Hospital personnel, Doctors, patients and outside callers. Computer skills also required.
LICENSES/CERTIFICATIONS
N/A
All employees are expected to perform their duties in alignment with the vision and values of the organization. The person doing this job is responsible for a variety of tasks that lead to a high level of customer satisfaction in the most cost-effective manner.
PBX Operator is required to answer incoming phone calls and direct them to the right person or department, answer customer questions and complaints, and direct callers to various locations within the hospital property.
This position requires a thorough knowledge of the hospital switchboard, a complete knowledge of all departmental functions, employees and physicians, by name. A sincere and empathetic vocal response must be presented clearly to each and every caller.
This position requires the full understanding and active participation in fulfilling the Mission of San Gabriel Medical Center. It is expected that the employee will demonstrate behavior consistent with the Core Values.
Responsibilities
The PBX Operator duties and responsibilities include but not limited to:
Provide customer service and service recovery as needed, answer calls, transfer calls, putting calls on hold, dialing long distance calls for staff, giving directions, overhead paging, maintaining call logs/code logs, properly and professionally respond to all codes, including code red, code blue, code white, code pink, code yellow, code grey, code silver, code orange, code green, code stroke, code triage internal/external, rapid response (RRT) code stat and code 22.
Qualifications
EDUCATION/TRAINING/EXPERIENCE
High school graduate or equivalent.
Two years telephone PBX experience or two years workexperience within a hospital highly preferred.
Excellent communication skills to interact with Hospital personnel, Doctors, patients and outside callers. Computer skills also required.
LICENSES/CERTIFICATIONS
N/A
What AHMC Healthcare employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About AHMC Healthcare
Sourced by ZipRecruiter
Caring for you and your loved ones is our top priority. We encourage our patients to be involved in the care process, and to communicate with our staff about their experience. From our admitting staff, to nurses, patient experience managers, and administration - we're here because we care. Physicians and facility staff are dedicated to achieving the highest level of clinical excellence. AHMC Healthcare hospitals have advanced diagnostics tools such as the MRI GE Signa HDxt1.5TMR system and the Toshiba Aquilon 128-slice CT scanner. Anaheim Regional Medical Center's Heart Center has the second largest volume of open heart surgeries in Orange County. Members of our Nursing staff have been recognized at the Hospital Heroes Awards and the SeniorServ Senior Care Hero Awards. Whichever AHMC Healthcare hospital you choose, you will be choosing a facility dedicated to delivering quality service and care.
Company size
5,001 - 10,000 Employees
Headquarters location
Alhambra, CA, US
Year founded
2004