BMC Remedy SME
Huntsville, AL · On-site
... of Remedy ITSM modules including Incident, Problem, Change, Asset, SLM, Knowledge Management, SRM ... BMC Remedy Systems * Application of ITIL * ​​​​​ CMDB
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Huntsville, AL · On-site
... of Remedy ITSM modules including Incident, Problem, Change, Asset, SLM, Knowledge Management, SRM ... BMC Remedy Systems * Application of ITIL * ​​​​​ CMDB
Quick apply
Huntsville, AL · On-site
... of Remedy ITSM modules including Incident, Problem, Change, Asset, SLM, Knowledge Management, SRM ... BMC Remedy Systems * Application of ITIL * ​​​​​ CMDB
Alpharetta, GA · On-site
Company Description Roles and Responsibilities: • Support Remedy and ITSM tools in relation to ... for BMC Remedy and other ITSM tools providing guidance • Gather and prioritize client ...
Alpharetta, GA · On-site
Company Description Roles and Responsibilities: • Support Remedy and ITSM tools in relation to ... for BMC Remedy and other ITSM tools providing guidance • Gather and prioritize client ...
Houston, TX · On-site
This temporary role is ideal for a seasoned professional with deep expertise in BMC Helix Digital Workplace, Business Workflows, Innovation Studio, ITSM, and Remedy AR System. * This is a key role in ...
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Houston, TX · On-site
This temporary role is ideal for a seasoned professional with deep expertise in BMC Helix Digital Workplace, Business Workflows, Innovation Studio, ITSM, and Remedy AR System. * This is a key role in ...
Performs ITSM Remedy installation, testing and production support activities. Executes day-to-day BMC Remedy administration, maintenance, configuration, patches and upgrade tasks. Monitors and ...
Performs ITSM Remedy installation, testing and production support activities. Executes day-to-day BMC Remedy administration, maintenance, configuration, patches and upgrade tasks. Monitors and ...
BMC Education with 7 or more years of experience analyzing, designing, developing, implementing, training, documenting, upgrading, and deploying Remedy ITSM. * The ability to work system level ...
BMC Education with 7 or more years of experience analyzing, designing, developing, implementing, training, documenting, upgrading, and deploying Remedy ITSM. * The ability to work system level ...
BMC Education with 7 or more years of experience analyzing, designing, developing, implementing, training, documenting, upgrading, and deploying Remedy ITSM. * The ability to work system level ...
BMC Education with 7 or more years of experience analyzing, designing, developing, implementing, training, documenting, upgrading, and deploying Remedy ITSM. * The ability to work system level ...
Lead BMC Remedy / Helix ITSM Administrator, Washington, DC We are looking for a qualified candidate to work as a full-time Lead BMC Remedy/Helix ITSM Administrator with experience for a Government ...
Lead BMC Remedy / Helix ITSM Administrator, Washington, DC We are looking for a qualified candidate to work as a full-time Lead BMC Remedy/Helix ITSM Administrator with experience for a Government ...
Senior BMC Remedy / Helix ITSM Administrator, Washington, DC We are looking for a qualified candidate to work as a full-time Senior BMC Remedy/Helix ITSM Administrator with experience for a ...
Senior BMC Remedy / Helix ITSM Administrator, Washington, DC We are looking for a qualified candidate to work as a full-time Senior BMC Remedy/Helix ITSM Administrator with experience for a ...
WV · On-site
Application Processing, BMC Helix, BMC Remedy, BMC Remedy IT Service Management (ITSM), Developer Studio Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 5 + years of related ...
Application Processing, BMC Helix, BMC Remedy, BMC Remedy IT Service Management (ITSM), Developer Studio Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 5 + years of related ...
Hanscom Air Force Base, MA · On-site
$135/hr
REQUIRED QUALIFICATIONS / SKILLS * 10 years of BMC AR and ITSM Certifications Required * BMC Remedy IT Service Management 7.x: Advanced Solutions for Incident and Problem Management or higher * BMC ...
Hanscom Air Force Base, MA · On-site
$135/hr
REQUIRED QUALIFICATIONS / SKILLS * 10 years of BMC AR and ITSM Certifications Required * BMC Remedy IT Service Management 7.x: Advanced Solutions for Incident and Problem Management or higher * BMC ...
Familiarity with BMC Remedy ITSM. Strong troubleshooting, communication, and customer service skills. Meet DoD 8570 requirements (Security+, CND, GFACT, or GSEC)
Familiarity with BMC Remedy ITSM. Strong troubleshooting, communication, and customer service skills. Meet DoD 8570 requirements (Security+, CND, GFACT, or GSEC)
Provide Development leadership for BMC Remedy/ITSM implementation * Develop and support custom workflow and forms to allow the Remedy product to meet specific business requirements identified by our ...
Provide Development leadership for BMC Remedy/ITSM implementation * Develop and support custom workflow and forms to allow the Remedy product to meet specific business requirements identified by our ...
$93K - $127K/yr
Provide system engineering and analysis support the BMC Remedy ITSM, Remedy Analytics, Remedy SLM, Remedy SRM, and Remedy RKM for the Army enterprise including installation, integration, maintenance ...
$93K - $127K/yr
Provide system engineering and analysis support the BMC Remedy ITSM, Remedy Analytics, Remedy SLM, Remedy SRM, and Remedy RKM for the Army enterprise including installation, integration, maintenance ...
Sierra Vista, AZ · On-site
$93K - $127K/yr
Provide system engineering and analysis support the BMC Remedy ITSM, Remedy Analytics, Remedy SLM, Remedy SRM, and Remedy RKM for the Army enterprise including installation, integration, maintenance ...
Sierra Vista, AZ · On-site
$93K - $127K/yr
Provide system engineering and analysis support the BMC Remedy ITSM, Remedy Analytics, Remedy SLM, Remedy SRM, and Remedy RKM for the Army enterprise including installation, integration, maintenance ...
$40 - $60/hr
We are seeking a skilled and experienced Helix ITSM Migration Specialist to join our team for a critical BMC Remedy Helix Migration Project. The ideal candidate will bring deep technical expertise in ...
$40 - $60/hr
We are seeking a skilled and experienced Helix ITSM Migration Specialist to join our team for a critical BMC Remedy Helix Migration Project. The ideal candidate will bring deep technical expertise in ...
Operate and maintain the JSP and ANC ITSM applications, including BMC Remedy and the RightStar CAC-enabled application; provide infrastructure and software version upgrades as required by the vendor ...
Operate and maintain the JSP and ANC ITSM applications, including BMC Remedy and the RightStar CAC-enabled application; provide infrastructure and software version upgrades as required by the vendor ...
BMC Remedy / Helix Service Desk Professional, Washington, DC We are looking for a qualified ... ITSM experience is a plus. Benefits include medical insurance, dental, vision, flexible spending ...
BMC Remedy / Helix Service Desk Professional, Washington, DC We are looking for a qualified ... ITSM experience is a plus. Benefits include medical insurance, dental, vision, flexible spending ...
$69 - $90.75/hr
ITSM Solution Architect needed for a leading global IT organisation that defines, designs and ... Excellent BMC Remedy Suite v7.6.04 hands-on implementation knowledge * Excellent knowledge of BMC ...
$69 - $90.75/hr
ITSM Solution Architect needed for a leading global IT organisation that defines, designs and ... Excellent BMC Remedy Suite v7.6.04 hands-on implementation knowledge * Excellent knowledge of BMC ...
Bedford, MA · On-site
$137K - $182K/yr
ITSM Certifications required * BMC Certified Professional - The BMC Certified Professional level ... BMC Remedy IT Service Management 7.x: Advanced Solutions for Incident and Problem Management or ...
Bedford, MA · On-site
$137K - $182K/yr
ITSM Certifications required * BMC Certified Professional - The BMC Certified Professional level ... BMC Remedy IT Service Management 7.x: Advanced Solutions for Incident and Problem Management or ...
$38.94 - $45.89
9% of jobs
$45.89 - $52.84
3% of jobs
$55.42 is the 25th percentile. Wages below this are outliers.
$52.84 - $59.79
34% of jobs
The median wage is $61.01 / hr.
$59.79 - $66.74
21% of jobs
$68.73 is the 75th percentile. Wages above this are outliers.
$66.74 - $73.69
28% of jobs
$73.69 - $80.64
0% of jobs
$80.64 - $87.59
0% of jobs
$87.59 - $94.54
0% of jobs
$94.54 - $101.49
0% of jobs
$101.49 - $108.44
0% of jobs
$108.44 - $115.38
5% of jobs
$38
$66
$115
BMC Remedy ITSM professionals are typically responsible for managing, configuring, and maintaining the BMC Remedy platform to support processes like incident, change, and problem management. They often troubleshoot user issues, perform regular system upgrades or patching, and create custom workflows or reports to meet organizational needs. Collaboration with IT support teams, business analysts, and end-users is common to gather requirements and ensure seamless process integration. Most days involve a blend of technical problem-solving, process optimization, and proactive system monitoring to maintain optimal IT service delivery.
To excel as a BMC Remedy ITSM professional, you need a solid understanding of IT Service Management principles, expertise in BMC Remedy Suite administration, and often a degree in computer science or a related field. Familiarity with ITIL frameworks, experience with incident/change/problem management modules, and relevant certifications such as BMC Certified Administrator or ITIL Foundation are highly valued. Strong analytical thinking, communication skills, and a customer-focused attitude help you work effectively with both technical teams and end-users. These abilities are essential to ensure smooth ITSM operations, efficient problem resolution, and alignment with organizational service delivery goals.
A BMC Remedy ITSM job typically involves managing and supporting IT Service Management (ITSM) processes using BMC Remedy software. Professionals in this role configure, customize, and maintain Remedy ITSM modules like Incident, Problem, Change, and Asset Management. They ensure streamlined workflows, troubleshoot issues, and enhance system performance. The role may also include user training, integration with other IT systems, and adherence to ITIL best practices.

Full-time
Posted 12 days ago
JOB DESCRIPTION
Perform upgrade of LDAC BMC Remedy Software within DoD environment. Apply BMC Remedy expertise in GAP analysis, troubleshooting, problem solving, and patching in DoD Remedy environment
JOB REQUIREMENTS
(Requires a Masters +10 years experience or a Bachelors +12 years of experience)
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Recruiting and staffing services
1 - 10 Employees
Huntsville, AL, US