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Bmc Helix Jobs in Florida (NOW HIRING)

Pwc

ServiceNow Deployment- Senior Associate

Tampa, FL

$77K - $202K/yr

ITIL 4 COBIT ISO 27001 ServiceNow Certification(s) BMC Helix Certification(s) Flexera Certification(s) Jira Service Management (JSM) Certification(s) from a leading cloud service provider (AWS, Azure ...

Pwc

ServiceNow Deployment- Senior Associate

Miami, FL

$77K - $202K/yr

ITIL 4 COBIT ISO 27001 ServiceNow Certification(s) BMC Helix Certification(s) Flexera Certification(s) Jira Service Management (JSM) Certification(s) from a leading cloud service provider (AWS, Azure ...

Leidos

Change Ticket Coordinator

Jacksonville, FL

$57K - $104K/yr

Create, update, and close Unified Change tickets in ITSM systems (e.g., BMC Helix, Service Manager, ServiceNow). * Use AI tools to collect, validate, and populate ticket fields. * Track requirements ...

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Bmc Helix information

What is BMC Helix?

BMC Helix is a suite of IT service management (ITSM) and operations management solutions offered by BMC Software. It leverages artificial intelligence and automation to streamline IT processes, improve service delivery, and enhance user experiences. BMC Helix provides cloud-native, SaaS-based tools for incident, problem, change, and asset management, among others, and is widely used by organizations to modernize their IT operations.

What are the key skills and qualifications needed to thrive as a BMC Helix administrator?

To thrive as a BMC Helix Administrator, you need expertise in IT service management (ITSM), strong problem-solving abilities, and a solid understanding of BMC Helix platform functionalities, often backed by relevant certifications such as BMC Certified Administrator. Familiarity with technical tools like BMC Helix ITSM suite, Remedy, and integration with other ITSM systems is typically required. Excellent communication, analytical thinking, and attention to detail are crucial soft skills for collaborating with stakeholders and ensuring system reliability. These competencies are vital for effective management, customization, and optimization of IT service processes within an organization.

What are some common challenges faced by BMC Helix administrators and how can they be addressed?

BMC Helix administrators often encounter challenges such as integrating Helix with existing IT infrastructure, managing frequent updates, and customizing workflows to fit organizational needs. Addressing these requires strong collaboration with IT and business teams, staying current with BMC documentation, and leveraging community forums for troubleshooting. Proactive communication and continuous learning are key to overcoming these hurdles and ensuring smooth service management operations.

What is the difference between Bmc Helix vs Bmc Remedy Developer?

AspectBmc HelixBmc Remedy Developer
Primary RoleIT Service Management Platform Administrator and ConfiguratorDevelops, customizes, and maintains Bmc Remedy ITSM applications
Required SkillsPlatform configuration, cloud integration, automationApplication development, scripting, workflow design
Work EnvironmentCloud-based and on-premises ITSM environmentsOn-premises Bmc Remedy environments
CertificationsBmc Helix certifications, ITILBmc Remedy certifications, ITIL

Both roles involve working with Bmc ITSM solutions and require ITIL knowledge. Bmc Helix focuses on cloud-native platform administration and automation, while Bmc Remedy Developers primarily develop and customize Remedy applications. Understanding both roles helps organizations optimize their IT service management strategies.

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For Bmc Helix jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Bmc Helix jobs in Florida look for?

The top searched job categories for Bmc Helix jobs in Florida are:

What cities in Florida are hiring for Bmc Helix jobs?

Cities in Florida with the most Bmc Helix job openings:

Bmc Helix jobs near you
Infographic showing various Bmc Helix job openings in Florida as of August 2026, with employment types broken down into 85% Full Time, 10% Part Time, and 5% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

BMC Remedy Developer

Tampa, FL • On-site

Machine Intelligence Technologies, LLC
See more jobs at Machine Intelligence Technologies, LLCexternal

$90 - $130/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

BMC Remedy ARSystem v20.02+ development, design, and implementation

Helix progressive views - building new interfaces as well as reconstructing legacy UI forms to progressive views

Administrative configurations and support including: Full text search, email integration (EWS), user administration

Oracle v19c + database development and support

Development languages and frameworks: REST, JSON, Python, Bash, Perl

Splunk monitoring and configurations

Soft Skills:

Excellent verbal and written communication skills required

Fast paced dynamic custom Remedy environment requires collaboration with other development staff members.

The Support Process Automation team is responsible for the architecture, development, and support of a custom implementation of BMC Remedy 20.02 environment running within an RHEL 8 and Oracle based infrastructure.

The team is working towards a migration to Helix v25 with infrastructure having been stood up and BMC Helix instantiated.

The primary focus of the implementation is to provide Incident Management to frontline support technicians to Spectrum's Mid-Market and Large Business sector.

Our custom application has key integrations with many systems (CRM, Billing, Inventory and telemetry) to provide a customer 360-degree view of physical and logical assets related to any particular Spectrum Business customer.

In addition to Incident Management, the development team has constructed many custom modules within the Remedy framework that provide billing and sales support to employees within the company as well as data analytics and custom reporting.

MACHINE INTELLIGENCE TECHNOLOGIES LLC is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. MACHINE INTELLIGENCE TECHNOLOGIES LLC will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will MACHINE INTELLIGENCE TECHNOLOGIES LLC require in a posting or otherwise U.S.~citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to com- ?

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