2

Workforce Management Analyst Remote Jobs (NOW HIRING)

$143K - $187K/yr

Management and Program Analysis Series 0343 (opm.gov) Experience refers to paid and unpaid ... workforce. 3. The position to which you are applying MUST BE in the Local Commuting Area of the ...

Management Analyst

Washington, DC · Remote

$78K - $82K/yr

The Analyst will support agency leadership in various workforce knowledge management efforts such ... Remote Benefits: * 401(k) * 401(k) contribution * Dental insurance * Medical insurance * Life ...

Management Analyst

Washington, DC · On-site +1

$78K - $82K/yr

The Analyst will support agency leadership in various workforce knowledge management efforts such ... Remote Benefits: * 401(k) * 401(k) contribution * Dental insurance * Medical insurance * Life ...

Senior Program Management Analyst (REMOTE)

Chantilly, VA · Remote

$118K - $119K/yr

... Management Analyst with an active Top Secret Security clearance to support KITS and our government customer. The position is remote. This position is for a Future New Business Opportunity. We offer ...

Senior Program Management Analyst (REMOTE)

Chantilly, VA · Remote

$118K - $119K/yr

... Management Analyst with an active Top Secret Security clearance to support KITS and our government customer. The position is remote. This position is for a Future New Business Opportunity. We offer ...

You will build and operationalize scenario planning frameworks and "what if" analyses to assess ... a Remote position. "Remote" employees do not have a permanent corporate office workplace and ...

Help maintain accurate staffing records, schedule adjustments, and adherence documentation. * Assist with workforce-related reporting and trend analysis. * Participate in workforce management ...

Perform continual analysis of current performance (noting recent historical trends) and conduct ... channel remote agent workforce. * Maintain constant communication with Program Success teams to ...

Perform continual analysis of current performance (noting recent historical trends) and conduct ... channel remote agent workforce. * Maintain constant communication with Program Success teams to ...

Showing results 41-60

Workforce Management Analyst Remote information

See salary details

$38.5K

$97.6K

$172.5K

How much do workforce management analyst remote jobs pay per year?

As of Aug 6, 2026, the average yearly pay for workforce management analyst remote in the United States is $97,576.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $132,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a workforce management analyst, and why are they important?

To thrive as a Workforce Management Analyst (Remote), you need strong analytical skills, proficiency in data interpretation, and experience with workforce planning, often supported by a bachelor’s degree in business, mathematics, or a related field. Familiarity with workforce management software (like NICE, Verint, or Genesys), advanced Excel skills, and sometimes certification in workforce management are typically expected. Excellent communication, attention to detail, and problem-solving abilities are crucial soft skills for collaborating across teams and adapting to dynamic environments. These combined skills ensure accurate staffing forecasts, efficient operations, and optimal service levels in remote and distributed workforces.

How does a remote workforce management analyst typically collaborate with on-site teams and other departments?

As a remote Workforce Management Analyst, you will frequently interact with on-site teams and cross-functional departments through virtual meetings, real-time messaging platforms, and collaborative project management tools. Regular communication with operations, HR, and IT is essential to align on staffing forecasts, scheduling needs, and process improvements. Building strong virtual relationships and maintaining clear, timely updates are key to ensuring your analyses and recommendations are effectively understood and implemented across the organization.

What is a workforce management analyst?

A Workforce Management Analyst (Remote) is a professional who analyzes staffing needs, schedules, and workflow processes for organizations, typically from a remote location. They use data and forecasting tools to ensure the right number of employees are scheduled at the right times to meet business demands. Their responsibilities often include creating reports, monitoring performance metrics, and recommending improvements to optimize workforce efficiency. Working remotely, they collaborate with managers and teams using digital communication and workforce management software.

What is the difference between Workforce Management Analyst Remote vs Workforce Planning Analyst?

AspectWorkforce Management Analyst RemoteWorkforce Planning Analyst
Required CredentialsBachelor's in Business, Analytics, or related field; certifications like Workforce Management CertificationBachelor's in Business, Data Analytics, or related; often similar certifications
Work EnvironmentRemote, collaborative with teams via digital toolsTypically office-based or hybrid, depending on company
Employer & Industry UsageCommon in call centers, retail, healthcare, and tech companiesUsed in similar industries for strategic planning and forecasting
Search & Comparison IntentOften compared for remote roles with planning rolesRelated but more focused on long-term planning

The main difference is that Workforce Management Analysts focus on optimizing staffing and scheduling in a remote environment, while Workforce Planning Analysts concentrate on strategic workforce forecasting and planning, often in a more traditional or hybrid setting. Both roles require similar skills and certifications but differ in scope and work environment.

More about Workforce Management Analyst Remote jobs
What cities are hiring for Workforce Management Analyst Remote jobs? Cities with the most Workforce Management Analyst Remote job openings:
What are the most commonly searched types of Workforce Management Analyst jobs? The most popular types of Workforce Management Analyst jobs are:
What states have the most Workforce Management Analyst Remote jobs? States with the most job openings for Workforce Management Analyst Remote jobs include:
What job categories do people searching Workforce Management Analyst Remote jobs look for? The top searched job categories for Workforce Management Analyst Remote jobs are:
Infographic showing various Workforce Management Analyst Remote job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $97,576 per year, or $46.9 per hour.

$143K - $187K/yr

Full-time

Posted 14 days ago


Job description

Summary
This position is located in the Small Business Administration, Office of Disaster Recovery and Resilience - HQ in Washington, DC. Employee will serve as a workforce analyst to identify trends, project staffing needs, identify skill gaps, and recommend improvements that right size the workforce, forecast resource requirements, and optimize organizational structure in meeting mission requirements.
Learn more about this agency
Duties
Help
As a Workforce Planning Analyst at theGS- 0343-14, some of your typical work assignments may include:
  • Develops and implements enterprise workforce planning strategies that support current and future mission requirements, workforce readiness, and disaster operations.
  • Evaluates workforce trends and recommends strategies to improve workforce readiness, organizational performance, and mission capability.
  • Reviews proposed reorganizations, staffing initiatives, and workforce realignments to determine operational impact and resource requirements.
  • Serves as the principal advisor on organizational design, workforce structure, staffing allocation, and position management.
  • Develops recurring executive reports, workforce dashboards, and performance metrics supporting organizational decision making.

Requirements
Help
Conditions of employment
  • You must be a U.S. Citizen
  • You must successfully complete a background investigation.
  • This is not a bargaining unit position.
  • You may be required to complete a one-year probationary period.

Qualifications
Federal status applicants must meet both Time-In-Grade AND experience requirements by the closing date of this announcement. However, if you have separated from the Federal Government for at least 52 weeks, you are not subject to the Time-in-Grade requirement.
TIME-IN-GRADE
: If you are a current career or career-conditional federal employee applying for promotion under Merit Promotion you must have completed a minimum of 52 weeks in positions at the next level lower than the position being filled.
Experience: To receive credit, you must indicate the month and year as well as the average hours worked per week for each employer. Average work hours must be stated on the resume to quantify each period of work experience or that experience will not be credited toward meeting the specialized experience requirement. You must address the specific specialized experience required for the grade level of this position on your resume or application or you will be rated "Ineligible" for that grade level.
For GS-14 To qualify you must have at least 1 full year (52 weeks) of specialized experience equivalent in difficulty and complexity to the GS-13 level in the Federal service that has equipped you with the knowledge, skill, and abilities to perform successfully in this position. This
experience may have been gained in a Federal or non-Federal service position. This specialized experience must demonstrate the following:
Applicants must have one year of specialized experience equivalent to at least the next lower grade level that demonstrates experience leading strategic workforce planning, organizational analysis, and enterprise-level program evaluation efforts supporting executive leadership.
  • Experience in leading strategic workforce planning including; staffing strategies, hiring authorities, regulations, workforce flexibilities, organizational effectiveness, and workforce management practices; and
  • Independently plan, develop and carry out workforce planning studies, manpower analyses, organizational assessments, workforce readiness reviews, and workforce management initiatives; and
  • Designing, implementing, or maintaining analytical models, performance frameworks, methodologies, or standards used to support executive decision-making, organizational planning, or risk-based program management; and
  • Analyze and evaluate workforce management processes and develop procedures to systematize workforce operations and strengthen workforce accountability.

These qualifications must be clearly referenced in your resume.
Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.
Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications web site:
Management and Program Analysis Series 0343 (opm.gov)
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
All qualification requirements must be met by 11:59 pm (Eastern Time) on 08/06/2026.
Education
Education may not be substituted for experience for this position.
Additional information
Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments
Career and InterAgency Career Transition Assistance Programs: Are programs that applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed.
Career Transition Assistance Plan (CTAP) is a program that helps "surplus" or "displaced" federal employees improve their chances of finding a new job in their current agency (intra-agency, i.e. SBA employees only).
Inter-Agency Career Transition Assistance (ICTAP) is a program that helps "surplus" or "displaced" federal employees improve their chances of finding a new job at another agency (inter-agency; i.e. not applying to their current or former agency).
You are eligible for CTAP/ICTAP if:
1. You are a current federal employee who meets the definition of a "surplus" or "displaced" employee meaning you have received official notice that your job is no longer needed or that you will lose your job by Reduction-in-Force (RIF).
2. Your agency, or the agency to which you are applying, is accepting applications from within or outside of the permanent workforce.
3. The position to which you are applying MUST BE in the Local Commuting Area of the position of record from which you are being displaced.
4. You meet the qualifications and other requirements of the job for which you are applying. This includes being rated as well-qualified for the position (score of 85 or better based on your responses to the competencies and associated questions listed within the assessment)..
Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.