Typically 2 to 5 years of hands-on experience handling BMC Remedy ITSM/Helix applications. Technical Depth: Basic to intermediate knowledge of Unix, databases (SQL/Oracle), Web services, and REST API.
Typically 2 to 5 years of hands-on experience handling BMC Remedy ITSM/Helix applications. Technical Depth: Basic to intermediate knowledge of Unix, databases (SQL/Oracle), Web services, and REST API.
BMC Remedy Helix Migration Project
$40 - $60/hr
We are seeking a skilled and experienced Helix ITSM Migration Specialist to join our team for a critical BMC Remedy Helix Migration Project. The ideal candidate will bring deep technical expertise in ...
BMC Remedy Helix Migration Project
$40 - $60/hr
We are seeking a skilled and experienced Helix ITSM Migration Specialist to join our team for a critical BMC Remedy Helix Migration Project. The ideal candidate will bring deep technical expertise in ...
BMC Remedy / Helix Service Desk Professional, Washington, DC We are looking for a qualified ... ITSM experience is a plus. Benefits include medical insurance, dental, vision, flexible spending ...
BMC Remedy / Helix Service Desk Professional, Washington, DC We are looking for a qualified ... ITSM experience is a plus. Benefits include medical insurance, dental, vision, flexible spending ...
BMC Helix Support Engineer
Chicago, IL · Hybrid
$60/hr
Typically 2 to 5 years of hands\-on experience handling BMC Remedy ITSM\/Helix applications. Technical Depth: Basic to intermediate knowledge of Unix, databases (SQL\/Oracle), Web services, and REST ...
BMC Helix Support Engineer
Chicago, IL · Hybrid
$60/hr
Typically 2 to 5 years of hands\-on experience handling BMC Remedy ITSM\/Helix applications. Technical Depth: Basic to intermediate knowledge of Unix, databases (SQL\/Oracle), Web services, and REST ...
Senior Systems Engineer (ESMS)
Sierra Vista, AZ · On-site
$93K - $127K/yr
Provide system engineering and analysis support the BMC Remedy ITSM, Remedy Analytics, Remedy SLM, Remedy SRM, and Remedy RKM for the Army enterprise including installation, integration, maintenance ...
Senior Systems Engineer (ESMS)
Sierra Vista, AZ · On-site
$93K - $127K/yr
Provide system engineering and analysis support the BMC Remedy ITSM, Remedy Analytics, Remedy SLM, Remedy SRM, and Remedy RKM for the Army enterprise including installation, integration, maintenance ...
Senior Systems Engineer (ESMS)
Sierra Vista, AZ · On-site
$93K - $127K/yr
Provide system engineering and analysis support the BMC Remedy ITSM, Remedy Analytics, Remedy SLM, Remedy SRM, and Remedy RKM for the Army enterprise including installation, integration, maintenance ...
Senior Systems Engineer (ESMS)
Sierra Vista, AZ · On-site
$93K - $127K/yr
Provide system engineering and analysis support the BMC Remedy ITSM, Remedy Analytics, Remedy SLM, Remedy SRM, and Remedy RKM for the Army enterprise including installation, integration, maintenance ...
BMC ITSM Solution Architect
$69 - $90.75/hr
ITSM Solution Architect needed for a leading global IT organisation that defines, designs and ... Excellent BMC Remedy Suite v7.6.04 hands-on implementation knowledge * Excellent knowledge of BMC ...
BMC ITSM Solution Architect
$69 - $90.75/hr
ITSM Solution Architect needed for a leading global IT organisation that defines, designs and ... Excellent BMC Remedy Suite v7.6.04 hands-on implementation knowledge * Excellent knowledge of BMC ...
IT Service Management (ITSM)
Saint Louis, MO · On-site
$52.50 - $72.25/hr
Implementation/up gradation/Development of ITSM (IM, CM, KM and SRM) on Remedy Versions(9.1) Using BMC Remedy Developer Studio to customize forms, fields, overlay, workflows and related system ...
IT Service Management (ITSM)
Saint Louis, MO · On-site
$52.50 - $72.25/hr
Implementation/up gradation/Development of ITSM (IM, CM, KM and SRM) on Remedy Versions(9.1) Using BMC Remedy Developer Studio to customize forms, fields, overlay, workflows and related system ...
IT Service Management (ITSM)
Saint Louis, MO · On-site
$52.50 - $72.25/hr
Implementation/up gradation/Development of ITSM (IM, CM, KM and SRM) on Remedy Versions(9.1) • Using BMC Remedy Developer Studio to customize forms, fields, overlay, workflows and related system ...
IT Service Management (ITSM)
Saint Louis, MO · On-site
$52.50 - $72.25/hr
Implementation/up gradation/Development of ITSM (IM, CM, KM and SRM) on Remedy Versions(9.1) • Using BMC Remedy Developer Studio to customize forms, fields, overlay, workflows and related system ...
BMC Helix Admin
Troy, MI · On-site
Typically 2 to 5 years of hands-on experience handling BMC Remedy ITSM/Helix applications. * Technical Depth: Basic to intermediate knowledge of Unix, databases (SQL/Oracle), Web services, and REST ...
BMC Helix Admin
Troy, MI · On-site
Typically 2 to 5 years of hands-on experience handling BMC Remedy ITSM/Helix applications. * Technical Depth: Basic to intermediate knowledge of Unix, databases (SQL/Oracle), Web services, and REST ...
At least 3 years of experience with ServiceNow or BMC Remedy or other ITSM tools as an advanced user * Knowledge of the ITIL v3 service life cycle and ITSM best practices * Practical experience with ...
At least 3 years of experience with ServiceNow or BMC Remedy or other ITSM tools as an advanced user * Knowledge of the ITIL v3 service life cycle and ITSM best practices * Practical experience with ...
Description: 3-5 yrs of production support experience in Unix / Windows Good understanding / experience in ITIL / ITSM, ticketing tool such as ServiceNow, BMC Remedy etc. Good communication skills ...
Description: 3-5 yrs of production support experience in Unix / Windows Good understanding / experience in ITIL / ITSM, ticketing tool such as ServiceNow, BMC Remedy etc. Good communication skills ...
Preferred : • Baseboard Management Controller (BMC) Atrium Configuration Management Database (CMDB) training 8.0 or greater • Mid-level knowledge of the BMC Remedy ITSM suite and associated ...
Preferred : • Baseboard Management Controller (BMC) Atrium Configuration Management Database (CMDB) training 8.0 or greater • Mid-level knowledge of the BMC Remedy ITSM suite and associated ...
BMC Automation Consultant Location: Troy, MI Job Duration: Full-time/Perm Description: Total 10+ ... Integration of BAO with different applications like Remedy ITSM, ServiceNow, Patrol etc. Strong ...
BMC Automation Consultant Location: Troy, MI Job Duration: Full-time/Perm Description: Total 10+ ... Integration of BAO with different applications like Remedy ITSM, ServiceNow, Patrol etc. Strong ...
Preferred : • Baseboard Management Controller (BMC) Atrium Configuration Management Database (CMDB) training 8.0 or greater • Mid-level knowledge of the BMC Remedy ITSM suite and associated ...
Preferred : • Baseboard Management Controller (BMC) Atrium Configuration Management Database (CMDB) training 8.0 or greater • Mid-level knowledge of the BMC Remedy ITSM suite and associated ...
Preferred : • Baseboard Management Controller (BMC) Atrium Configuration Management Database (CMDB) training 8.0 or greater • Mid-level knowledge of the BMC Remedy ITSM suite and associated ...
Preferred : • Baseboard Management Controller (BMC) Atrium Configuration Management Database (CMDB) training 8.0 or greater • Mid-level knowledge of the BMC Remedy ITSM suite and associated ...
Mulseoft Engineers.-----Candidates must be GC or US Citizens.
Irving, TX · On-site
$160K/yr
... BMC Remedy ITSM API Proven track record of successful implementation of all project life cycle stages from requirements gathering through implementation and enhancements. Ability to work ...
Mulseoft Engineers.-----Candidates must be GC or US Citizens.
Irving, TX · On-site
$160K/yr
... BMC Remedy ITSM API Proven track record of successful implementation of all project life cycle stages from requirements gathering through implementation and enhancements. Ability to work ...
... or BMC Remedy or other ITSM tools as an advanced user Knowledge of the ITIL v3 service life cycle ... and ITSM best practices Practical experience with agile methodologies/tools, ITIL process ...
... or BMC Remedy or other ITSM tools as an advanced user Knowledge of the ITIL v3 service life cycle ... and ITSM best practices Practical experience with agile methodologies/tools, ITIL process ...
... or BMC Remedy or other ITSM tools as an advanced user Knowledge of the ITIL v3 service life cycle ... and ITSM best practices Practical experience with agile methodologies/tools, ITIL process ...
... or BMC Remedy or other ITSM tools as an advanced user Knowledge of the ITIL v3 service life cycle ... and ITSM best practices Practical experience with agile methodologies/tools, ITIL process ...
... or BMC Remedy or other ITSM tools as an advanced user Knowledge of the ITIL v3 service life cycle and ITSM best practices Practical experience with agile methodologies/tools, ITIL process ...
... or BMC Remedy or other ITSM tools as an advanced user Knowledge of the ITIL v3 service life cycle and ITSM best practices Practical experience with agile methodologies/tools, ITIL process ...
Bmc Remedy Itsm information
See salary details
$38.94 - $45.89
9% of jobs
$45.89 - $52.84
3% of jobs
$55.42 is the 25th percentile. Wages below this are outliers.
$52.84 - $59.79
34% of jobs
The median wage is $61.01 / hr.
$59.79 - $66.74
21% of jobs
$68.73 is the 75th percentile. Wages above this are outliers.
$66.74 - $73.69
28% of jobs
$73.69 - $80.64
0% of jobs
$80.64 - $87.59
0% of jobs
$87.59 - $94.54
0% of jobs
$94.54 - $101.49
0% of jobs
$101.49 - $108.44
0% of jobs
$108.44 - $115.38
5% of jobs
$38
$66
$115
How much do bmc remedy itsm jobs pay per hour?
As of Aug 19, 2026, the average hourly pay for bmc remedy itsm in the United States is $66.92, according to ZipRecruiter salary data. Most workers in this role earn between $58.17 and $69.71 per hour, depending on experience, location, and employer.
What is a BMC Remedy ITSM?
A BMC Remedy ITSM job typically involves managing and supporting IT Service Management (ITSM) processes using BMC Remedy software. Professionals in this role configure, customize, and maintain Remedy ITSM modules like Incident, Problem, Change, and Asset Management. They ensure streamlined workflows, troubleshoot issues, and enhance system performance. The role may also include user training, integration with other IT systems, and adherence to ITIL best practices.
What does a BMC Remedy ITSM professional do?
BMC Remedy ITSM professionals are typically responsible for managing, configuring, and maintaining the BMC Remedy platform to support processes like incident, change, and problem management. They often troubleshoot user issues, perform regular system upgrades or patching, and create custom workflows or reports to meet organizational needs. Collaboration with IT support teams, business analysts, and end-users is common to gather requirements and ensure seamless process integration. Most days involve a blend of technical problem-solving, process optimization, and proactive system monitoring to maintain optimal IT service delivery.
What skills and qualifications are needed for a BMC Remedy ITSM?
To excel as a BMC Remedy ITSM professional, you need a solid understanding of IT Service Management principles, expertise in BMC Remedy Suite administration, and often a degree in computer science or a related field. Familiarity with ITIL frameworks, experience with incident/change/problem management modules, and relevant certifications such as BMC Certified Administrator or ITIL Foundation are highly valued. Strong analytical thinking, communication skills, and a customer-focused attitude help you work effectively with both technical teams and end-users. These abilities are essential to ensure smooth ITSM operations, efficient problem resolution, and alignment with organizational service delivery goals.
More about Bmc Remedy Itsm jobs
What job categories do people searching Bmc Remedy Itsm jobs look for?
The top searched job categories for Bmc Remedy Itsm jobs are:
Job description
We are seeking a BMC Helix Support Engineer/Admin in Chicago, IL for a hybrid role. Summary: A Level 2.5 BMC Helix Support Engineer bridges the gap between traditional Level 2 troubleshooting and advanced administrative/engineering support. They are responsible for managing, configuring, and optimizing the BMC Helix ecosystem while ensuring seamless IT Service Management (ITSM) operations.Core ResponsibilitiesAdvanced Troubleshooting: Diagnose and resolve complex customer-reported incidents across ARS, SRM, SmartIT, and Smart Reporting
Job Requirements: Workflow & Process Design: Build and refine workflows to automate ITSM processes and simplify user steps within the BMC Helix ecosystem. System Administration: Maintain foundation data, manage access rights/security administration, and assist with user onboarding. Integration Support: Build and maintain REST-based API integrations with third-party systems and monitor system performance.
Escalation & Collaboration: Escalate unresolved anomalies directly to BMC Helix R&D while documenting edge cases and contributing to the knowledge base. Required Qualifications & Skills Experience: Typically 2 to 5 years of hands-on experience handling BMC Remedy ITSM/Helix applications. Technical Depth: Basic to intermediate knowledge of Unix, databases (SQL/Oracle), Web services, and REST API.
Platform Familiarity: Exposure to modules like Knowledge Management, Asset Management (CMDB), and Digital Workplace (DWP). Soft Skills: Excellent problem-solving capabilities, technical documentation skills, and a customer-focused mindset. Career ExpectationsEngineers in this role must often be comfortable with on-call support or rotational shifts (including weekends) to ensure continuous production support.
Holding an ITIL or relevant BMC Software certification is highly valued.
About Appex Innovation
Sourced by ZipRecruiter
Industry
Health care and social assistance
Company size
11 - 50 Employees
Headquarters location
Princeton, NJ, US
Year founded
2013