ZipRecruiter

Log In

1

Customer Retention Jobs (NOW HIRING)

Allied Health Agency

Be Seen First

Entry Level Customer Retention

Miramar, FL · On-site

$16 - $18/hr

... retaining customers and resolving account status. You will follow a structured call process in a performance-driven environment. Requirements * Full-time availability (40 hours/week) * Must pass ...

corpay

Customer Retention Specialist

Brentwood, TN · Hybrid

$13.50 - $18.50/hr

Complete proactive outbound outreach through Gameplan to support account management, customer retention, and early issue resolution Qualifications & Skills * High school diploma: some college ...

AutoHDR

Customer Retention Manager

Austin, TX · On-site +1

Own customer retention; build systems, automations, and build relationships to ensure a customer never leaves once using the platform. * Call un-subscribed customers to collect feedback and conduct ...

Corpay

Customer Retention Specialist

Brentwood, TN · On-site

$13.50 - $18.50/hr

Complete proactive outbound outreach through Gameplan to support account management, customer retention, and early issue resolution Qualifications & Skills * High school diploma: some college ...

Corpay

Customer Retention Specialist

Brentwood, TN

$13.50 - $18.50/hr

Complete proactive outbound outreach through Gameplan to support account management, customer retention, and early issue resolution Qualifications & Skills * High school diploma: some college ...

REMONDIS

Senior Customer Retention Specialist

Richlands, VA

$13.50 - $18.25/hr

Senior Customer Retention Specialist Apply now Job no: 494279 Work type: Full-time Permanent Location: Richlands Categories: Customer Service We are looking for a Senior Customer Retention Specialist ...

Optimum Corp

SVP Customer Retention

Long Island City, NY

$15.50 - $21/hr

The SVP of Customer Retention will be responsible for leading multiple Retention Call Centers, both in-house and third party managed. Focusing on activities that contribute to the retention of ...

New

Optimum

SVP Customer Retention

Long Island City, NY · On-site

$15.50 - $21/hr

The SVP of Customer Retention will be responsible for leading multiple Retention Call Centers, both in-house and third party managed. Focusing on activities that contribute to the retention of ...

New

Optimum

SVP Customer Retention

Long Island City, NY · On-site

$15.50 - $21/hr

The SVP of Customer Retention will be responsible for leading multiple Retention Call Centers, both in-house and third party managed. Focusing on activities that contribute to the retention of ...

next page

Showing results 1-20

All JobsCustomer Retention Jobs

Customer Retention information

See salary details

$11

$18

$32

How much do customer retention jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for customer retention in the United States is $18.03, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.75 per hour, depending on experience, location, and employer.

What is a customer retention job?

A customer retention job involves developing strategies to keep existing customers engaged and loyal to a company or brand. Roles often include analyzing customer data, creating loyalty programs, and working with marketing or sales teams to improve customer satisfaction and reduce churn. Skills in communication, data analysis, and familiarity with customer relationship management (CRM) tools are typically required.

What are the key skills and qualifications needed to thrive in the Customer Retention position, and why are they important?

To thrive in Customer Retention, you need strong communication and problem-solving skills, industry knowledge, and often a background in customer service or account management. Familiarity with Customer Relationship Management (CRM) software and experience with analytics or feedback tools are typically beneficial. Outstanding candidates demonstrate empathy, patience, and persuasive negotiation abilities to handle sensitive customer situations. These skills are crucial to understanding customer needs, building loyalty, and effectively reducing churn for the organization.

How can I make 2000 a week working from home?

Customer retention roles often pay hourly or commission-based wages, and earning $2000 weekly typically requires high sales volume, strong communication skills, and experience with CRM tools. Many positions offer flexible schedules, but reaching this income level may involve working full-time, taking on multiple clients, or pursuing advanced certifications to increase earning potential.

What is a Customer Retention job?

A Customer Retention job focuses on keeping existing customers engaged and satisfied to prevent them from leaving for competitors. This role involves analyzing customer behavior, addressing concerns, and implementing strategies like loyalty programs, personalized communication, and special offers. Professionals in this field work closely with sales, marketing, and support teams to enhance customer experience and long-term loyalty. Effective customer retention helps businesses increase revenue, reduce churn, and build strong relationships with their customers.

What job makes $10,000 a month without a degree?

In customer retention roles, high earnings can be achieved through commission, bonuses, or performance-based incentives, especially in sales or account management positions. These jobs often require strong communication skills, industry knowledge, and experience rather than formal degrees, and some professionals earn $10,000 or more monthly through successful client relationships and sales targets.

What are some common challenges faced in a Customer Retention role, and how are they typically managed?

Professionals in Customer Retention often deal with challenges such as handling dissatisfied customers, resolving complaints efficiently, and proactively identifying reasons for potential churn. These challenges are usually managed through a blend of attentive listening, effective communication, and the use of CRM tools to track customer feedback and engagement trends. You'll collaborate closely with sales, product, and support teams to address issues holistically and implement retention strategies. Overcoming these challenges not only strengthens your problem-solving skills but also builds valuable relationships that benefit both the customer and the company.

What does customer retention do?

Customer retention involves strategies and activities that a customer retention specialist uses to keep existing customers engaged and loyal to a company. This role often includes analyzing customer data, developing loyalty programs, and providing excellent service to reduce churn and increase repeat business.
More about Customer Retention jobs
What cities are hiring for Customer Retention jobs? Cities with the most Customer Retention job openings:
What are the most commonly searched types of Customer Retention jobs? The most popular types of Customer Retention jobs are:
What states have the most Customer Retention jobs? States with the most job openings for Customer Retention jobs include:
What job categories do people searching Customer Retention jobs look for? The top searched job categories for Customer Retention jobs are:
Customer Retention jobs near you
Infographic showing various Customer Retention job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Hybrid job distribution, with an average salary of $37,495 per year, or $18 per hour.
Entry Level Customer Retention

Entry Level Customer Retention

Allied Health Agency

Miramar, FL • On-site

$16 - $18/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 19 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Schedule: Monday–Friday, 10:00 AM – 7:00 PM EST
Hours: Full-time (40 hours/week)
Start: Immediate hire

Compensation: $16–$18/hour + performance bonuses and incentives (up to $110/week)


Role Overview

Make outbound calls to members regarding pending account terminations with the goal of retaining customers and resolving account status. You will follow a structured call process in a performance-driven environment.


Requirements

  • Full-time availability (40 hours/week)
  • Must pass background check
  • Strong phone presence and communication skills
  • Goal-oriented, reliable, and self-motivated
  • Bilingual preferred but not required (English & Spanish)


Why Join

  • Competitive hourly base pay + weekly performance bonuses
  • Supportive in-office team environment
  • Immediate start available
  • Clear structure and expectations


How to Apply

Schedule your interview here:


https://calendar.app.google/CtRnQUxr66Gg4jhn7