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Customer Retention Jobs Near Me

Brightstar Corp.

Customer Service Rep

Westerville, OH · On-site

$20/hr

What you do directly supports customer retention, smooth operations, and growth across our service areas. What You'll Do You'll work at the center of customer communication and internal coordination ...

Brightstar

Customer Service Rep

Westerville, OH · On-site

$20/hr

What you do directly supports customer retention, smooth operations, and growth across our service areas. What You'll Do You'll work at the center of customer communication and internal coordination ...

Cogeco

Specialist, Retention

Columbus, OH · On-site

We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We ... The retention team is responsible for engaging and retaining customers requesting to voluntarily ...

AssetWatch, Inc.

Customer Success Manager

Columbus, OH · Remote

$77K - $112K/yr

Consistently achieve customer retention, expansion, and adoption goals. Qualifications * Five or more years of experience in Customer Success, Strategic Account Management, Consulting, or a similar ...

AAAG-Ohio LLC

Customer Service Liaison

Obetz, OH · On-site

The Customer Service Liaison helps drive customer retention, satisfaction, and engagement in a fast-paced auto auction environment. This position would require you to make customer visits throughout ...

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How much do customer retention jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for customer retention in the United States is $18.03, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.75 per hour, depending on experience, location, and employer.

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Customer Retention jobs near you
A map of the United States highlighting the number of Customer Retention job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Customer Retention job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Customer Retention Specialist - State Farm Agent Team Member

State Farm

Lancaster, OH • On-site

$15 - $20/hr

Other

Medical, Retirement, PTO

Re-posted 14 days ago

State Farm rating

7.3

Company rating: 7.3 out of 10

Based on 1,561 frontline employees who took The Breakroom Quiz

235th of 315 rated insurance

Job description

Responsive recruiter
Benefits:

  • Simple IRA matching
  • Simple IRA
  • Commissions
  • Bonus based on performance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Signing bonus
  • Training & development
ABOUT US:At Vonnie McDonald State Farm, we are proud to be a trusted State Farm agency committed to helping our community protect what matters most. Our team is driven by values of integrity, personalized service, and teamwork. We believe that our success comes from the dedication and passion of every team member, and we strive to create a supportive environment where everyone can grow professionally and personally. If you're motivated, eager to learn, and passionate about helping people, we'd love to have you join us as we make a difference-one client at a time.
You May Be a Great Fit as a Customer Retention Specialist at Vonnie McDonald - State Farm Agent if:
  • You're the person people call first when life goes sideways - calm, steady, and ready to help.
  • You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
  • You're a natural relationship-builder who earns trust quickly and keeps it.
  • You listen first, then guide, making customers feel understood while confidently recommending solutions.
  • You're compassionate under pressure and can guide someone through their worst day with clarity and empathy.
Location Address: Lancaster, OH 43130
At Vonnie McDonald - State Farm Agent, we're here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we're helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you'll fit right in with us
Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance.
Responsibilities
  • Communicate with existing customers regarding renewals and coverage options.
  • Review accounts and assist with updates or changes as needed.
  • Identify opportunities to enhance customer satisfaction and engagement.
  • Maintain accurate records and documentation of interactions.
  • Collaborate with team members to meet retention and outreach objectives.
Qualifications
  • Strong interpersonal and problem-solving abilities.
  • Effective communication and listening skills.
  • Detail-oriented with a focus on customer experience.
  • Previous experience in customer service or account management preferred.
  • Must be able to obtain applicable state insurance licenses.
Compensation: $15.00 - $20.00 per hour
Do you want to work with someone who will help you achieve YOUR goals?
We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Crop Insurance, Health Insurance, and Renters Insurance.
  • Our office is located in Lancaster, OH.
  • I am a proud graduate of Ohio University.

If you want a career, not a job, then we encourage you to apply
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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