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Bmc Helix Jobs (NOW HIRING)

Judge Group, Inc.

BMC Helix Engineer

Austin, TX

$60 - $70/hr

We are seeking a skilled BMC Helix Analyst/Engineer to join our team as a contractor on a 12-month contract-to-hire basis. The ideal candidate will have hands-on experience with BMC Helix, with a ...

CEDENT

BMC Remedy Helix Migration Project

$40 - $60/hr

We are seeking a skilled and experienced Helix ITSM Migration Specialist to join our team for a critical BMC Remedy Helix Migration Project. The ideal candidate will bring deep technical expertise in ...

Noblesoft Technologies

Control-M/Helix

Des Moines, IA · On-site

West Des Moines, Iowa - Onsite Duration: 6+ months Local candidates only Required Skills • Hands on Experience in Control-M/Helix scheduling and batch migration. • Experience with BMC Helix ...

AAA Auto Club Enterprises

ITSM Tools Developer

Costa Mesa, CA · On-site

$57.25 - $78.75/hr

The role involves addressing various requests, performing maintenance, and utilizing tools like BMC Helix and Flexera to enhance operational efficiency across departments. Responsibilities : • No ...

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Bmc Helix information

What is the difference between Bmc Helix vs Bmc Remedy Developer?

AspectBmc HelixBmc Remedy Developer
Primary RoleIT Service Management Platform Administrator and ConfiguratorDevelops, customizes, and maintains Bmc Remedy ITSM applications
Required SkillsPlatform configuration, cloud integration, automationApplication development, scripting, workflow design
Work EnvironmentCloud-based and on-premises ITSM environmentsOn-premises Bmc Remedy environments
CertificationsBmc Helix certifications, ITILBmc Remedy certifications, ITIL

Both roles involve working with Bmc ITSM solutions and require ITIL knowledge. Bmc Helix focuses on cloud-native platform administration and automation, while Bmc Remedy Developers primarily develop and customize Remedy applications. Understanding both roles helps organizations optimize their IT service management strategies.

What are some common challenges faced by BMC Helix administrators and how can they be addressed?

BMC Helix administrators often encounter challenges such as integrating Helix with existing IT infrastructure, managing frequent updates, and customizing workflows to fit organizational needs. Addressing these requires strong collaboration with IT and business teams, staying current with BMC documentation, and leveraging community forums for troubleshooting. Proactive communication and continuous learning are key to overcoming these hurdles and ensuring smooth service management operations.

What is BMC Helix?

BMC Helix is a suite of IT service management (ITSM) and operations management solutions offered by BMC Software. It leverages artificial intelligence and automation to streamline IT processes, improve service delivery, and enhance user experiences. BMC Helix provides cloud-native, SaaS-based tools for incident, problem, change, and asset management, among others, and is widely used by organizations to modernize their IT operations.

What are the key skills and qualifications needed to thrive as a BMC Helix Administrator, and why are they important?

To thrive as a BMC Helix Administrator, you need expertise in IT service management (ITSM), strong problem-solving abilities, and a solid understanding of BMC Helix platform functionalities, often backed by relevant certifications such as BMC Certified Administrator. Familiarity with technical tools like BMC Helix ITSM suite, Remedy, and integration with other ITSM systems is typically required. Excellent communication, analytical thinking, and attention to detail are crucial soft skills for collaborating with stakeholders and ensuring system reliability. These competencies are vital for effective management, customization, and optimization of IT service processes within an organization.
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Bmc Helix jobs near you
Infographic showing various Bmc Helix job openings in the United States as of May 2026, with employment types broken down into 35% Full Time, 6% Part Time, and 59% Contract. Highlights an 82% In-person, and 18% Remote job distribution.

Senior BMC Helix Consultant

Beth Page tech

Houston, TX • On-site

Contractor

Posted 22 days ago

Job description

Title : Senior BMC Helix Consultant
Location : Houston, TX (Onsite)
Duration : 12 Months 
 

Job Description:

  • We are seeking a highly skilled and experienced Senior BMC Helix Consultant to support the design, development, and maintenance of our enterprise ITSM solutions.
  • This temporary role is ideal for a seasoned professional with deep expertise in BMC Helix Digital Workplace, Business Workflows, Innovation Studio, ITSM, and Remedy AR System.
  • This is a key role in enhancing our service management capabilities, supporting integrations, and ensuring the stability and performance of our BMC Helix environment.

 Responsibilities:

  • Design, develop, and maintain BMC Remedy workflows, forms, reports, dashboards, Developer Studio, Innovation Suite, and DWP Catalog.
  • Develop and maintain BMC Helix Business Workflows and Digital Workplace solutions.
  • Lead architecture, configuration, and deployment of BMC Helix solutions.
  • Design and implement integrations with enterprise systems (e.g., identity management, service desks).
  • Troubleshoot complex issues across the full technology stack (application, database, network, OS, client).
  • Collaborate with stakeholders to gather requirements and deliver scalable, maintainable solutions.
  • Develop custom utilities and enhancements to extend BMC Helix capabilities.
  • Provide mentorship and knowledge transfer to internal teams.
  • Participate in beta testing, early access programs, and community engagement initiatives.

 Qualifications Experience:

  • 3+ years of BMC Helix/Remedy development experience.
  • 5+ years of hands-on experience with BMC Remedy/Helix platforms.
  • Proven track record in enterprise ITSM implementations and integrations.
  • Helix Digital Workplace Advanced 20.x and greater.
  • Helix Digital Workplace Catalog 19.x and greater.
  • Helix ITSM 19.x (Professional) and greater.

Technical Skills:

  • Strong knowledge of BMC Remedy ITSM architecture, data model, workflows, and forms.
  • Experience with BMC Digital Workplace and Business Workflows.
  • Proficiency in troubleshooting across application, database, and infrastructure layers.

Other:

  • Strong understanding of ITIL processes and service management best practices.
  • Excellent communication, documentation, and stakeholder engagement skills.
  • Ability to work well within a team.

Preferred

  • Experience with BMC Innovation Studio.
  • Familiarity with BMC Remedy ITSM integrations.
  • REST API Experience is a big plus.