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Junior It Support Analyst Jobs (NOW HIRING)

USP Management

Junior IT Support Specialist

Fort Lee, NJ · On-site

$58K/yr

Job Title: Junior IT Support Specialist We are seeking a Junior IT Support Specialist to help maintain and troubleshoot the company's technical systems and support smooth day-to-day IT operations. ...

HCTec

IT Support Analyst II

Mesa, AZ · Hybrid

The IT Support Analyst II will be responsible for providing technical support and assistance to ... mentor junior team members. This is a hybrid position, including onsite support. Essential ...

webfx.com

Jr. IT Support Specialist

Harrisburg, PA · On-site

$47K - $50K/yr

Regular 1-on-1 check-ins with a manager to support career growth Potential Promotional Path for Jr. IT Support Specialist: * IT Specialist * IT Analyst * IT Consultant * Lead IT Consultant * Sr. IT ...

hhglobal

Jr. IT Support Technician

Chicago, IL

$45K - $52K/yr

Purpose of the Job We are seeking a motivated Junior IT Support Technician to provide first-line technical support for end users across Microsoft Windows and Apple Mac environments. The successful ...

TitleEase

IT Support Analyst

Park City, UT · On-site

Job Title: IT Support Analyst About TitleEase TitleEase is a fast-growing, technology-driven national title and settlement company committed to delivering exceptional service through innovation ...

DCS Corporation

IT Support Analyst

Ridgecrest, CA · On-site

$70K - $81K/yr

Salary Range: $70,310- $81,300 IT Support Analyst will work as a member of a team responsible for ... Perform various junior level system administrator tasks such as account creation, file share ...

DCS Corp

IT Support Analyst

Ridgecrest, CA

$70K - $81K/yr

Salary Range: $70,310- $81,300 IT Support Analyst will work as a member of a team responsible for ... Perform various junior level system administrator tasks such as account creation, file share ...

True Anomaly

IT Support Analyst

Denver, CO · On-site

$70K - $95K/yr

The IT Support Analyst will be responsible for providing Tier 1 & 2 technical support to employees, as well as maintaining and troubleshooting computer systems, networks, and hardware. This role ...

Transcat, Inc.

IT Support Analyst

Burnsville, MN · On-site

$23 - $28/hr

The IT Support Analyst works under the guidance of senior team members to troubleshoot user issues and support the organization's computing environment, including basic software installations ...

Paradigminfotech

Jr. IT Analyst

Erie, PA · On-site

Role : Jr. IT Analyst Location : Erie PA Duration : Long Term Requirements Gathering, Requirements Analysis and Requirements Prioritization in partnership with the Client business partners.Co ...

Venterra Realty

IT Support Analyst

Houston, TX · On-site

Description ROLE: IT Support Analyst REPORTS TO: IT Manager LOCATION: Houston, Texas Corporate Office (Onsite) THE OPPORTUNITY Join Venterra Realty as an IT Support Analyst in our Houston corporate ...

Inari

IT Support Analyst

Cambridge, MA

As an IT Support Analyst, youwillplay a key rolein keeping our end user systems running smoothly across the company.You willtake on a wide range of responsibilities, from troubleshooting technical ...

Venterra Realty

IT Support Analyst

Houston, TX

ROLE: IT Support Analyst REPORTS TO: IT Manager LOCATION: Houston, Texas Corporate Office (Onsite) THE OPPORTUNITY Join Venterra Realty as an IT Support Analyst in our Houston corporate office ...

GardaWorld

IT Support Analyst

Saint Louis, MO · On-site

$25/hr

The IT Support Analyst is responsible for providing 1st-level support and resolving IT issues. This includes internal assistance at the St. Louis headquarters and staff working remotely at GardaWorld ...

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Junior It Support Analyst information

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How much do junior it support analyst jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for junior it support analyst in the United States is $32.12, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $35.34 per hour, depending on experience, location, and employer.

What are some typical challenges a Junior IT Support Analyst might face in their first year on the job?

As a Junior IT Support Analyst, you may encounter challenges such as troubleshooting unfamiliar hardware or software issues, managing high volumes of support tickets, and quickly adapting to new technologies used by your organization. You'll also need to balance providing timely support to end-users while documenting solutions accurately. Collaborating effectively with more experienced IT staff and communicating technical information to non-technical colleagues are important skills that can help you succeed and grow in the role.

What are the key skills and qualifications needed to thrive as a Junior IT Support Analyst, and why are they important?

To thrive as a Junior IT Support Analyst, you need a basic understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a relevant degree or IT certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is typically required. Strong communication skills, patience, and a customer-oriented mindset help you effectively assist users and resolve issues. These skills and qualities are crucial for ensuring efficient technical support, minimizing downtime, and maintaining user satisfaction.

What does a Junior IT Support Analyst do?

A Junior IT Support Analyst is responsible for assisting with the day-to-day technical support needs of an organization. They help users resolve hardware and software issues, install and configure computer systems, and maintain IT equipment. Their duties often include responding to support tickets, troubleshooting network problems, and escalating complex issues to senior staff. This role is ideal for those starting their career in IT, as it provides hands-on experience in various aspects of technical support and customer service.
What cities are hiring for Junior It Support Analyst jobs? Cities with the most Junior It Support Analyst job openings:
What states have the most Junior It Support Analyst jobs? States with the most job openings for Junior It Support Analyst jobs include:
What job categories do people searching Junior It Support Analyst jobs look for? The top searched job categories for Junior It Support Analyst jobs are:
Junior It Support Analyst jobs near you
Infographic showing various Junior It Support Analyst job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 9% Part Time, 2% Temporary, and 11% Contract. Highlights an 96% In-person, 2% Hybrid, and 2% Remote job distribution, with an average salary of $66,802 per year, or $32.1 per hour.

Junior IT Support Specialist

USP Management, Inc

Fort Lee, NJ

Full-time

Medical, Dental, Vision, PTO

Posted 5 days ago

Job description

Job Title: Junior IT Support Specialist

We are seeking a Junior IT Support Specialist to help maintain and troubleshoot the company's technical systems and support smooth day-to-day IT operations. This is a junior role: you will handle hands-on IT support and equipment management day to day and take on progressively more advanced work over time. We actively use AI tools in our daily work, so comfort with AI assistants is part of the job from day one.


Responsibility Areas:

  • Provide first- and second-line IT support for hardware, software, and network issues (laptops, desktops, printers, peripherals), and resolve support tickets within SLA guidelines.
  • Track and manage the inventory of IT equipment and assets (monitors, computers, peripherals), including setup, upgrades, and replacements.
  • Administer and troubleshoot the Google Workspace environment (Gmail, Drive, Sheets, Groups) at the account and user level.
  • Maintain and update troubleshooting documentation for common issues, and assist with routine system maintenance, security updates, and backup/recovery procedures.
  • Help maintain reporting dashboards in Google Data Studio (simple edits such as adding or adjusting tables and fields).
  • Leverage AI assistants (e.g., Claude, ChatGPT, Gemini) to speed up troubleshooting, documentation, and scripting, and collaborate with the IT team to improve support workflows.

Growth Path:
As you build experience, you will grow into more advanced responsibilities, including maintaining and enhancing our in-house ERP system (built with TypeScript and React), developing internal automation and tools, and expanding our reporting and data pipelines.


Minimum Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
  • 2 to 3+ years of experience in IT support or a similar role.
  • Solid hands-on experience troubleshooting hardware and software issues across Windows and macOS.
  • Working knowledge of Google Workspace and basic networking concepts (LAN/WAN, VPN, firewalls).
  • Familiarity with at least one programming language (JavaScript/TypeScript, Python, or Java); JavaScript/TypeScript is a plus.
  • Comfortable using AI assistants (e.g., Claude, ChatGPT) in daily work for drafting, debugging, and problem-solving.
  • Strong communication, problem-solving skills, and attention to detail.
  • Bilingual proficiency in English and Korean.
  • Willingness and flexibility to take on a broad range of IT-related and general support tasks as needed, including hands-on and ad-hoc duties.

Preferred Qualifications:

  • Exposure to AI coding-assistant CLIs (e.g., Claude Code, Codex, Gemini CLI) and structured prompt design.
  • Exposure to GCP (Google Cloud Platform) and basic database concepts (MySQL, PostgreSQL).
  • Experience with TypeScript, React, or Next.js.
  • Experience building dashboards in Google Data Studio or similar BI tools.
  • Interest in logistics, supply chain, or manufacturing environments.
  • Relevant certifications (CompTIA A+, Google IT Support, etc.).


Work Hours: Full-Time (Monday - Friday, 8:30 AM - 5:30 PM)


We believe great work deserves great support. Here's what we offer:

  • Medical, Dental & Vision Insurance
  • Paid Vacation, Sick Days, and Holidays
  • Performance Bonuses
  • Educational Training Reimbursements
  • Employee Referral Incentives
  • Daily Lunch Fringe Allowance
  • Team Lunches & Dinners
  • Fitness Membership Reimbursements
  • Employee Birthday Gifts
  • Recognition & Service Year Awards


USP is an Equal Opportunity/Affirmative Action Employer - M/F/Disabled/Vets. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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