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Junior It Support Analyst Jobs in Indiana (NOW HIRING)

Ivy Tech

IT Support PT (Kokomo)

Kokomo, IN

$15 - $16/hr

Under the direction of the IT Director, the IT Support Part-Time position will provide support of the daily activities of the local IT Support Team. The position participates in the diverse job tasks ...

Ivy Tech

IT Support PT (Kokomo)

Kokomo, IN · On-site

$15 - $16/hr

Under the direction of the IT Director, the IT Support Part-Time position will provide support of the daily activities of the local IT Support Team. The position participates in the diverse job tasks ...

GFS Systems

IT install tech

Bloomington, IN · On-site

$18 - $20/hr

Camera system / IT support Technician Bloomington, IN | Full-Time | $18-20/hr About Us: B-Tech Fire ... Ability to read, understand and analyze architectural blueprints and electrical schematics

Guardian Fire Services

IT install tech

Bloomington, IN · On-site

$18 - $20/hr

Camera system / IT support Technician Bloomington, IN | Full-Time | $18-20/hr About Us: B-Tech Fire ... Ability to read, understand and analyze architectural blueprints and electrical schematics

SANKO GOSEI TECH

IT Support Specialist

Fort Wayne, IN · On-site

The main responsibilities of the IT Support Specialist is the maintenance of all computer systems and software within the company. They will ensure that these services run smoothly by monitoring ...

SANKO GOSEI TECH

IT Support Specialist

Fort Wayne, IN · On-site

The main responsibilities of the IT Support Specialist is the maintenance of all computer systems and software within the company. They will ensure that these services run smoothly by monitoring ...

Lozier Corporation

IT Support Specialist

Middlebury, IN · On-site

The Information Technology (IT) Support Specialist assists business technology end-users with general tier 1 or 1.5 computer system problem resolution and basic system installations. This role will ...

Lozier Corporation

IT Support Specialist

Middlebury, IN · On-site

The Information Technology (IT) Support Specialist assists business technology end-users with general tier 1 or 1.5 computer system problem resolution and basic system installations. This role will ...

GQT Movies

IT Support Technician

Lafayette, IN · On-site

$20/hr

The IT Support Technician provides frontline technical support for theater locations and corporate users across GQT Movies and affiliated companies. This role supports Tapos (Jacro) point-of-sale ...

Badger Daylighting

IT Support Technician

Brownsburg, IN · On-site

$20.50 - $28/hr

The Information Technology (IT) Support Specialist supports day-to-day endpoint, mobility, and productivity application operations with a strong customer service focus. This role is responsible for ...

Badger Daylighting

IT Support Technician

Brownsburg, IN · Hybrid

$20.50 - $28/hr

The Information Technology (IT) Support Specialist supports day-to-day endpoint, mobility, and productivity application operations with a strong customer service focus. This role is responsible for ...

Badger Daylighting

IT Support Technician

Brownsburg, IN · On-site

$20.50 - $28/hr

The Information Technology (IT) Support Specialist supports day-to-day endpoint, mobility, and productivity application operations with a strong customer service focus. This role is responsible for ...

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Junior It Support Analyst information

See Indiana salary details

$14

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$51

How much do junior it support analyst jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for junior it support analyst in Indiana is $30.56, according to ZipRecruiter salary data. Most workers in this role earn between $21.97 and $33.61 per hour, depending on experience, location, and employer.

What does a Junior IT Support Analyst do?

A Junior IT Support Analyst is responsible for assisting with the day-to-day technical support needs of an organization. They help users resolve hardware and software issues, install and configure computer systems, and maintain IT equipment. Their duties often include responding to support tickets, troubleshooting network problems, and escalating complex issues to senior staff. This role is ideal for those starting their career in IT, as it provides hands-on experience in various aspects of technical support and customer service.

What are the key skills and qualifications needed to thrive as a Junior IT Support Analyst?

To thrive as a Junior IT Support Analyst, you need a basic understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a relevant degree or IT certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is typically required. Strong communication skills, patience, and a customer-oriented mindset help you effectively assist users and resolve issues. These skills and qualities are crucial for ensuring efficient technical support, minimizing downtime, and maintaining user satisfaction.

What are some typical challenges a Junior IT Support Analyst might face in their first year on the job?

As a Junior IT Support Analyst, you may encounter challenges such as troubleshooting unfamiliar hardware or software issues, managing high volumes of support tickets, and quickly adapting to new technologies used by your organization. You'll also need to balance providing timely support to end-users while documenting solutions accurately. Collaborating effectively with more experienced IT staff and communicating technical information to non-technical colleagues are important skills that can help you succeed and grow in the role.

What are popular job titles related to Junior It Support Analyst jobs in Indiana?

For Junior It Support Analyst jobs in Indiana, the most frequently searched job titles are:

Junior It Support Analyst jobs near you
Infographic showing various Junior It Support Analyst job openings in Indiana as of August 2026, with employment types broken down into 62% Full Time, 13% Part Time, and 25% Contract. Highlights an 100% In-person job distribution, with an average salary of $63,567 per year, or $30.6 per hour.

IT Support & Networking Engineer

Mishawaka, IN • On-site

Conflux Systems
11 - 50 employees
Learn more about Conflux Systemsexternal

Full-time

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

The Onsite IT Support Analyst provides full-time, onsite IT support for a large manufacturing facility, ensuring reliable operation of end-user systems, network infrastructure, and site-specific devices. This role delivers hands-on Level 1/2 support for desktops, laptops, servers, networking, and manufacturing IT equipment, while maintaining high customer service standards. The position requires daily walkthroughs, physical equipment handling, and close collaboration with global IT teams to resolve incidents efficiently and escalate complex issues appropriately.
Responsibilities:
  • Provide daily onsite L1/L2 IT support for PCs, peripherals, networking, servers, and manufacturing devices
  • Intake, troubleshoot, and resolve incidents and requests via ServiceNow in a follow-the-sun support model
  • Perform root cause analysis and resolve recurring or complex IT issues
  • Support on-prem infrastructure including cabling, switches, servers, and datacenter equipment
  • Install, migrate, configure, and maintain end-user systems, applications, and data
  • Support manufacturing IT devices such as label printers, handheld WiFi scanners, and instruments
  • Escalate unresolved issues and Major Incidents to Infrastructure/Site Management teams
  • Communicate technical resolutions clearly to non-technical end users
  • Conduct daily site rounds and assist with hardware installation/decommissioning

Qualifications:
  • Bachelor's degree or equivalent practical experience
  • 3-5 years of experience in IT Deskside Support or Systems Analyst roles
  • Strong customer service and communication skills
  • Ability to work onsite full-time, lift up to 50 lbs, and operate in a manufacturing environment
  • Experience working in global, multi-cultural IT teams

Technical Skills:
  • Windows 10/11, Office 365 (Enterprise)
  • Networking fundamentals (TCP/IP, DHCP, VLANs, console access, diagnostics)
  • Server configuration, iLO setup, vulnerability remediation
  • Intune, Azure AD, Identity & MFA management
  • PC migrations, application deployment, data transfers
  • Mobile device support (Android, iOS)
  • ServiceNow Incident & Request Management

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