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It Support Analyst Jobs (NOW HIRING)

ICONIX Waterworks

IT Support Analyst

Snohomish, WA · On-site

$28 - $33.50/hr

Works as a team member with other IT Support staff on our end users with software, hardware ... Possess effective communication and analytical problem-solving skills, for effective work with ...

UFCU

IT Support Analyst

Saint Joseph, MI · On-site

General Summary (What is done and why) The IT Support Analyst is the first level of technical support for end-user support for Credit Union staff. Supported technologies include Windows operating ...

CipherStaff

IT Support Analyst

Arlington, VA · Hybrid

Seeking Support Analyst with software support, project management, business analysis and/or ... Join a growing technology team and an awesome customer community. Do you... * enjoy making the ...

E.A. Sween

IT Support Analyst

Woodridge, IL · On-site

$61K/yr

What We're Seeking We are seeking an IT Support Analyst to provide frontline technical support to employees across manufacturing, distribution, and corporate environments. This role focuses on ...

Union Rescue Mission

IT SUPPORT ANALYST

Los Angeles, CA

$23 - $27/hr

The IT Support Analyst will provide help desk support, PC repairs and upgrades, installation of peripherals (printers, scanners, cameras, smart phones, wireless AP, etc.), diagnosis and resolution of ...

Marcone

IT Support Analyst - US

Saint Louis, MO · On-site

Job Summary The IT Support Analyst provides day-to-day technical support to employees across multiple locations, helping ensure reliable access to the tools and technology needed to stay productive.

mSupply

IT Support Analyst - US

Saint Louis, MO

Job Summary The IT Support Analyst provides day-to-day technical support to employees across multiple locations, helping ensure reliable access to the tools and technology needed to stay productive.

Stefanini Group

IT Support Analyst II

Owensboro, KY · On-site

Stefanini Group is looking for IT Support Analyst - II for a globally recognized company! For interested applicants, click the apply button or you may reach out to Alfher Hidalgo at (248) 728-2627 ...

Stefanini Group

IT Support Analyst II

Owensboro, KY · On-site

Stefanini Group is looking for IT Support Analyst - II for a globally recognized company! For interested applicants, click the apply button or you may reach out to Alfher Hidalgo at (248) 728-2627 ...

Stefanini

IT Support Analyst II

Owensboro, KY · On-site

Stefanini Group is looking for IT Support Analyst - II for a globally recognized company! For interested applicants, click the apply button or you may reach out to Alfher Hidalgo at / for faster ...

TEKsystems

IT Support Analyst

Chicago, IL

$22 - $28/hr

Troubleshoot and support desktops, laptops, printers, mobile devices, and peripheral equipment ... As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ...

MWH

IT Support Analyst - MWH

Phoenix, AZ · On-site

They are seeking a reliable IT Support Analyst to provide technical assistance to employees, manage IT operations, and troubleshoot complex issues from their Phoenix, Arizona office. Responsibilities ...

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All JobsIt Support Analyst Jobs

It Support Analyst information

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$14

$28

$45

How much do it support analyst jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for it support analyst in the United States is $28.05, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $31.49 per hour, depending on experience, location, and employer.

What are some common challenges faced by IT Support Analysts and how can they be overcome?

IT Support Analysts often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support requests, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's essential to develop strong problem-solving skills, prioritize tasks efficiently, and maintain clear, empathetic communication. Continual learning about new technologies and proactive collaboration with team members also help in addressing issues more efficiently and providing high-quality support.

What are the key skills and qualifications needed to thrive as an IT Support Analyst, and why are they important?

To thrive as an IT Support Analyst, you need a solid understanding of computer systems, troubleshooting, and networking, usually backed by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with help desk ticketing systems, remote desktop tools, and common operating systems is essential. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies ensure quick resolution of IT problems, minimize downtime, and provide excellent support to end-users.

What are IT Support Analysts?

IT Support Analysts are professionals who provide technical assistance and support to individuals or organizations using computer systems, software, and hardware. They diagnose and resolve technical issues, help with troubleshooting, and guide users through step-by-step solutions. Their responsibilities often include installing and configuring systems, responding to service requests, and maintaining system reliability to ensure smooth business operations.

What is the difference between It Support Analyst vs Network Support Technician?

It Support AnalystNetwork Support Technician
Provides technical support for hardware, software, and user issuesFocuses on maintaining and troubleshooting network infrastructure
Requires certifications like CompTIA A+ or Microsoft CertifiedOften requires Cisco CCNA or network-specific certifications
Works in office, help desk, or remote support environmentsPrimarily works on network hardware, routers, switches, and servers
Supports end-users and internal staffSupports network systems and connectivity for organizations

While both roles involve technical support, the It Support Analyst handles a broad range of IT issues across hardware and software, whereas the Network Support Technician specializes in network infrastructure and connectivity. The roles often overlap but differ mainly in focus and certifications required.

More about It Support Analyst jobs
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What are the most commonly searched types of It Support Analyst jobs? The most popular types of It Support Analyst jobs are:
Who are the top companies hiring for It Support Analyst jobs? The top employers for It Support Analyst jobs are:
What states have the most It Support Analyst jobs? States with the most job openings for It Support Analyst jobs include:
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What are popular job titles related to It Support Analyst jobs? For It Support Analyst jobs, the most frequently searched job titles are:
It Support Analyst jobs near you
Infographic showing various It Support Analyst job openings in the United States as of May 2026, with employment types broken down into 2% Locum Tenens, 14% Full Time, 55% Part Time, 2% Temporary, 26% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $58,346 per year, or $28.1 per hour.

IT Support Analyst

ICONIX Waterworks

Snohomish, WA • On-site

$28 - $33.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

Job description

About the Role
  • Works as a team member with other IT Support staff on our end users with software, hardware, network issues and troubleshooting resolutions
  • Takes responsibility and is accountable for support tickets until completion and the client is satisfied with the level of service
  • Responds to users' requests for information and assists in problem resolution; escalates to the appropriate IT support personnel in accordance with established help desk policies and standards

Here's a Snapshot of How You'll Contribute to Our Team
Whatever your role, you will make a difference here
  • Ability to translate business needs into technology solutions
  • Ability to gather business requirements and translate to technology solutions
  • Ability to work independently as well as in a team environment
  • Demonstrated proficiency in working in a fast-paced business
  • Possess excellent communication skills, both written and oral
  • Possess effective communication and analytical problem-solving skills, for effective work with stakeholders

Who We're Looking For
  • High School Diploma or equivalent. Diploma/Certificate/Degree in Information Technology or related field preferred.
  • Experience using Dynamics NAV and understanding of concepts in networking (LAN/WAN), Windows servers, Virtualization, VDI deployment, Active Directory
  • Demonstrated experience using Windows operating systems and Microsoft Word, Excel, Access, PowerPoint, Outlook, and Internet browsers (Chrome, Explorer, etc.).
  • Knowledge of and ability to operate all hardware and software in use within the enterprise
  • Adept with current desktop deployment imaging technologies and concepts
  • Valid driver's license and passport
  • Familiarity in use of Help Desk ticketing systems

Why Choose ICONIX?
This is a place where you will be empowered to do your best work.
We know that our people make the difference and we recognize and reward that. From health and wellness benefits to employee recognition programs, discounts, and perks, we've got our employees covered.
  • Base Rate: $28 - $33.50 per hour, DOE
  • Employee Incentive Plan (Annual Bonus)*
  • Generous vacation/paid time-off allowance (15+ days per year starting and 12 paid holidays)
  • Flexible health benefit plans (medical, dental, vision, ancillary)
  • 401(k) plan with employer matching
  • Education assistance
  • Professional development
  • Scholarship program
  • Flexible work arrangements
  • Referral bonuses
  • Employee discount programs
  • Comprehensive employee assistance program

*For eligible employees.
Ready to build your career and realize your full potential? Apply now and join the flow!
ICONIX. Real People. Real Service. Real Solutions.
ICONIX is an independent waterworks partner that offers an agile, expert team of trusted, technical problem solvers that provide reliable access to innovative products and services for businesses and communities across the West Coast of the United States and Texas that depend on essential water and wastewater infrastructure. Learn more about ICONIX Waterworks.
Working at ICONIX Means Being Part of a Greater Organization
ICONIX is proud to be part of the Deschênes Group, a family-owned business based out of Montreal, Quebec, consisting of 16 business units and growing. The Deschênes Group is consistently ranked among Canada's Best Managed Companies, a true testament to the company's commitment to investing in its people and in delivering the best experience to our customers and partners. Learn more about the Deschênes Group
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