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Workforce Management Analyst Remote Jobs in Minnesota

The Payroll Analyst is responsible for the set-up, research and resolution of employee employment ... Partner with HR Operations to manage Tier 2 cases related to payroll taxes, including communication ...

Real Time Coordinator

Hopkins, MN · Remote

$25 - $32/hr

Real-Time Coordinator (Workforce Management) Location: Remote (Select U.S. States) or Hybrid ... Analyze call center performance and make real-time adjustments to support service levels. * Track ...

Real Time Coordinator

Hopkins, MN · Remote

$25 - $32/hr

Real-Time Coordinator (Workforce Management) Location: Remote (Select U.S. States) or Hybrid ... Analyze call center performance and make real-time adjustments to support service levels. * Track ...

The Programmer/Analyst - Senior modifies existing software and application programs running on the ... Banking experience in Payment Management * Experience with file formats would be preferred * Zeke ...

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Workforce Management Analyst Remote information

What is a workforce management analyst?

A Workforce Management Analyst (Remote) is a professional who analyzes staffing needs, schedules, and workflow processes for organizations, typically from a remote location. They use data and forecasting tools to ensure the right number of employees are scheduled at the right times to meet business demands. Their responsibilities often include creating reports, monitoring performance metrics, and recommending improvements to optimize workforce efficiency. Working remotely, they collaborate with managers and teams using digital communication and workforce management software.

How does a remote workforce management analyst typically collaborate with on-site teams and other departments?

As a remote Workforce Management Analyst, you will frequently interact with on-site teams and cross-functional departments through virtual meetings, real-time messaging platforms, and collaborative project management tools. Regular communication with operations, HR, and IT is essential to align on staffing forecasts, scheduling needs, and process improvements. Building strong virtual relationships and maintaining clear, timely updates are key to ensuring your analyses and recommendations are effectively understood and implemented across the organization.

What are the key skills and qualifications needed to thrive as a workforce management analyst, and why are they important?

To thrive as a Workforce Management Analyst (Remote), you need strong analytical skills, proficiency in data interpretation, and experience with workforce planning, often supported by a bachelor’s degree in business, mathematics, or a related field. Familiarity with workforce management software (like NICE, Verint, or Genesys), advanced Excel skills, and sometimes certification in workforce management are typically expected. Excellent communication, attention to detail, and problem-solving abilities are crucial soft skills for collaborating across teams and adapting to dynamic environments. These combined skills ensure accurate staffing forecasts, efficient operations, and optimal service levels in remote and distributed workforces.

What is the difference between Workforce Management Analyst Remote vs Workforce Planning Analyst?

AspectWorkforce Management Analyst RemoteWorkforce Planning Analyst
Required CredentialsBachelor's in Business, Analytics, or related field; certifications like Workforce Management CertificationBachelor's in Business, Data Analytics, or related; often similar certifications
Work EnvironmentRemote, collaborative with teams via digital toolsTypically office-based or hybrid, depending on company
Employer & Industry UsageCommon in call centers, retail, healthcare, and tech companiesUsed in similar industries for strategic planning and forecasting
Search & Comparison IntentOften compared for remote roles with planning rolesRelated but more focused on long-term planning

The main difference is that Workforce Management Analysts focus on optimizing staffing and scheduling in a remote environment, while Workforce Planning Analysts concentrate on strategic workforce forecasting and planning, often in a more traditional or hybrid setting. Both roles require similar skills and certifications but differ in scope and work environment.

What are popular job titles related to Workforce Management Analyst Remote jobs in Minnesota?

For Workforce Management Analyst Remote jobs in Minnesota, the most frequently searched job titles are:

What cities in Minnesota are hiring for Workforce Management Analyst Remote jobs?

Cities in Minnesota with the most Workforce Management Analyst Remote job openings:

Infographic showing various Workforce Management Analyst Remote job openings in Minnesota as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 10% Part Time, and 12% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

Business Analyst - Remote

Minneapolis, MN • Remote

Healthcare Support Staffing
Recruiting and Staffing Services • 201 - 500 employees

Full-time

Medical, Dental, Vision

Re-posted 22 days ago


Job description

Company Description

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

Job Description

Daily Responsibilities:  

  • Support cross-functional work streams and teams to build and manage programs and projects that directly support HEDIS data quality improvement and reporting 
  • Conduct claims data and systems analysis and claims-related business analysis 
  • Ensure HEDIS data integrity and process optimization 
  • Partner with various lines of business, stakeholders and SMEs to determine impact and solutions 
  • Re-mediate gaps in existing production processes that can impact regulatory requirements 
  • Conduct research, complete data mining, and other necessary tasks to identify and validate business and HEDIS reporting requirements 
  • Perform testing and piloting of new HEDIS reporting processes, solutions and technology 
  • Perform root cause analysis of HEDIS data and provide recommendations and/or solutions 
  • Document and communicate detailed process documentation to describe processes & reason for changes (to include but not limited to: process mapping, P&Ps, SOPs, and BRDs). 
  • Utilize and analyze claims and investigate data to ensure HEDIS data and processes are appropriately followed, managed and reported 


Hours:

  • Monday-Friday daytime hours


Advantages of this Opportunity: 

  • Competitive salary, negotiable based on relevant experience
  • Benefits offered, Medical, Dental, and Vision
  • Fun and positive work environment



Qualifications

Requirements: 

  • BA/BS Degree
  • 4+ years of health plan experience in claims, contracting, or reimbursement
  • 2+ years of experience with coding and reimbursement methodologies and policies
  • 1+ year or data analysis


Additional Information


Are you an experienced Business Analyst looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered "yes" to any of these questions - this is the position for you!


Want More Information?

Interested in hearing more about this great opportunity? Reach out to Amanda Hammer at 407-636-7030x201 or apply to obtain additional details.




Healthcare Support logo

About Healthcare Support

Sourced by ZipRecruiter

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Maitland, FL, US

Year founded

2003

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