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How much do bmc remedy itsm jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for bmc remedy itsm in the United States is $66.92, according to ZipRecruiter salary data. Most workers in this role earn between $58.17 and $69.71 per hour, depending on experience, location, and employer.

What is a BMC Remedy ITSM?

A BMC Remedy ITSM job typically involves managing and supporting IT Service Management (ITSM) processes using BMC Remedy software. Professionals in this role configure, customize, and maintain Remedy ITSM modules like Incident, Problem, Change, and Asset Management. They ensure streamlined workflows, troubleshoot issues, and enhance system performance. The role may also include user training, integration with other IT systems, and adherence to ITIL best practices.

What does a BMC Remedy ITSM professional do?

BMC Remedy ITSM professionals are typically responsible for managing, configuring, and maintaining the BMC Remedy platform to support processes like incident, change, and problem management. They often troubleshoot user issues, perform regular system upgrades or patching, and create custom workflows or reports to meet organizational needs. Collaboration with IT support teams, business analysts, and end-users is common to gather requirements and ensure seamless process integration. Most days involve a blend of technical problem-solving, process optimization, and proactive system monitoring to maintain optimal IT service delivery.

What skills and qualifications are needed for a BMC Remedy ITSM?

To excel as a BMC Remedy ITSM professional, you need a solid understanding of IT Service Management principles, expertise in BMC Remedy Suite administration, and often a degree in computer science or a related field. Familiarity with ITIL frameworks, experience with incident/change/problem management modules, and relevant certifications such as BMC Certified Administrator or ITIL Foundation are highly valued. Strong analytical thinking, communication skills, and a customer-focused attitude help you work effectively with both technical teams and end-users. These abilities are essential to ensure smooth ITSM operations, efficient problem resolution, and alignment with organizational service delivery goals.

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Bmc Remedy Itsm jobs near you
Infographic showing various Bmc Remedy Itsm job openings in the United States as of September 2026, with employment types broken down into 90% Full Time, 1% Part Time, 1% Temporary, and 8% Contract. Highlights an 80% Physical, 5% Hybrid, and 15% Remote job distribution, with an average salary of $139,187 per year, or $66.9 per hour.

Consultant - ITIL/ITSM Proces

Cincinnati, OH • On-site

Avance Consulting Services
Recruiting and Staffing Services • 501 - 1,000 employees
Learn more about Avance Consulting Servicesexternal

Full-time

Re-posted 27 days ago

Job description

Job Description

Hi,
I hope you are doing good.
I have a job opportunity related to your profile with one of our client, please find below Job Description for your review. If you are interested and available for the following position then please send your updated resume in word format along with your contact details to discuss further
Role: Consultant - ITIL/ITSM Proces
Duration: Full Time
Location: Cincinnati, OH
Qualifications
Basic


 Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
At least 4-year experience in Information Technology.


Preferred
Knowledge of COBIT, ISO 2000, or CMMI
Minimum of 4+ years overall experience in implementing ITIL, Enterprise Service Management, Asset and Configuration Management
At least 3 years of experience with Service Now or BMC Remedy or other ITSM tools as an advanced user
Knowledge of the ITIL v3 service life cycle and ITSM best practices
Practical experience with agile methodologies/tools, ITIL process implementation, Driving/working part of CSI projects
Knowledge of technology metrics, scorecard implementation, and project management best practices
ITIL v3 Intermediate certificate or/and administration certificate on any ITSM tools like Service Now, Remedy
Analytical and Communication skills
Planning and Co-ordination skills
Experience with project management
Experience and desire to work in a management consulting environment that requires regular travel

Qualifications

Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education

Additional Information

All your information will be kept confidential according to EEO guidelines.

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About Avance Consulting

Sourced by ZipRecruiter

Avance Consulting is a global leader in innovative talent solutions for diverse industries. Since 2007, we have been serving nearly a third of Fortune 500 companies and most of the top 100 technology companies worldwide. Our team of 700+ experts offers Engineering Services, Information Technology, Digital and Executive Search solutions from our offices in North America, UK, Europe and APAC. At Avance you can learn new skills and technologies, have more advancement opportunities and career growth, being a part of our productive atmosphere, and a positive reinforcement culture.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Somerset , NJ, US

Year founded

2007

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