10 of the Most Popular Types of Customer Retention Jobs in 2026

See what kind of roles similar to Customer Retention jobs are hiring now

Top Types Of Customer Retention Jobs

• Retention Specialist

  Salary range: $50,000 - $74,500

  A retention specialist works for an organization to retain current customers and clients. Depending on the industry, your duties might extend to internal retention, which concerns employees. In either role, you must ensure that the customer or employee is satisfied with what they are receiving from the company. This career is partially a support position, and partially a complaints resolution position. You must have strong communication skills, as much of the job is spent talking to customers or employees face-to-face or over the phone. The qualifications required for this job vary depending on whether the focus is employees or customers, but a high school diploma or GED certificate and extensive customer service or human resources experience should be sufficient.

• Work From Home Customer Service Ticket Agent

  Salary range: $31,000 - $41,500

  Work From Home Customer Service Ticket Agent is a more unusual job search query but still may give you interesting job results. Most salaries for Work From Home Customer Service Ticket Agent jobs pay between $31,000 (25th percentile) and $41,500 (75th percentile) annually. Currently, there are not many open positions nationwide for Work From Home Customer Service Ticket Agent job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• Work From Home Hanger Orthotics

  Salary range: $24,500 - $30,000

  Work From Home Hanger Orthotics is a more unusual job search query but still may give you interesting job results. Most salaries for Work From Home Hanger Orthotics jobs pay between $24,500 (25th percentile) and $30,000 (75th percentile) annually. Currently, there are not many open positions nationwide for Work From Home Hanger Orthotics job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• Customer Service Travel Agent

  Salary range: $31,000 - $41,500

  Customer Service Travel Agent is a more unusual job search query but still may give you interesting job results. Most salaries for Customer Service Travel Agent jobs pay between $31,000 (25th percentile) and $41,500 (75th percentile) annually. Currently, there are not many open positions nationwide for Customer Service Travel Agent job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• Michaels Customer Service

  Salary range: $31,000 - $41,500

  Michaels Customer Service is a typical job search query Most salaries for Michaels Customer Service jobs pay between $31,000 (25th percentile) and $41,500 (75th percentile) annually. Currently, there are not many open positions nationwide for Michaels Customer Service job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• Vietnamese Customer Service

  Salary range: $32,000 - $43,500

  Vietnamese Customer Service is a more unusual job search query but still may give you interesting job results. Most salaries for Vietnamese Customer Service jobs pay between $32,000 (25th percentile) and $43,500 (75th percentile) annually. You’ll find many open positions nationwide for Vietnamese Customer Service job searches hiring now on ZipRecruiter.

• Virtual Customer Service Agent

  Salary range: $31,000 - $41,500

  Virtual customer service agents assist customers with orders, billing services, tracking shipments, or answering questions online about a product or service their employer offers. As a virtual customer service agent, you work remotely from home or another location outside of the office and have calls or live chats forwarded to you or you respond to emails on your company’s network. Your specific responsibilities vary, depending on the specific products or services offered by your employer and the industry. General job duties include assisting customers to find the right product or service for their needs, tracking and logging customer interactions, resolving complaints, and connecting them with specialists or managers when you cannot answer their questions.

• Companies Who Hire Felons

  Salary range: $29,000 - $55,000

  Companies Who Hire Felons is a more unusual job search query but still may give you interesting job results. Most salaries for Companies Who Hire Felons jobs pay between $29,000 (25th percentile) and $55,000 (75th percentile) annually. There are plenty of open positions nationwide for Companies Who Hire Felons job searches hiring now on ZipRecruiter.

• Work From Home Airline Passenger Service Agent

  Salary range: $30,000 - $38,000

  Work From Home Airline Passenger Service Agent is a more unusual job search query but still may give you interesting job results. Most salaries for Work From Home Airline Passenger Service Agent jobs pay between $30,000 (25th percentile) and $38,000 (75th percentile) annually. Currently, there are not many open positions nationwide for Work From Home Airline Passenger Service Agent job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• State Farm Customer Service

  Salary range: $32,000 - $43,500

  State Farm Customer Service is a common job search query. Most salaries for State Farm Customer Service jobs pay between $32,000 (25th percentile) and $43,500 (75th percentile) annually. Currently, there are not many open positions nationwide for State Farm Customer Service job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.