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Junior It Support Analyst Jobs (NOW HIRING)

CruiTek

Junior IT Support Technician

Brentwood, TN

$50K/yr

IT Support Technician Salary: $50,000 Location: Brentwood, TN Work Setting: 100% Onsite Employment Type: Full-Time, Direct Hire Key Required Experience: Entry-level or junior IT support experience ...

New

HCTec

IT Support Analyst II

Brentwood, TN · On-site

The IT Support Analyst II will be responsible for providing technical support and assistance to ... mentor junior team members. This is a hybrid position, including onsite support. Essential ...

Skip Hop Inc

IT Support Analyst

New York, NY · On-site

Skip Hop is seeking an IT Support Analyst that will assist the Skip Hop Team in resolving any procedural or operating issues related to use of IT applications, products, or services. The IT Support ...

HCTec

IT Support Analyst I

Winston Salem, NC · On-site

The IT Support Analyst II will be responsible for providing technical support and assistance to ... mentor junior team members. This is a hybrid position, including onsite support. Essential ...

HCTec

IT Support Analyst II

Mesa, AZ · On-site

The IT Support Analyst II will be responsible for providing technical support and assistance to ... mentor junior team members. This is a hybrid position, including onsite support. Essential ...

HCTec

IT Support Analyst I

Winston Salem, NC · Hybrid

The IT Support Analyst II will be responsible for providing technical support and assistance to ... mentor junior team members. This is a hybrid position, including onsite support. Essential ...

HCTec

IT Support Analyst II

Brentwood, TN · On-site

The IT Support Analyst II will be responsible for providing technical support and assistance to ... mentor junior team members. This is a hybrid position, including onsite support. Essential ...

Ascent Data, LLC

IT Support Analyst

Pittsburgh, PA · On-site

$22 - $25/hr

IT Support Analyst Location: RIDC Park, O'Hara Township, PA Schedule: Monday-Friday | Daylight Hours Employment Type: Full-Time Build Your IT Career with Ascent Data Are you passionate about ...

ALTEN Technology USA

IT Support Analyst

Mobile, AL

We are seeking an experienced IT Support Analyst with a strong background in Tier 2/3 support, ITSM processes, and ServiceNow. The ideal candidate will have at least three years of experience ...

INDUS Technology, Inc.

Jr. IT Support Technician

Newport, RI · On-site

$21.50 - $29.75/hr

The Undersea Vehicles Modeling & Simulation Branch Code 8515 including the Weapons Analysis ... Reporting to the Program Manager, the Jr. IT Support Technician (WAF Lab) will provides on-site ...

AMS Staffing, Inc.

IT Support Analyst- 3578759

Houston, TX · Hybrid

$55K - $65K/yr

Job Title: IT Support Analyst Location: Houston-77056 Salary/Payrate: $55K-$65K annually and AWESOME benefits!!! Work Environment: Hybrid (4 days in office/1 remote) Term: Permanent Bachelor's degree ...

Maxima Consulting

IT Support Analyst

New York, NY · On-site

The IT Support Analyst is responsible for timely, accurate, customer service focused, and properly documented resolution of issues submitted to the IT Service Desk. It's designated for "on call" ...

webfx.com

Jr. IT Support Technician

Harrisburg, PA · On-site

$47K - $50K/yr

Regular 1-on-1 check-ins with a manager to support career growth Potential Promotional Path for Jr. IT Support Technician: * IT Specialist * IT Analyst * IT Consultant * Lead IT Consultant * Sr. IT ...

DCS Corporation

IT Support Analyst

Ridgecrest, CA · On-site

$37K - $55K/yr

Salary Range: $37,544 - $55,100 IT Support Analyst will work as a member of a team responsible for ... Perform various junior level system administrator tasks such as account creation, file share ...

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Junior It Support Analyst information

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$15

$32

$53

How much do junior it support analyst jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for junior it support analyst in the United States is $32.12, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $35.34 per hour, depending on experience, location, and employer.

What does a Junior IT Support Analyst do?

A Junior IT Support Analyst is responsible for assisting with the day-to-day technical support needs of an organization. They help users resolve hardware and software issues, install and configure computer systems, and maintain IT equipment. Their duties often include responding to support tickets, troubleshooting network problems, and escalating complex issues to senior staff. This role is ideal for those starting their career in IT, as it provides hands-on experience in various aspects of technical support and customer service.

What are the key skills and qualifications needed to thrive as a Junior IT Support Analyst?

To thrive as a Junior IT Support Analyst, you need a basic understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a relevant degree or IT certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is typically required. Strong communication skills, patience, and a customer-oriented mindset help you effectively assist users and resolve issues. These skills and qualities are crucial for ensuring efficient technical support, minimizing downtime, and maintaining user satisfaction.

What are some typical challenges a Junior IT Support Analyst might face in their first year on the job?

As a Junior IT Support Analyst, you may encounter challenges such as troubleshooting unfamiliar hardware or software issues, managing high volumes of support tickets, and quickly adapting to new technologies used by your organization. You'll also need to balance providing timely support to end-users while documenting solutions accurately. Collaborating effectively with more experienced IT staff and communicating technical information to non-technical colleagues are important skills that can help you succeed and grow in the role.

What cities are hiring for Junior It Support Analyst jobs?

Cities with the most Junior It Support Analyst job openings:

What states have the most Junior It Support Analyst jobs?

States with the most job openings for Junior It Support Analyst jobs include:

What job categories do people searching Junior It Support Analyst jobs look for?

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Junior It Support Analyst jobs near you
Infographic showing various Junior It Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $66,802 per year, or $32.1 per hour.

Junior IT Business Support Analyst (Coordinator)-[Hybrid]

SmartIPlace

Dallas, TX • On-site

$26.25 - $35/hr

Contractor

Re-posted 4 days ago

Job description

Title: Junior IT Business Support Analyst (Coordinator)

Location: Dallas, TX (Hybrid – 2 days/week onsite in Downtown Dallas)

Duration: Long-Term Contract

About the Role

We are seeking a Junior IT Business Support Analyst (Coordinator) to support enterprise applications and business systems within a dynamic IT environment. This role will work closely with Enterprise Architecture, IT Operations, and business stakeholders to maintain application portfolios, coordinate cross-functional activities, and support system documentation efforts.

The ideal candidate will have experience supporting enterprise applications, coordinating projects and stakeholders, and working with tools such as ServiceNow, MS Visio, Smartsheets, or Orbus Infinity.

Key Responsibilities
  • Provide operational and technical support for enterprise applications and business systems.
  • Maintain and update application portfolio information, including application ownership, integrations, and system dependencies.
  • Collaborate with IT and business teams to gather, validate, and update system information.
  • Assist in creating and maintaining system architecture, process flow, and data flow diagrams.
  • Coordinate meetings, follow-up activities, and stakeholder communications across multiple teams.
  • Support project-related activities including documentation, tracking action items, and status reporting.
  • Assist with review requests, issue tracking, and process improvement initiatives.
  • Ensure application and system records remain accurate and up to date.
Required Qualifications
  • 2+ years of experience supporting enterprise applications, business systems, or IT operations.
  • Experience with at least two of the following tools:
    • ServiceNow
    • Microsoft Visio
    • Smartsheets
    • Orbus Infinity
  • Understanding of IT support processes and enterprise application environments.
  • Experience coordinating activities across cross-functional teams.
  • Strong analytical, organizational, and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
Preferred Qualifications
  • Experience creating system architecture, application, or data flow diagrams.
  • Exposure to Enterprise Architecture practices and application portfolio management.
  • Experience supporting IT governance, PMO, or technology operations initiatives.
  • Familiarity with ITIL processes and best practices.
Required Skills
  • Enterprise Application Support
  • ServiceNow
  • MS Visio
  • Smartsheets
  • Orbus Infinity
  • Project Coordination
  • Cross-Functional Collaboration
  • Application Portfolio Management
  • Documentation & Reporting
  • Microsoft Office Suite
  • Stakeholder Communication
Soft Skills
  • Strong attention to detail
  • Team-oriented mindset
  • Ability to manage multiple priorities
  • Proactive and self-motivated
  • Strong interpersonal and communication skills
 
Smart-iPlace logo

About Smart-iPlace

Sourced by ZipRecruiter

SMART-iPLACE provides innovative staffing and consulting solutions that help our clients achieve their business objectives. We can understand and support all areas of your IT systems from back-end infrastructure to front-end personal productivity. Our goal is create innovative IT solutions that enable your business to be more agile and competitive.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Irving, TX, US

Year founded

2021

Social media

Facebook

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