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Customer Development Manager Jobs (NOW HIRING)

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$11K

$90.4K

$185K

How much do customer development manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for customer development manager in the United States is $90,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,500.00 and $112,000.00 per year, depending on experience, location, and employer.

What does a customer development manager do?

A customer development manager is responsible for identifying and building relationships with potential customers, understanding their needs, and developing strategies to acquire and retain clients. They analyze market trends, collaborate with sales and marketing teams, and use tools like CRM software to drive business growth. Strong communication, negotiation skills, and industry knowledge are essential for success in this role.

What is the highest paying job in customer service?

The highest paying roles in customer service are often executive-level positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and strategic oversight of customer service operations.

What are the key skills and qualifications needed to thrive as a Customer Development Manager, and why are they important?

To thrive as a Customer Development Manager, you need expertise in sales strategy, account management, and market analysis, often supported by a degree in business or marketing. Familiarity with CRM software, data analytics platforms, and sales automation tools is typically essential. Exceptional communication, relationship-building, and negotiation skills help you stand out in this position. These competencies are crucial for driving revenue growth, fostering long-term client partnerships, and achieving business objectives.

How much does a customer development manager make?

The average salary for a customer development manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Senior roles or those in larger companies may offer higher compensation, often including bonuses and benefits.

Is being a BDM a stressful job?

Being a Customer Development Manager can be stressful due to targets for sales growth, client management, and meeting deadlines. The role often requires strong communication, negotiation skills, and the ability to handle pressure in a fast-paced environment.

How does a Customer Development Manager typically collaborate with sales and marketing teams to drive business growth?

A Customer Development Manager works closely with both sales and marketing teams to identify growth opportunities and ensure that customer needs are at the forefront of business strategies. This collaboration often involves sharing market insights, co-developing customer engagement plans, and aligning on promotional activities. By bridging communication between departments, the Customer Development Manager helps to create unified approaches that enhance customer relationships and drive revenue. Regular cross-functional meetings and joint planning sessions are common practices to maintain alignment and achieve shared goals.

What is the difference between Customer Development Manager vs Sales Representative?

AspectCustomer Development ManagerSales Representative
Primary FocusBuilding long-term customer relationships and strategic growthClosing sales and meeting sales targets
Required SkillsCustomer relationship management, strategic planning, communicationPersuasion, product knowledge, negotiation
Work EnvironmentCorporate, B2B, account managementField sales, retail, direct client interaction
Common CertificationsCRM certifications, sales or marketing coursesSales certifications, product-specific training

The Customer Development Manager focuses on developing long-term relationships and strategic growth with clients, often working in B2B environments. In contrast, a Sales Representative primarily aims to close individual sales and meet targets. While both roles require strong communication skills and industry knowledge, their core objectives and daily activities differ significantly.

More about Customer Development Manager jobs
What cities are hiring for Customer Development Manager jobs? Cities with the most Customer Development Manager job openings:
What are the most commonly searched types of Customer Development jobs? The most popular types of Customer Development jobs are:
Who are the top companies hiring for Customer Development Manager jobs? The top employers for Customer Development Manager jobs are:
What states have the most Customer Development Manager jobs? States with the most job openings for Customer Development Manager jobs include:
Infographic showing various Customer Development Manager job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $90,425 per year, or $43.5 per hour.
Customer Development Manager, Menards & Jetro

Customer Development Manager, Menards & Jetro

Colgate-Palmolive Company

Rosemont, IL

$109K - $155K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 hours ago


Colgate-Palmolive rating

5.8

Company rating: 5.8 out of 10

Based on 22 frontline employees who took The Breakroom Quiz


Job description

No Relocation Assistance Offered
Job Number #173202 - Rosemont, Illinois, United States
Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
 

As the Customer Development Manager within the HIPE team calling on Menards and Jetro Cash and Carry, you will be primarily responsible for managing the relationship with these key retailers and delivering profitable sales growth. The individual will be responsible for developing and executing sales strategies, negotiating contracts, forecasting and planning, PO and service level management, and ensuring that we are a preferred supplier partner for the customer. It is critical that the individual has strong analytical skills, experience of managing a P&L, and has an ability to identify and build solid growth plans based on the synergies between these retailers and Colgate’s strategic goals.

This individual will work with a lot of cross-functional partners, internally and externally, and should have strong storytelling, collaboration and persuasion skills to gain cross-functional alignment.

Please note this role is preferably based in Rosemont, IL, but can also be field based in the NY/NJ area. Relocation to Rosemont, IL is offered for this position. Work visa sponsorship is not available for this position. Accordingly, all applicants must be currently authorized to work in the U.S. on a full-time basis and must not require the Company's sponsorship to continue to work legally in the United States. 

Responsibilities:

  • Have ownership & responsibility to deliver sales objectives on volume, spending and retail execution
  • Formulate and execute our strategic plan to ensure you reach maximum volume, profitability and customer service
  • Demonstrate consumer insights associated with strong Colgate brand equities to drive incremental growth and strengthen the customer investment, so that it is consistent with Retail Environment strategy, brand strategy, and shopper insights
  • Lead customer engagement, have direct relationship responsibility for your category counterparts, and build a joint business plan
  • Work closely with your direct manager to seek clarity, and drive excellent two-way communication and alignment
  • Manage customer level P&L, including building effective baseline and promotional activities with accurate volume and spend
  • Manage your trade spend management, reconciling and updating your plans at the end of each month, ensure timely deduction management and perform ROI analysis
  • Leverage Revenue Growth Management principles to grow the business
  • Accurate demand planning and forecasting to ensure optimal service levels for the company and the customer

Required Qualifications:

  • Bachelor's Degree
  • 5+ years of experience in sales, category management role(s) or similar roles 
  • Strong experience working with data and analytical tools
  • Understanding of P&L management
  • Solid understanding and experience working with syndicated service account, loyalty data (Nielsen, IRI) 
  • Proficiency in Microsoft Office and Google Suite (i.e, Sheets, Slides, Docs)

 

Preferred Qualifications:

  • Experience working in consumer product goods
  • Previous experience working with Menards & Jetro Cash and Carry
  • Previous experience working with Broker Partners to drive superior execution
  • Analytical mindset
  • Financial acumen


Compensation and Benefits
Salary Range $109,600.00 - $155,000.00 USD
Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.
Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.
Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives  to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
For additional Colgate terms and conditions, please click here.
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About Colgate-Palmolive

Sourced by ZipRecruiter

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom's of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill's Science Diet and Hill's Prescription Diet.

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1806

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