The Workforce Management Analyst will report to the Manager, Workforce Management and support the ... Senior Leadership and work with Store Ops Communications Team to assign tasks, communicate ...
The Workforce Management Analyst will report to the Manager, Workforce Management and support the ... Senior Leadership and work with Store Ops Communications Team to assign tasks, communicate ...
Sr. Analyst - Workforce Analytics
Plano, TX · On-site
$82K - $108K/yr
An International company, located in Plano, TX, is seeking a Sr. Analyst - Workforce Analytics, for ... Reporting to the Manager of Talent Analytics Consulting, this individual will play a role in the ...
Sr. Analyst - Workforce Analytics
Plano, TX · On-site
$82K - $108K/yr
An International company, located in Plano, TX, is seeking a Sr. Analyst - Workforce Analytics, for ... Reporting to the Manager of Talent Analytics Consulting, this individual will play a role in the ...
Sr. Analyst - Workforce Analytics
Plano, TX · On-site
$82K - $108K/yr
An International company, located in Plano, TX, is seeking a Sr. Analyst - Workforce Analytics, for ... Reporting to the Manager of Talent Analytics Consulting, this individual will play a role in the ...
Sr. Analyst - Workforce Analytics
Plano, TX · On-site
$82K - $108K/yr
An International company, located in Plano, TX, is seeking a Sr. Analyst - Workforce Analytics, for ... Reporting to the Manager of Talent Analytics Consulting, this individual will play a role in the ...
The Workforce Management Analyst will report to the Manager, Workforce Management and support the ... Senior Leadership and work with Store Ops Communications Team to assign tasks, communicate ...
The Workforce Management Analyst will report to the Manager, Workforce Management and support the ... Senior Leadership and work with Store Ops Communications Team to assign tasks, communicate ...
Sr. Analyst - Workforce Analytics
Plano, TX · Hybrid
$40 - $50/hr
Sr. Analyst - Workforce Analytics Location: Plano, TX Remote/On-site/Hybrid: Hybrid (minimum two ... Superior project management skills * Naturally inquisitive and driven to pursue answers and ...
Quick apply
Sr. Analyst - Workforce Analytics
Plano, TX · Hybrid
$40 - $50/hr
Sr. Analyst - Workforce Analytics Location: Plano, TX Remote/On-site/Hybrid: Hybrid (minimum two ... Superior project management skills * Naturally inquisitive and driven to pursue answers and ...
Sr. Business Analyst - Workforce Management & HCM
Bradenton, FL · On-site
$83K - $108K/yr
The primary responsibility of the Senior Business Analyst - Workforce Management & HCM is configuration, support, optimization, and continuous improvement of the Bealls Workforce Management and ...
Sr. Business Analyst - Workforce Management & HCM
Bradenton, FL · On-site
$83K - $108K/yr
The primary responsibility of the Senior Business Analyst - Workforce Management & HCM is configuration, support, optimization, and continuous improvement of the Bealls Workforce Management and ...
Sr. Analyst - Workforce Analytics
Plano, TX · On-site
$40 - $50/hr
Sr. Analyst - Workforce Analytics Location: Plano, TX Remote/On-site/Hybrid: Hybrid (minimum two ... Superior project management skills * Naturally inquisitive and driven to pursue answers and ...
Sr. Analyst - Workforce Analytics
Plano, TX · On-site
$40 - $50/hr
Sr. Analyst - Workforce Analytics Location: Plano, TX Remote/On-site/Hybrid: Hybrid (minimum two ... Superior project management skills * Naturally inquisitive and driven to pursue answers and ...
Sr. Analyst - Workforce Analytics
Plano, TX · Hybrid
$82K - $108K/yr
Sr. Analyst - Workforce Analytics Location: Plano, TX Remote/On-site/Hybrid: Hybrid (minimum two ... Superior project management skills * Naturally inquisitive and driven to pursue answers and ...
Sr. Analyst - Workforce Analytics
Plano, TX · Hybrid
$82K - $108K/yr
Sr. Analyst - Workforce Analytics Location: Plano, TX Remote/On-site/Hybrid: Hybrid (minimum two ... Superior project management skills * Naturally inquisitive and driven to pursue answers and ...
Sr. Analyst - Workforce Analytics
Plano, TX · Hybrid
$82K - $108K/yr
Sr. Analyst - Workforce Analytics Location: Plano, TX Remote/On-site/Hybrid: Hybrid (minimum two ... Superior project management skills * Naturally inquisitive and driven to pursue answers and ...
Sr. Analyst - Workforce Analytics
Plano, TX · Hybrid
$82K - $108K/yr
Sr. Analyst - Workforce Analytics Location: Plano, TX Remote/On-site/Hybrid: Hybrid (minimum two ... Superior project management skills * Naturally inquisitive and driven to pursue answers and ...
Sr. Business Analyst, Workforce Planning (Starlink)
Redmond, WA · On-site +1
$110K - $145K/yr
SR. BUSINESS ANALYST , WORKFORCE PLANNING (STARLINK) In our quest to provide high-speed broadband ... In this role, you will manage key components of forecasting, staffing models, and scheduling for ...
Sr. Business Analyst, Workforce Planning (Starlink)
Redmond, WA · On-site +1
$110K - $145K/yr
SR. BUSINESS ANALYST , WORKFORCE PLANNING (STARLINK) In our quest to provide high-speed broadband ... In this role, you will manage key components of forecasting, staffing models, and scheduling for ...
Sr. Business Analyst, Workforce Planning (Starlink)
Bastrop, TX · Hybrid
$92K - $118K/yr
SR. BUSINESS ANALYST , WORKFORCE PLANNING (STARLINK) In our quest to provide high-speed broadband ... In this role, you will manage key components of forecasting, staffing models, and scheduling for ...
Sr. Business Analyst, Workforce Planning (Starlink)
Bastrop, TX · Hybrid
$92K - $118K/yr
SR. BUSINESS ANALYST , WORKFORCE PLANNING (STARLINK) In our quest to provide high-speed broadband ... In this role, you will manage key components of forecasting, staffing models, and scheduling for ...
Sr. Business Analyst, Workforce Planning (Starlink)
Redmond, WA · On-site
$110K - $145K/yr
... Sr. Analyst of Workforce Management to join our Starlink Customer Support team ... In this role, you will manage key components of forecasting, staffing models, and scheduling for ...
Sr. Business Analyst, Workforce Planning (Starlink)
Redmond, WA · On-site
$110K - $145K/yr
... Sr. Analyst of Workforce Management to join our Starlink Customer Support team ... In this role, you will manage key components of forecasting, staffing models, and scheduling for ...
Planning Analyst, Workforce Management
Phoenix, AZ · On-site
$100K - $115K/yr
... Analyst to partner closely with our operations and agent teams. You will be workforce management ... Team Lead & Senior Manager consulting: Be the trusted advisor to the people managing agents. Help ...
Planning Analyst, Workforce Management
Phoenix, AZ · On-site
$100K - $115K/yr
... Analyst to partner closely with our operations and agent teams. You will be workforce management ... Team Lead & Senior Manager consulting: Be the trusted advisor to the people managing agents. Help ...
The primary purpose of this position is to deliver technical and analytical support of the Workforce Management systems to ensure our team members are paid accurately and timely each week. This ...
The primary purpose of this position is to deliver technical and analytical support of the Workforce Management systems to ensure our team members are paid accurately and timely each week. This ...
Sr. Analyst, Time and Attendance (UKG Dimensions)
New York, NY · On-site +1
$96K - $127K/yr
The Role The Sr. Analyst, Workforce Management Systems owns the strategy, governance, and optimization of the UKG Dimensions platform. This role leads the configuration and continuous improvement of ...
Sr. Analyst, Time and Attendance (UKG Dimensions)
New York, NY · On-site +1
$96K - $127K/yr
The Role The Sr. Analyst, Workforce Management Systems owns the strategy, governance, and optimization of the UKG Dimensions platform. This role leads the configuration and continuous improvement of ...
The primary purpose of this position is to deliver technical and analytical support of the Workforce Management systems to ensure our team members are paid accurately and timely each week. This ...
The primary purpose of this position is to deliver technical and analytical support of the Workforce Management systems to ensure our team members are paid accurately and timely each week. This ...
The primary purpose of this position is to deliver technical and analytical support of the Workforce Management systems to ensure our team members are paid accurately and timely each week. This ...
The primary purpose of this position is to deliver technical and analytical support of the Workforce Management systems to ensure our team members are paid accurately and timely each week. This ...
Be Seen First
Workforce Management Analyst
Altamonte Springs, FL · On-site
$28/hr
The Workforce Management Analyst works to improve workforce management effectiveness by scheduling ... Work with Member Solution Center Director and senior management to accurately forecast call volumes ...
Quick apply
Be Seen First
Workforce Management Analyst
Altamonte Springs, FL · On-site
$28/hr
The Workforce Management Analyst works to improve workforce management effectiveness by scheduling ... Work with Member Solution Center Director and senior management to accurately forecast call volumes ...
Workforce Management Technical Analyst
Anaheim, CA · On-site
$68K - $85K/yr
Job Overview The Technical Analyst, Workforce Management, helps provide a seamless and consistent customer service interaction experience. The analyst monitors metrics to improve key performance ...
Workforce Management Technical Analyst
Anaheim, CA · On-site
$68K - $85K/yr
Job Overview The Technical Analyst, Workforce Management, helps provide a seamless and consistent customer service interaction experience. The analyst monitors metrics to improve key performance ...
... workforce management experience • 2+ years of previous experience working in real-time adherence, forecasting, monitoring and analysis of customer contacts in a real-time contact center environment ...
... workforce management experience • 2+ years of previous experience working in real-time adherence, forecasting, monitoring and analysis of customer contacts in a real-time contact center environment ...
Sr Analyst Workforce Management information
See salary details
$48.5K - $56K
0% of jobs
$56K - $63.4K
2% of jobs
$63.4K - $70.9K
3% of jobs
$70.9K - $78.3K
6% of jobs
$78.3K - $85.8K
9% of jobs
$89.5K is the 25th percentile. Wages below this are outliers.
$85.8K - $93.2K
10% of jobs
$93.2K - $100.7K
13% of jobs
The median wage is $106.5K / yr.
$100.7K - $108.1K
10% of jobs
$108.1K - $115.6K
11% of jobs
$118.4K is the 75th percentile. Wages above this are outliers.
$115.6K - $123K
33% of jobs
$123K - $130.5K
4% of jobs
$48.5K
$102.5K
$130.5K
How much do sr analyst workforce management jobs pay per year?
What does a senior workforce analyst do?
What does a workforce management analyst do?
What is the WFM salary?
Is a WFM analyst a good career?
What is the difference between Sr Analyst Workforce Management vs Workforce Analyst?
| Aspect | Sr Analyst Workforce Management | Workforce Analyst |
|---|---|---|
| Required Credentials | Bachelor's degree, experience in workforce planning, proficiency in workforce management tools | Bachelor's degree, data analysis skills, familiarity with scheduling software |
| Work Environment | Corporate offices, call centers, or service centers | Call centers, customer service departments, or operations teams |
| Employer & Industry Usage | Used in industries like telecommunications, finance, and retail for strategic planning | Commonly found in customer service and contact center industries |
The main difference is that Sr Analyst Workforce Management typically involves strategic planning, advanced analytics, and leadership responsibilities, while Workforce Analysts focus on data collection, scheduling, and operational support. Both roles require analytical skills and familiarity with workforce management tools, but the senior analyst position usually demands more experience and a broader scope of responsibilities.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted yesterday
Dollar Tree rating
4.4
Based on 2,468 frontline employees who took The Breakroom Quiz
37th of 39 rated national retailers
Job description
The Workforce Management Analyst will report to the Manager, Workforce Management and support the day to day operations related to the Time and Attendance cycle for all Dollar Tree Stores, Store Support Center, Store Display Team and Store Operations related employees.
Key areas of focus can include reporting and analysis, maintenance of labor standards and schedule templates, labor compliance, store and field level budget allocations, business processes, training and documentation, system maintenance, data mining and analyses, issues management and resolution, business partnering with Field and IT Operations and special projects.
Principal Duties and Responsibilities - Primary responsibilities listed in order of importance
Subject matter expert (SME) and business liaison with IT and Legal for the WFM Suite.e of products including Work Force systems (Compass and Legion), Automated Labor Scheduling, Time and Attendance, and Work Force Analytics.
Responsible for process review, simplification and documentation, as well as, project management and implementation related to Store Payroll, Compass or Legion Time Keeping & Labor Scheduling, Wage Management, Staffing and Scheduling, Punch Guarding and all other store labor related systems and data.
Understand labor standards and various labor laws that impact the Company.
Ensure compliance related to scheduling, meal and rest breaks, penalty pay, labor regulations and other internal requirements.
Monitor wage and hour compliance and system utilization. Review minimum wage changes and other merit increases, pay ranges, staffing mix and other payroll impacting drivers.
Compile, analyze and provide detailed and summary reports for leadership to help leverage store related payroll expenses. Implement new payroll dashboards and reports as needed.
Responsible for generating and distributing key payroll reports on a weekly and monthly basis. This includes timely reconciliations of data to ensure accuracy of reporting, processing payroll budget
adjustments and chargebacks, preparing journal entries, account reconciliations and results commentary.
Prepare communications and training material to share with various levels in the Company from Stores to Senior Leadership and work with Store Ops Communications Team to assign tasks, communicate information and train as needed.
Maintain system data including interfaces, store hierarchy and key attribute tables, pay codes and pay code mapping, job titles, labor scheduling rule sets, etc. Identify root causes for system and business problems in order to provide business commentary and solutions. Work directly with IT related to troubleshoot data inconsistencies, errors and other technical issues. Responsible for solution design, development, testing and implementation of enhancements related to systems and processes. Support overall Store Simplification and other Systems Integration. Other duties as assigned
Minimum Requirements/Qualifications - Summary of knowledge, experience and education required.
Education: Bachelor's Degree in Business Administration, Accounting or similar field
Work Experience: 3-5 years retail operations experience preferred. Developing and delivering small and mid-scale projects from development to delivery. Report development and instructional design experience. Excellent analytical and creative problem-solving skills with keen attention to detail.
Excellent listening and interpersonal skills; excellent written and oral communication skills are required.
Desired Qualifications - Desired but not required.
Job Related Skills: Highly self-motivated and directed, able to exercise independent decision making and taking action. Candidate must be deadline driven with demonstrated project management and organization skills. Previous experience with labor reporting, compliance and management. Retail operations experience preferred. Finance experience a plus.
Technical Skills: Advanced MS Excel, Strong MS Office suite (including PowerBI) required. Legion for Retail, MicroStrategy, SQL, and VBA preferred.
Start Rate =$70,000-$80,000based on experience plus10% bonus.
The company offers Health, Dental, & Vision, a flexible spending account, life and disability insurance benefits, a 401k plan, PTO, paid holidays annually, and an employee stock purchase plan.
Our success is a team effort -
when we reach our goals, you'll be eligible for a yearly bonus!
Your Perks and Benefits:
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
- Employee Assistance Program
- Retirement plans with matching contribution
- Employee Stock Purchase Program
- Educational Assistance
- Access to PerkSpot, an employee discount platform for goods and services
- And much more!
Who We Are:
At Dollar Tree, we make a difference in the lives of our customers every day by exceeding their expectations and delivering value - it's what our business is built on. Our associates play an important role in this commitment by embracing change and showing up for their teams and their communities.
We see an exciting path forward as our company continues to grow and transform - and we know that this path starts with you.
Join our team today and discover The Value of You.
Dollar Tree is an Equal Opportunity Employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.
Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment at Dollar Tree, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
Full time500 Volvo Parkway,Chesapeake,Virginia 23320Workforce ManagementDollar TreeWhat Dollar Tree employees say
Pay
Benefits
Hours and flexibility
Workplace
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About Dollar Tree
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With Dollar Tree and Family Dollar, we put value front and center for our customers. We do this by providing our customers with quality merchandise, amazing values, convenience, and a fun shopping experience. Whether you’re looking for the thrill of the hunt at Dollar Tree or shopping for your favorite brands at Family Dollar, you’re sure to find savings on a great selection of merchandise in our stores.
Industry
Retail
Company size
10,000+ Employees
Headquarters location
Chesapeake, VA, US