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It Support Analyst Jobs in Kentucky (NOW HIRING)

Exclusive Resorts LLC.

$65 - $75/hr

Salary Range: $65,000.00 To $75,000.00 Annually POSITION DESCRIPTION Exclusive Resorts is seeking an IT Support Analyst to join our Engineering Operations team. The successful candidate will be ...

New

CSafe Global Group

$52 - $76/hr

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. IT Support Analyst 30+ days ago ...

New

TP-Link NA

$75 - $93/hr

We are seeking a hands‑on, proactive IT Support Analyst to join our team. This role covers a broad range of responsibilities--from software and hardware support to onboarding, asset tracking, and ...

New

University of Southern California

$94.93/hr

Job Accountabilities The IT Support Analyst: Communicates effectively with customers, applying problem-solving and decision-making techniques to identify and resolve customer issues. Provides timely ...

Kaiser Permanente

$65 - $90/hr

Assists with efforts to analyze and prioritize incoming requests and alerts. * Provides second ... Microsoft certification (e.g., A+, MCP, MCSE, etc.) related to IT support. * CISSP or comparable ...

New

ViziRecruiter,LLC.

$52 - $72/hr

Responsibilities * Provides technical support for end user computers, applications, printers ... S.) in computer technology or related field from four-year college or university; one to two years ...

New

US Tech Solutions

Onsite Support Analyst

Florence, KY · On-site

... GET IT training for On-Site Support Analysts • Comply with Quality, Health, Safety and Environment policies and IT policies • Liaise with customers, other IT support groups and third-party ...

Airspace Intelligence

$90 - $120/hr

As we grow our Boston headquarters into a modern workspace, we're hiring a Senior IT Support Analyst to be the hands-on technical backbone of the office. You'll own the end-to-end IT experience for ...

New

Vistaar Valuation and Investment Advisory LLP

$90 - $130/hr

... support, efficiently and professionally, to both leadership and consulting teams in Bain offices ... Develop best-in-class analytical capabilities for RTN, arming RTN leadership and regional ...

New

Filevine

$75 - $105/hr

Our Mission Provide internal IT support functions to support Filevine's end users and business goals, enabling users and teams to perform their job functions efficiently and securely. These goals ...

All In Credit Union

$83 - $125/hr

... logical, analytical problem-solving skills. * Commitment to excellent service, teamwork ... You will help shape the IT support experience, strengthen service delivery, and contribute to ...

New

Rune Tech

$60 - $90/hr

As an IT Support Engineer, you'll work directly with the IT Manager to support employees across the company while helping maintain the systems, devices, and infrastructure that keep our business ...

DrinkPAK, LLC

$50 - $70/hr

The Analyst, IT Support and Network provides frontline technology support at our Texas co-packing facility. This hands‑on role is responsible for the setup, maintenance, and troubleshooting of end ...

New

Mister Car Wash, Inc.

$100 - $150/hr

The IT Support Technician, Principal serves as a strategic and technical authority within the ... Strong analytical and decision‑making skills for complex technical environments * Clear ...

New

Ouzinkie Native Corporation

$100 - $120/hr

Apply expert knowledge of analytical and problem-solving methodologies to diagnose and resolve ... * Lead IT support staff, manage the full lifecycle of IT assets, and serve as the primary ...

New

Prince Industries, Inc.

$90 - $130/hr

Job Summary The IT Support Manager is responsible for overseeing the day-to-day operation, support, maintenance, and continuous improvement of the organization's IT infrastructure. This role combines ...

New

LSU Health Sciences Center New Orleans

$65 - $85/hr

December 27, 2026 Title: IT APPLICATIONS SUPPORT ANALYST 3 Employee Type: Unclassified Staff Department: PEOPLESOFT ADMIN SUPPORT ORG Campus Location: PeopleSoft Support Job Summary/Basic Functions ...

New

LJA Engineering, Inc.

$97.42/hr

As an IT Support Specialist at LJA in our IT department, you will be responsible for providing technical support to local and regional end users with a primary focus on diagnosing and resolving ...

New

People Plus, Inc.

Entry Level IT Support

Paducah, KY

$15/hr

Now Hiring: Entry-Level IT Support People Plus is looking for an Entry-Level IT Support candidate to assist a Support Specialist and provide basic technical support. This is a great opportunity for ...

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All JobsIt Support Analyst JobsIt Support Analyst Jobs in Kentucky

It Support Analyst information

See Kentucky salary details

$12

$24

$39

How much do it support analyst jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for it support analyst in Kentucky is $24.36, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $27.36 per hour, depending on experience, location, and employer.

What is an IT Support Analyst?

IT Support Analysts are professionals who provide technical assistance and support to individuals or organizations using computer systems, software, and hardware. They diagnose and resolve technical issues, help with troubleshooting, and guide users through step-by-step solutions. Their responsibilities often include installing and configuring systems, responding to service requests, and maintaining system reliability to ensure smooth business operations.

What are some common challenges faced by IT Support Analysts and how can they be overcome?

IT Support Analysts often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support requests, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's essential to develop strong problem-solving skills, prioritize tasks efficiently, and maintain clear, empathetic communication. Continual learning about new technologies and proactive collaboration with team members also help in addressing issues more efficiently and providing high-quality support.

What are the key skills and qualifications needed to thrive as an IT Support Analyst, and why are they important?

To thrive as an IT Support Analyst, you need a solid understanding of computer systems, troubleshooting, and networking, usually backed by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with help desk ticketing systems, remote desktop tools, and common operating systems is essential. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies ensure quick resolution of IT problems, minimize downtime, and provide excellent support to end-users.

What is the difference between It Support Analyst vs Network Support Technician?

It Support AnalystNetwork Support Technician
Provides technical support for hardware, software, and user issuesFocuses on maintaining and troubleshooting network infrastructure
Requires certifications like CompTIA A+ or Microsoft CertifiedOften requires Cisco CCNA or network-specific certifications
Works in office, help desk, or remote support environmentsPrimarily works on network hardware, routers, switches, and servers
Supports end-users and internal staffSupports network systems and connectivity for organizations

While both roles involve technical support, the It Support Analyst handles a broad range of IT issues across hardware and software, whereas the Network Support Technician specializes in network infrastructure and connectivity. The roles often overlap but differ mainly in focus and certifications required.

How much does an IT support analyst earn?

An IT support analyst's average salary varies by experience and location but typically ranges from $40,000 to $70,000 annually. Entry-level roles may start around $35,000, while experienced analysts with certifications like CompTIA or Microsoft can earn over $80,000. Salaries are also influenced by the size of the organization and the complexity of the support environment.

Is IT hard to be an IT support analyst?

Being an IT support analyst involves troubleshooting technical issues, assisting users, and maintaining hardware and software systems, which requires problem-solving skills and technical knowledge. While it can be challenging at times, gaining certifications like CompTIA A+ and developing strong communication skills can help manage the workload and improve proficiency.

What job categories do people searching It Support Analyst jobs in Kentucky look for?

The top searched job categories for It Support Analyst jobs in Kentucky are:

What cities in Kentucky are hiring for It Support Analyst jobs?

Cities in Kentucky with the most It Support Analyst job openings:

What are popular job titles related to It Support Analyst jobs in KY?

For It Support Analyst jobs in KY, the most frequently searched job titles are:

It Support Analyst jobs near you
Infographic showing various It Support Analyst job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $50,675 per year, or $24.4 per hour.

IT Support Analyst

Exclusive Resorts LLC.

On-site

$65 - $75/hr

Other

Posted 3 days ago

New

Job description

Salary Range: $65,000.00 To $75,000.00 Annually

POSITION DESCRIPTION

Exclusive Resorts is seeking an IT Support Analyst to join our Engineering Operations team. The successful candidate will be responsible for providing exemplary technical support to our employees, ensuring smooth and efficient operations of the technical support process. The ideal candidate has experience supporting a diverse collection of business systems and applications. This position will interface with all levels of the business, so we are looking for someone with outstanding communications skills and a positive attitude. Flexibility and a passion for learning are required for this role.

ROLES AND RESPONSIBILITIES
  • Provides technical support to employees experiencing issues with hardware, applications, and network systems.
  • Owns and operates our IT Service Management (ticketing) platform.
  • Troubleshoots and resolves Service Desk tickets in a timely manner.
  • Escalates complex issues to the appropriate technical teams or third-party vendors.
  • Provides white glove support to our leadership team.
  • Develops and maintains technical support knowledge base articles.
  • Monitors and manages service desk performance metrics to ensure high-quality service delivery to our employees and partners.
  • Participates in IT projects as required.
  • Partners with our Sr. IT Support Analyst to troubleshoot and resolve complex desktop and laptop issues.
  • Performs onboarding and offboarding tasks for Employees, Partners, and Contractors.
  • Provides technical support for our corporate offices in downtown Denver.
  • This role will occasionally assist with the following:
    • Assists with Windows Server and AWS/Azure cloud requests.
    • Provides support of our corporate and resort wireless environments.
    • Assists with desktop, laptop, and server patching.
  • Onsite support at the corporate office 5 days a week.
  • Participates in a 24/7 on call support rotation.
  • This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this company and position, the responsibilities of this role may change.
EDUCATION, SKILLS, AND EXPERIENCE
  • Associate degree or equivalent work experience.
  • 3-5 years of experience in an IT service desk or technical support role.
  • CompTIA A+ certification preferred.
  • Experience supporting Microsoft technologies (Microsoft 365, Windows, Active Directory, Entra ID).
  • Experience supporting macOS and iOS devices.
  • Experience with Dell laptop hardware.
  • Working knowledge of core networking concepts (DNS, DHCP, SSH, VPN, LAN, WAN, TCP/IP).
  • Experience with collaboration platforms (Zoom, SharePoint, MS Teams, Slack).
  • Familiarity with IT Service Management platforms (Zendesk, Jira Service Management).
  • Strong cross-functional collaboration skills, with the ability to work effectively across technical teams and the broader business.
  • Excellent problem-solving skills with the ability to prioritize and manage competing tasks.
  • Ability to participate in a 24/7 on-call rotation.
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