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It Support Analyst Jobs (NOW HIRING)

Venterra Realty

IT Support Analyst

Houston, TX

ROLE: IT Support Analyst REPORTSTO: IT Manager LOCATION: Houston, Texas Corporate Office (Onsite) THE OPPORTUNITY Join Venterra Realty as an IT Support Analyst in our Houston corporate office ...

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IT Support Analyst

San Francisco, CA · On-site

$80K - $100K/yr

Build a massive, fast-growing business with billions in revenue About the Role We're looking for an IT Support Analyst to help deliver an exceptional technology experience for our employees. You'll ...

Netskope

IT Support Analyst

Saint Louis, MO

We are looking for an IT Support Analyst who leads with AI - someone who doesn't just use AI tools as productivity boosters but builds, prompts, and iterates on them to fundamentally change how ...

HCTec

IT Support Analyst II

Chandler, AZ

The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal ...

HCTec

IT Support Analyst II

Chandler, AZ · On-site

The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal ...

HCTec

IT Support Analyst II

Chandler, AZ · On-site

The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal ...

HCTec

IT Support Analyst II

Chandler, AZ · On-site

HCTec is seeking an IT Support Analyst II who will be responsible for providing technical support and assistance to employees and clients. The ideal candidate will ensure that systems and software ...

HCTec

IT Support Analyst II

Scottsdale, AZ · On-site

HCTec is seeking an IT Support Analyst II who will be responsible for providing technical support and assistance to employees and clients. The ideal candidate will ensure that systems and software ...

TEKsystems

IT Support Analyst

Richland Center, WI

$20 - $25/hr

TEKsystems is seeking an IT Support Analyst to provide hands-on technical support for a manufacturing operations and corporate office environment. This is a high-visibility role that combines end ...

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Radiant

IT Support Analyst

El Segundo, CA · On-site

About the Role Radiant is seeking a dedicated IT Support Analyst. You will be the first line of support to all end users in the organization for computer, software, hardware, and network issues. This ...

Skylimit Systems

IT Support Analyst

Raleigh, NC

$26 - $34/hr

This role provides frontline IT support in a highly regulated, mission-critical environment. The ... Strong problem-solving and analytical skills. * Excellent written and verbal communication skills.

Amatriot Group, LLC

IT Support Analyst

Bethesda, MD

$65/hr

... IT Systems Administrator to support the Naval Surface Warfare Center Carderock in West Bethesda ... Skills * Strong analytical and problem-solving abilities. * Excellent verbal and written ...

TreeHouse Foods

IT Desktop Support Analyst

Carrollton, TX · On-site

$63K - $95K/yr

Information Technology Support Job Posting Title: IT Desktop Support Analyst About Us: TreeHouse Foods is a leading manufacturer of private label packaged foods and beverages, operating a network of ...

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IT Support Analyst information

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How much do it support analyst jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for it support analyst in the United States is $28.05, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $31.49 per hour, depending on experience, location, and employer.

What is an IT Support Analyst?

IT Support Analysts are professionals who provide technical assistance and support to individuals or organizations using computer systems, software, and hardware. They diagnose and resolve technical issues, help with troubleshooting, and guide users through step-by-step solutions. Their responsibilities often include installing and configuring systems, responding to service requests, and maintaining system reliability to ensure smooth business operations.

What are some common challenges faced by IT Support Analysts and how can they be overcome?

IT Support Analysts often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support requests, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's essential to develop strong problem-solving skills, prioritize tasks efficiently, and maintain clear, empathetic communication. Continual learning about new technologies and proactive collaboration with team members also help in addressing issues more efficiently and providing high-quality support.

What are the key skills and qualifications needed to thrive as an IT Support Analyst, and why are they important?

To thrive as an IT Support Analyst, you need a solid understanding of computer systems, troubleshooting, and networking, usually backed by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with help desk ticketing systems, remote desktop tools, and common operating systems is essential. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies ensure quick resolution of IT problems, minimize downtime, and provide excellent support to end-users.

What is the difference between It Support Analyst vs Network Support Technician?

It Support AnalystNetwork Support Technician
Provides technical support for hardware, software, and user issuesFocuses on maintaining and troubleshooting network infrastructure
Requires certifications like CompTIA A+ or Microsoft CertifiedOften requires Cisco CCNA or network-specific certifications
Works in office, help desk, or remote support environmentsPrimarily works on network hardware, routers, switches, and servers
Supports end-users and internal staffSupports network systems and connectivity for organizations

While both roles involve technical support, the It Support Analyst handles a broad range of IT issues across hardware and software, whereas the Network Support Technician specializes in network infrastructure and connectivity. The roles often overlap but differ mainly in focus and certifications required.

How much does an IT support analyst earn?

An IT support analyst's average salary varies by experience and location but typically ranges from $40,000 to $70,000 annually. Entry-level roles may start around $35,000, while experienced analysts with certifications like CompTIA or Microsoft can earn over $80,000. Salaries are also influenced by the size of the organization and the complexity of the support environment.

Is IT hard to be an IT support analyst?

Being an IT support analyst involves troubleshooting technical issues, assisting users, and maintaining hardware and software systems, which requires problem-solving skills and technical knowledge. While it can be challenging at times, gaining certifications like CompTIA A+ and developing strong communication skills can help manage the workload and improve proficiency.
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IT Support Analyst jobs near you
Infographic showing various It Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $58,346 per year, or $28.1 per hour.

IT Support Analyst

International Vitamin Corporation

Greenville, SC • On-site

Full-time

Re-posted 8 days ago

Job description

Overview
Position Overview
The IT Support Analyst plays a critical role, working closely with the business and across the Information Technology organization. They are responsible for providing technical assistance and support, as well as planning and maintaining helpdesk and deskside support services related to end users and computer systems. The role also includes IT related project implementation and deploying systems based on business and user requirements. This position involves troubleshooting issues, diagnosing problems, and promptly implementing solutions to ensure smooth IT operations within the organization.
Shift: Monday - Friday | 8:00 AM - 5:00 PM
Responsibilities
Specific Responsibilities
  • Respond promptly to user inquiries and technical issues via phone, email, IM, ServiceDesk tickets or in-person.
  • Diagnose and resolve hardware and software problems.
  • Diagnose and resolve Windows OS problems utilizing Sysinternals utilities
  • Install, configure, image, and maintain computer systems and peripherals.
  • Develop and maintain Windows OS images.
  • Set up user accounts, permissions, and passwords.
  • Assist with network infrastructure maintenance and troubleshooting.
  • Collaborate with IT team members to implement IT projects and initiatives.
  • Document technical solutions, processes, and procedures.
  • Provide training and guidance to end-users as needed.
  • Keep abreast of technological advancements and IT best practices.
  • Adhere to IT policies and procedures.
  • Collaborate with cross-functional groups to help resolve IT-related issues and requests.
  • On-Site Support and working knowledge to support All IVC locations

General Responsibilities
  • Poses no direct threat to the health or safety of himself/herself, of others, or to property. Defined as a significant risk of substantial harm that cannot be eliminated or reduced to an acceptable level by reasonable accommodation.
  • Requires regular attendance to perform essential elements as contained herein between the assigned start and end times for work.
  • Performs such individual assignments as management may direct.
  • Other duties as assigned.

Qualifications
The Candidate
Education, Experience, and Licenses:
  • Bachelor's degree in information technology, Computer Science, or related field preferred.
  • Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are desirable.
  • 3+ years of previous experience in a Sr. IT support or a related role

Knowledge, Skills, and Abilities
  • Strong troubleshooting and problem-solving skills.
  • Knowledge of computer hardware, software, and operating systems.
  • Knowledge of networking concepts and protocols.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and collaboratively in a team environment.
  • Attention to detail and ability to prioritize tasks.
  • Willingness to learn and adapt to new technologies.
  • Customer-oriented approach to service delivery.

International Vitamin Corporation (IVC) Is an Equal Opportunity Employer. Our organization remains steadfast in our commitment to fostering an inclusive and non-discriminatory work environment that welcomes individuals from all backgrounds. We firmly maintain the belief that every individual ought to be treated with respect and dignity, regardless of their race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, marital status, genetic information, or any other protected characteristic, as defined by the law. We pledge that all eligible job applicants shall receive an impartial and unbiased evaluation during the recruitment process, without any form of discrimination based on any of the protected class. Our dedication to promoting diversity and inclusivity remains unwavering, and we take immense pride in cultivating a workplace culture that values and celebrates differences. Our efforts towards creating an environment that is free from prejudice and discrimination are an integral part of our organizational philosophy, and we stand committed to upholding these principles.

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