Byram, MS · On-site
$12.25 - $16.75/hr
... retention * Stay informed on agency products, procedures, and insurance guidelines Qualifications * Previous customer service experience preferred (insurance experience is a plus) * Strong ...
Quick apply
Byram, MS · On-site
$12.25 - $16.75/hr
... retention * Stay informed on agency products, procedures, and insurance guidelines Qualifications * Previous customer service experience preferred (insurance experience is a plus) * Strong ...
Montesano, WA · On-site
$20 - $24/hr
Reimbursement for insurance licensing fees You May Be a Great Fit as a Customer Retention Specialist at Duane Lovell - State Farm Agent if: * You're the person people call first when life goes ...
Montesano, WA · On-site
$20 - $24/hr
Reimbursement for insurance licensing fees You May Be a Great Fit as a Customer Retention Specialist at Duane Lovell - State Farm Agent if: * You're the person people call first when life goes ...
Austin, TX · Hybrid
$14 - $19.25/hr
About the Role As NinjaOne continues its remarkable growth journey, we are seeking a Customer Retention Specialist to join our Global Customer Retention team, supporting the North America region.
Austin, TX · Hybrid
$14 - $19.25/hr
About the Role As NinjaOne continues its remarkable growth journey, we are seeking a Customer Retention Specialist to join our Global Customer Retention team, supporting the North America region.
Tampa, FL · Hybrid
$13.50 - $18.50/hr
About the Role As NinjaOne continues its remarkable growth journey, we are seeking a Customer Retention Specialist to join our Global Customer Retention team, supporting the North America region.
Tampa, FL · Hybrid
$13.50 - $18.50/hr
About the Role As NinjaOne continues its remarkable growth journey, we are seeking a Customer Retention Specialist to join our Global Customer Retention team, supporting the North America region.
Austin, TX · Hybrid
$14 - $19.25/hr
About the Role As NinjaOne continues its remarkable growth journey, we are seeking a Customer Retention Specialist to join our Global Customer Retention team, supporting the North America region.
Quick apply
Austin, TX · Hybrid
$14 - $19.25/hr
About the Role As NinjaOne continues its remarkable growth journey, we are seeking a Customer Retention Specialist to join our Global Customer Retention team, supporting the North America region.
Watertown, SD · On-site
$17.25 - $19.15/hr
Educate customers on benefits, rewards, and features of retaining the account. * Maintain control of conversations and appropriately answer customer objections and questions Training * Extensive paid ...
Watertown, SD · On-site
$17.25 - $19.15/hr
Educate customers on benefits, rewards, and features of retaining the account. * Maintain control of conversations and appropriately answer customer objections and questions Training * Extensive paid ...
Sioux Falls, SD · On-site
$17.25 - $19.15/hr
Educate customers on benefits, rewards, and features of retaining the account. * Maintain control of conversations and appropriately answer customer objections and questions Training * Extensive paid ...
Sioux Falls, SD · On-site
$17.25 - $19.15/hr
Educate customers on benefits, rewards, and features of retaining the account. * Maintain control of conversations and appropriately answer customer objections and questions Training * Extensive paid ...
Austin, TX · Hybrid
$14 - $19.25/hr
About the Role As NinjaOne continues its remarkable growth journey, we are seeking a Customer Retention Specialist to join our Global Customer Retention team, supporting the North America region.
Austin, TX · Hybrid
$14 - $19.25/hr
About the Role As NinjaOne continues its remarkable growth journey, we are seeking a Customer Retention Specialist to join our Global Customer Retention team, supporting the North America region.
Watertown, SD · On-site
$17.25 - $19.15/hr
Educate customers on benefits, rewards, and features of retaining the account. * Maintain control of conversations and appropriately answer customer objections and questions Training * Extensive paid ...
Watertown, SD · On-site
$17.25 - $19.15/hr
Educate customers on benefits, rewards, and features of retaining the account. * Maintain control of conversations and appropriately answer customer objections and questions Training * Extensive paid ...
Watertown, SD · On-site
$17.25 - $19.15/hr
Educate customers on benefits, rewards, and features of retaining the account. * Maintain control of conversations and appropriately answer customer objections and questions Training * Extensive paid ...
Watertown, SD · On-site
$17.25 - $19.15/hr
Educate customers on benefits, rewards, and features of retaining the account. * Maintain control of conversations and appropriately answer customer objections and questions Training * Extensive paid ...
Watertown, NY · On-site
$17.25 - $19.15/hr
Educate customers on benefits, rewards, and features of retaining the account. * Maintain control of conversations and appropriately answer customer objections and questions Training * Extensive paid ...
Watertown, NY · On-site
$17.25 - $19.15/hr
Educate customers on benefits, rewards, and features of retaining the account. * Maintain control of conversations and appropriately answer customer objections and questions Training * Extensive paid ...
Sioux Falls, SD · On-site
$17.25 - $19.15/hr
Educate customers on benefits, rewards, and features of retaining the account. * Maintain control of conversations and appropriately answer customer objections and questions Training * Extensive paid ...
Sioux Falls, SD · On-site
$17.25 - $19.15/hr
Educate customers on benefits, rewards, and features of retaining the account. * Maintain control of conversations and appropriately answer customer objections and questions Training * Extensive paid ...
Watertown, NY · On-site
$17.25 - $19.15/hr
Educate customers on benefits, rewards, and features of retaining the account. * Maintain control of conversations and appropriately answer customer objections and questions Training * Extensive paid ...
Watertown, NY · On-site
$17.25 - $19.15/hr
Educate customers on benefits, rewards, and features of retaining the account. * Maintain control of conversations and appropriately answer customer objections and questions Training * Extensive paid ...
Sioux Falls, SD · On-site
$17.25 - $19.15/hr
Educate customers on benefits, rewards, and features of retaining the account. * Maintain control of conversations and appropriately answer customer objections and questions Training * Extensive paid ...
Sioux Falls, SD · On-site
$17.25 - $19.15/hr
Educate customers on benefits, rewards, and features of retaining the account. * Maintain control of conversations and appropriately answer customer objections and questions Training * Extensive paid ...
Austin, TX · On-site +1
Own customer retention; build systems, automations, and build relationships to ensure a customer never leaves once using the platform. * Call un-subscribed customers to collect feedback and conduct ...
Austin, TX · On-site +1
Own customer retention; build systems, automations, and build relationships to ensure a customer never leaves once using the platform. * Call un-subscribed customers to collect feedback and conduct ...
Meridian, ID · On-site
$41K - $60K/yr
We are looking for a dedicated Customer Retention Specialist who shares our belief that long-term relationships are built on trust, transparency, and genuine care. In this role, you will be the ...
Quick apply
Meridian, ID · On-site
$41K - $60K/yr
We are looking for a dedicated Customer Retention Specialist who shares our belief that long-term relationships are built on trust, transparency, and genuine care. In this role, you will be the ...
Irvine, CA · On-site
$22.72 - $28/hr
Assists management with organizational initiatives related to short and long-term growth efforts to drive customer engagement and retention. * Utilizes data insights to monitor new, current, and past ...
Irvine, CA · On-site
$22.72 - $28/hr
Assists management with organizational initiatives related to short and long-term growth efforts to drive customer engagement and retention. * Utilizes data insights to monitor new, current, and past ...
Norfolk, NE · On-site
We are currently looking to hire a Customer Retention Manager. You will have access to a comprehensive benefits package that includes: * Paid time off including vacation days, personal days and ...
Norfolk, NE · On-site
We are currently looking to hire a Customer Retention Manager. You will have access to a comprehensive benefits package that includes: * Paid time off including vacation days, personal days and ...
Columbus, NE · On-site
We are currently looking to hire a Customer Retention Manager. You will have access to a comprehensive benefits package that includes: * Paid time off including vacation days, personal days and ...
Columbus, NE · On-site
We are currently looking to hire a Customer Retention Manager. You will have access to a comprehensive benefits package that includes: * Paid time off including vacation days, personal days and ...
$12.75 - $17.50/hr
Customer Retention & Sales Specialist Wireless Contact Center | Fishers, IN Drive Relationships. Create Opportunities. Get Paid for Both. This role isn't about hard selling on every call--it's about ...
Quick apply
$12.75 - $17.50/hr
Customer Retention & Sales Specialist Wireless Contact Center | Fishers, IN Drive Relationships. Create Opportunities. Get Paid for Both. This role isn't about hard selling on every call--it's about ...
$11.06 - $12.98
12% of jobs
$13.57 is the 25th percentile. Wages below this are outliers.
$12.98 - $14.90
44% of jobs
$14.90 - $16.83
17% of jobs
$17.36 is the 75th percentile. Wages above this are outliers.
$16.83 - $18.75
10% of jobs
$18.75 - $20.67
5% of jobs
$20.67 - $22.60
2% of jobs
$22.60 - $24.52
1% of jobs
$24.52 - $26.44
0% of jobs
$26.44 - $28.37
2% of jobs
$28.37 - $30.29
3% of jobs
$30.29 - $32.21
4% of jobs
$11
$18
$32
A Customer Retention job focuses on keeping existing customers engaged and satisfied to prevent them from leaving for competitors. This role involves analyzing customer behavior, addressing concerns, and implementing strategies like loyalty programs, personalized communication, and special offers. Professionals in this field work closely with sales, marketing, and support teams to enhance customer experience and long-term loyalty. Effective customer retention helps businesses increase revenue, reduce churn, and build strong relationships with their customers.
To thrive in Customer Retention, you need strong communication and problem-solving skills, industry knowledge, and often a background in customer service or account management. Familiarity with Customer Relationship Management (CRM) software and experience with analytics or feedback tools are typically beneficial. Outstanding candidates demonstrate empathy, patience, and persuasive negotiation abilities to handle sensitive customer situations. These skills are crucial to understanding customer needs, building loyalty, and effectively reducing churn for the organization.
Professionals in Customer Retention often deal with challenges such as handling dissatisfied customers, resolving complaints efficiently, and proactively identifying reasons for potential churn. These challenges are usually managed through a blend of attentive listening, effective communication, and the use of CRM tools to track customer feedback and engagement trends. You'll collaborate closely with sales, product, and support teams to address issues holistically and implement retention strategies. Overcoming these challenges not only strengthens your problem-solving skills but also builds valuable relationships that benefit both the customer and the company.
Cities with the most Customer Retention job openings:
The most popular types of Customer Retention jobs are:
States with the most job openings for Customer Retention jobs include:
The top searched job categories for Customer Retention jobs are:
$12.25 - $16.75/hr
Full-time
This job post has expired today. Applications are no longer accepted.
We are seeking a customer-focused and detail-orientedCustomer Service Representativeto join our growing insurance team. This individual will play a key role in supporting clients, maintaining strong relationships, and delivering exceptional service throughout the customer experience.
If you enjoy helping people, thrive in a fast-paced environment, and are looking for a long-term career opportunity within the insurance industry, we would love to connect with you.
Responsibilities
Qualifications
What We Offer
