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Workforce Management Analyst Jobs in Virginia (NOW HIRING)

Graham Technologies

Management Analyst

Petersburg, VA · On-site

$70K - $90K/yr

Graham Technologies is seeking a Management Analyst to provide operational analysis, reporting, scheduling, travel coordination, records support, and executive-level administrative assistance for a ...

Dynamo Technologies LLC

Management Analyst

Vienna, VA · On-site

Management Analysts play a crucial role in providing mission-critical support to management-level personnel and administrative support to experienced program support specialists. They handle a ...

Graham Technologies

Management Analyst

Petersburg, VA · On-site

$70K - $90K/yr

Graham Technologies is seeking a Management Analyst to provide operational analysis, reporting, scheduling, travel coordination, records support, and executive-level administrative assistance for a ...

Department of Justice

Management Analyst

Norfolk, VA · On-site

$90K/yr

To be qualified for the GS-12 Management Analyst, you must possess one year of specialized experience equivalent to the GS-11 level in the Federal Service. Specialized Experience: Specialized ...

Hive Group LLC

Management Analyst

Petersburg, VA · On-site

We are seeking a strategic, forward-thinking Mid Level Management Analyst to serve as a vital member of the Assessment Team for the Operational Contract Support Theater Planning Team (OCS TPT). This ...

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All JobsWorkforce Management Analyst JobsWorkforce Management Analyst Jobs in Virginia

Workforce Management Analyst information

See Virginia salary details

$38.2K

$96.7K

$171K

How much do workforce management analyst jobs pay per year?

As of Aug 9, 2026, the average yearly pay for workforce management analyst in Virginia is $96,739.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,500.00 and $131,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a workforce management analyst, and why are they important?

To thrive as a Workforce Management Analyst, you need strong analytical skills, experience in data analysis, and a background in business, mathematics, or a related field. Proficiency with workforce management software (e.g., NICE, Genesys, Verint), advanced Excel skills, and sometimes certification in workforce management are typically required. Exceptional problem-solving abilities, attention to detail, and effective communication help analysts interpret data and collaborate with stakeholders. These skills are essential for optimizing staffing, improving operational efficiency, and supporting data-driven decision-making in dynamic environments.

What is a workforce management analyst?

A workplace management analyst observes a company to develop strategies to improve overall operations. As a workforce management analyst, your primary job duties include interviewing staff, observing the team in action, reading through company manuals, and collecting information related to company finances and spending. You then analyze this data and help the management team develop a plan to improve staff performance. The career requires at least a bachelor’s degree, usually in business or human resources. Additional qualifications include strong communication skills and experience with data analysis. Though some workplace management analysts work for a single organization, many work as consultants for a variety of companies.

What does a workforce management analyst do?

A Workforce Management Analyst is responsible for analyzing staffing needs, forecasting workload, and ensuring that the right number of employees are scheduled to meet business demands. They use data analysis and various software tools to optimize employee schedules, monitor real-time operations, and recommend improvements for efficiency. Their work helps organizations maintain productivity, reduce labor costs, and improve customer service by ensuring adequate coverage during peak times.

What is the difference between Workforce Management Analyst vs Workforce Planning Analyst?

AspectWorkforce Management AnalystWorkforce Planning Analyst
Primary FocusOptimizing staffing, scheduling, and real-time workforce operationsStrategic forecasting and long-term staffing plans
Skills & CertificationsData analysis, scheduling tools, communication skillsData analysis, forecasting, industry knowledge
Work EnvironmentContact centers, customer service, operationsCorporate planning, HR, operations departments
Common UsageUsed in call centers, retail, healthcareUsed in large organizations, consulting firms

While both roles involve workforce data analysis, the Workforce Management Analyst focuses on daily staffing and scheduling, ensuring operational efficiency. The Workforce Planning Analyst emphasizes strategic forecasting and long-term staffing strategies. Both roles require analytical skills and industry knowledge but serve different organizational needs.

How does a workforce management analyst typically collaborate with operations and HR teams to optimize staffing levels?

A Workforce Management Analyst works closely with both operations and HR teams to ensure staffing aligns with business needs. They analyze historical data and forecast demand, then communicate recommendations to operations managers for scheduling adjustments. Regular meetings with HR help address hiring needs or skills gaps, and analysts often provide actionable insights to both departments to enhance efficiency. This collaboration ensures the right number of staff are available at the right times, improving overall productivity and employee satisfaction.

Is a Workforce Management Analyst a good career?

A Workforce Management Analyst is a valuable role focused on optimizing staffing, scheduling, and resource allocation using tools like workforce management software. It offers opportunities for career growth, requires analytical skills, and is in demand across industries such as customer service, healthcare, and retail. The role often involves data analysis, forecasting, and collaboration with management to improve operational efficiency.
More about Workforce Management Analyst jobs
What are the most commonly searched types of Workforce Management Analyst jobs in Virginia? The most popular types of Workforce Management Analyst jobs in Virginia are:
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What cities in Virginia are hiring for Workforce Management Analyst jobs? Cities in Virginia with the most Workforce Management Analyst job openings:
What are popular job titles related to Workforce Management Analyst jobs in VA? For Workforce Management Analyst jobs in VA, the most frequently searched job titles are:
Workforce Management Analyst jobs near you
Infographic showing various Workforce Management Analyst job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $96,739 per year, or $46.5 per hour.

MANAGEMENT ANALYST

U.S. Department of Defense (DOD)

Norfolk, VA • On-site

$127K/yr

Other

This job post has expired today. Applications are no longer accepted.

U.S. Department Of Defense rating

7.9

Company rating: 7.9 out of 10

Based on 537 frontline employees who took The Breakroom Quiz

28th of 49 rated military and defense

Job description

You will serve as a MANAGEMENT ANALYST in the Office of the Judge Advocate General within OSTC.Qualifications:Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-13 grade level or pay band in the Federal service or equivalent Management Analyst experience in the private or public sector. Specialized experience must demonstrate the following:
  1. Applying analytical, quantitative, and qualitative techniques to evaluate administrative programs, measure productivity, and recommend solutions for complex record-keeping and operational challenges.
  2. Advising on civilian manpower management and labor support functions, including presenting and defending long-range budget estimates through the Future Years Defense Program (FYDP).
  3. Analyzing exceptionally large, complex, national-level programs to develop policies and project the impact of new Congressional legislation, Executive Orders, and OMB guidance.
  4. Leveraging automation theory, SharePoint, and collaboration tools to innovate traditional records management processes and coordinating records management policy across DoD, DoN, and subordinate commands.
  5. Instructing personnel on records management policies and procedures, to include organizing and conducting training sessions.
  6. Optimizing routine and complex administrative duties by studying, recommending, and implementing advanced management concepts and practices.
  7. Ensuring compliance with the Navy Correspondence Manual, Navy Directives Issuance Manual, and Navy Protocol Manual across all administrative support activities. AND
  8. Conducting comprehensive studies on substantive operating programs, preparing staff reports, and delivering persuasive executive briefings to gain leadership acceptance of findings and recommendations.

Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.Education:This job does not have an education qualification requirement.Employment Type: OTHER

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