ZipRecruiter

Log In

2

Workforce Management Analyst Remote Jobs (NOW HIRING)

Health Link

Remote Workforce Manager

Walnut Creek, CA · Remote

$31 - $37/hr

... analytical, communication, customer-service, and follow-through skills. * Proficiency with ... Workforce management, staffing, call center, or operations management experience. * Experience with ...

Health Link

Remote Workforce Manager

Walnut Creek, CA · Remote

$31 - $37/hr

... analytical, communication, customer-service, and follow-through skills. * Proficiency with ... Workforce management, staffing, call center, or operations management experience. * Experience with ...

Aura

Director, Workforce Management

$120K - $140K/yr

Leverage data analytics and workforce tools to enhance reporting, drive operational improvements ... This position is remote, but candidates must be US-based. #LI-Remote

Mondo

Tech Ops Analyst

Scottsdale, AZ · Remote

$35 - $44/hr

Remote (PST only) Start Date: ASAP Duration: Contract through end of November 2026, with strong ... Job Summary Support workforce management administration, including tracking headcount, contractor ...

Curana Health, Inc.

Workforce Business Analyst I

$50K - $65K/yr

This role combines workforce management, operational analytics, telephony support, and contact center optimization to help drive efficient operations and high-quality service delivery. The Workforce ...

Curana Health, Inc.

Workforce Business Analyst I

This role combines workforce management, operational analytics, telephony support, and contact center optimization to help drive efficient operations and high-quality service delivery. The Workforce ...

Paylocity

Director Workforce Management Ops

Fully Remote (U.S. Only): This is a fully remote position, allowing you to work from home or ... This role provides direction and oversight for a group of analysts responsible for daily operations ...

Vail Resorts

Director, Workforce Management

Broomfield, CO · Remote

$125K - $150K/yr

The Workforce Management Director leads labor planning, labor standards, workforce analytics, and workforce management programs that enable the organization to deploy resources effectively while ...

Humana

Senior Workforce Management Professional

... remote anywhere in the US. As the Senior Workforce Management Professional, you will apply and integrate advanced and predictive analysis, people metrics and reporting to develop strategic and ...

previous page

Showing results 41-60

All Jobsremote JobsBusiness JobsHuman Resources JobsHuman Resources Analyst JobsWorkforce Management Analyst Remote Jobs

Workforce Management Analyst Remote information

See salary details

$38.5K

$97.6K

$172.5K

How much do workforce management analyst remote jobs pay per year?

As of Sep 3, 2026, the average yearly pay for workforce management analyst remote in the United States is $97,576.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $132,500.00 per year, depending on experience, location, and employer.

What is a workforce management analyst?

A Workforce Management Analyst (Remote) is a professional who analyzes staffing needs, schedules, and workflow processes for organizations, typically from a remote location. They use data and forecasting tools to ensure the right number of employees are scheduled at the right times to meet business demands. Their responsibilities often include creating reports, monitoring performance metrics, and recommending improvements to optimize workforce efficiency. Working remotely, they collaborate with managers and teams using digital communication and workforce management software.

How does a remote workforce management analyst typically collaborate with on-site teams and other departments?

As a remote Workforce Management Analyst, you will frequently interact with on-site teams and cross-functional departments through virtual meetings, real-time messaging platforms, and collaborative project management tools. Regular communication with operations, HR, and IT is essential to align on staffing forecasts, scheduling needs, and process improvements. Building strong virtual relationships and maintaining clear, timely updates are key to ensuring your analyses and recommendations are effectively understood and implemented across the organization.

What are the key skills and qualifications needed to thrive as a workforce management analyst, and why are they important?

To thrive as a Workforce Management Analyst (Remote), you need strong analytical skills, proficiency in data interpretation, and experience with workforce planning, often supported by a bachelor’s degree in business, mathematics, or a related field. Familiarity with workforce management software (like NICE, Verint, or Genesys), advanced Excel skills, and sometimes certification in workforce management are typically expected. Excellent communication, attention to detail, and problem-solving abilities are crucial soft skills for collaborating across teams and adapting to dynamic environments. These combined skills ensure accurate staffing forecasts, efficient operations, and optimal service levels in remote and distributed workforces.

What is the difference between Workforce Management Analyst Remote vs Workforce Planning Analyst?

AspectWorkforce Management Analyst RemoteWorkforce Planning Analyst
Required CredentialsBachelor's in Business, Analytics, or related field; certifications like Workforce Management CertificationBachelor's in Business, Data Analytics, or related; often similar certifications
Work EnvironmentRemote, collaborative with teams via digital toolsTypically office-based or hybrid, depending on company
Employer & Industry UsageCommon in call centers, retail, healthcare, and tech companiesUsed in similar industries for strategic planning and forecasting
Search & Comparison IntentOften compared for remote roles with planning rolesRelated but more focused on long-term planning

The main difference is that Workforce Management Analysts focus on optimizing staffing and scheduling in a remote environment, while Workforce Planning Analysts concentrate on strategic workforce forecasting and planning, often in a more traditional or hybrid setting. Both roles require similar skills and certifications but differ in scope and work environment.

More about Workforce Management Analyst Remote jobs

What cities are hiring for Workforce Management Analyst Remote jobs?

Cities with the most Workforce Management Analyst Remote job openings:

What are the most commonly searched types of Workforce Management Analyst jobs?

The most popular types of Workforce Management Analyst jobs are:

What states have the most Workforce Management Analyst Remote jobs?

States with the most job openings for Workforce Management Analyst Remote jobs include:

What job categories do people searching Workforce Management Analyst Remote jobs look for?

The top searched job categories for Workforce Management Analyst Remote jobs are:

Workforce Management Analyst Remote jobs near you
Infographic showing various Workforce Management Analyst Remote job openings in the United States as of August 2026, with employment types broken down into 91% Full Time, and 9% Contract. Highlights an 100% Remote job distribution, with an average salary of $97,576 per year, or $46.9 per hour.

Global Workforce Planning & Transformation

Chime Financial, Inc

Remote

Full-time

Posted 20 days ago

Job description

About the role

We're hiring for a Senior Manager, Global Workforce Planning & Transformation to help scale and optimize workforce planning across our global Customer Operations organization. Delivering exceptional member experiences requires having the right people in the right place at the right time, and this role sits at the center of making that happen.

As our Senior Manager, Global Workforce Management, you'll lead a team responsible for forecasting, capacity planning, scheduling, and workforce optimization for an operation supporting more than 4,000 agents globally. You'll partner closely with Operations, Finance, Vendor Management, Analytics, and Technology teams to improve operational performance while helping shape the future of workforce management through AI, automation, and continuous innovation.

The base salary offered for this role and level of experience will begin at $170,000.00 and up to $235,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to
  • Lead forecasting, capacity planning, scheduling, and workforce optimization activities across a large-scale global customer operations organization supporting more than 4,000 agents.
  • Develop staffing plans that align member demand, service level objectives, employee experience, and financial goals.
  • Partner with Operations, Finance, Vendor Management, and Analytics teams to ensure workforce strategies support business priorities and long-term growth.
  • Monitor workforce performance, identify emerging risks and opportunities, and recommend staffing adjustments that improve operational outcomes.
  • Establish and enhance processes that improve forecast accuracy, staffing efficiency, schedule effectiveness, and workforce performance.
  • Champion AI, automation, and emerging workforce technologies to improve scalability, forecasting precision, and operational decision-making.
  • Manage, coach, and develop a high-performing workforce management team while fostering a culture of accountability, collaboration, inclusion, and continuous improvement.
To thrive in this role, you have
  • 7+ years of workforce management experience supporting large-scale customer operations environments.
  • 3+ years of people leadership experience with a demonstrated track record of coaching, developing, and retaining high-performing teams.
  • Deep expertise in forecasting, capacity planning, scheduling, real-time management, and workforce analytics that drive measurable business outcomes.
  • Experience supporting complex operations with thousands of agents across multiple geographies, channels, and outsourced vendor partners.
  • Strong analytical skills and experience translating workforce data into actionable recommendations for operational and executive stakeholders.
  • Experience driving process improvements, operational efficiencies, and cross-functional initiatives that improve service delivery and business performance.
  • Passion for leveraging AI, automation, predictive analytics, and workforce technologies to modernize workforce management practices and improve decision-making.

#LI-Remote #LI-AM1

Apply