Glendale, AZ · On-site
$13 - $17.75/hr
About the job Customer Retention Specialist Role Summary We are seeking motivated, relationship-driven professionals to join our team as Customer Retention Specialist within our travel services ...
Glendale, AZ · On-site
$13 - $17.75/hr
About the job Customer Retention Specialist Role Summary We are seeking motivated, relationship-driven professionals to join our team as Customer Retention Specialist within our travel services ...
As a Customer Retention Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative of the Cox brand. The ...
As a Customer Retention Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative of the Cox brand. The ...
As a Customer Retention Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative of the Cox brand. The ...
As a Customer Retention Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative of the Cox brand. The ...
Phoenix, AZ · On-site
$13.75 - $18.75/hr
Free food & snacks You May Be a Great Fit as a Customer Retention Specialist at Llyrena Sherwood - State Farm Agent if: * You're the person people call first when life goes sideways - calm, steady ...
Quick apply
Phoenix, AZ · On-site
$13.75 - $18.75/hr
Free food & snacks You May Be a Great Fit as a Customer Retention Specialist at Llyrena Sherwood - State Farm Agent if: * You're the person people call first when life goes sideways - calm, steady ...
Cave Creek, AZ · On-site
$52K - $59K/yr
Job Summary We are seeking a Customer Retention Sales Manager to lead our client loyalty efforts. In this role, you will manage a team focused on maintaining and growing relationships with existing ...
Cave Creek, AZ · On-site
$52K - $59K/yr
Job Summary We are seeking a Customer Retention Sales Manager to lead our client loyalty efforts. In this role, you will manage a team focused on maintaining and growing relationships with existing ...
Free food & snacks You May Be a Great Fit as a Customer Retention Specialist at Llyrena Sherwood - State Farm Agent if: * You're the person people call first when life goes sideways - calm, steady ...
Free food & snacks You May Be a Great Fit as a Customer Retention Specialist at Llyrena Sherwood - State Farm Agent if: * You're the person people call first when life goes sideways - calm, steady ...
Free food & snacks You May Be a Great Fit as a Customer Retention Specialist at Llyrena Sherwood - State Farm Agent if: * You're the person people call first when life goes sideways - calm, steady ...
Free food & snacks You May Be a Great Fit as a Customer Retention Specialist at Llyrena Sherwood - State Farm Agent if: * You're the person people call first when life goes sideways - calm, steady ...
Phoenix, AZ · On-site
$50K - $58K/yr
Retain Customers. Moxie Pest Control is hiring Customer Retention Specialists to help customers who are considering canceling their service find the right reason to stay. This is a true customer ...
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Phoenix, AZ · On-site
$50K - $58K/yr
Retain Customers. Moxie Pest Control is hiring Customer Retention Specialists to help customers who are considering canceling their service find the right reason to stay. This is a true customer ...
Phoenix, AZ · On-site
$137K - $176K/yr
Own enterprise-wide retention performance, customer lifetime value, and loyalty outcomes by aligning strategy, investments, and cross-functional execution across the customer lifecycle. * Own ...
Phoenix, AZ · On-site
$137K - $176K/yr
Own enterprise-wide retention performance, customer lifetime value, and loyalty outcomes by aligning strategy, investments, and cross-functional execution across the customer lifecycle. * Own ...
Phoenix, AZ · On-site +1
$131K - $168K/yr
Own enterprise-wide retention performance, customer lifetime value, and loyalty outcomes by aligning strategy, investments, and cross-functional execution across the customer lifecycle. * Own ...
Phoenix, AZ · On-site +1
$131K - $168K/yr
Own enterprise-wide retention performance, customer lifetime value, and loyalty outcomes by aligning strategy, investments, and cross-functional execution across the customer lifecycle. * Own ...
Phoenix, AZ · On-site
$38K - $50K/yr
As a Website Technical Support and Retention Agent, you will be responsible for providing technical support to our website users, resolving their issues, and retaining them as satisfied customers.
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Phoenix, AZ · On-site
$38K - $50K/yr
As a Website Technical Support and Retention Agent, you will be responsible for providing technical support to our website users, resolving their issues, and retaining them as satisfied customers.
Phoenix, AZ · On-site
$14.25 - $19.25/hr
BizIQ is seeking a seasoned digital marketing professional to join our Customer Success team as a Retention Specialist. You'll use your expertise in SEO and local digital marketing to help retain ...
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Phoenix, AZ · On-site
$14.25 - $19.25/hr
BizIQ is seeking a seasoned digital marketing professional to join our Customer Success team as a Retention Specialist. You'll use your expertise in SEO and local digital marketing to help retain ...
Customer Retention Specialist At Llyrena Sherwood - State Farm Agent, we're here to help people protect what matters most. We take pride in serving our community with integrity, care, and real ...
Customer Retention Specialist At Llyrena Sherwood - State Farm Agent, we're here to help people protect what matters most. We take pride in serving our community with integrity, care, and real ...
Scottsdale, AZ · On-site
$55K - $70K/yr
Engage with customers to resolve issues and ensure satisfaction * Implement retention strategies to maximize client loyalty and minimize churn * Monitor sales performance and suggest process ...
Quick apply
Scottsdale, AZ · On-site
$55K - $70K/yr
Engage with customers to resolve issues and ensure satisfaction * Implement retention strategies to maximize client loyalty and minimize churn * Monitor sales performance and suggest process ...
Key ResponsibilitiesCustomer Retention and Renewal Ownership * Own the customer renewal process across an assigned portfolio of accounts, including renewal planning, customer alignment, negotiation ...
Key ResponsibilitiesCustomer Retention and Renewal Ownership * Own the customer renewal process across an assigned portfolio of accounts, including renewal planning, customer alignment, negotiation ...
The Customer Experience (CX) Advocate is responsible for executing loyalty and retention strategies and resolving account issues in a timely manner for highly complex accounts, while ensuring company ...
The Customer Experience (CX) Advocate is responsible for executing loyalty and retention strategies and resolving account issues in a timely manner for highly complex accounts, while ensuring company ...
The Customer Experience (CX) Advocate is responsible for executing loyalty and retention strategies and resolving account issues in a timely manner for highly complex accounts, while ensuring company ...
The Customer Experience (CX) Advocate is responsible for executing loyalty and retention strategies and resolving account issues in a timely manner for highly complex accounts, while ensuring company ...
The Customer Experience (CX) Advocate is responsible for executing loyalty and retention strategies and resolving account issues in a timely manner for highly complex accounts, while ensuring company ...
The Customer Experience (CX) Advocate is responsible for executing loyalty and retention strategies and resolving account issues in a timely manner for highly complex accounts, while ensuring company ...
Provide remarkable service within any CX servicing channel to impact customer retention and loyalty strategies to create customers for life * Capture and deliver a high level of service by gathering ...
Provide remarkable service within any CX servicing channel to impact customer retention and loyalty strategies to create customers for life * Capture and deliver a high level of service by gathering ...
Provide remarkable service within any CX servicing channel to impact customer retention and loyalty strategies to create customers for life * Capture and deliver a high level of service by gathering ...
Provide remarkable service within any CX servicing channel to impact customer retention and loyalty strategies to create customers for life * Capture and deliver a high level of service by gathering ...
$10.30 - $12.10
12% of jobs
$12.64 is the 25th percentile. Wages below this are outliers.
$12.10 - $13.89
44% of jobs
$13.89 - $15.68
17% of jobs
$16.18 is the 75th percentile. Wages above this are outliers.
$15.68 - $17.47
10% of jobs
$17.47 - $19.26
5% of jobs
$19.26 - $21.06
2% of jobs
$21.06 - $22.85
1% of jobs
$22.85 - $24.64
0% of jobs
$24.64 - $26.43
2% of jobs
$26.43 - $28.23
3% of jobs
$28.23 - $30.02
4% of jobs
$10
$16
$30
A Customer Retention job focuses on keeping existing customers engaged and satisfied to prevent them from leaving for competitors. This role involves analyzing customer behavior, addressing concerns, and implementing strategies like loyalty programs, personalized communication, and special offers. Professionals in this field work closely with sales, marketing, and support teams to enhance customer experience and long-term loyalty. Effective customer retention helps businesses increase revenue, reduce churn, and build strong relationships with their customers.
To thrive in Customer Retention, you need strong communication and problem-solving skills, industry knowledge, and often a background in customer service or account management. Familiarity with Customer Relationship Management (CRM) software and experience with analytics or feedback tools are typically beneficial. Outstanding candidates demonstrate empathy, patience, and persuasive negotiation abilities to handle sensitive customer situations. These skills are crucial to understanding customer needs, building loyalty, and effectively reducing churn for the organization.
Professionals in Customer Retention often deal with challenges such as handling dissatisfied customers, resolving complaints efficiently, and proactively identifying reasons for potential churn. These challenges are usually managed through a blend of attentive listening, effective communication, and the use of CRM tools to track customer feedback and engagement trends. You'll collaborate closely with sales, product, and support teams to address issues holistically and implement retention strategies. Overcoming these challenges not only strengthens your problem-solving skills but also builds valuable relationships that benefit both the customer and the company.
The most popular types of Customer Retention jobs in Arizona are:
For Customer Retention jobs in Arizona, the most frequently searched job titles are:
The top searched job categories for Customer Retention jobs in Arizona are:
Cities in Arizona with the most Customer Retention job openings:
$13 - $17.75/hr
Other
Re-posted 17 days ago
About the job Customer Retention Specialist
Role Summary
We are seeking motivated, relationship-driven professionals to join our team as Customer Retention Specialist within our travel services department.
In this fully remote position, you will focus on strengthening client loyalty by delivering exceptional service and personalized travel coordination. You will support clients throughout their travel journey while ensuring continued engagement, repeat bookings, and long-term satisfaction.
This opportunity is ideal for individuals who excel in client care, proactive communication, and building trust-based relationships. Training and certification are provided. Multiple openings available.
Primary Responsibilities
