Workforce Management Analyst Remote Jobs in Champlin, MN

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

This position is responsible for supporting comprehensive CXR impact reporting. The role entails gathering impact requirements generated by SST, War Room, CA, CXS, Call Obviation, and ACD/ACS workstreams. Utilizing our existing database, the incumbent provides data demonstrating affected member counts, call volumes, and other relevant metrics as needed. Responsibilities include collecting information for both pre- and post-impact analyses.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Responsible for the management and manipulation of mostly structured data, with a focus on building business intelligence tools, conducting analysis to distinguish patterns and recognize trends, performing normalization operations and assuring data quality  
• Depending on the specific role and business line, example responsibilities in this function could include creating specifications to bring data into a common structure, creating product specifications and models, developing data solutions to support analyses, performing analysis, interpreting results, developing actionable insights and presenting recommendations for use across the company
• Partner with stakeholders to understand data requirements and develop tools and models such as segmentation, dashboards, data visualizations, decision aids and business case analysis to support the organization
• Other roles involved could include producing and managing the delivery of activity and value analytics to external
• stakeholders and clients Team members will typically use business intelligence, data visualization, query, analytic and statistical software to build solutions, perform analysis and interpret data
• Work on predominately descriptive and regression-based analytics and tend to leverage subject matter expert views in the design of their analytics and algorithms
• This function is not intended for employees performing the following work: production of standard or self-service operational reporting, casual inference led (healthcare analytics) or data pattern recognition (data science) analysis; and/or image or unstructured data analysis using sophisticated theoretical frameworks

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications:

• 3 years of experience in data analysis, data-driven investigations, data storytelling, visualizations, and analytic insight creation for executive consumption
• Experience handling terabyte size datasets, diving into data to discover hidden patterns, using data visualization tools
• Highly experienced in data visualization tools such as Tableau / PowerBI / D3JS etc.
• Proven expert level: Snowflake, Databricks, SQL skills
• Proven advanced Excel skills, including building automated models and dashboards (pivot tables, data models, advanced formulas) to manipulate large datasets, uncover insights, and prepare structured data for Power BI reporting
• Proven excellent teamwork, good communication skills, attention to detail, ability to work in a fast pace environment with little to no supervision
• Demonstrated business focus; must excel at connecting business requirements to analytic objectives and to measurable business benefit

CLL-- Key Skills and Capabilities:

• Integrity: Complies with applicable laws, regulations, and policies
• Performance Value: Deliver value to customers by maximizing growth and retention while optimizing experience
• Relationships Value - Communicate Effectively: Communicate with impact, influence/negotiate, be present, and actively listen
• Collaboration:  Develops and maintains productive working relationships, actively shares information and expertise with team members Actively mentors new team members on a consistent basis
• Achievement Drive: Demonstrates urgency in pursing goals; puts in extra effort to achieve outcomes required, has a solid commitment to quality and accuracy and getting thing done correctly the first time, as well as managing time effectively
• Innovation Value - Lead Change and Innovation: Demonstrate emotional resilience, implement innovative solutions, manage change
• Performance Value Drive Sound & Disciplined Decisions and Execution: Apply financial knowledge, make decisions to drive action, communicate clear direction, drive operational excellence, and manage execution

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.  

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.