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Junior It Support Analyst Jobs (NOW HIRING)

Sunrise Telecom

Junior IT Support

Saint Louis, MO · On-site

Junior IT Support Position Summary Sunrise Telecom is seeking a dependable and detail-oriented Junior IT Support Specialist to provide first-level technical support to employees and assist with the ...

Floorplan Xpress

IT Support Analyst

Norman, OK · On-site

We are looking for an IT Support Analyst in our Norman, OK Operations Center. This position is in-office, Monday-Friday. The IT Support Analyst will be responsible for providing technical assistance ...

Floorplan Xpress

IT Support Analyst

Norman, OK · On-site

We are looking for an IT Support Analyst in our Norman, OK Operations Center. This position is in-office, Monday-Friday.The IT Support Analyst will be responsible for providing technical assistance ...

HCTec

IT Support Analyst II

Brentwood, TN · On-site

The IT Support Analyst II will be responsible for providing technical support and assistance to ... mentor junior team members. This is a hybrid position, including onsite support. Essential ...

Skip Hop Inc

IT Support Analyst

New York, NY · On-site

Skip Hop is seeking an IT Support Analyst that will assist the Skip Hop Team in resolving any procedural or operating issues related to use of IT applications, products, or services. The IT Support ...

Skip Hop Inc

IT Support Analyst

New York, NY

Skip Hop is seeking an IT Support Analyst that will assist the Skip Hop Team in resolving any procedural or operating issues related to use of IT applications, products, or services. The IT Support ...

hhglobal

Jr. IT Support Technician

Chicago, IL · On-site

$45K - $52K/yr

Purpose of the Job We are seeking a motivated Junior IT Support Technician to provide first-line technical support for end users across Microsoft Windows and Apple Mac environments. The successful ...

webfx.com

Jr. IT Support Technician

Harrisburg, PA

$47K - $50K/yr

Regular 1-on-1 check-ins with a manager to support career growth Potential Promotional Path for Jr. IT Support Technician: * IT Specialist * IT Analyst * IT Consultant * Lead IT Consultant * Sr. IT ...

Maxima Consulting

IT Support Analyst

New York, NY · On-site

The IT Support Analyst is responsible for timely, accurate, customer service focused, and properly documented resolution of issues submitted to the IT Service Desk. It's designated for "on call" ...

Exclusive Resorts LLC

IT Support Analyst

Denver, CO · On-site

$65K - $75K/yr

POSITION DESCRIPTION Exclusive Resorts is seeking an IT Support Analyst to join our Engineering Operations team. The successful candidate will be responsible for providing exemplary technical support ...

webfx.com

Jr. IT Support Specialist

Harrisburg, PA

$47K - $50K/yr

Regular 1-on-1 check-ins with a manager to support career growth Potential Promotional Path for Jr. IT Support Specialist: * IT Specialist * IT Analyst * IT Consultant * Lead IT Consultant * Sr. IT ...

webfx.com

Jr. IT Support Technician

Harrisburg, PA · On-site

$47K - $50K/yr

Regular 1-on-1 check-ins with a manager to support career growth Potential Promotional Path for Jr. IT Support Technician: * IT Specialist * IT Analyst * IT Consultant * Lead IT Consultant * Sr. IT ...

webfx.com

Jr. IT Support Specialist

Harrisburg, PA

$47K - $50K/yr

Regular 1-on-1 check-ins with a manager to support career growth Potential Promotional Path for Jr. IT Support Specialist: * IT Specialist * IT Analyst * IT Consultant * Lead IT Consultant * Sr. IT ...

Venterra Realty

IT Support Analyst

Houston, TX

ROLE: IT Support Analyst REPORTS TO: IT Manager LOCATION: Houston, Texas Corporate Office (Onsite) THE OPPORTUNITY Join Venterra Realty as an IT Support Analyst in our Houston corporate office ...

ALTEN Technology USA

IT Support Analyst

Mobile, AL

We are seeking an experienced IT Support Analyst with a strong background in Tier 2/3 support, ITSM processes, and ServiceNow. The ideal candidate will have at least three years of experience ...

ID.me

IT Support Analyst

Mountain View, CA

Role Overview We are seeking an IT Support Analyst to join our dynamic IT department, supporting end-users and resolving technical issues across the organization. As a key player on the team, you ...

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Junior It Support Analyst information

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$53

How much do junior it support analyst jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for junior it support analyst in the United States is $32.12, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $35.34 per hour, depending on experience, location, and employer.

What are some typical challenges a Junior IT Support Analyst might face in their first year on the job?

As a Junior IT Support Analyst, you may encounter challenges such as troubleshooting unfamiliar hardware or software issues, managing high volumes of support tickets, and quickly adapting to new technologies used by your organization. You'll also need to balance providing timely support to end-users while documenting solutions accurately. Collaborating effectively with more experienced IT staff and communicating technical information to non-technical colleagues are important skills that can help you succeed and grow in the role.

What are the key skills and qualifications needed to thrive as a Junior IT Support Analyst?

To thrive as a Junior IT Support Analyst, you need a basic understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a relevant degree or IT certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is typically required. Strong communication skills, patience, and a customer-oriented mindset help you effectively assist users and resolve issues. These skills and qualities are crucial for ensuring efficient technical support, minimizing downtime, and maintaining user satisfaction.

What does a Junior IT Support Analyst do?

A Junior IT Support Analyst is responsible for assisting with the day-to-day technical support needs of an organization. They help users resolve hardware and software issues, install and configure computer systems, and maintain IT equipment. Their duties often include responding to support tickets, troubleshooting network problems, and escalating complex issues to senior staff. This role is ideal for those starting their career in IT, as it provides hands-on experience in various aspects of technical support and customer service.
What cities are hiring for Junior It Support Analyst jobs? Cities with the most Junior It Support Analyst job openings:
What states have the most Junior It Support Analyst jobs? States with the most job openings for Junior It Support Analyst jobs include:
What job categories do people searching Junior It Support Analyst jobs look for? The top searched job categories for Junior It Support Analyst jobs are:
Junior It Support Analyst jobs near you
Infographic showing various Junior It Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $66,802 per year, or $32.1 per hour.

Information Technology Support Analyst

Trinus Corporation

Los Angeles, CA • On-site

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Role: IT Support Analyst

Location: Los Angeles, CA

Candidates must be available for in person interview

About the Role

We are seeking a Junior IT Support Analyst to join a fast-paced enterprise Helpdesk team supporting end users across multiple office locations. The ideal candidate will provide technical support for desktops, laptops, mobile devices, Active Directory, virtualization, printers, cloud storage, and enterprise software while delivering exceptional customer service.

This is an excellent opportunity for someone with strong desktop support experience, Active Directory administration, and troubleshooting skills who enjoys working directly with users in a collaborative IT environment.

Key Responsibilities

  • Provide Tier 1 and Tier 2 technical support for end users, resolving hardware, software, and application issues.
  • Troubleshoot and support Microsoft Office, Google Workspace, Adobe Acrobat, Bluebeam, Workday, and other enterprise applications.
  • Administer Active Directory, including user accounts, security groups, Organizational Units (OUs), Group Policy (GPO), DNS, DHCP, and login scripts.
  • Perform PC imaging, deployment, configuration, and maintenance of desktops, laptops, tablets, and mobile devices.
  • Deploy and manage Hyper-V virtual machines, snapshots, virtual networks, templates, and backups.
  • Install, configure, and troubleshoot shared printers, Konica Minolta multifunction devices, and YSoft printing solutions.
  • Support Google Drive administration, file migrations, permissions, and email/data exports.
  • Monitor and troubleshoot endpoint security solutions, including SentinelOne and Zscaler.
  • Develop PowerShell and batch scripts to automate routine administrative tasks.
  • Utilize ServiceNow for incident management, asset tracking, reporting, dashboards, and documentation.
  • Maintain technical documentation, procedures, and inventory records.
  • Support hardware installation, upgrades, equipment lifecycle management, and IT asset inventory.

Required Qualifications

  • Bachelor's degree in Computer Science, Information Systems, or a related field.
  • Minimum 2 years of professional IT Helpdesk or Desktop Support experience.
  • Minimum 2 years of Active Directory administration experience, including:
  • User and Group Management
  • Organizational Units (OUs)
  • Group Policy (GPO)
  • DNS
  • DHCP
  • Login Scripts
  • Security Administration
  • Minimum 2 years of PC imaging experience using:
  • Norton Ghost
  • Clonezilla
  • FOG
  • Minimum 1 year of experience with:
  • Hyper-V Virtual Machines
  • Zebra Mobile Tablets
  • Dell Rugged Tablets
  • Microsoft Surface Devices
  • Konica Minolta Printers
  • YSoft Print Management
  • Shared Printer Deployment
  • ServiceNow (Asset Management, Incident Management, Dashboards, Reporting)
  • SentinelOne
  • Zscaler

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