ITSM Administrator
Austin, TX ยท On-site
ITSM, CSM, Flow Designer, Service Catalog, scripting (GlideScript) * HaloITSM : workflow configuration, SLA management, API/OAuth2, CSAT, reporting * Other tools considered : Freshservice, Jira ...
Austin, TX ยท On-site
ITSM, CSM, Flow Designer, Service Catalog, scripting (GlideScript) * HaloITSM : workflow configuration, SLA management, API/OAuth2, CSAT, reporting * Other tools considered : Freshservice, Jira ...
Austin, TX ยท On-site
ITSM, CSM, Flow Designer, Service Catalog, scripting (GlideScript) * HaloITSM : workflow configuration, SLA management, API/OAuth2, CSAT, reporting * Other tools considered : Freshservice, Jira ...
ITSM Support Analyst Remote The ITSM Support Analyst provides configuration and administrative support of the Atlassian tool suite, including multiple instances of Jira Service Management, Confluence ...
ITSM Support Analyst Remote The ITSM Support Analyst provides configuration and administrative support of the Atlassian tool suite, including multiple instances of Jira Service Management, Confluence ...
Develop ITSM performance metrics, KPIs, service level agreements (SLAs), and reporting dashboards. * Work with ITSM platforms such as ServiceNow, BMC Remedy, or equivalent tools, including ...
Develop ITSM performance metrics, KPIs, service level agreements (SLAs), and reporting dashboards. * Work with ITSM platforms such as ServiceNow, BMC Remedy, or equivalent tools, including ...
$54.50 - $75/hr
We are currently seeking a ServiceNow ITSM (Information Technology Service Management) lead that will play a critical role in driving the effectiveness, efficiency, and continuous improvement of ...
New
$54.50 - $75/hr
We are currently seeking a ServiceNow ITSM (Information Technology Service Management) lead that will play a critical role in driving the effectiveness, efficiency, and continuous improvement of ...
New
$72 - $90.50/hr
ITSM Platform Architect - AI-Enabled ITSM Location: Philadelphia, PA Full-Time Summary: Seeking a senior ITSM Platform Architect to support onshore IT operations with a strong focus on AI-enabled ...
$72 - $90.50/hr
ITSM Platform Architect - AI-Enabled ITSM Location: Philadelphia, PA Full-Time Summary: Seeking a senior ITSM Platform Architect to support onshore IT operations with a strong focus on AI-enabled ...
Flexible schedule * Opportunity for advancement Hi Professionals Hope you are doing well Certified ITSM Architect Multiple Remote Roles ITSM Certification Mandatory o Develop strategies for ...
Quick apply
Flexible schedule * Opportunity for advancement Hi Professionals Hope you are doing well Certified ITSM Architect Multiple Remote Roles ITSM Certification Mandatory o Develop strategies for ...
San Francisco, CA ยท On-site
$63.50 - $87.50/hr
ServiceNow ITSM Developer Location: Cincinnati, OH / San Francisco, CA (Onsite) Experience: 10 + Years Job Summary: We are looking for a ServiceNow ITSM Developer with strong experience in developing ...
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San Francisco, CA ยท On-site
$63.50 - $87.50/hr
ServiceNow ITSM Developer Location: Cincinnati, OH / San Francisco, CA (Onsite) Experience: 10 + Years Job Summary: We are looking for a ServiceNow ITSM Developer with strong experience in developing ...
$82K - $109K/yr
Senior ITSM Analyst Moorings Park is seeking a detail-oriented and process-driven Senior ITSM Analyst to lead the design and continuous improvement of IT Service Management (ITSM) processes. This ...
$82K - $109K/yr
Senior ITSM Analyst Moorings Park is seeking a detail-oriented and process-driven Senior ITSM Analyst to lead the design and continuous improvement of IT Service Management (ITSM) processes. This ...
Austin, TX ยท On-site
ITSM, CSM, Flow Designer, Service Catalog, scripting (GlideScript) * HaloITSM : workflow configuration, SLA management, API/OAuth2, CSAT, reporting * Other tools considered : Freshservice, Jira ...
Austin, TX ยท On-site
ITSM, CSM, Flow Designer, Service Catalog, scripting (GlideScript) * HaloITSM : workflow configuration, SLA management, API/OAuth2, CSAT, reporting * Other tools considered : Freshservice, Jira ...
Cincinnati, OH ยท Remote
$51.75 - $71.25/hr
We are seeking an experienced ITSM Engineer with deep expertise in the ServiceNow platform to join a high-performing Agile/Kanban team. The ideal candidate will be responsible for ServiceNow ...
Cincinnati, OH ยท Remote
$51.75 - $71.25/hr
We are seeking an experienced ITSM Engineer with deep expertise in the ServiceNow platform to join a high-performing Agile/Kanban team. The ideal candidate will be responsible for ServiceNow ...
Business Systems Analyst (ITSM) Primary Location: Westlake, TX Secondary location: Merrimack, NH Skills: - TSM Product Platform Fundamentals - Requirements Analysis - User Story Development - Test ...
Business Systems Analyst (ITSM) Primary Location: Westlake, TX Secondary location: Merrimack, NH Skills: - TSM Product Platform Fundamentals - Requirements Analysis - User Story Development - Test ...
We have an opening for IT Service Management (ITSM) consultant at Saint Louis, MO. Kindly apply with your updated resume if you are interested. Please find the job details below: Position: IT Service ...
New
We have an opening for IT Service Management (ITSM) consultant at Saint Louis, MO. Kindly apply with your updated resume if you are interested. Please find the job details below: Position: IT Service ...
New
$47K - $69K/yr
Summary The ITSM Specialist serves on the IT Service Management (ITSM) team within Information Technology Services (ITS). The team is responsible for IT service management, including the knowledge ...
$47K - $69K/yr
Summary The ITSM Specialist serves on the IT Service Management (ITSM) team within Information Technology Services (ITS). The team is responsible for IT service management, including the knowledge ...
Naples, FL ยท On-site
$84K - $111K/yr
The Senior ITSM Analyst works closely with the CIO, IT team, and business stakeholders to drive ITIL-based process maturity, improve service delivery, and support a high-quality experience for both ...
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Naples, FL ยท On-site
$84K - $111K/yr
The Senior ITSM Analyst works closely with the CIO, IT team, and business stakeholders to drive ITIL-based process maturity, improve service delivery, and support a high-quality experience for both ...
Westlake, TX ยท On-site
Business Systems Analyst (ITSM) Primary Location: Westlake, TX Secondary location: Merrimack, NH Skills: - TSM Product Platform Fundamentals - Requirements Analysis - User Story Development - Test ...
Quick apply
Westlake, TX ยท On-site
Business Systems Analyst (ITSM) Primary Location: Westlake, TX Secondary location: Merrimack, NH Skills: - TSM Product Platform Fundamentals - Requirements Analysis - User Story Development - Test ...
Fresno, CA ยท On-site
$45.69 - $59.40/hr
Responsibilities We are seeking an Ivsanti ITSM System Administrator to build, enhance, and maintain our enterprise service management platform supporting our Internal Service Desk as well as ...
Fresno, CA ยท On-site
$45.69 - $59.40/hr
Responsibilities We are seeking an Ivsanti ITSM System Administrator to build, enhance, and maintain our enterprise service management platform supporting our Internal Service Desk as well as ...
ITSM Functional Consultant / ITSM Business Process Consultant Job Location: McLean, VA Need candidates who are Local to McLean OR willing to relocate to McLean. Work Model: Onsite from Day1 - Hybrid ...
ITSM Functional Consultant / ITSM Business Process Consultant Job Location: McLean, VA Need candidates who are Local to McLean OR willing to relocate to McLean. Work Model: Onsite from Day1 - Hybrid ...
Teaneck, NJ ยท On-site
They are seeking a Global ITSM Manager to lead a global service desk organization, ensuring high-quality IT support across various regions while managing performance and service quality.
Teaneck, NJ ยท On-site
They are seeking a Global ITSM Manager to lead a global service desk organization, ensuring high-quality IT support across various regions while managing performance and service quality.
Fresno, CA ยท Remote
$45.69 - $59.40/hr
We are seeking an Ivsanti ITSM System Administrator to build, enhance, and maintain our enterprise service management platform supporting our Internal Service Desk as well as enterprise support for ...
Fresno, CA ยท Remote
$45.69 - $59.40/hr
We are seeking an Ivsanti ITSM System Administrator to build, enhance, and maintain our enterprise service management platform supporting our Internal Service Desk as well as enterprise support for ...
San Francisco, CA ยท On-site
$63.50 - $87.50/hr
Role Summary We are seeking a Senior ServiceNow ITSM Developer with strong hands-on experience in ITSM module implementations, workflow automation, Service Catalog, and Service Portal/UI Builder
San Francisco, CA ยท On-site
$63.50 - $87.50/hr
Role Summary We are seeking a Senior ServiceNow ITSM Developer with strong hands-on experience in ITSM module implementations, workflow automation, Service Catalog, and Service Portal/UI Builder
$32K - $41K
7% of jobs
$41K - $50K
14% of jobs
$51.5K is the 25th percentile. Wages below this are outliers.
$50K - $59K
24% of jobs
The median wage is $63.5K / yr.
$59K - $68K
9% of jobs
$68K - $77K
5% of jobs
$77K - $86K
15% of jobs
$86.8K is the 75th percentile. Wages above this are outliers.
$86K - $95K
3% of jobs
$95K - $104K
6% of jobs
$104K - $113K
4% of jobs
$113K - $122K
12% of jobs
$122K - $131K
0% of jobs
$32K
$75.3K
$131K
| Aspect | Itsm | Service Desk Analyst |
|---|---|---|
| Certifications | ITIL, Service Management certifications | ITIL, Service Desk certifications often preferred |
| Work Environment | IT service management teams, enterprise IT departments | Help desks, support centers, customer service environments |
| Industry Usage | IT service providers, large organizations | IT support, customer service roles across industries |
| Primary Focus | Managing IT services, incident and problem management | Handling user requests, troubleshooting, incident resolution |
While both Itsm and Service Desk Analyst roles involve IT support, Itsm refers to the broader IT Service Management framework and processes, whereas a Service Desk Analyst primarily focuses on user support and incident resolution within that framework. The Service Desk Analyst role is often a component of an Itsm strategy, making them closely related but distinct in scope.

Full-time
Medical, Dental, Vision, Life, Retirement
Posted 6 days ago
Join a team that values your ambition and empowers your growth
At Corient, we help high- and ultra-high-net-worth individuals and families to enjoy a full life, while enabling them to preserve their wealth for future generations, and provide for the people, causes and communities they care about. We focus on exceeding expectations, simplifying lives, and establishing legacies that last for generations. We are always looking for talented and motivated individuals to join our team. If you want to work for a company that values your contributions and supports your growth, we would like to meet you.
We are seeking a highly skilled, detail-oriented ITSM Administrator to own, configure, and continuously enhance our IT Service Management (ITSM) platform. This role is responsible for ensuring the platform delivers measurable value across IT and the broader business through scalable workflows, strong data governance, and optimized service delivery processes.
Sitting at the intersection of process design and technical execution, you will partner closely with Service Desk, Infrastructure, Incident & Change Management, and business stakeholders to translate operational requirements into effective, sustainable platform solutions.
Platform ExpertiseHands-on experience with at least one of the following platforms is required:
Physical Requirements
This position requires the physical capabilities to work in an office environment, which may include prolonged periods of sitting at a desk and working on a computer. Corient seeks to make reasonable accommodations that enable individuals with disabilities to perform essential duties when possible.
This position may require the ability to lift up to 15 pounds.
This position is required to work onsite 4 days per week.
U.S. Eligibility Requirements
Must be 18 years of age or older.
Must have unrestricted work authorization to work in the United States. For U.S. employment opportunities, Corient hires U.S. citizens or permanent residents. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Corient will require proof of work authorization.
Corient participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Must be willing to execute Corient's Employee Agreement or Confidentiality and Non-Disclosure Agreement, which require, among other things, post-employment obligations relating to non-solicitation, confidentiality, and non-disclosure.
What You Can Expect from Us
Our dedication to the Employee Experience at Corient is aimed at supporting, empowering, and inspiring our talented team through:
401(k) Plan with Employer Matching
Four Medical Plan options that is generously subsidized by Corient
Employer paid Dental, Vision & Life and AD&D Insurance
Employer paid Short-term & Long-term Disability
Paid Maternity & Parental Leave
Flexible Spending Accounts& Health Savings Accounts
Dependent Care FSA
Commuter & Transit FSA
Corporate Discount Program - Perkspot
Training Reimbursement
Paid Professional Designations
Giving back to the community - Volunteer days
Corient is one of the fastest-growing wealth management platforms in the United States. We have over 40 offices located across the country that serve more than 15,000 clients and manage over $220 billion in client assets. We combine a boutique's personal service, creativity and objective advice with the extensive resources and vast intellectual capital of an innovative industry leader to create a profoundly different wealth management experience for our clients.
Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all our employees and expect each of our employees to honor this commitment in their daily responsibilities.
We are an equal opportunity employer. All candidates will be recruited and, if applicable, selected and employed without regard to sex, race, religion, marital status, veteran status, age, national origin, sexual orientation, gender identity, color, creed, ancestry, disability, genetic information or any other basis prohibited by law.
This position description is intended to provide a general overview of the expectations and responsibilities of this position and may not include all tasks that may be assigned. As the nature of business demands change, so may the functions of this position. Additional duties and responsibilities may be assigned with or without notice.
Corient refers to the separate but affiliated entities under common control of Corient Holdings Inc. Client assets include all assets of Corient Holdings Inc., including majority- and minority-owned businesses.