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BMC Remedy Helix Migration Project

$40 - $60/hr

We are seeking a skilled and experienced Helix ITSM Migration Specialist to join our team for a critical BMC Remedy Helix Migration Project. The ideal candidate will bring deep technical expertise in ...

CPS, LLC

Senior Systems Engineer (ESMS)

Sierra Vista, AZ · On-site

$93K - $127K/yr

Provide system engineering and analysis support the BMC Remedy ITSM, Remedy Analytics, Remedy SLM, Remedy SRM, and Remedy RKM for the Army enterprise including installation, integration, maintenance ...

Appex Innovation

BMC Helix Support Engineer

Chicago, IL · Hybrid

$60/hr

Typically 2 to 5 years of hands\-on experience handling BMC Remedy ITSM\/Helix applications.\n \n Technical Depth: Basic to intermediate knowledge of Unix, databases (SQL\/Oracle), Web services, and ...

PTR Global

Remedy Developer

Coppell, TX · On-site

$57/hr

The ideal candidate will have hands-on experience with BMC Helix CMDB, Remedy ITSM, and related modules, along with a strong understanding of ITIL processes and data analytics. This role requires ...

VDart Inc

IT Service Management (ITSM)

Saint Louis, MO · On-site

$52.50 - $72.25/hr

Implementation/up gradation/Development of ITSM (IM, CM, KM and SRM) on Remedy Versions(9.1) • Using BMC Remedy Developer Studio to customize forms, fields, overlay, workflows and related system ...

VDart Inc

IT Service Management (ITSM)

Saint Louis, MO

$52.50 - $72.25/hr

Implementation/up gradation/Development of ITSM (IM, CM, KM and SRM) on Remedy Versions(9.1) Using BMC Remedy Developer Studio to customize forms, fields, overlay, workflows and related system ...

Ask IT consulting

BMC Automation Consultant

Troy, MI

BMC Automation Consultant Location: Troy, MI Job Duration: Full-time/Perm Description: Total 10+ ... Integration of BAO with different applications like Remedy ITSM, ServiceNow, Patrol etc. Strong ...

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How much do bmc remedy itsm jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for bmc remedy itsm in the United States is $66.92, according to ZipRecruiter salary data. Most workers in this role earn between $58.17 and $69.71 per hour, depending on experience, location, and employer.

What is a BMC Remedy ITSM?

A BMC Remedy ITSM job typically involves managing and supporting IT Service Management (ITSM) processes using BMC Remedy software. Professionals in this role configure, customize, and maintain Remedy ITSM modules like Incident, Problem, Change, and Asset Management. They ensure streamlined workflows, troubleshoot issues, and enhance system performance. The role may also include user training, integration with other IT systems, and adherence to ITIL best practices.

What does a BMC Remedy ITSM professional do?

BMC Remedy ITSM professionals are typically responsible for managing, configuring, and maintaining the BMC Remedy platform to support processes like incident, change, and problem management. They often troubleshoot user issues, perform regular system upgrades or patching, and create custom workflows or reports to meet organizational needs. Collaboration with IT support teams, business analysts, and end-users is common to gather requirements and ensure seamless process integration. Most days involve a blend of technical problem-solving, process optimization, and proactive system monitoring to maintain optimal IT service delivery.

What skills and qualifications are needed for a BMC Remedy ITSM?

To excel as a BMC Remedy ITSM professional, you need a solid understanding of IT Service Management principles, expertise in BMC Remedy Suite administration, and often a degree in computer science or a related field. Familiarity with ITIL frameworks, experience with incident/change/problem management modules, and relevant certifications such as BMC Certified Administrator or ITIL Foundation are highly valued. Strong analytical thinking, communication skills, and a customer-focused attitude help you work effectively with both technical teams and end-users. These abilities are essential to ensure smooth ITSM operations, efficient problem resolution, and alignment with organizational service delivery goals.

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Bmc Remedy Itsm jobs near you
Infographic showing various Bmc Remedy Itsm job openings in the United States as of September 2026, with employment types broken down into 88% Full Time, 1% Part Time, 1% Temporary, and 10% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $139,187 per year, or $66.9 per hour.

BMC Remedy / Helix Service Desk Professional

Washington, DC • On-site

Next Step Systems
IT Services • 11 - 50 employees
Learn more about Next Step Systemsexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

BMC Remedy / Helix Service Desk Professional, Washington, DC
We are looking for a qualified candidate to work as a full-time BMC Remedy/Helix Service Desk Professional with experience for a Government client in Washington, DC. Must be a BMC Certified Professional or have an ITIL 4 Managing Professional certification. Candidates need to have a Public Trust Clearance.
BMC Remedy / Helix Service Desk Professional Qualifications:
- Minimum 4 years of experience administering, maintaining, and developing BMC Helix IT Service Management Software.
- Bachelor's degree in Computer Science, Information Technology, or other related fields.
- Candidates must have either an ITIL 4 Managing Professional certification or a BMC Certified Professional certification.
- ITSM experience is a plus.
Benefits include medical insurance, dental, vision, flexible spending account, retirement plan, PTO, 401K matching, etc.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE.
Keywords: Washington DC Jobs, BMC Remedy/Helix Service Desk Professional, BMC Remedy, Helix Service Desk, IT Service Management, ITIL 4 Managing Professional, BMC Certified Professional, Washington DC Recruiters, Information Technology Jobs, IT Jobs, Washington DC Recruiting
Looking to hire for similar positions in Washington, DC or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Lead BMC Remedy/Helix Service Desk Professionals for jobs in Washington, DC and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
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