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Workforce Management Analyst Remote Jobs in Virginia

Sparks Group

Data Management Analyst

Herndon, VA · Remote

As the Data Management Analyst, you will be responsible for assisting in maintaining and updating ... is Fully Remote. We offer several comprehensive benefits package including health and life ...

Apex Systems

Workday Support Specialist

Hampton, VA · On-site +1

Job#: 2065873 HRMS Functional Support Analyst - Workday Empower HR through technology! We're ... Workforce Management, Benefits Administration, Payroll, Recruiting, or Absence Management. * Strong ...

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Workforce Management Analyst Remote information

What are the key skills and qualifications needed to thrive as a Workforce Management Analyst (Remote), and why are they important?

To thrive as a Workforce Management Analyst (Remote), you need strong analytical skills, proficiency in data interpretation, and experience with workforce planning, often supported by a bachelor’s degree in business, mathematics, or a related field. Familiarity with workforce management software (like NICE, Verint, or Genesys), advanced Excel skills, and sometimes certification in workforce management are typically expected. Excellent communication, attention to detail, and problem-solving abilities are crucial soft skills for collaborating across teams and adapting to dynamic environments. These combined skills ensure accurate staffing forecasts, efficient operations, and optimal service levels in remote and distributed workforces.

How does a remote Workforce Management Analyst typically collaborate with on-site teams and other departments?

As a remote Workforce Management Analyst, you will frequently interact with on-site teams and cross-functional departments through virtual meetings, real-time messaging platforms, and collaborative project management tools. Regular communication with operations, HR, and IT is essential to align on staffing forecasts, scheduling needs, and process improvements. Building strong virtual relationships and maintaining clear, timely updates are key to ensuring your analyses and recommendations are effectively understood and implemented across the organization.

What is a Workforce Management Analyst (Remote)?

A Workforce Management Analyst (Remote) is a professional who analyzes staffing needs, schedules, and workflow processes for organizations, typically from a remote location. They use data and forecasting tools to ensure the right number of employees are scheduled at the right times to meet business demands. Their responsibilities often include creating reports, monitoring performance metrics, and recommending improvements to optimize workforce efficiency. Working remotely, they collaborate with managers and teams using digital communication and workforce management software.

What is the difference between Workforce Management Analyst Remote vs Workforce Planning Analyst?

AspectWorkforce Management Analyst RemoteWorkforce Planning Analyst
Required CredentialsBachelor's in Business, Analytics, or related field; certifications like Workforce Management CertificationBachelor's in Business, Data Analytics, or related; often similar certifications
Work EnvironmentRemote, collaborative with teams via digital toolsTypically office-based or hybrid, depending on company
Employer & Industry UsageCommon in call centers, retail, healthcare, and tech companiesUsed in similar industries for strategic planning and forecasting
Search & Comparison IntentOften compared for remote roles with planning rolesRelated but more focused on long-term planning

The main difference is that Workforce Management Analysts focus on optimizing staffing and scheduling in a remote environment, while Workforce Planning Analysts concentrate on strategic workforce forecasting and planning, often in a more traditional or hybrid setting. Both roles require similar skills and certifications but differ in scope and work environment.

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Workforce Management Analyst Remote jobs near you
Business Analyst (Remote)

Business Analyst (Remote)

Network Runners, Inc.

Quantico, VA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Job description

Business Analyst (Remote)
Clearance: **Must have an Active SECRET Clearance**
Position Description:
Network Runners is seeking a highly qualified Business Analyst to support the Defense Counterintelligence and Security Agency (DCSA), Enterprise Performance Management (EPM) office. The Business Analyst will provide program and project management support services for IT-focused initiatives, governance activities, acquisition programs, and ServiceNow modernization efforts across the full project lifecycle.
Duties and Responsibilities:
  • Gather, analyze, and document business and functional requirements in support of DCSA enterprise initiatives.
  • Support strategic business management operations through process review, analysis, and improvement activities.
  • Develop and maintain business process documentation including workflows, procedures, SOPs, templates, and training materials.
  • Provide business process analysis and identify efficiencies to improve mission outcomes and operational effectiveness.
  • Support DoD Software Development Projects and Programs through requirements validation and stakeholder coordination.
  • Develop tools, templates, and performance metrics to support standardized, repeatable process improvements.
  • Support business intelligence analysis, reporting, and visualization for leadership decision-making.
  • Apply Six Sigma methodologies to support continuous process improvement initiatives.
  • Utilize Microsoft Office products, SharePoint, and ServiceNow to manage documentation, workflows, and task execution.
  • Facilitate knowledge-sharing sessions with stakeholders to identify risks, redundancies, and improvement opportunities.

Required/Desired Skills and Experience:
  • Bachelor's degree (or higher-level degree)
  • 5 years of demonstrated intermediate knowledge of gathering, analyzing, and documenting business and functional requirements
  • 5 years of experience in professional writing: Creating and completing process documentation, to include but not limited to training and instructional information, guidelines, workflows maps, processes and procedural documentation
  • 5 years' experience working on DoD programs
  • 5 years of intermediate knowledge of supporting DoD Software Development Project and Programs
  • 5 years of experience developing processes, tools, templates, developing and maintaining metrics
  • 5 years of demonstrated experience managing Six Sigma projects following the Define, Measure, Analyze, Improve and Control (DMAIC) cycle
  • Minimum 1-2 years demonstrated knowledge of utilizing ServiceNow

Type of Job: Full Time
Salary: Competitive Salary
Attractive Benefits Package: Medical, Dental, Vision, 401K, HSA/FSA, LTD/STD, PTO, Federal Holidays
Work location: Remote
Company Description:
Network Runners, Inc. is an Information Technology Solutions Company - providing innovative IT solutions and organizational support within the DOD and the Civil sector. Our largest presence is in the U.S. Army, U.S. Air Force,
U.S. Navy, DHS/USCG, DHS/S&T, USSTRATCOM etc., providing Information Technology and Organizational Support solutions. Today, NRI's experienced, and highly qualified team members are in nearly a dozen cities nationwide. We are recognized for our value, ingenuity, and mission focus. Headquartered in Sterling, Virginia, NRI is an established CMMI Maturity Level 3 and ISO 9001: 2015, ISO/IEC 20000-1:2011, ISO/IEC 27001:2013, ISO 14001 Certified Small Disadvantaged Woman Owned Small Business.
Network Runners, Inc. (NRI) is an equal opportunity employer. NRI prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, ethnic or national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. NRI conforms to the spirit as well as to the letter of all applicable laws and regulations.

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