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Remote Customer Retention Jobs Near Me

AssetWatch, Inc.

Customer Success Manager

Columbus, OH · Remote

$95K - $112K/yr

Consistently achieve customer retention, expansion, and adoption goals. Qualifications * Five or ... AssetWatch is a remote-first company that puts people at the center of everything we do. We want ...

EDB

Principal Customer Success Manager

Columbus, OH · On-site

... and remote customer and internal teams * Nurture and manage customer relationships to ensure high customer satisfaction that results in adoption, growth, retention, and references * Strong ...

AssetWatch, Inc.

Team Lead, Customer Success

Columbus, OH · Remote

$110K - $135K/yr

Monitor key customer success metrics (e.g., NPS, retention, and account health), identifying and ... Familiarity with CRM platforms (Salesforce preferred) and remote communication tools (Zoom, Slack ...

EnthuZiastic

Growth Hacker - Remote

Columbus, OH · Remote

... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... Customer Retention: * Develop strategies to increase customer retention and reduce churn through ...

EnthuZiastic

Growth Hacker - Remote

Columbus, OH · On-site

... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... Customer Retention: * Develop strategies to increase customer retention and reduce churn through ...

Rentokil

Strat Acct Support Mgr

Columbus, OH · On-site +1

Responsible to support customer retention * Evaluating analytics to present "story" to introduce ... This job is a remote position and occasionally may require travel. * Must pass pre-employment ...

Rentokil

Strat Acct Support Mgr

Columbus, OH · Remote

Responsible to support customer retention * Evaluating analytics to present "story" to introduce ... This job is a remote position and occasionally may require travel. * Must pass pre-employment ...

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How much do remote customer retention jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote customer retention in the United States is $18.03, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.75 per hour, depending on experience, location, and employer.
What cities are hiring for Remote Customer Retention jobs? Cities with the most Remote Customer Retention job openings:
What states have the most Remote Customer Retention jobs? States with the most job openings for Remote Customer Retention jobs include:
What are the most commonly searched types of Customer Retention jobs? The most popular types of Customer Retention jobs are:
Remote Customer Retention jobs near you
A map of the United States highlighting the number of Remote Customer Retention job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Remote Customer Retention job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Work From Home Customer Service Representative

ACC Premiere

Columbus, OH • On-site, Remote

$11.50 - $12/hr

Other

Posted 4 days ago

Job description

Work From Home-Customer Service
***Equipment Provided***
***Paid Training***
SCHEDULE:
  • Training: Monday-Friday 9:00am-5:00pm EST for 2 weeks (100% attendance is required.)
  • Working: Monday-Friday 12:00pm-8:00pm EST

At ACC Premiere, we're passionate about customer service. Our talented team of professionals provides exceptional service experiences for the consumers of many well-known brands via phone, social media, live chat, and email. Our company prides itself on promoting from within, and our culture is built on communication and an employee-centric work environment. We are seeking individuals with experience in retail, customer service, and/or data entry.
We are currently hiring professionals to work in the role of: Remote Customer Service Representative
RESPONSIBILITIES:
  • Handle customer inquiries and complaints
  • Document and update customer records based on interactions
  • Maintain a knowledge base of the evolving products and services
  • Increase customer retention by implementing creative problem-solving skills
  • Handle numerous customer inquiries promptly, accurately, and efficiently

PREFERRED SKILLS:
  • Minimum of 2 years customer service experience in a call center environment
  • Experience supporting brand products and services
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Minimum HS diploma, college preferred
  • Experience with diagnosing and troubleshooting
  • Has experience supporting consumer products and/or services.

TRAINING:
  • Product training (Understanding of our client's range of products, ingredients, application, adverse effects, etc.)
  • Systems training (How to use CRM and ACD Tools)
  • Remote training (via the video conference platform Zoom)
  • 100% Attendance

WHY US?
  • We inspire and develop employees to be able to effectively empathize with consumers.
  • We create experiences that provide promotion opportunities from within.
  • We motivate and encourage our employees to contribute new viewpoints which add to our team-oriented culture!

Home Environment and Work Space:
  • Dedicated home office workspace, preferably a separate room with its own door
  • Adequate space to set up the workstation
  • Ability to hardwire internet (plug directly into your router)
  • Three power connections- either three outlets or a power strip (one for each monitor and one for the PC tower)
  • Agents are responsible for maintaining the workspace in a safe condition
  • Personal disruptions are not allowed during scheduled hours and should not be audible in background noise. This includes but not limited to:
  • Loud music
  • Non-work-related phone calls
  • Other household members
  • You are scheduled on the phone throughout the entirety of your shift. It's essential to understand this job does not allow flexibility to answer the door or be on-call care for others during work hours.

EEO Statement:
ACC Premiere is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law.

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