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It Support Analyst Jobs (NOW HIRING)

Floorplan Xpress

IT Support Analyst

Norman, OK · On-site

We are looking for an IT Support Analyst in our Norman, OK Operations Center. This position is in-office, Monday-Friday. The IT Support Analyst will be responsible for providing technical assistance ...

Mondo

IT Support Analyst

Dallas, TX · Remote

Apply now: IT Support Analyst, Onsite - Dallas, TX. Start date is ASAP for this permanent position. Job Title: IT Support Analyst Location-Type: Onsite, Dallas, TX Start Date: ASAP Duration:

Skip Hop Inc

IT Support Analyst

New York, NY · On-site

Skip Hop is seeking an IT Support Analyst that will assist the Skip Hop Team in resolving any procedural or operating issues related to use of IT applications, products, or services. The IT Support ...

Saxton and Stump

IT Support Analyst

Charleston, SC · On-site

Position Overview As an IT Support Analyst, you will play a crucial role in ensuring the smooth operation of our IT systems and providing top-notch support to our employees. A seamless digital ...

Ascent Data, LLC

IT Support Analyst

Pittsburgh, PA · On-site

$22 - $25/hr

IT Support Analyst Location: RIDC Park, O'Hara Township, PA Schedule: Monday-Friday | Daylight Hours Employment Type: Full-Time Build Your IT Career with Ascent Data Are you passionate about ...

Unique System Skills LLC

IT Support Analyst

Boston, MA · On-site

We have an opening for IT Support Analyst at Boston, MA (Hybrid) . Kindly apply with your updated resume if you are interested. Please find the job details below: Position: IT Support Analyst ...

New

True Anomaly

IT Support Analyst

Denver, CO · On-site

$70K - $95K/yr

The IT Support Analyst will be responsible for providing Tier 1 & 2 technical support to employees, as well as maintaining and troubleshooting computer systems, networks, and hardware. This role ...

ALTEN Technology USA

IT Support Analyst

Mobile, AL

We are seeking an experienced IT Support Analyst with a strong background in Tier 2/3 support, ITSM processes, and ServiceNow. The ideal candidate will have at least three years of experience ...

HCTec

IT Support Analyst II

Mesa, AZ · On-site

We are seeking an experienced IT Support Analyst II to join our team. The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their ...

Legacy Health Services

IT Support Analyst I

Parma, OH · On-site

IT Support Analyst I Parma, OH (On-Site) Travel Throughout Ohio Required CarePoint IT Services is a growing Managed Services Provider specializing in skilled nursing, rehabilitation, hospice, and ...

New

lhs

IT Support Analyst I Parma, OH (On-Site) Travel Throughout Ohio Required CarePoint IT Services is a growing Managed Services Provider specializing in skilled nursing, rehabilitation, hospice, and ...

New

The Loan Store, Inc.

IT Support Analyst

Plano, TX · On-site

Information Technology Reports To: CIO Employment Type: Full-Time Position Summary The IT Support Analyst is responsible for providing hands-on technical support to employees across the organization ...

TP-Link Systems Inc.

IT Support Analyst

Irvine, CA · On-site

$75K - $93K/yr

We are seeking a hands-on, proactive IT Support Analyst to join our team. This role covers a broad range of responsibilities-from software and hardware support to onboarding, asset tracking, and ...

Vimly

IT Support Analyst II

Seattle, WA · On-site

$55K - $65K/yr

Position Title: IT Support Analyst II (Full Time / Non-Exempt) Who'll You Report To: Sr. Director, IT and Security Vimly is looking for an experienced IT Support Analyst II to provide reliable ...

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IT Support Analyst information

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$14

$28

$45

How much do it support analyst jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for it support analyst in the United States is $28.05, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $31.49 per hour, depending on experience, location, and employer.

What is an IT Support Analyst?

IT Support Analysts are professionals who provide technical assistance and support to individuals or organizations using computer systems, software, and hardware. They diagnose and resolve technical issues, help with troubleshooting, and guide users through step-by-step solutions. Their responsibilities often include installing and configuring systems, responding to service requests, and maintaining system reliability to ensure smooth business operations.

What are some common challenges faced by IT Support Analysts and how can they be overcome?

IT Support Analysts often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support requests, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's essential to develop strong problem-solving skills, prioritize tasks efficiently, and maintain clear, empathetic communication. Continual learning about new technologies and proactive collaboration with team members also help in addressing issues more efficiently and providing high-quality support.

What are the key skills and qualifications needed to thrive as an IT Support Analyst, and why are they important?

To thrive as an IT Support Analyst, you need a solid understanding of computer systems, troubleshooting, and networking, usually backed by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with help desk ticketing systems, remote desktop tools, and common operating systems is essential. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies ensure quick resolution of IT problems, minimize downtime, and provide excellent support to end-users.

What is the difference between It Support Analyst vs Network Support Technician?

It Support AnalystNetwork Support Technician
Provides technical support for hardware, software, and user issuesFocuses on maintaining and troubleshooting network infrastructure
Requires certifications like CompTIA A+ or Microsoft CertifiedOften requires Cisco CCNA or network-specific certifications
Works in office, help desk, or remote support environmentsPrimarily works on network hardware, routers, switches, and servers
Supports end-users and internal staffSupports network systems and connectivity for organizations

While both roles involve technical support, the It Support Analyst handles a broad range of IT issues across hardware and software, whereas the Network Support Technician specializes in network infrastructure and connectivity. The roles often overlap but differ mainly in focus and certifications required.

How much does an IT support analyst earn?

An IT support analyst's average salary varies by experience and location but typically ranges from $40,000 to $70,000 annually. Entry-level roles may start around $35,000, while experienced analysts with certifications like CompTIA or Microsoft can earn over $80,000. Salaries are also influenced by the size of the organization and the complexity of the support environment.

Is IT hard to be an IT support analyst?

Being an IT support analyst involves troubleshooting technical issues, assisting users, and maintaining hardware and software systems, which requires problem-solving skills and technical knowledge. While it can be challenging at times, gaining certifications like CompTIA A+ and developing strong communication skills can help manage the workload and improve proficiency.
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IT Support Analyst jobs near you
Infographic showing various It Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $58,346 per year, or $28.1 per hour.

IT Support Analyst

Floorplan Xpress

Norman, OK • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Floorplan Xpress is a national leader in the automotive finance industry. We are looking for an IT Support Analyst in our Norman, OK Operations Center. This position is in-office, Monday-Friday.

The IT Support Analyst will be responsible for providing technical assistance and support to Floorplan Xpress users while providing excellent customer service. The IT Support Analyst will diagnose and resolve software, hardware, and network issues to ensure smooth and efficient operations; and will provide guidance and training to end users to enhance their understanding and effective utilization of technology resources.

With over 20 branches nationwide, Floorplan Xpress is a leader in providing floor planning for independent automotive dealers from coast to coast. In operation since 1974, our independently owned organization takes pride in living our mission, to empower independent auto dealers with the financing solutions they need to acquire the vehicles that drive their business forward. For more about us visit www.floorplanxpress.com.

The IT Support Analyst with Floorplan Xpress will document records of support requests, assist in the maintenance and administration of IT systems, including user accounts and security measures. In addition, the IT Support Analyst will maintain knowledge of the latest technological trends and advancements to provide proactive support and recommend improvements.

A qualified IT Support Analyst candidate will have a high school diploma or equivalent; two years of experience providing technical support and troubleshooting; strong knowledge of computer hardware, software and network systems; and familiarity with MS Windows and Office Suite and other commonly used business applications. Relevant certifications, such as CompTIA A+ or Microsoft Certified Professional, are a plus.

Amazing Floorplan Xpress benefits:

  • Health insurance - FX pays 95% of employee and 20% of dependent coverage
  • Dental & vision insurance
  • Flexible spending & health savings accounts
  • Paid Life insurance
  • Short term and long term disability
  • 401(k) Matching with full vesting each pay period
  • Paid time off
  • Me days
  • Paid holidays

Must be able to pass a background check and motor vehicle report. We also conduct pre-employment drug testing. Any job offer will be based on the results of background, MVR and drug testing.

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