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Sr Analyst Workforce Management Jobs (NOW HIRING)

... to workforce management. KEY RESPONSIBILITIES Real-Time Intraday 1- Produce Weekly Schedules with critical planning and analysis of all schedule metrics for all applicable teams under WFM ...

... to workforce management. KEY RESPONSIBILITIES Real-Time Intraday 1- Produce Weekly Schedules with critical planning and analysis of all schedule metrics for all applicable teams under WFM ...

... to workforce management. KEY RESPONSIBILITIES Real-Time Intraday 1- Produce Weekly Schedules with critical planning and analysis of all schedule metrics for all applicable teams under WFM ...

... to workforce management. KEY RESPONSIBILITIES Real-Time Intraday 1- Produce Weekly Schedules with critical planning and analysis of all schedule metrics for all applicable teams under WFM ...

... to workforce management. KEY RESPONSIBILITIES Real-Time Intraday 1- Produce Weekly Schedules with critical planning and analysis of all schedule metrics for all applicable teams under WFM ...

... to workforce management. KEY RESPONSIBILITIES Real-Time Intraday 1- Produce Weekly Schedules with critical planning and analysis of all schedule metrics for all applicable teams under WFM ...

... to workforce management. KEY RESPONSIBILITIES Real-Time Intraday 1- Produce Weekly Schedules with critical planning and analysis of all schedule metrics for all applicable teams under WFM ...

... to workforce management. KEY RESPONSIBILITIES Real-Time Intraday 1- Produce Weekly Schedules with critical planning and analysis of all schedule metrics for all applicable teams under WFM ...

... to workforce management. KEY RESPONSIBILITIES Real-Time Intraday 1- Produce Weekly Schedules with critical planning and analysis of all schedule metrics for all applicable teams under WFM ...

... to workforce management. KEY RESPONSIBILITIES Real-Time Intraday 1- Produce Weekly Schedules with critical planning and analysis of all schedule metrics for all applicable teams under WFM ...

... to workforce management. KEY RESPONSIBILITIES Real-Time Intraday 1- Produce Weekly Schedules with critical planning and analysis of all schedule metrics for all applicable teams under WFM ...

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Sr Analyst Workforce Management information

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$48.5K

$102.5K

$130.5K

How much do sr analyst workforce management jobs pay per year?

As of Jul 11, 2026, the average yearly pay for sr analyst workforce management in the United States is $102,527.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What does a senior workforce analyst do?

A senior workforce analyst is responsible for analyzing staffing data, forecasting workforce needs, and developing strategies to optimize employee productivity and scheduling. They use tools like Excel and workforce management software to monitor performance metrics and support decision-making for staffing levels and resource allocation.

What does a workforce management analyst do?

A workforce management analyst is responsible for analyzing staffing needs, forecasting workload, and developing schedules to ensure optimal employee coverage. They use tools like workforce management software and data analysis skills to improve operational efficiency and meet service level goals.

What is the WFM salary?

The salary for a Senior Workforce Management Analyst typically ranges from $60,000 to $90,000 annually, depending on experience, location, and company size. WFM analysts often require skills in data analysis, scheduling tools, and forecasting, which can influence compensation levels.

Is a WFM analyst a good career?

A Workforce Management (WFM) analyst is a valuable role focused on optimizing staffing, scheduling, and resource allocation using tools like Excel and WFM software. It offers opportunities for career growth, analytical skill development, and work in industries such as customer service and call centers. The role typically requires strong data analysis skills and attention to detail.

What is the difference between Sr Analyst Workforce Management vs Workforce Analyst?

AspectSr Analyst Workforce ManagementWorkforce Analyst
Required CredentialsBachelor's degree, experience in workforce planning, proficiency in workforce management toolsBachelor's degree, data analysis skills, familiarity with scheduling software
Work EnvironmentCorporate offices, call centers, or service centersCall centers, customer service departments, or operations teams
Employer & Industry UsageUsed in industries like telecommunications, finance, and retail for strategic planningCommonly found in customer service and contact center industries

The main difference is that Sr Analyst Workforce Management typically involves strategic planning, advanced analytics, and leadership responsibilities, while Workforce Analysts focus on data collection, scheduling, and operational support. Both roles require analytical skills and familiarity with workforce management tools, but the senior analyst position usually demands more experience and a broader scope of responsibilities.

What cities are hiring for Sr Analyst Workforce Management jobs? Cities with the most Sr Analyst Workforce Management job openings:
What states have the most Sr Analyst Workforce Management jobs? States with the most job openings for Sr Analyst Workforce Management jobs include:
What job categories do people searching Sr Analyst Workforce Management jobs look for? The top searched job categories for Sr Analyst Workforce Management jobs are:
Infographic showing various Sr Analyst Workforce Management job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 86% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $102,527 per year, or $49.3 per hour.
Sr Analyst Workforce Management

Sr Analyst Workforce Management

Advantage Solutions

Saint Louis, MO • On-site

$100K/yr

Other

Re-posted 29 days ago


Advantage Solutions rating

6.7

Company rating: 6.7 out of 10

Based on 147 frontline employees who took The Breakroom Quiz

32nd of 48 rated marketing agency


Job description

Sr Analyst Workforce Management
Job Locations US-MO-St. Louis
Primary Posting Location : City St. Louis Primary Posting Location : State/Province MO Primary Posting Location : Postal Code 63100 Primary Posting Location : Country US Requisition ID 2026-439642 Position Type Full Time Category Professional: (IT, Finance, Legal, HR, Talent Acquisition, Administrative, Customer Service) Minimum USD $77,500.00/Yr. Maximum USD $100,800.00/Yr.
Summary

Sr Analyst Workforce Management

The Sr Analyst Workforce Management will drive the development and implementation of advanced analytics solutions for our 55,000-person frontline workforce. This role bridges traditional workforce analytics with modern data science approaches, leading complex analytical projects and innovating data systems, products, and processes. The ideal candidate will combine strong technical skills with business acumen to deliver impactful solutions that optimize workforce operations and enhance employee experience.

Job Will Remain Open Until Filled

Responsibilities

The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Responsibilities

    Analytical tool development and updating
  • Design and implement advanced analytics solutions, including predictive models and workforce forecasting and optimization
  • Lead complex analytical projects from problem definition through deployment and automation
  • Create scalable analytical frameworks and repeatable methodologies across the workforce lifecycle and throughout Workforce Operations functions
  • Partner with business stakeholders to identify, prioritize, and deliver on analytics opportunities
  • Support and/or lead the design, development, and revision of Power BI dashboards
  • Data science to explore, experiment, and deploy innovative data, metrics, and model solutions
  • Manage and support daily, weekly, and ad hoc analytic and reporting solutions

Supervisory Responsibilities
Direct Reports
This position does not have supervisory responsibilities for direct reports
Indirect Reports
Does not have direct reports, but may delegate work of others and provide guidance, direction, and mentoring to indirect reports.

Travel

Some travel will be required, estimated up to 30%.

Minimum Qualifications
Education Level: Bachelor's degree
Area of Experience: Business, Human Resources, or related field or equivalent experience required
Experience Requirements:

8+ years of experience in data analytics, reporting, or business insights; including 2+ years applying data science

Strong programming skills (SQL, Python, R), including experience with ML libraries
Expertise in data manipulation at scale
Advanced proficiency in data mining (e.g., Databricks) and BI tools (preferably Power BI)
Experience with workforce analytics and planning
Track record of delivering end-to-end analytics projects

Data Engineering: ETL processes, data pipeline development, data quality frameworks

Knowledge, Skills, and Abilities

  • Machine Learning: Experience building and deploying supervised learning models and leveraging generative models
  • Statistical Analysis: Advanced statistical methods, hypothesis testing, experimental design
  • Programming: Python/R proficiency, including visualization libraries
  • BI Development: Complex Power BI development, including DAX and data modeling
  • Data Engineering: ETL processes, data pipeline development, data quality frameworks
  • Workforce operations and reporting, analytics, planning, optimization
  • Analytics Problem Solving: Ability to translate business problems into analytical solutions
  • Stakeholder Management: Strong communication and influence skills

Environmental & Physical Requirements

Office / Sedentary Requirements

Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the abilty to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 10lbs.

Additional Information Regarding Job Duties and Job Descriptions
Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Important Information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

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