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Workforce Management Analyst Jobs in Virginia (NOW HIRING)

HopeLink Behavioral Health

Workforce Analyst

Oakton, VA · On-site

$60K - $65K/yr

The Workforce Analyst supports the Crisis Services program by ensuring adequate staffing and ... Coordinate with Supervisors and the Workforce Manager to assess staffing impact and approve or ...

Diligent Solutions

Management Analyst

Ashburn, VA · On-site

The Management Analyst serves as a key member of the delivery team, responsible for coordinating ... Workforce Development and Industry Initiatives · Support workforce development strategies designed ...

Diligent Solutions

Management Analyst

Ashburn, VA

The Management Analyst serves as a key member of the delivery team, responsible for coordinating ... Workforce Development and Industry Initiatives · Support workforce development strategies designed ...

Diligent Solutions

Management Analyst

Ashburn, VA · On-site

The Management Analyst serves as a key member of the delivery team, responsible for coordinating ... Workforce Development and Industry Initiatives • Support workforce development strategies ...

City of Richmond, VA

Management Analyst

VA · On-site

$54K - $102K/yr

... our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled ... as a Management Analyst to support Quality Assurance for the Customer Service Division . This ...

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All JobsWorkforce Management Analyst JobsWorkforce Management Analyst Jobs in Virginia

Workforce Management Analyst information

See Virginia salary details

$38.2K

$96.7K

$171K

How much do workforce management analyst jobs pay per year?

As of Aug 3, 2026, the average yearly pay for workforce management analyst in Virginia is $96,739.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,500.00 and $131,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Workforce Management Analyst, and why are they important?

To thrive as a Workforce Management Analyst, you need strong analytical skills, experience in data analysis, and a background in business, mathematics, or a related field. Proficiency with workforce management software (e.g., NICE, Genesys, Verint), advanced Excel skills, and sometimes certification in workforce management are typically required. Exceptional problem-solving abilities, attention to detail, and effective communication help analysts interpret data and collaborate with stakeholders. These skills are essential for optimizing staffing, improving operational efficiency, and supporting data-driven decision-making in dynamic environments.

What is the role of a workforce analyst?

A workforce management analyst is responsible for analyzing staffing levels, scheduling, and productivity to optimize workforce efficiency. They use data analysis tools and forecasting techniques to ensure adequate staffing and improve operational performance.

Is a WFM analyst a good career?

A Workforce Management Analyst is a valuable role focused on optimizing staffing, scheduling, and resource allocation using tools like Excel and workforce management software. It offers opportunities for career growth, analytical skill development, and can lead to roles in operations or management within various industries.

What Is a Workforce Management Analyst?

A workplace management analyst observes a company to develop strategies to improve overall operations. As a workforce management analyst, your primary job duties include interviewing staff, observing the team in action, reading through company manuals, and collecting information related to company finances and spending. You then analyze this data and help the management team develop a plan to improve staff performance. The career requires at least a bachelor’s degree, usually in business or human resources. Additional qualifications include strong communication skills and experience with data analysis. Though some workplace management analysts work for a single organization, many work as consultants for a variety of companies.

What does a Workforce Management Analyst do?

A Workforce Management Analyst is responsible for analyzing staffing needs, forecasting workload, and ensuring that the right number of employees are scheduled to meet business demands. They use data analysis and various software tools to optimize employee schedules, monitor real-time operations, and recommend improvements for efficiency. Their work helps organizations maintain productivity, reduce labor costs, and improve customer service by ensuring adequate coverage during peak times.

What is the difference between Workforce Management Analyst vs Workforce Planning Analyst?

AspectWorkforce Management AnalystWorkforce Planning Analyst
Primary FocusOptimizing staffing, scheduling, and real-time workforce operationsStrategic forecasting and long-term staffing plans
Skills & CertificationsData analysis, scheduling tools, communication skillsData analysis, forecasting, industry knowledge
Work EnvironmentContact centers, customer service, operationsCorporate planning, HR, operations departments
Common UsageUsed in call centers, retail, healthcareUsed in large organizations, consulting firms

While both roles involve workforce data analysis, the Workforce Management Analyst focuses on daily staffing and scheduling, ensuring operational efficiency. The Workforce Planning Analyst emphasizes strategic forecasting and long-term staffing strategies. Both roles require analytical skills and industry knowledge but serve different organizational needs.

How does a Workforce Management Analyst typically collaborate with operations and HR teams to optimize staffing levels?

A Workforce Management Analyst works closely with both operations and HR teams to ensure staffing aligns with business needs. They analyze historical data and forecast demand, then communicate recommendations to operations managers for scheduling adjustments. Regular meetings with HR help address hiring needs or skills gaps, and analysts often provide actionable insights to both departments to enhance efficiency. This collaboration ensures the right number of staff are available at the right times, improving overall productivity and employee satisfaction.

How to become a WFM analyst?

To become a Workforce Management (WFM) analyst, candidates typically need a bachelor's degree in business, operations, or a related field. Relevant skills include data analysis, proficiency with WFM software, and understanding of scheduling and forecasting. Gaining experience through internships or entry-level roles in operations or analytics can also be beneficial.

What is the salary of WFM analyst in Amazon?

The salary of a Workforce Management (WFM) Analyst at Amazon typically ranges from $50,000 to $80,000 per year, depending on experience, location, and level. Entry-level analysts may earn closer to the lower end, while experienced professionals or those in high-cost areas can earn higher salaries. Compensation often includes benefits such as health insurance and performance bonuses.
More about Workforce Management Analyst jobs
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Workforce Management Analyst jobs near you
Infographic showing various Workforce Management Analyst job openings in Virginia as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $96,739 per year, or $46.5 per hour.

Strategic Workforce & Management Analyst

The Copper River Family of Companies

Alexandria, VA

$100K - $124K/yr

Other

Posted 12 days ago

Job description

Coho Consulting Group is seeking an experienced Strategic Workforce & Management Analyst to support workforce modernization, strategic planning, executive communications, and human capital initiatives at Mark Center in Alexandria, Virginia. The Strategic Workforce & Management Analyst will provide advanced facilitation, strategic communications, stakeholder management, and data translation support to a client agency's Workforce 2030 Office.

This position serves as a key liaison between technical workforce data and executive-level decision-makers by translating complex personnel statistics, business intelligence dashboards, and workforce trends into clear, actionable insights and executive-level visual products. The Analyst will lead cross-functional working groups, coordinate stakeholder coalitions, support strategic workforce planning, and develop communications that advance workforce modernization initiatives.

Responsibilities (include but are not limited to):

  • Lead and facilitate human capital working groups composed of Federal hiring managers, HR specialists, and executive leadership.
  • Develop working group charters, agendas, action plans, and supporting documentation.
  • Capture key decisions, track action items across multiple directorates, and maintain accountability for follow-up activities.
  • Conduct post-briefing hotwashes and adjust working group priorities based on stakeholder feedback and emerging requirements.
  • Build consensus among diverse stakeholder groups to resolve staffing challenges and advance workforce initiatives.
  • Develop executive-level visual products, including comprehensive workforce matrices, master schedule timelines, force maps, and single-page executive charts.
  • Analyze and interpret Power BI, Tableau, and other business intelligence dashboards to identify workforce trends and strategic insights.
  • Translate complex workforce data into clear, concise, plain-language business insights for executive decision-makers.
  • Identify and analyze strategic staffing gaps and competency requirements within mission-critical occupations.
  • Draft executive briefs, white papers, talking points, presentations, newsletters, and other strategic communications materials.
  • Support development and maintenance of multi-year Strategic Workforce Plans aligned with applicable OPM human capital frameworks.
  • Develop internal communication plans supporting workforce modernization initiatives, organizational changes, credentialing requirements, and strategic milestones.

Essential Job Qualifications and Requirements:

  • Education and Certifications:
    • Bachelor's degree in Business Administration, Communications, Management, Public Policy, Human Resources, or a related field
  • Required Experience and Skills:
    • Six (6) to eight (8) or more years of experience in management consulting, project management, strategic communications, workforce planning, or a related field
    • At least three (3) years of experience directly supporting Federal Government clients
    • Exceptional facilitation and public speaking skills, with the ability to lead high-stakes meetings and manage complex group dynamics
    • Excellent written communication skills, including the ability to translate complex technical data and policy information into clear, concise, executive-level narratives
    • Strong diplomatic and consultative skills with the ability to advise and influence senior leaders
    • Experience interpreting workforce data and extracting insights from business intelligence tools
    • Advanced proficiency with Microsoft PowerPoint and Excel
    • Strong organizational, analytical, and problem-solving skills
  • Demonstrated Skills & Competencies
    • Strategic workforce planning and human capital modernization.
    • Federal workforce and organizational management practices
    • OPM Strategic Workforce Planning frameworks, including the five-step model
    • Federal GS-series classification structures and human capital initiatives.
    • Business intelligence tools such as Power BI and Tableau
    • Workforce analytics, including retirement eligibility, attrition, vacancy rates, and competency gaps
    • Development of executive-level visual products, dashboards, matrices, timelines, and workforce maps
    • Facilitation of cross-functional working groups and stakeholder coalitions.
    • Executive communications, briefing materials, white papers, talking points, and presentations
    • Change management communications and organizational modernization initiatives
    • Strategic planning and development of multi-year workforce plans
    • Advanced Microsoft PowerPoint and Excel capabilities for data organization, analysis, and visual presentation

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