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Collections Manager Jobs (NOW HIRING)

Haynes and Boone, LLP

Collections Manager

Dallas, TX · On-site

The Collections Manager is an exempt position responsible for co-managing the firm's collection's function and ensuring the efficiency, accuracy, and strategic alignment of revenue-cycle operations.

INVO UNDERWRITING LLC

Collections Manager

Oak Ridge, TN · On-site

Position Summary We are seeking an experienced and results-driven Collections Manager to lead and oversee our accounts receivable and collections operations within the insurance industry. This role ...

Harris County

Collections Manager

Houston, TX

$27.96 - $33.09/hr

The Collections Manager oversees all operations of the Collections Section to ensure timely and accurate processing of property and hotel occupancy tax payments. This role coordinates delinquent ...

Harris County, TX

Collections Manager

Houston, TX · On-site

$27.96 - $33.09/hr

The Collections Manager oversees all operations of the Collections Section to ensure timely and accurate processing of property and hotel occupancy tax payments. This role coordinates delinquent ...

RIVO Holdings, LLC

Collections Manager

San Diego, CA · On-site

Why This Role Matters As Collections Manager, you'll play a critical role in driving portfolio performance, developing talent, and shaping collections strategy. Partnering closely with senior ...

Harris County

Collections Manager

Houston, TX · On-site

$27.96 - $33.09/hr

The Collections Manager oversees all operations of the Collections Section to ensure timely and accurate processing of property and hotel occupancy tax payments. This role coordinates delinquent ...

EquipmentShare

Collections Manager

Denver, CO · On-site +1

The Collections Manager will oversee collections procedures so that the portfolio, departmental and company goals are met. You will have a customer-focused approach, strong communication skills ...

City of Boston Credit Union

Collections Manager

Boston, MA · On-site

$85K - $120K/yr

The Collections Manager is a key position within City of Boston Credit Union (CBCU), responsible for coordinating activities within the Collections department. This role will assist in developing and ...

Conexwest

Collections Manager

Lathrop, CA · On-site

$75K - $85K/yr

This role is responsible for managing accounts receivable collections activities, reducing delinquent accounts, improving cash flow, and leading a team of collections professionals. The ideal ...

Quick Roofing LLC

Collections Manager

Kennedale, TX · On-site

Position Summary The Collections Manager is responsible for leading and optimizing the company's collections function to ensure timely and accurate cash flow while maintaining strong customer ...

Quick Roofing

Collections Manager

Kennedale, TX · On-site

Position Summary The Collections Manager is responsible for leading and optimizing the company's collections function to ensure timely and accurate cash flow while maintaining strong customer ...

Quick Roofing LLC

Collections Manager

Kennedale, TX · On-site

Description Position Summary The Collections Manager is responsible for leading and optimizing the company's collections function to ensure timely and accurate cash flow while maintaining strong ...

Loews Hotels

Collections Manager

Nashville, TN · On-site

An effective Collections Manager maintains strong internal controls, limits credit risk, proactively collects receivables within contracted terms, and maintains aged receivables to a minimum. The ...

Century Group

Collections Manager

Calabasas, CA · On-site

$70K - $80K/yr

Century Group is partnering with a client who is seeking a Collections Manager to join their team. Exact compensation may vary based on skills, experience, and location. Expected starting base salary ...

Ardurra

Collections Manager

Miami, FL · On-site

Ardurra is seeking a Collections Manager to join our team in Miami, FL or Dallas, TX ! Job Summary The Collections Manager is responsible for building and executing the firm's recovery and ...

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How much do collections manager jobs pay per year?

As of May 28, 2026, the average yearly pay for collections manager in the United States is $58,722.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $65,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collections Manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.

How does a Collections Manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What does a Collections Manager do?

A Collections Manager oversees the process of collecting payments from customers or clients who have overdue accounts. They develop strategies to ensure efficient debt recovery while maintaining positive relationships with clients. Their responsibilities often include supervising collections staff, setting collection goals, negotiating payment plans, and ensuring compliance with relevant laws and regulations. Collections Managers also analyze collection data to improve processes and reduce outstanding debts.
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Collections Manager jobs near you
Infographic showing various Collections Manager job openings in the United States as of May 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 94% In-person, 2% Hybrid, and 4% Remote job distribution, with an average salary of $58,722 per year, or $28.2 per hour.
Collections Manager

Collections Manager

Haynes and Boone, LLP

Dallas, TX • On-site

Full-time

Posted 9 days ago

Job description

At Haynes and Boone, our people are the driving force behind our success. Because we value the role every individual plays in how we deliver exceptional legal services, we hire people who will contribute to our professional reputation, enhance client relationships and share in our success.
Haynes and Boone is one of the largest law firms in Dallas, and it continues to grow. In 2023, Haynes and Boone moved its headquarters to a new 27-story office tower in the Harwood District of uptown Dallas. Lawyers in our Dallas office serve all the firm's practice and industry areas - including corporate, litigation, banking/finance, insurance law, healthcare law, labor and employment, estate planning, real estate, bankruptcy, intellectual property, white collar crime, and antitrust. Our Dallas lawyers are widely recognized in their practice areas in publications such as The Best Lawyers in America directory (Woodward/White, Inc.) and the Chambers USA legal directory (Chambers & Partners). This office attracts high-energy, technically proficient people who enjoy working in a collegial environment. We are committed to having an inclusive workforce that reflects our communities, and we seek highly motivated lawyers and staff who value our culture of respect and teamwork.
The Collections Manager is an exempt position responsible for co-managing the firm's collection's function and ensuring the efficiency, accuracy, and strategic alignment of revenue-cycle operations. This role provides day-to-day management and long-term development of the Collections Team, while overseeing firm-wide collection performance. The Collections Manager partners closely with senior Finance and Accounting leadership, attorneys, and firm management to protect and improve the firm's investment in client services (ICS). The position plays a key role in designing and implementing collection strategies, policies, analytics, and risk-management practices.
Essential Duties
Collections Strategy & Operations
  • Oversee and execute the firm's collections strategy.
  • Consistently review policies and procedures around current processes to determine effective and efficient work methods to maximize collections and ensure compliance with firm's policies and all relevant regulations. Monitor portfolio performance and address at-risk accounts.
  • Manage formal escalation frameworks for high-risk matters.

Analytics, Reporting & Compliance
  • Prepare collections analyses as needed and lead the development of reporting and metrics to support the firm's collection efforts.
  • Monitor trends in account activity to proactively spot "at risk" clients at an early stage. Oversee cleanup of unapplied cash and invoice discrepancies.
  • Co-lead firmwide collections pushes grounded in ICS analyses.

Stakeholder Engagement
  • Regularly (monthly) meet with assigned Billing Attorneys to review outstanding WIP and AR to ensure timely billings and collections
  • Work with Billing Attorneys, Section Chairs, Department Administrative Partners, and the Billing and Collections Committee to monitor and resolve delinquent accounts receivable issues.
  • Work closely with other accounting management team members to implement processes and policies that contribute to accurate revenue cycle accounting.
  • Serve as a resource on collections policies and best practices.

Team Leadership & Management
  • Supervise the work of the Accounts Receivable Coordinators to track the firm's ICS, follow up with attorneys and clients for payment questions, and escalate issues when needed.
  • Set performance goals, conduct coaching, and ensure high-quality service.
  • Foster a culture of accountability, collaboration, and continuous improvement.
  • Provide consistent accounts receivable training to the Coordinators.
  • Train new attorneys and secretaries on Collections Processes.
  • Establish and maintain an effective escalation process for severely delinquent and high-risk client accounts.
  • Provide support when necessary with the clean-up of unapplied receipts, trust transactions, short paid and overpaid invoices and charge backs.
  • Develop and/or maintain high level of functional job knowledge, including system operations.

Other Duties
  • Perform other responsibilities as assigned.

Reporting Relationship
  • The Collections Manager reports to the Director of Financial Operations
  • Direct Reports: Accounts Receivable Coordinators

Qualifications
Knowledge/Experience:
  • Must have 7+ years of progressive related experience in collecting accounts receivable or related experience
  • Law firm or professional services experience preferred
  • Solid understanding of best practices for collections and risk management principles

Skills:
  • Strong leadership, communication, and interpersonal skills.
  • Ability to influence and work with firm leadership.
  • High attention to detail and accuracy.
  • Advanced Excel and financial systems knowledge.
  • Effective oral and written communication skills, and problem-solving abilities.
  • Demonstrate a positive, proactive, and self-directed approach.
  • Proven demonstration of strong client-service skills.
  • Ability to research, analyzes, and synthesize information.
  • Ability to maintain effective working relationships with all levels of firm personnel in a team environment and across multiple offices.
  • Excellent planning and organizational skills.
  • Knowledge of billing systems and their report generation is important

Education:
Bachelor's degree in business or equivalent experience required
Physical Demands
This position requires constant communication and exchange of information with the Firm attorneys and other internal clients; and must be able to inspect and observe information on a computer screen at least 80% of the time. Often spends most of the day behind a desk interacting with lawyers and others via the phone or email. This position operates computers and other office productivity machines (e.g., fax machine, copier, printer, etc) on a regular basis.
Working Conditions
Office environment, Additional working hours to meet firm or client requirements are necessary as required.

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