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Bmc Helix Jobs (NOW HIRING)

Judge Group, Inc.

BMC Helix Engineer

Austin, TX · On-site

$60 - $70/hr

We are seeking a skilled BMC Helix Analyst/Engineer to join our team as a contractor on a 12-month contract-to-hire basis. The ideal candidate will have hands-on experience with BMC Helix, with a ...

Appex Innovation

BMC Helix Support Engineer

Chicago, IL · Hybrid

$60/hr

\n \n \n \n \n We are seeking a BMC Helix Support Engineer\/Admin in Chicago, IL for a hybrid role. \n \n \n \n \n \n Summary: \n \n \n \n \n \n A Level 2.5 BMC Helix Support Engineer bridges the gap ...

Appex Innovation

BMC Helix Support Engineer

Chicago, IL · On-site

$60/hr

We are seeking a BMC Helix Support Engineer/Admin in Chicago, IL for a hybrid role. Summary: A Level 2.5 BMC Helix Support Engineer bridges the gap between traditional Level 2 troubleshooting and ...

Appex Innovation

BMC Helix Support Engineer

Chicago, IL · Hybrid

$52 - $60/hr

We are seeking a BMC Helix Support Engineer/Admin in Chicago, IL for a hybrid role. Summary: A Level 2.5 BMC Helix Support Engineer bridges the gap between traditional Level 2 troubleshooting and ...

FM Talent

Senior Helix Professional

Washington, DC · On-site

BMC Helix ITSM SaaS environment, including Asset, Incident, Change, Knowledge, and Service Request Management modules * BMC Helix Smart IT, Digital Workplace Advanced, Digital Workplace Catalog ...

New

GDIT

WV

Application Processing, BMC Helix, BMC Remedy, BMC Remedy IT Service Management (ITSM), Developer Studio Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 5 + years of related ...

CEDENT

BMC Remedy Helix Migration Project

$40 - $60/hr

We are seeking a skilled and experienced Helix ITSM Migration Specialist to join our team for a critical BMC Remedy Helix Migration Project. The ideal candidate will bring deep technical expertise in ...

Experis

Senior Helix Developer

Atlanta, GA · On-site

$60 - $65/hr

BMC Remedy development experience; looking for recent experience and have to be hands-on and cloud based implementations A Senior Helix Developer is responsible for designing, developing, customizing ...

Noblesoft Technologies

Control-M/Helix

Des Moines, IA · On-site

West Des Moines, Iowa - Onsite Duration: 6+ months Local candidates only Required Skills • Hands on Experience in Control-M/Helix scheduling and batch migration. • Experience with BMC Helix ...

GDIT

WV · On-site

BMC Helix, BMC Remedy, BMC Remedy IT Service Management (ITSM), Web Software Development Certifications: None Experience: 5 + years of related experience US Citizenship Required: Yes Transform ...

New

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Bmc Helix information

What is the difference between Bmc Helix vs Bmc Remedy Developer?

AspectBmc HelixBmc Remedy Developer
Primary RoleIT Service Management Platform Administrator and ConfiguratorDevelops, customizes, and maintains Bmc Remedy ITSM applications
Required SkillsPlatform configuration, cloud integration, automationApplication development, scripting, workflow design
Work EnvironmentCloud-based and on-premises ITSM environmentsOn-premises Bmc Remedy environments
CertificationsBmc Helix certifications, ITILBmc Remedy certifications, ITIL

Both roles involve working with Bmc ITSM solutions and require ITIL knowledge. Bmc Helix focuses on cloud-native platform administration and automation, while Bmc Remedy Developers primarily develop and customize Remedy applications. Understanding both roles helps organizations optimize their IT service management strategies.

What are some common challenges faced by BMC Helix administrators and how can they be addressed?

BMC Helix administrators often encounter challenges such as integrating Helix with existing IT infrastructure, managing frequent updates, and customizing workflows to fit organizational needs. Addressing these requires strong collaboration with IT and business teams, staying current with BMC documentation, and leveraging community forums for troubleshooting. Proactive communication and continuous learning are key to overcoming these hurdles and ensuring smooth service management operations.

What is BMC Helix?

BMC Helix is a suite of IT service management (ITSM) and operations management solutions offered by BMC Software. It leverages artificial intelligence and automation to streamline IT processes, improve service delivery, and enhance user experiences. BMC Helix provides cloud-native, SaaS-based tools for incident, problem, change, and asset management, among others, and is widely used by organizations to modernize their IT operations.

What are the key skills and qualifications needed to thrive as a BMC Helix Administrator, and why are they important?

To thrive as a BMC Helix Administrator, you need expertise in IT service management (ITSM), strong problem-solving abilities, and a solid understanding of BMC Helix platform functionalities, often backed by relevant certifications such as BMC Certified Administrator. Familiarity with technical tools like BMC Helix ITSM suite, Remedy, and integration with other ITSM systems is typically required. Excellent communication, analytical thinking, and attention to detail are crucial soft skills for collaborating with stakeholders and ensuring system reliability. These competencies are vital for effective management, customization, and optimization of IT service processes within an organization.
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Bmc Helix jobs near you
Infographic showing various Bmc Helix job openings in the United States as of July 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 83% In-person, and 17% Remote job distribution.

Senior BMC Helix Consultant

Krostech Solutions, LLC

Washington, DC • On-site

Other

Posted 5 days ago

New

Job description

We are seeking an experienced Senior BMC Helix Consultant to join a large enterprise IT organization. This is a hands-on technical role responsible for designing, developing, customizing, integrating, and supporting the BMC Helix ITSM platform and related applications.

The ideal candidate will have extensive experience with BMC Helix ITSM, AR System development, Innovation Studio, Digital Workplace, and enterprise ITSM integrations in complex production environments.

Key Responsibilities
  • Design, develop, customize, and maintain BMC Helix ITSM applications.
  • Configure and customize BMC AR System workflows, forms, filters, active links, and escalations.
  • Develop and maintain applications using BMC Innovation Studio.
  • Configure and support BMC Helix Smart IT, Digital Workplace, and Digital Workplace Catalog.
  • Design and maintain BMC Dashboards and reporting solutions.
  • Develop integrations between BMC Helix and enterprise applications using REST APIs, JDBC, Oracle, SQL Server, PostgreSQL, and related technologies.
  • Perform data migration, workflow development, testing, deployment, and technical documentation.
  • Support enterprise ITSM modernization initiatives and cloud-based Helix environments.
  • Troubleshoot complex production issues and provide ongoing platform support.
  • Collaborate with business and technical stakeholders to gather requirements and deliver technical solutions.
  • Prepare implementation documentation, technical designs, and regular project status updates.
Required Qualifications
  • 5+ years of hands-on experience with BMC Helix ITSM and/or BMC Remedy ITSM.
  • Strong experience with BMC AR System development and administration.
  • Experience with:
    • BMC Helix ITSM
    • BMC Smart IT
    • BMC Innovation Studio
    • BMC Digital Workplace
    • Digital Workplace Catalog
    • BMC Dashboards
  • Hands-on experience developing custom workflows, filters, active links, and escalations.
  • Experience integrating BMC Helix with enterprise applications using REST APIs, JDBC, Oracle, SQL Server, or PostgreSQL.
  • Experience with data migration and ETL tools such as Pentaho Spoon.
  • Strong understanding of IT Service Management (ITSM) processes and best practices.
  • Excellent troubleshooting, analytical, communication, and documentation skills.
Preferred Qualifications
  • Experience supporting large enterprise or public sector environments.
  • Experience with cloud-based BMC Helix implementations.
  • ITIL Foundation or higher certification.
  • BMC Helix or related technical certifications.
  • Experience with enterprise application integrations and automation.
Additional Information
  • Primarily onsite in Washington, DC.
  • Must be legally authorized to work in the United States.
  • Ability to successfully complete a background check is required.

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