Junior IT Support
Saint Louis, MO · On-site
Junior IT Support Position Summary Sunrise Telecom is seeking a dependable and detail-oriented Junior IT Support Specialist to provide first-level technical support to employees and assist with the ...
Junior IT Support
Saint Louis, MO · On-site
Junior IT Support Position Summary Sunrise Telecom is seeking a dependable and detail-oriented Junior IT Support Specialist to provide first-level technical support to employees and assist with the ...
IT Support Analyst
Norman, OK · On-site
We are looking for an IT Support Analyst in our Norman, OK Operations Center. This position is in-office, Monday-Friday. The IT Support Analyst will be responsible for providing technical assistance ...
IT Support Analyst
Norman, OK · On-site
We are looking for an IT Support Analyst in our Norman, OK Operations Center. This position is in-office, Monday-Friday. The IT Support Analyst will be responsible for providing technical assistance ...
IT Support Analyst
Norman, OK · On-site
We are looking for an IT Support Analyst in our Norman, OK Operations Center. This position is in-office, Monday-Friday.The IT Support Analyst will be responsible for providing technical assistance ...
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IT Support Analyst
Norman, OK · On-site
We are looking for an IT Support Analyst in our Norman, OK Operations Center. This position is in-office, Monday-Friday.The IT Support Analyst will be responsible for providing technical assistance ...
IT Support Analyst
Houston, TX · On-site
IT Support Analyst (On-Site Only - Houston, TX) About Company: At the Law Offices of Hilda Sibrian™, we work daily to help victims of serious accidents get justice in their cases and receive the ...
New
IT Support Analyst
Houston, TX · On-site
IT Support Analyst (On-Site Only - Houston, TX) About Company: At the Law Offices of Hilda Sibrian™, we work daily to help victims of serious accidents get justice in their cases and receive the ...
New
IT Support Analyst II
Brentwood, TN · On-site
The IT Support Analyst II will be responsible for providing technical support and assistance to ... mentor junior team members. This is a hybrid position, including onsite support. Essential ...
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IT Support Analyst II
Brentwood, TN · On-site
The IT Support Analyst II will be responsible for providing technical support and assistance to ... mentor junior team members. This is a hybrid position, including onsite support. Essential ...
IT Support Analyst
New York, NY · On-site
Skip Hop is seeking an IT Support Analyst that will assist the Skip Hop Team in resolving any procedural or operating issues related to use of IT applications, products, or services. The IT Support ...
IT Support Analyst
New York, NY · On-site
Skip Hop is seeking an IT Support Analyst that will assist the Skip Hop Team in resolving any procedural or operating issues related to use of IT applications, products, or services. The IT Support ...
Position Overview As an IT Support Analyst, you will play a crucial role in ensuring the smooth operation of our IT systems and providing top-notch support to our employees. A seamless digital ...
Position Overview As an IT Support Analyst, you will play a crucial role in ensuring the smooth operation of our IT systems and providing top-notch support to our employees. A seamless digital ...
Jr. IT Support Technician
$45K - $52K/yr
Purpose of the Job We are seeking a motivated Junior IT Support Technician to provide first-line technical support for end users across Microsoft Windows and Apple Mac environments. The successful ...
Jr. IT Support Technician
$45K - $52K/yr
Purpose of the Job We are seeking a motivated Junior IT Support Technician to provide first-line technical support for end users across Microsoft Windows and Apple Mac environments. The successful ...
Jr. IT Support Technician
$45K - $52K/yr
Purpose of the Job We are seeking a motivated Junior IT Support Technician to provide first-line technical support for end users across Microsoft Windows and Apple Mac environments. The successful ...
Jr. IT Support Technician
$45K - $52K/yr
Purpose of the Job We are seeking a motivated Junior IT Support Technician to provide first-line technical support for end users across Microsoft Windows and Apple Mac environments. The successful ...
Jr. IT Support Technician
Chicago, IL · On-site
$45K - $52K/yr
Purpose of the Job We are seeking a motivated Junior IT Support Technician to provide first-line technical support for end users across Microsoft Windows and Apple Mac environments. The successful ...
Jr. IT Support Technician
Chicago, IL · On-site
$45K - $52K/yr
Purpose of the Job We are seeking a motivated Junior IT Support Technician to provide first-line technical support for end users across Microsoft Windows and Apple Mac environments. The successful ...
Jr. IT Support Specialist
Harrisburg, PA · On-site
$47K - $50K/yr
Regular 1-on-1 check-ins with a manager to support career growth Potential Promotional Path for Jr. IT Support Specialist: * IT Specialist * IT Analyst * IT Consultant * Lead IT Consultant * Sr. IT ...
Jr. IT Support Specialist
Harrisburg, PA · On-site
$47K - $50K/yr
Regular 1-on-1 check-ins with a manager to support career growth Potential Promotional Path for Jr. IT Support Specialist: * IT Specialist * IT Analyst * IT Consultant * Lead IT Consultant * Sr. IT ...
Jr. IT Support Technician
$47K - $50K/yr
Regular 1-on-1 check-ins with a manager to support career growth Potential Promotional Path for Jr. IT Support Technician: * IT Specialist * IT Analyst * IT Consultant * Lead IT Consultant * Sr. IT ...
Quick apply
Jr. IT Support Technician
$47K - $50K/yr
Regular 1-on-1 check-ins with a manager to support career growth Potential Promotional Path for Jr. IT Support Technician: * IT Specialist * IT Analyst * IT Consultant * Lead IT Consultant * Sr. IT ...
IT Support Analyst
New York, NY · On-site
The IT Support Analyst is responsible for timely, accurate, customer service focused, and properly documented resolution of issues submitted to the IT Service Desk. It's designated for "on call" ...
IT Support Analyst
New York, NY · On-site
The IT Support Analyst is responsible for timely, accurate, customer service focused, and properly documented resolution of issues submitted to the IT Service Desk. It's designated for "on call" ...
Jr. IT Support Specialist
$47K - $50K/yr
Regular 1-on-1 check-ins with a manager to support career growth Potential Promotional Path for Jr. IT Support Specialist: * IT Specialist * IT Analyst * IT Consultant * Lead IT Consultant * Sr. IT ...
Quick apply
Jr. IT Support Specialist
$47K - $50K/yr
Regular 1-on-1 check-ins with a manager to support career growth Potential Promotional Path for Jr. IT Support Specialist: * IT Specialist * IT Analyst * IT Consultant * Lead IT Consultant * Sr. IT ...
IT Support Analyst
$70K - $81K/yr
Salary Range: $70,310- $81,300 IT Support Analyst will work as a member of a team responsible for ... Perform various junior level system administrator tasks such as account creation, file share ...
IT Support Analyst
$70K - $81K/yr
Salary Range: $70,310- $81,300 IT Support Analyst will work as a member of a team responsible for ... Perform various junior level system administrator tasks such as account creation, file share ...
Jr. IT Support Specialist
$47K - $50K/yr
Regular 1-on-1 check-ins with a manager to support career growth Potential Promotional Path for Jr. IT Support Specialist: * IT Specialist * IT Analyst * IT Consultant * Lead IT Consultant * Sr. IT ...
Jr. IT Support Specialist
$47K - $50K/yr
Regular 1-on-1 check-ins with a manager to support career growth Potential Promotional Path for Jr. IT Support Specialist: * IT Specialist * IT Analyst * IT Consultant * Lead IT Consultant * Sr. IT ...
IT Support Analyst
Buffalo Grove, IL · On-site
Lou Malnati's is seeking an IT Support Analyst to provide front-line technical support to our restaurant locations and home office staff. This role is the first point of contact for technology issues ...
IT Support Analyst
Buffalo Grove, IL · On-site
Lou Malnati's is seeking an IT Support Analyst to provide front-line technical support to our restaurant locations and home office staff. This role is the first point of contact for technology issues ...
IT Support Analyst
Houston, TX · On-site
Description ROLE: IT Support Analyst REPORTS TO: IT Manager LOCATION: Houston, Texas Corporate Office (Onsite) THE OPPORTUNITY Join Venterra Realty as an IT Support Analyst in our Houston corporate ...
IT Support Analyst
Houston, TX · On-site
Description ROLE: IT Support Analyst REPORTS TO: IT Manager LOCATION: Houston, Texas Corporate Office (Onsite) THE OPPORTUNITY Join Venterra Realty as an IT Support Analyst in our Houston corporate ...
We are seeking an experienced IT Support Analyst with a strong background in Tier 2/3 support, ITSM processes, and ServiceNow. The ideal candidate will have at least three years of experience ...
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We are seeking an experienced IT Support Analyst with a strong background in Tier 2/3 support, ITSM processes, and ServiceNow. The ideal candidate will have at least three years of experience ...
IT Support Analyst I
Johnstown, PA · On-site
IT SUPPORT ANALYST I Concurrent Technologies Corporation Johnstown, PA Minimum Clearance Required ... Answers inquiries about network capabilities and resolves questions referred from more junior Help ...
IT Support Analyst I
Johnstown, PA · On-site
IT SUPPORT ANALYST I Concurrent Technologies Corporation Johnstown, PA Minimum Clearance Required ... Answers inquiries about network capabilities and resolves questions referred from more junior Help ...
Junior It Support Analyst information
See salary details
$15.38 - $18.86
7% of jobs
$18.86 - $22.33
15% of jobs
$23.07 is the 25th percentile. Wages below this are outliers.
$22.33 - $25.81
14% of jobs
The median wage is $28.94 / hr.
$25.81 - $29.28
16% of jobs
$29.28 - $32.76
19% of jobs
$34.10 is the 75th percentile. Wages above this are outliers.
$32.76 - $36.23
12% of jobs
$36.23 - $39.71
8% of jobs
$39.71 - $43.18
3% of jobs
$43.18 - $46.66
3% of jobs
$46.66 - $50.13
2% of jobs
$50.13 - $53.61
1% of jobs
$15
$32
$53
How much do junior it support analyst jobs pay per hour?
As of Aug 8, 2026, the average hourly pay for junior it support analyst in the United States is $32.12, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $35.34 per hour, depending on experience, location, and employer.
What are some typical challenges a Junior IT Support Analyst might face in their first year on the job?
As a Junior IT Support Analyst, you may encounter challenges such as troubleshooting unfamiliar hardware or software issues, managing high volumes of support tickets, and quickly adapting to new technologies used by your organization. You'll also need to balance providing timely support to end-users while documenting solutions accurately. Collaborating effectively with more experienced IT staff and communicating technical information to non-technical colleagues are important skills that can help you succeed and grow in the role.
What are the key skills and qualifications needed to thrive as a Junior IT Support Analyst?
To thrive as a Junior IT Support Analyst, you need a basic understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a relevant degree or IT certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is typically required. Strong communication skills, patience, and a customer-oriented mindset help you effectively assist users and resolve issues. These skills and qualities are crucial for ensuring efficient technical support, minimizing downtime, and maintaining user satisfaction.
What does a Junior IT Support Analyst do?
A Junior IT Support Analyst is responsible for assisting with the day-to-day technical support needs of an organization. They help users resolve hardware and software issues, install and configure computer systems, and maintain IT equipment. Their duties often include responding to support tickets, troubleshooting network problems, and escalating complex issues to senior staff. This role is ideal for those starting their career in IT, as it provides hands-on experience in various aspects of technical support and customer service.
What cities are hiring for Junior It Support Analyst jobs? Cities with the most Junior It Support Analyst job openings:
What states have the most Junior It Support Analyst jobs? States with the most job openings for Junior It Support Analyst jobs include:
What job categories do people searching Junior It Support Analyst jobs look for? The top searched job categories for Junior It Support Analyst jobs are:
Sunrise Telecom rating
6.3
Based on 6 frontline employees who took The Breakroom Quiz
75th of 97 rated telecommunications companies
Job description
Junior IT Support Position Summary Sunrise Telecom is seeking a dependable and detail-oriented Junior IT Support Specialist to provide first-level technical support to employees and assist with the day-to-day management of company devices and user accounts. This is an entry-level position that does not require previous IT experience. The ideal candidate is organized, enjoys helping others, learns new software quickly, and has excellent typing and computer skills. Most technical procedures are documented, and training will be provided. Essential Responsibilities Device Management Order, receive, and ship company laptops, tablets, and other equipment. Prepare and configure devices for new employees using established procedures. Maintain accurate inventory of company technology assets. Coordinate device replacements, repairs, and returns. Assist with iPad setup and tracking. End User Support Provide first-level support for basic computer and technology issues. Assist employees with password resets, Multi-Factor Authentication (MFA), Outlook, Microsoft 365, Wi-Fi, and VPN access. Help troubleshoot common login and workstation issues. Escalate technical issues that require advanced support. User Account Administration Create, update, and disable user accounts. Reset passwords and Multi-Factor Authentication. Add and remove users from security and distribution groups. Assist with employee onboarding and offboarding tasks. Administrative & Documentation Maintain accurate records of devices and user accounts. Update inventory spreadsheets and internal documentation. Review basic authentication logs to identify common user issues. Follow established IT procedures and document completed work. Communicate professionally with employees while providing support. Minimum Qualifications High school diploma or equivalent. Typing speed of 60–70 words per minute. Strong computer skills and the ability to quickly learn new software. Excellent attention to detail and organizational skills. Strong written and verbal communication skills. Ability to multitask and manage priorities in a fast-paced environment. Reliable, dependable, and able to follow established processes. Customer service experience is preferred but not required. Preferred Qualifications Basic familiarity with Microsoft Office or Microsoft 365. Experience using Windows computers. Previous experience in an office, administrative, customer service, or helpdesk environment is a plus but not required.