Group Retention Executive
$48K - $115K/yr
The Group Retention Executive work assignments are varied and frequently require interpretation and ... Oversees customer account management for existing 2 - 99 ancillary accounts, including negotiating ...
$48K - $115K/yr
The Group Retention Executive work assignments are varied and frequently require interpretation and ... Oversees customer account management for existing 2 - 99 ancillary accounts, including negotiating ...
$48K - $115K/yr
The Group Retention Executive work assignments are varied and frequently require interpretation and ... Oversees customer account management for existing 2 - 99 ancillary accounts, including negotiating ...
$48K - $115K/yr
The Group Retention Executive work assignments are varied and frequently require interpretation and ... Oversees customer account management for existing 2 - 99 ancillary accounts, including negotiating ...
$48K - $115K/yr
The Group Retention Executive work assignments are varied and frequently require interpretation and ... Oversees customer account management for existing 2 - 99 ancillary accounts, including negotiating ...
$48K - $115K/yr
The Group Retention Executive work assignments are varied and frequently require interpretation and ... Oversees customer account management for existing 2 - 99 ancillary accounts, including negotiating ...
$48K - $115K/yr
The Group Retention Executive work assignments are varied and frequently require interpretation and ... Oversees customer account management for existing 2 - 99 ancillary accounts, including negotiating ...
$48K - $115K/yr
The Group Retention Executive work assignments are varied and frequently require interpretation and ... Oversees customer account management for existing 2 - 99 ancillary accounts, including negotiating ...
$48K - $115K/yr
The Group Retention Executive work assignments are varied and frequently require interpretation and ... Oversees customer account management for existing 2 - 99 ancillary accounts, including negotiating ...
Customer retention trends * Present monthly and quarterly performance reports to executive ... leadership. * Provide actionable recommendations based on data and trends. Process Improvement ...
Customer retention trends * Present monthly and quarterly performance reports to executive ... leadership. * Provide actionable recommendations based on data and trends. Process Improvement ...
Panama City, FL · On-site
$65K/yr
Customer retention trends * Present monthly and quarterly performance reports to executive ... leadership. * Provide actionable recommendations based on data and trends. Process Improvement ...
Panama City, FL · On-site
$65K/yr
Customer retention trends * Present monthly and quarterly performance reports to executive ... leadership. * Provide actionable recommendations based on data and trends. Process Improvement ...
Panama City, FL · On-site
$65K/yr
... and Executive Leadership to improve membership performance through accountability, reporting ... Customer Retention & ExperienceLead company-wide membership retention initiatives.Analyze ...
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Panama City, FL · On-site
$65K/yr
... and Executive Leadership to improve membership performance through accountability, reporting ... Customer Retention & ExperienceLead company-wide membership retention initiatives.Analyze ...
Manage a portfolio of customer accounts greater than $10M by monitoring customer health, product ... and retention. Executive Stakeholder Management Experience building trusted relationships with ...
Manage a portfolio of customer accounts greater than $10M by monitoring customer health, product ... and retention. Executive Stakeholder Management Experience building trusted relationships with ...
Macomb, MI · On-site
$40K - $58K/yr
Dental insurance Executive Assistant & Client Success Specialist We're looking for a dedicated ... You May Be a Great Fit as a Customer Retention Specialist at Tammy Johnson State Farm if: * You're ...
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Macomb, MI · On-site
$40K - $58K/yr
Dental insurance Executive Assistant & Client Success Specialist We're looking for a dedicated ... You May Be a Great Fit as a Customer Retention Specialist at Tammy Johnson State Farm if: * You're ...
... retention. Executive Stakeholder Management Experience building trusted relationships with senior leaders, executive sponsors, and decision-makers, including leading business reviews, escalation ...
... retention. Executive Stakeholder Management Experience building trusted relationships with senior leaders, executive sponsors, and decision-makers, including leading business reviews, escalation ...
... retention. Executive Stakeholder Management Experience building trusted relationships with senior leaders, executive sponsors, and decision-makers, including leading business reviews, escalation ...
... retention. Executive Stakeholder Management Experience building trusted relationships with senior leaders, executive sponsors, and decision-makers, including leading business reviews, escalation ...
Manage a portfolio of customer accounts greater than $10M by monitoring customer health, product ... and retention. Executive Stakeholder Management Experience building trusted relationships with ...
Manage a portfolio of customer accounts greater than $10M by monitoring customer health, product ... and retention. Executive Stakeholder Management Experience building trusted relationships with ...
Phoenix, AZ · On-site +1
$131K - $168K/yr
This executive role owns the end-to-end customer lifecycle after acquisition, ensuring customers are effectively onboarded, engaged, supported, retained, and grown over time. The VP will partner ...
Phoenix, AZ · On-site +1
$131K - $168K/yr
This executive role owns the end-to-end customer lifecycle after acquisition, ensuring customers are effectively onboarded, engaged, supported, retained, and grown over time. The VP will partner ...
Executives will turn to you for a point of view on customer behavior, and that perspective will ... The retention insight agenda. Diagnosing what drives lifetime value across the customer base, where ...
Executives will turn to you for a point of view on customer behavior, and that perspective will ... The retention insight agenda. Diagnosing what drives lifetime value across the customer base, where ...
Executives will turn to you for a point of view on customer behavior, and that perspective will ... The retention insight agenda. Diagnosing what drives lifetime value across the customer base, where ...
Executives will turn to you for a point of view on customer behavior, and that perspective will ... The retention insight agenda. Diagnosing what drives lifetime value across the customer base, where ...
$141K - $181K/yr
This executive role owns the end-to-end customer lifecycle after acquisition, ensuring customers are effectively onboarded, engaged, supported, retained, and grown over time. The VP will partner ...
$141K - $181K/yr
This executive role owns the end-to-end customer lifecycle after acquisition, ensuring customers are effectively onboarded, engaged, supported, retained, and grown over time. The VP will partner ...
Executives will turn to you for a point of view on customer behavior, and that perspective will ... The retention insight agenda. Diagnosing what drives lifetime value across the customer base, where ...
Executives will turn to you for a point of view on customer behavior, and that perspective will ... The retention insight agenda. Diagnosing what drives lifetime value across the customer base, where ...
Executives will turn to you for a point of view on customer behavior, and that perspective will ... The retention insight agenda. Diagnosing what drives lifetime value across the customer base, where ...
Quick apply
Executives will turn to you for a point of view on customer behavior, and that perspective will ... The retention insight agenda. Diagnosing what drives lifetime value across the customer base, where ...
Executives will turn to you for a point of view on customer behavior, and that perspective will ... The retention insight agenda. Diagnosing what drives lifetime value across the customer base, where ...
Quick apply
Executives will turn to you for a point of view on customer behavior, and that perspective will ... The retention insight agenda. Diagnosing what drives lifetime value across the customer base, where ...
$141K - $181K/yr
This executive role owns the end-to-end customer lifecycle after acquisition, ensuring customers are effectively onboarded, engaged, supported,retained, and grown over time. The VP will partner ...
$141K - $181K/yr
This executive role owns the end-to-end customer lifecycle after acquisition, ensuring customers are effectively onboarded, engaged, supported,retained, and grown over time. The VP will partner ...
$11.06 - $12.98
12% of jobs
$13.57 is the 25th percentile. Wages below this are outliers.
$12.98 - $14.90
44% of jobs
$14.90 - $16.83
17% of jobs
$17.36 is the 75th percentile. Wages above this are outliers.
$16.83 - $18.75
10% of jobs
$18.75 - $20.67
5% of jobs
$20.67 - $22.60
2% of jobs
$22.60 - $24.52
1% of jobs
$24.52 - $26.44
0% of jobs
$26.44 - $28.37
2% of jobs
$28.37 - $30.29
3% of jobs
$30.29 - $32.21
4% of jobs
$11
$18
$32
| Aspect | Customer Retention Executive | Customer Service Representative |
|---|---|---|
| Primary Focus | Developing strategies to retain customers and reduce churn | Handling customer inquiries and resolving issues |
| Skills & Credentials | Communication, sales, CRM tools, customer relationship management | Communication, problem-solving, product knowledge |
| Work Environment | Proactive engagement, account management, sales-driven | Reactive support, call centers, customer support teams |
| Industry Usage | Retail, telecom, banking, subscription services | All industries with customer support needs |
While both roles involve customer interaction, a Customer Retention Executive focuses on strategic efforts to keep customers engaged and loyal, often involving proactive outreach and relationship management. In contrast, a Customer Service Representative primarily responds to customer inquiries and resolves issues as they arise. Understanding these differences helps employers and job seekers align expectations and skills for each role.
Cities with the most Customer Retention Executive job openings:
The most popular types of Customer Retention jobs are:
States with the most job openings for Customer Retention Executive jobs include:
$48K - $115K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 5 days ago
8.0
Based on 265 frontline employees who took The Breakroom Quiz
164th of 308 rated insurance
Humana is seeking a dedicated, detail-oriented, and responsible Specialty Retention Executive who is seeking an opportunity for growth in a progressive organization.
Location: The Specialty Retention Executive position is a remote position.
The Specialty Retention Executive is responsible for retaining and growing membership within existing 2 - 99 Specialty accounts and for partnering with brokers and agents to manage business relationships with client accounts. The Specialty Retention Executive work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.
Responsibilities Include:
#GroupBenefits
Required Qualifications:
Preferred Qualifications:
Specialty Retention Executive Working hours:
Scheduled 40 hours per week.
Monday to Friday 8AM-5PM
Work at Home Requirements
Scheduled Weekly Hours
40Pay Range
The range below reflects a good faith estimate of total compensation for full time (40 hours per week) employment at the time of posting. This compensation package includes both base pay and targeted commission pay. The pay range may be higher or lower based on geographic location. Actual earnings will vary based on individual performance, with the base salary and commission structure aligned with company policies and applicable pay transparency requirements.Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 08-14-2026
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Sourced by ZipRecruiter
Humana Inc., headquartered in Louisville, KY., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.
Health care and social assistance
10,000+ Employees
Louisville, KY, US
1961