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Bmc Helix Itsm Jobs (NOW HIRING)

Beth Page tech

Senior BMC Helix Consultant

Houston, TX · On-site

We are seeking a highly skilled and experienced Senior BMC Helix Consultant to support the design, development, and maintenance of our enterprise ITSM solutions. * This temporary role is ideal for a ...

CEDENT

BMC Remedy Helix Migration Project

$40 - $60/hr

We are seeking a skilled and experienced Helix ITSM Migration Specialist to join our team for a critical BMC Remedy Helix Migration Project. The ideal candidate will bring deep technical expertise in ...

Charles Schwab

ITSM Administrator

Southlake, TX

Experience with BMC Helix ITSM/Remedy administration, development, dashboards, or platform engineering, including Helix Dashboards and/or Grafana. * Experience with ServiceNow Administration ...

Charles Schwab Inc.

ITSM Administrator

Southlake, TX · On-site

$53.37 - $57.69/hr

Experience with BMC Helix ITSM/Remedy administration, development, dashboards, or platform engineering, including Helix Dashboards and/or Grafana. * Experience with ServiceNow Administration ...

General Dynamics Corporation

$128 - $173/hr

Application Processing, BMC Helix, BMC Remedy, BMC Remedy IT Service Management (ITSM), Developer Studio * Certifications: None * Experience: 5 + years of related experience * US Citizenship Required:

GDIT

BMC Remedy/Helix Developer

WV · On-site +1

Skills: Application Processing, BMC Helix, BMC Remedy, BMC Remedy IT Service Management (ITSM), Developer Studio Certifications: None Experience: 5 + years of related experience US Citizenship ...

GDIT

BMC Remedy/Helix Developer

WV · On-site +1

Application Processing, BMC Helix, BMC Remedy, BMC Remedy IT Service Management (ITSM), Developer Studio Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 5 + years of related ...

GDIT

BMC Remedy/Helix Developer

WV · On-site +1

Skills: Application Processing, BMC Helix, BMC Remedy, BMC Remedy IT Service Management (ITSM), Developer Studio Certifications: None Experience: 5 + years of related experience US Citizenship ...

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Bmc Helix Itsm information

What is BMC Helix ITSM?

BMC Helix ITSM is an advanced IT service management solution designed to streamline and automate IT processes within organizations. It offers a suite of tools for incident management, change management, asset management, and service request fulfillment, all built on a cloud-based platform. With features like artificial intelligence, workflow automation, and self-service portals, BMC Helix ITSM helps businesses improve service delivery, increase efficiency, and ensure compliance with ITIL best practices.

What are some common challenges faced by BMC Helix ITSM professionals when implementing new workflows or modules?

BMC Helix ITSM professionals often encounter challenges such as ensuring seamless integration with existing systems, customizing workflows to meet unique business requirements, and managing change resistance among end-users. Additionally, keeping up with regular updates and aligning configurations with ITIL best practices can require close collaboration with stakeholders and ongoing training. Successful professionals proactively communicate with cross-functional teams and leverage available documentation and support to address these hurdles.

What are the key skills and qualifications needed to thrive as a BMC Helix ITSM specialist, and why are they important?

To excel as a BMC Helix ITSM Specialist, you need a strong background in IT service management principles, experience with ITIL frameworks, and relevant technical qualifications such as a degree in computer science or IT. Familiarity with BMC Helix ITSM tools, workflow automation, and certifications like BMC Certified Professional are highly valued. Analytical thinking, problem-solving, and effective communication are important soft skills for troubleshooting and collaborating across teams. These skills ensure efficient IT service delivery, smooth incident resolution, and optimal use of ITSM solutions in complex enterprise environments.

What is the difference between Bmc Helix Itsm vs Bmc Helix Itsm Developer?

AspectBmc Helix ItsmBmc Helix Itsm Developer
Primary RoleIT Service Management platform administration and configurationDeveloping, customizing, and integrating Bmc Helix Itsm solutions
Required SkillsITSM processes, platform setup, basic scriptingJava, REST APIs, scripting, customization
Work EnvironmentIT support teams, service desk managementDevelopment teams, technical support, integration projects
CertificationsBMC Certified Helix ITSM AdministratorBMC Certified Helix ITSM Developer or equivalent

While Bmc Helix Itsm administrators focus on managing and configuring the platform for IT service delivery, Bmc Helix Itsm Developers are responsible for customizing and developing solutions within the platform. Both roles require technical knowledge, but developers need programming skills for advanced integrations and customizations.

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Bmc Helix Itsm jobs near you
Infographic showing various Bmc Helix Itsm job openings in the United States as of August 2026, with employment types broken down into 79% Full Time, and 21% Contract. Highlights an 71% In-person, 4% Hybrid, and 25% Remote job distribution.

BMC Helix ITSM Migration Specialist (Remote)

Englewood, CO • Remote

Falcon Placement Services LLC
11 - 50 employees
Learn more about Falcon Placement Services LLCexternal

Contractor

Re-posted 26 days ago

Job description

We're Hiring: BMC Helix ITSM Migration Specialist (100% Remote | Contract)
Client Location: Englewood, CO
Remote Opportunity | Contract Role

Are you an experienced BMC Helix expert ready to take on a major migration project? Join us as we lead the transition of Helix ITSM applications from on-premise to cloud environments.

What You'll Do:

  • Lead and support the migration/upgrade of BMC Helix ITSM (v21.03+) environments.

  • Develop automation workflows using Jenkins, Ansible, and Groovy.

  • Work hands-on with Kubernetes & Helm for orchestration and deployment.

  • Write and manage complex Oracle SQL/PLSQL scripts and stored procedures.

  • Support AR System Development, CMDB structural updates, and Foundation Data management.

  • Perform data migration using Helix Data Manager (HDM).

  • Create Splunk queries, troubleshoot with AR System Log Analyzer, and build Helix Dashboards (Grafana).

✅ Must-Have Skills:

  • Kubernetes, Helm Charts (Dev experience)

  • Jenkins (Groovy scripting), Ansible

  • Shell scripting (Linux), Oracle SQL/PLSQL

  • BMC Helix ITSM Development & Administration (v21.03+)

  • Data migration using HDM

  • Tools: Splunk, Kafka, AR System Log Analyzer, Helix Dashboards

⭐ Nice-to-Have:

  • Java or Python development experience

  • Kubernetes Certification (CKA – Preferred)

  • Experience with performance testing tools (LoadRunner, JMeter, Locust)

Interested? Let’s connect!
Tag someone who might be a great fit or send your resume to [your email/contact info].

#BMC #HelixITSM #Kubernetes #OracleSQL #DevOps #RemoteJobs #ITJobs #ContractJobs #LinkedInJobs #MigrationSpecialist