ZipRecruiter

Log In

1

Customer Retention Jobs (NOW HIRING)

HighLevel

Customer Retention Specialist

$44K - $52K/yr

As a Customer Retention Specialist , you're going to be customer-obsessed, proactively outreaching to customers at risk, and driven by results. You naturally spot risks before they turn into churn ...

Corpay

Customer Retention Specialist

Brentwood, TN · On-site

$13.50 - $18.50/hr

What We Need Corpay wants to hire a Customer Retention Specialist within our NA Fuel division. This position falls under our Comdata line of business and is located in Brentwood, TN. In this role ...

Corpay

Customer Retention Specialist

Brentwood, TN · On-site

$13.50 - $18.50/hr

What We Need Corpay wants to hire a Customer Retention Specialist within our NA Fuel division. This position falls under our Comdata line of business and is located in Brentwood, TN. In this role ...

Allied Health Agency

Be Seen First

Entry Level Customer Retention

Miramar, FL · On-site

$16 - $18/hr

... retaining customers and resolving account status. You will follow a structured call process in a performance-driven environment. Requirements * Full-time availability (40 hours/week) * Must pass ...

Express Employment Professionals

Be Seen First

Customer Retention & Reactivation Specialist

Round Rock, TX · On-site

$20 - $25/hr

Customer Retention & Reactivation Specialist | Customer Success | Account Follow-Up Pay: $20-$25 per hour Location: Round Rock, TX (On-site) About the Opportunity We are seeking a proactive and ...

AutoHDR

Customer Retention Manager

Austin, TX · On-site +1

Own customer retention; build systems, automations, and build relationships to ensure a customer never leaves once using the platform. * Call un-subscribed customers to collect feedback and conduct ...

Pearl West

Customer Retention Associate (Voice)

Customer Retention Associate Pearl West Group is a fast-growing DTC e-commerce company managing a portfolio of health, wellness, and pet brands. We're customer-obsessed, data-driven, and building a ...

New

Optimum

SVP Customer Retention

Long Island City, NY · On-site

$15.50 - $21/hr

The SVP of Customer Retention will be responsible for leading multiple Retention Call Centers, both in-house and third party managed. Focusing on activities that contribute to the retention of ...

Optimum Corp

SVP Customer Retention

Long Island City, NY · On-site

$15.50 - $21/hr

The SVP of Customer Retention will be responsible for leading multiple Retention Call Centers, both in-house and third party managed. Focusing on activities that contribute to the retention of ...

next page

Showing results 1-20

All JobsCustomer Retention Jobs

Customer Retention information

See salary details

$11

$18

$32

How much do customer retention jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for customer retention in the United States is $18.03, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.75 per hour, depending on experience, location, and employer.

What is a customer retention job?

A customer retention job involves developing strategies to keep existing customers engaged and loyal to a company or brand. Roles often include analyzing customer data, creating loyalty programs, and working with marketing or sales teams to improve customer satisfaction and reduce churn. Skills in communication, data analysis, and familiarity with customer relationship management (CRM) tools are typically required.

What are the key skills and qualifications needed to thrive in the Customer Retention position, and why are they important?

To thrive in Customer Retention, you need strong communication and problem-solving skills, industry knowledge, and often a background in customer service or account management. Familiarity with Customer Relationship Management (CRM) software and experience with analytics or feedback tools are typically beneficial. Outstanding candidates demonstrate empathy, patience, and persuasive negotiation abilities to handle sensitive customer situations. These skills are crucial to understanding customer needs, building loyalty, and effectively reducing churn for the organization.

How can I make 2000 a week working from home?

Customer retention roles often pay hourly or commission-based wages, and earning $2000 weekly typically requires high sales performance, strong communication skills, and experience with CRM tools. Many positions offer flexible schedules, but reaching this income level may involve working full-time, taking on multiple clients, or pursuing advanced certifications to increase earning potential.

What is a Customer Retention job?

A Customer Retention job focuses on keeping existing customers engaged and satisfied to prevent them from leaving for competitors. This role involves analyzing customer behavior, addressing concerns, and implementing strategies like loyalty programs, personalized communication, and special offers. Professionals in this field work closely with sales, marketing, and support teams to enhance customer experience and long-term loyalty. Effective customer retention helps businesses increase revenue, reduce churn, and build strong relationships with their customers.

What are some common challenges faced in a Customer Retention role, and how are they typically managed?

Professionals in Customer Retention often deal with challenges such as handling dissatisfied customers, resolving complaints efficiently, and proactively identifying reasons for potential churn. These challenges are usually managed through a blend of attentive listening, effective communication, and the use of CRM tools to track customer feedback and engagement trends. You'll collaborate closely with sales, product, and support teams to address issues holistically and implement retention strategies. Overcoming these challenges not only strengthens your problem-solving skills but also builds valuable relationships that benefit both the customer and the company.

What does customer retention do?

Customer retention involves strategies and activities that a customer retention specialist uses to keep existing customers engaged and loyal to a company. This role often includes analyzing customer data, developing loyalty programs, and providing excellent service to reduce churn and increase repeat business.

What jobs pay 4000 a week without a degree?

Customer retention roles typically do not pay $4,000 a week without a degree; however, high-earning sales positions, such as insurance or real estate agents, can reach that level with experience and strong performance. Skilled trades like certain construction or electrical work may also offer high weekly earnings, especially for independent contractors or those with specialized certifications. Success in these roles often depends on sales skills, experience, and the ability to build client relationships.
More about Customer Retention jobs
What cities are hiring for Customer Retention jobs? Cities with the most Customer Retention job openings:
What are the most commonly searched types of Customer Retention jobs? The most popular types of Customer Retention jobs are:
What states have the most Customer Retention jobs? States with the most job openings for Customer Retention jobs include:
What job categories do people searching Customer Retention jobs look for? The top searched job categories for Customer Retention jobs are:
Customer Retention jobs near you
Infographic showing various Customer Retention job openings in the United States as of June 2026, with employment types broken down into 82% Full Time, 6% Part Time, and 12% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,495 per year, or $18 per hour.
Customer Retention Representative

Customer Retention Representative

Endurance Warranty Services

Remote

$18/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

Endurance Warranty rating

5.9

Company rating: 5.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

260th of 277 rated insurance

Job description

Customer Retention Specialist
Job Description:
Want to work in a fast-paced environment that has unlimited earning potential? Then Endurance is the place for you! Endurance is looking for bright, outgoing, and energetic individuals to join our growing team of Retention Representatives! As a Retention Representative, your duty is to retain business clients and further educate current customers on the value of retaining their Vehicle Service Contracts.
Key Responsibilities
  • Consistently increase retention rates and achieve retention goals.
  • Superb listening skills with the ability to overcome customer's initial concerns and objections Ability to keep customers on board through the reiteration of why they purchased a Vehicle Service contract and the continued benefit that the contract provides.
  • Strong background in a call-center environment
  • CRM and technology aptitude to handle multiple platforms at a high volume and fast pace
  • Influence customers to recognize the value of our contracts and identify new opportunities. Retain their business and educate the customer to understand the risks associated with canceling their contract.
  • Problem-solving is a must as you quickly identify the root cause of customer issues, pinpoint payment strategies to eliminate those causes and work with clients to implement feasible contract negotiations.
  • Help explain contracts and manage existing customer relationships that give them their own piece of mind and worry-free driving!
  • Being interactive and communicative with management and co-workers in a visible manner is an essential function of the job; therefore, camera usage is required for training, team meetings, and meetings with management.

Keys to Success:
  • High school diploma or GED certificate.
  • Minimum 2 years of Retention experience or in a similar role
  • Minimum 2 years of Sales experience
  • Experience in customer support and conflict resolution.
  • Computer proficiency.
  • Phone communication skills.

The candidate(s) offered this position will be required to submit to a background investigation.
Compensation: $18.00 + Commission

Our benefits include:
Benefits As an industry leader, Endurance provides competitive compensation with full and part time opportunities—but that’s just the beginning.
  • Competitive salary with uncapped commission potential.
  • Paid training and upward mobility —we invest in your growth.
  • 401(k) with company match after 90-days of employment
  • Medical, Dental and Vision Insurance
  • Voluntary Life Insurance
  • Internet Stipend
  • Casual dress code
  • A company culture that supports balancing your work and personal life, including company events, bonding experiences and a work from home environment
Learn more about life at Endurance—connect with us on LinkedIn, Facebook, Instagram and Twitter.
To comply with local regulations, we are currently not accepting applications from candidates residing in: Alaska (AK), California (CA), Colorado (CO), Delaware (DE), Hawaii (HI), Indiana (IN), Maine (ME), Massachusetts (MA), Montana (MT), Nebraska (NE), New Hampshire (NH), North Dakota (ND), New York (NY), Oregon (OR), Pennsylvania (PA), Rhode Island (RI), Vermont (VT), Washington (WA), West Virginia (WV), Wyoming (WY).

Equal Employment Opportunity
Endurance Warranty Services is proud to be an equal-opportunity employer. We celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Our differences are what make us better together.
About Endurance
Endurance Warranty has been honored with multiple Stevie Awards for being a great place to work, and we’re growing rapidly. We’re a fast-paced company offering limitless opportunities to grow your career. Thanks to our dedicated employees, we provide best-in-class auto repair coverage to customers across the country, protecting people from unexpected and costly breakdowns for almost 15 years. At Endurance, we embrace the entrepreneurial spirit, and you’ll play a role in shaping this dynamic industry. We offer great pay, amazing benefits, and the opportunity to learn and grow.
When you work for Endurance, you’re working for a company that cares about you and your future. We empower employees to lead, drive change and give back where they work and live. Our people are our greatest strength, and we’re proud to work as a diverse team to serve our customers and our community.
Therefore, we’ve been honored as a top place to work, including multiple StevieⓇ Awards for the best workplace and great employer. For the last several years, Endurance has also earned a spot-on Selling Power’s “50 Best Companies to Sell For” and consistently makes industry lists from Crain’s and Inc. magazine for our continuous and significant growth. Experts in the industry recognize that our employees care as well—Consumer Affairs highly recommends Endurance, and our customers highly rate us on Google, Trustpilot, and other major online review sites.
Come accelerate your career with us. We’ll give you the tools you need to succeed at work and the flexibility to enjoy life outside of your job.

What Endurance Warranty employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply