This is an on-site position in the Netherlands The Junior IT Support Engineer is responsible for providing first-line and second-line IT support for global end-user devices and network systems. The ...
This is an on-site position in the Netherlands The Junior IT Support Engineer is responsible for providing first-line and second-line IT support for global end-user devices and network systems. The ...
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La Jolla, CA · On-site
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Junior IT Support Specialist
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Junior IT Technician
Towson, MD · On-site
$50K - $65K/yr
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Junior It Engineer information
See salary details
$33.5K - $40.4K
3% of jobs
$40.4K - $47.3K
20% of jobs
$48.8K is the 25th percentile. Wages below this are outliers.
$47.3K - $54.2K
7% of jobs
$54.2K - $61.1K
6% of jobs
$61.1K - $68K
12% of jobs
The median wage is $68.5K / yr.
$68K - $75K
17% of jobs
$78.6K is the 75th percentile. Wages above this are outliers.
$75K - $81.9K
17% of jobs
$81.9K - $88.8K
7% of jobs
$88.8K - $95.7K
4% of jobs
$95.7K - $102.6K
3% of jobs
$102.6K - $109.5K
2% of jobs
$33.5K
$71.8K
$109.5K
How much do junior it engineer jobs pay per year?
What are the key skills and qualifications needed to thrive as a Junior IT Engineer, and why are they important?
What is the difference between Junior IT Engineer vs IT Support Specialist?
| Aspect | Junior IT Engineer | IT Support Specialist |
|---|---|---|
| Required Credentials | Associate degree or relevant certifications (e.g., CompTIA A+) | Certifications like CompTIA A+ or Network+ often preferred |
| Work Environment | Involved in system setup, troubleshooting, and basic network tasks | Provides technical support, troubleshooting, and user assistance |
| Employer & Industry Usage | IT departments, tech companies, and organizations with internal IT teams | Help desks, service providers, and corporate IT support teams |
Junior IT Engineers and IT Support Specialists often share similar certifications and work environments, focusing on troubleshooting and technical support. However, Junior IT Engineers typically engage more in system setup and network configuration, while IT Support Specialists focus on user assistance and issue resolution. Both roles are essential in maintaining IT infrastructure and customer satisfaction.
What engineer makes $500,000 a year?
What is the minimum salary of an IT engineer?
What are some typical challenges a Junior IT Engineer might face during their first year on the job?
Will AI replace junior dev?
What is a Junior IT Engineer?
What engineers make $300,000 a year?

Job description
This is an on-site position in the Netherlands
The Junior IT Support Engineer is responsible for providing first-line and second-line IT support for global end-user devices and network systems. The role ensures stable, secure, and efficient IT operations by resolving incidents, supporting infrastructure, and contributing to continuous improvement of IT services.
- Primary Responsibilities
- Provide timely and effective IT support to end users across multiple locations
- Manage and resolve incidents, ensuring accurate documentation and escalation where required
- Support the deployment, configuration, and maintenance of endpoint devices and IT infrastructure
- Maintain and support core IT systems, networks, and security solutions
- Contribute to IT service improvements and infrastructure optimization
- Ensure adherence to IT processes, procedures, and security standards
- Collaborate with internal teams and external partners to ensure service continuity
- Specific Tasks
- Respond to support queues and document incidents in line with ITIL processes
- Troubleshoot hardware, software, and network-related issues and provide effective solutions
- Escalate unresolved issues to senior IT teams and external vendors where necessary
- Configure, image, and deploy laptops and desktops
- Administer Active Directory (user management, security groups, login scripts)
- Support Microsoft 365 environment (Outlook, Teams, SharePoint, OneDrive)
- Manage endpoint devices using tools such as Intune and SCCM
- Support remote management and collaboration tools (e.g., Microsoft Teams)
- Maintain and support infrastructure systems (VMware, storage systems, backups, firewalls)
- Perform system updates, firmware upgrades, and change management activities
- Support cloud environments (Azure and AWS) and identity solutions (SSO, Azure AD, SAML)
- Assist in maintaining LAN/WAN infrastructure and network equipment
- Monitor and maintain IT asset inventory and documentation
- Collaborate with senior IT engineers on system improvements and projects
- Ensure compliance with security policies, including VPN and Zero Trust access principles
- Competences
Education
- College diploma in IT or related field, or equivalent work experience
Additional Training
- Certifications such as A+, MCP, Network+, or CCNA are considered a plus
Experience
- 2+ years of experience in IT support within a multi-site or global environment
- Experience with Microsoft 365, including Teams, Azure Active Directory, and EMS
- Experience with endpoint management tools such as Intune and SCCM
- Experience with Active Directory and identity management systems
- Basic knowledge of networking concepts (LAN/WAN)
- Experience with Windows Server environments
- Familiarity with cloud platforms (Azure and/or AWS)
- Experience working within ITIL frameworks
Personal Skills
- Strong problem-solving and analytical skills
- Customer-oriented mindset with a focus on service quality
- Good communication skills (verbal and written)
- Ability to manage multiple tasks and prioritize effectively
- Structured and process-oriented working style
- Team player with the ability to collaborate across functions
- Self-motivated with attention to detail
- Ability to work independently and take ownership
- Flexibility to participate in on-call rotations and work outside standard hours
- Willingness and ability to learn new technologies and continuously improve
About apiphani
Sourced by ZipRecruiter
Industry
It services
Company size
1 - 10 Employees
Headquarters location
Boston, MA, US
Year founded
2018